Retail TouchPoints

FEBRUARY 23, 2021

In pure COVID-19 nature, brands across the retail industry underwent a rapid transition to the digital-first space during 2020; and a lot of first-time online shoppers were activated. In fact, some major retailers reported double-digit growth in ecommerce sales during Q2, right at the outbreak of the pandemic. With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase.

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Intelligence Node

FEBRUARY 22, 2021

And Why You Need Machine Learning To Tie Them All Together We all know how important competitive pricing is in the online retail sphere. After all, the pricing successes of giants like Walmart, Target, and Best Buy has been documented time and time again. And while lesser retailers strive for the same success, they rarely […]. The post 4 Keys to Powerful Price Management for Online Retailers appeared first on Blog.

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Management 192

Mike Anthony

FEBRUARY 24, 2021

Unless you’ve been living under a rock for the past year (and I know that is sometimes how it has felt!) you will have noticed that consumer and shopper behavior has changed significantly over the last twelve months. One of the challenges we face is to understand which new behaviors will stick, and which will change again, perhaps reverting to the way things were before.

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Wiser

FEBRUARY 22, 2021

Like creating a recipe or writing a song, sculpting an effective pricing strategy for your business takes a lot of trial and error. You want your customers to like it and you want it to work well for your business model. But, there’s no cookie-cutter way to create a great strategy. Every customer would love ridiculously low prices every day, but that comes at a major cost to your brand.

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Customer Experience

Retail TouchPoints

FEBRUARY 22, 2021

You can’t check out a news site or industry publication without seeing articles about how COVID-19 has disrupted countless industries, including retail. And while this is certainly the case, it’s also true that the changes spurred by the pandemic have been waiting in the wings for a while now. What COVID-19 has done, more than anything, is accelerate them.

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Kiosk Customer Experience Point of Sale Checkout 247

Rangeme

FEBRUARY 24, 2021

2021 will be a time for businesses to future-proof themselves as we carry on navigating the effects of the global pandemic. For consumers, suppliers, and retailers, new product discovery will have a hyperfocus on health and wellness and growing sustainability and diversity initiatives. There will also be an emphasis on shopping convenience, sourcing local, and price-consciousness.

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Wiser

FEBRUARY 22, 2021

During any given shopping trip, consumers can be exposed to thousands of products on the shelf. As you can imagine, this often triggers intense decision fatigue, described as the “feeling of being too tired to make choices and wanting, instead, to opt for the familiar.” While Consumer Packaged Goods (CPG) companies have already become successful in developing heuristics through traditional packaging and design, there’s an on-pack factor that’s become ever more popular: third-party certifications

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Target Market Consumer Marketing Accounting 131

Retail TouchPoints

FEBRUARY 26, 2021

Costco will raise its hourly minimum wage to $16 at the beginning of March 2021, according to CNBC. CEO Craig Jelinek revealed the plans during a Senate budget committee meeting amidst a Congressional debate over a $15 per hour federal minimum wage increase. Costco set its minimum wage at $15 in 2019 and has been paying an extra $2 an hour premium to its workers since March 2020 as part of its effort to help them through the financial strain caused by the pandemic.

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Dezeen

FEBRUARY 21, 2021

Dutch architect Anne Holtrop has remodelled Maison Margiela 's concept store in London adding walls cast in textile moulds to reflect the brand's garment construction techniques. Located at 22 Bruton Street, the boutique is laid out across 190-square-metres and displays Maison Margiela's Co-Ed collections , with men's and women's ready-to-wear alongside accessories such as shoes, jewellery and eyewear.

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Boutique Accessories Fashion Location 98

Hunton Andrews Kurth

FEBRUARY 26, 2021

Commercial tenants who are unable to pay their rent as a result of COVID-19 shutdown and capacity-limit orders have, thus far, found little relief from courts, who have by and large rejected their common law defenses seeking a discharge of lease obligations. One recent Massachusetts case, however, sides with a commercial tenant, albeit under narrow circumstances, approving of the often-unsuccessful “frustration of purpose” defense.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

RepslyBlog

FEBRUARY 25, 2021

2021 is shaping up to be filled with opportunities and obstacles for CPG businesses and their field teams. COVID-19 cases continue to rise, vaccination campaigns are slower than anticipated, and continued economic uncertainty looms large; but most brands are optimistic they can get back on track in the year ahead. What are the opportunities awaiting in the year ahead ?

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ATS 52

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches.

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Wholesale Accounting Marketing Outdoor 241

Dezeen

FEBRUARY 24, 2021

The minimalist , utilitarian interior of this store in Copenhagen by local studio Aspekt Office provides a neutral backdrop for the colourful clothing and homeware that it sells. Located on Niels Hemmingens Gade where it meets the city's pedestrian shopping street Strøget, the OCE concept store occupies a building that dates back to 1736. Products are displayed across white and coral-coloured shelves in the home department.

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Fashion Shopping Location Boutique 81

Kuusoft

FEBRUARY 24, 2021

Improving Facilities, Quality of Care, and Experience for Employees by Healthcare Operation Management is a theme. Read to learn more. The post Healthcare Operations: Delivering Quality, Controlling Cost appeared first on The Official Kuusoft Blog.

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Management 52

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Insider

FEBRUARY 23, 2021

Retail Insider is pleased to announce its next two Zoom Cocktail Hour events with an interesting mix of special guests from very different parts of the retail universe. Each guest speaker will tell their own interesting story that will undoubtedly throw some fresh insights and perspectives on the broad retail industry. As well as covering the impact of Covid-19 on their businesses they will outline their future plans.

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Retail TouchPoints

FEBRUARY 24, 2021

Consumers want to know about the paths their food and drinks take from the farm to their pantry. And they want this pathway to feature sustainable choices by food producers, and for those choices to appear clearly on food packaging and branding. With the pandemic driving more people to focus on health and eating at home, there’s a further demand for sustainably sourced food and better food production choices.

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Consumer Promotions Management Marketing 243

CJ Retail Solutions

FEBRUARY 23, 2021

What is field marketing? Field marketing is any form of advertising, promotion of customer research that takes place out “in the field”, or face-to-face with customers. It often happens in-store, but it can be on the street or any public place or event that your customers go to. Some typical field marketing operations include: Sample stands. Surveys and questionnaires.

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Kuusoft

FEBRUARY 22, 2021

Want to start a healthy fast food restaurant? In this blog, let’s go over an ultimate guide to learn how to create a healthy QSR from scratch. The post How to Start a Healthy QSR from Scratch? appeared first on The Official Kuusoft Blog.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Assist

FEBRUARY 23, 2021

It was my sister’s birthday and for her present, she wanted a jumper from a gorgeous, French-aesthetic brand. Being 7 months pregnant, she was unsure of the size she’d need, so I ordered two sizes and also threw in a top that I’d had my eye on for a while. I’d ordered from this brand many times before and didn’t think anything of it – until DHL contacted me, saying I needed to pay customs fees of £104.96.

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ATS Consumer 52

Retail TouchPoints

FEBRUARY 25, 2021

“There is no such thing as a new idea,” wrote Mark Twain. “We simply take a lot of old ideas and put them into a sort of mental kaleidoscope. We give them a turn, and they make new and curious combinations.”. In the post-COVID landscape (which is only just unfolding), retailers will need to adopt this view and live by it if they’re to form new ways of surviving and reaching consumers.

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Dead-Stock Customer Experience Consumer Checkout 212

Rangeme

FEBRUARY 23, 2021

“Don’t try to be something you’re not.”. Raise your hand if you ever heard this no less than one thousand times growing up. It’s good advice, of course. We should all strive to be our best, authentic selves, and not attempt to make people think we’re something or someone else. And this good advice, while it is often pointed at humans, is particularly good advice for consumer packaged goods (CPG) brands.

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Consumer Management Marketing ATS 52

Global Shop

FEBRUARY 22, 2021

Have you recently taken the time to look at the surroundings on your commute to and from work? Up and down every street are manufactured products from industries such as metal fabrication, fixtures, concrete casting, automotive and more. These important industries are responsible for manufacturing things like the vehicles you see, street signs, signs on buildings, traffic lights, and more.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Hunton Andrews Kurth

FEBRUARY 23, 2021

In response to industry and consumer demand created by the COVID-19 pandemic, ASTM International (ASTM) has released a new voluntary standard for the design, labeling, testing, and performance of face coverings. The new standard, ASTM F3502-21, is the first voluntary standard directed at face coverings and “is intended to establish a national baseline” to allow consumers to make more informed decisions about the face covering products they use.

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Consumer Apparel ATS 52

Retail TouchPoints

FEBRUARY 26, 2021

Nike shows clear signs that its business is back on track only months after reporting a 38% decrease in its YoY revenue in the previous quarter. The brand’s digital sales grew 82% YoY , which helped to offset the lack of in-store sales. Nike shares jumped 13.1% as the company reported that its proprietary app saw a triple-digit increase in demand. The meteoric growth of its online business comes only a year after its departure from Amazon, followed by a statement that promised to build more “dir

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Wholesale Sporting Goods Consumer Returns 209

Medallion Retail

FEBRUARY 22, 2021

As we come up on the NCAA’s March Madness schedule, we should take a minute to remember how the college basketball tourneys played out in March 2020. In what seems like a lifetime ago, teams and fans readied for college. The post March Madness Shopping: Bringing Fun and Exploration to the Customer Experience appeared first on Medallion Retail.

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Customer Experience Shopping Grocer Consumer 52

Kuusoft

FEBRUARY 22, 2021

Warm welcome, better check-in, improve waiting experience. Here are some tips and tricks on how hospital digital signage can improve patient satisfaction for their every visit. The post How Hospital Digital Signage Improves Patient Satisfaction appeared first on The Official Kuusoft Blog.

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Theatro

FEBRUARY 22, 2021

The frontline worker’s role has been evolving to meet employer and customer expectations long before the days of mask mandates. Though serving customers has looked pretty different since the pandemic hit, properly equipped frontline workers adapted with ease. When retailers proved that they could also evolve by taking measures to protect employees and customers’ health and safety, service was able to keep firing without missing a beat. .

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Payment Services Shopping Location ATS 52

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. 31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year.

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Retail Insider

FEBRUARY 21, 2021

Incredible as it sounds half the world’s internet users aged 16 to 64 have placed an order for takeaway food for delivery in the past month, according to Hootsuite and We Are Social. I’m certainly one of them and I don’t know anybody who isn’t. Maybe this statistic is not too surprising really because the hospitality industry around the globe has been almost totally reliant on takeaway and delivery for its survival over, pretty much, a full year.

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Drop-Shipping Shipping Location Marketing 52

Chute Gerdeman

FEBRUARY 25, 2021

The post Make It Shoppable appeared first on Chute Gerdeman.

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Consumer 89

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance