Tokinomo
OCTOBER 3, 2023
Shrinkflation is a real problem and consumers are getting worried. Actually, recent studies show that 64% of customers are concerned about this “trend”. In this article, we are going to focus on shrinkflation. You will discover what it is, its impact, and how retailers should be fighting against it.
Retail TouchPoints
OCTOBER 4, 2023
Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. New research from MG2 confirms that Gen Z is looking for curated visual merchandising experiences and for brand values to shine through in these physical environments, along with a focus on wellbeing and community connections.
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Retail Dive
OCTOBER 2, 2023
From Joann and Rite Aid to Petco and The Container Store, here’s who’s most at risk in the next 12 months.
Hyken
OCTOBER 3, 2023
Whoever said “the customer is always right” didn’t hear this about this story. Fox News just posted an update to a 2021 story about a man arrested for pointing an AK-47 at an employee at a pizza shop in Knoxville, Tennessee. The short version of the story is this. A customer walked into a Little Caesars restaurant and became angry when he was told he would have to wait a few minutes for a pizza.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Customer Experience
OCTOBER 4, 2023
AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our wallets.
Shopperations
OCTOBER 4, 2023
Success navigating the ever-evolving, hyper-competitive landscape of the consumer-packaged goods (CPG) industry isn't about making assumptions — it's about being fully informed. Utilizing data and insights is crucial for making knowledgeable decisions, understanding market dynamics, and shaping high impact marketing strategies.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Dive
OCTOBER 3, 2023
The e-commerce giant and others skeptical of the commission’s antitrust claims say the FTC has an uphill court battle, in part because Amazon’s behavior is just old-fashioned retail.
Retail TouchPoints
OCTOBER 3, 2023
By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors. It was time to fold the store fleet into the fulfillment network, dramatically increasingly both the network’s revenue generation potential and the soph
Retail Gazette
OCTOBER 2, 2023
Tesco has installed new protective screens in over one hundred of its Express stores and petrol station kiosks as it looks to protect its staff following an increase in violent attacks. The supermarket, which has already introduced body-worn cameras across its store estate, will roll out the toughened glass screens to a further 250 locations as part of its multi-million pound investment into colleague safety.
Inside Retail
OCTOBER 1, 2023
Artificial Intelligence (AI) has evolved from just a concept to many into a tangible, essential tool for businesses to improve engagement and optimise efficiency. And retail is predicted to be one of – if not the biggest – industry investor in AI technology moving forward. Where do the true opportunities for retailers lie in this AI-driven landscape – and is it still the domain of trailblazers or is it a tool every business should now be embracing or risk being left behind?
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Tokinomo
OCTOBER 2, 2023
Campaign corner 90’s icons. Little Spoon, known for reimagining children's food with healthier options, has launched a new line catering to “older kids”. This lineup includes nutritious on-the-go lunches and snacks, free from artificial ingredients. To celebrate, Little Spoon has teamed up with 90s child stars like Melissa Joan Hart, Jaleel White, and James Van Der Beek for a special launch video.
Retail TouchPoints
OCTOBER 2, 2023
It’s time to say goodbye to cookies. A full 60% of marketers believe the era of advertising cookies and IDs is coming to an end. And yet there’s a successional gap. Nobody seems to know what to do next. The same survey reports that 41% of marketers aren’t familiar with targeting methods other than third-party cookies or IDs. “I think everyone’s talking about it but not many people are actually doing a lot of preparation yet,” says one anonymous advertising executive quoted in the study.
Retail Wire
OCTOBER 3, 2023
Macy’s has announced plans to open up to 30 smaller stores in strip malls over the next two years, marking a significant shift for the retailer as it seeks to move away from declining shopping malls. These smaller-format stores, about one-fifth the size of traditional locations, offer a more modern, open layout and focus on.
Inside Retail
OCTOBER 3, 2023
Brisbane-based Brooklyn Donuts is spearheading expansion into New South Wales with its first Sydney store. The outlet at Castle Towers in the Hills district is the first interstate store for the four-year-old business. It has nine stores in Queensland, eight of them franchised, with one franchisee owning two stores. This year Brooklyn Donuts will open in Miranda, Sydney, and in Canberra, with a Liverpool store scheduled for early 2024.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
OCTOBER 5, 2023
Dobbies, the UK garden centre retailer has today (Thursday 5 October) officially opened its largest ever store at The Junction Retail and Leisure Park. Interior and exterior architectural photography of Dobbies Antrim The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.
Retail TouchPoints
OCTOBER 6, 2023
With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communicatio
Retail Wire
OCTOBER 6, 2023
Restaurant employment in the U.S. has rebounded to pre-pandemic levels, a milestone achieved for the first time in three and a half years. The Bureau of Labor Statistics revealed a surge of 61,000 jobs in the food service sector in September, contributing significantly to the broader recovery in leisure and hospitality, which saw 96,000 jobs.
Inside Retail
OCTOBER 3, 2023
Both the National Retail Association (NRA) and the Australian Retailers Association (ARA) welcomed the Reserve Bank of Australia’s (RBA) decision to leave the cash rate target unchanged at 4.1 per cent. This is the fourth consecutive time the RBA paused raising the benchmark interest rate since June this year. “Pausing interest rates this month will allow consumers to spend more freely during the November/December sales period and allow retailers to better assess their employment needs for
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Focus
OCTOBER 6, 2023
Save the date for the iconic annual Carnaby Street Christmas Switch On taking place on Thursday 2 November 2023 from 4pm to 8pm. The destination in the heart of London’s West End is world renowned for creating spectacular Christmas lights and this year will be no exception. Welcome to the Carnaby Universe, a celebration of the best shopping, dining and experiences on offer in the globally renowned destination.
Retail TouchPoints
OCTOBER 4, 2023
As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Gina Reduto leads NBCU’s client strategy team, whose job it is to consult with advertisers on where and how to share their message for maximum impact. To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail.
Retail Wire
OCTOBER 5, 2023
Popeyes has surged ahead of KFC to claim the second spot in the U.S. chicken chain rankings, a decade after Chick-fil-A first overtook KFC for the top position. Chick-fil-A’s market share expanded from 38.3% to 45.5% in the past year, solidifying its dominance in the sector.
Inside Retail
OCTOBER 5, 2023
Australia has witnessed a $2.9 billion decline in online spending during the third quarter of FY23, primarily due to lower retail and e-commerce spending, according to global financial platform Airwallex. Online spending on retail and e-commerce posted the largest year-over-year decline of 8.02 per cent, followed by insurance and self-managed investments at 7.9 per cent.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail Focus
OCTOBER 6, 2023
New & Lingwood, the British brand known for its distinctive blend of classic and contemporary loungewear, relaxed tailoring and refined formalwear, announces the launch of its sustainability and circularity initiative, RE:NEW at 19 Savile Row. Located on London’s iconic Savile Row, RE:NEW’s location uniquely positions it to contribute to larger conversations about how heritage brands can embrace the forward-facing perspective that customers expect, while still respecting the tradition and le
Retail TouchPoints
OCTOBER 6, 2023
QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m. ET, features 15 styles including shirts, sweaters, jackets, pants and accessories.
Wiser
OCTOBER 4, 2023
No business can afford to ignore the power of social media as a tool for brand amplification. For more established businesses, a dynamic social media presence is essential to maintain relevance, engage with customers, and attract new audiences. Developing a well-thought-out social media strategy goes beyond merely having a presence on various platforms.
Inside Retail
OCTOBER 4, 2023
Fashion retailer Harrolds will launch a concept store in Melbourne’s fashion district, Chadstone, on October 11. The expansion is the brand’s first new space in eight years and the second Harrolds location in Victoria after it relocated to 101 Collins Street in 2005. Menswear labels including Amiri, Thom Browne, Rick Owens, Yohji Yamamoto, Stone Island, and Casablanca can be found in the store.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail Focus
OCTOBER 5, 2023
HOKA® (a division of Deckers Brands) has launched its first ever retail location in Europe at Shaftesbury Capital’s Covent Garden, located at 2-3 James Street. The 1750 sq. ft flagship store showcases the full line of footwear, apparel, and accessories under one roof for the first time. The community-fuelled space has opened in London’s Covent Garden, home to world-class fashion, beauty, and lifestyle stores.
Retail TouchPoints
OCTOBER 3, 2023
As it marks its 28th year in business, Ebay finds itself in a vastly different world than the one where it started. Back in 1995, “online marketplaces” weren’t a thing, Amazon was still just a bookseller, Google didn’t even exist and the idea of buying most things secondhand was considered tacky rather than trendy. Taken in that light, the creation of Ebay can feel almost prescient, especially when you consider that the platform is now one of the oldest businesses in not one but two of ecommerce
Wiser
OCTOBER 3, 2023
Effectively monitoring and executing promotional strategies is critical to your bottom line. Understanding how your promotions perform in real time can provide a wealth of insights, allowing you to optimize your strategies and gain a competitive edge. This goes beyond simply tracking sales data; it’s about comprehending the entire promotional ecosystem, with factors including competitor activities, market trends, and customer behavior.
Inside Retail
OCTOBER 5, 2023
You’re either a Coles customer or a Woolies one. With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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