Sat.Mar 25, 2023 - Fri.Mar 31, 2023

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Why are pop ups such a crucial marketing tool for D2C brands?

Retail Focus

Pop-up experiences that last a few days or several months have been around for the last decade, but post-Covid we have seen a huge increase in this form of retail which is in large part driven by the increase in D2C brands looking to explore physical interaction with their audiences. The key downfall of a D2C brand in the eyes of a consumer is the lack of physical presence where you get the chance to pick up, turn on or try on its products.

Marketing 245
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Endless aisles in Retail: How does it work?

Tokinomo

After the Pandemic changed the way we shop, customers are expecting a lot more from retailers. A lot of consumers got used to online shopping. However, brick-and-mortar is not dead and many shoppers still prefer to buy in-store. One of the biggest issues when shopping in-store is the low stock of products. Due to the finite space, retailers need to have a smaller stock of products compared to eCommerce retailers.

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Un-learn to Re-learn. How the current retail environment is reconditioning consumer’s behaviours.

Retail Focus

Two or three decades ago, a recession hit Europe, the North American countries, and then descended into the Middle East and Asia. Then, not so long ago, the COVID-19 pandemic brought significant changes to the way people shop, and those changes are expected to continue even as the pandemic fades away. One of the most important shifts is the increased use of e-commerce and online shopping.

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Redbubble co-founder Martin Hosking named CEO

Inside Retail

Martin Hosking has been appointed CEO and MD of the Redbubble Group, effective immediately. Outgoing CEO Michael Ilczynski resigned to pursue other opportunities in a non-competitive area and will provide assistance to Hosking until June 30 to ensure a smooth transition. “While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic objectives,” said Ilczynski.

Apparel 350
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Top Wish Execs Share Plan for Winning Back Consumers, Beginning with ‘Wishmas’

Retail TouchPoints

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now, 12 years later, the similarly meteoric rise of apps like Shein and Temu has proven there’s still demand for Wish’s original proposition.

Planning 338

More Trending

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Americans tip less as more businesses request tips

Retail Wire

Forty-eight percent of quick-service restaurants now offer customers the option of adding tips to orders. That’s up from 38 percent in 2020, according to Toast. The average tip today is 15.9 percent, down from 16.4 percent last year.

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La Prairie opens Australian-first airport beauty lounge

Inside Retail

Luxury skincare brand La Prairie has partnered with Heinemann Tax & Duty Free to launch a luxury beauty lounge at Sydney International airport. The lounge offers a customised luxury spa service with a skincare consultation for travellers. The store has a welcome lounge and two private treatment rooms where customers can choose from a range of treatment options to suit their needs.

ATS 264
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Half Price Books Implements New Solution to Tie Digital Ads to Store Traffic

Retail TouchPoints

Half Price Books has partnered with Reveal Mobile to utilize its geofencing and digital campaign measurement platform to optimize its marketing efforts. The retailer will tap into Reveal’s Visit Local solution to measure incrementality from paid social and programmatic campaigns, create and activate custom audiences based on places consumers shop and understand store-level analytics such as visitor volume, frequency and competitive analysis. “Visit Local will provide Half Price Books with

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Swaine Unveils Largest Store on New Bond Street, Showcasing Rich History and Craftsmanship

Retail Focus

Swaine , a luxury goods brand that has been a fixture of London’s high-end retail landscape since 1750, has opened its largest store yet on New Bond Street, the centrepiece of its most radical rebrand in 273 years. The new flagship store spans 7,000 square feet, with a ground floor and mezzanine level, showcasing Swaine’s range of men’s and women’s leather goods and luggage, along with Herbert Johnson hats and Brigg umbrellas.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Buy Now, Pay Later: What Is It & How Does It Work

Wiser

Picture this: a shopper is doing some browsing online and adds something a little pricey to their cart. It’s an item that they’d really like to have, but it’s not quite a necessity. They get this close to completing their purchase, but there’s something stopping them—it’s just too big of an expense right now. This back and forth continues until maybe eventually they buy it, or maybe it ends with every online retailer’s biggest fear— they abandon their cart.

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H&M posts surprise profit, despite slow seasonal sales

Inside Retail

H&M, the world’s second-biggest fashion retailer, reported on Thursday a surprise operating profit for the December-February period, despite weak demand as consumers curtailed spending amid soaring inflation. Operating profit in the Swedish group’s fiscal first quarter was $69.73 million against a profit of 458 million a year earlier and a mean forecast of 1.10 billion loss in a Refinitiv poll of analysts.

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Instacart Health Launches Tools to Scale ‘Food as Medicine’ Programs

Retail TouchPoints

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We know that access to nutritious foods can deliver healthier outcomes, but a number of challenges have prevented healthcare providers from effectively adopting food as medicine programs at scale,” said Sar

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size? expands across the Midlands with three brand-new stores opening on Monday

Retail Focus

Street-fashion retailer size? is opening three new concept stores across the Midlands on Monday 3 rd April. These three new stores represent the expansion of size? following successful store openings in Liverpool and Stockholm in 2022, which align with the retailer’s design direction of paying homage to the history and architecture of the local areas.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Bed Bath & Beyond plans another 1,300 layoffs

Retail Dive

The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

Planning 134
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Appliance bidding platform Ineda aims to put consumers in control

Inside Retail

Online bidding platform Ineda, has released an updated version of its marketplace, offering consumers somewhere to offer manufacturers and retailers a bid on electronics and appliances. According to Ineda, the new Marketplace is created to bring a “people’s market” to assist Australian consumers in saving hundreds – or even thousands – of dollars on daily purchases including appliances, white goods, and other items.

Consumer 246
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Reports: Amazon Faces a 6-Day Worker Strike in April and a Class Action Lawsuit in the UK

Retail TouchPoints

Amazon associates at a UK warehouse reportedly plan to strike for six days in April in a dispute over pay, according to Reuters. Additionally, the retailer is reportedly facing a $1 billion class action lawsuit that claims its Buy Box has been used to direct sales to its own products rather than help shoppers find the best deal, according to CNBC. The GMB trade union has announced that more than 560 workers in Coventry will walk out from April 16 through 18, then again from April 21 through 23,

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Polestar chooses Cribbs Mall as the location for its first showroom in the South West

Retail Focus

Polestar, the electric car manufacturer, has agreed to lease a 2,495 sq ft unit on a 10-year lease at Cribbs Mall, Bristol. The site will be its first in the South West and its fifth in the UK, as it seeks to continue its expansion and encourage more people to choose electric vehicles. The new Polestar showroom, named Polestar Cribbs, will feature its range of electric cars including the sports car/grand tourer Polestar 1, the compact executive car Polestar 2 and the recently launched mid-size l

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Target to close 4 small-format stores this spring

Retail Dive

The retailer said small-format locations remain a key part of growth and will make up half of approximately 20 new stores opening in 2023.

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From virtual models to marketing, how fashion brands are using AI today

Inside Retail

Artificial intelligence (AI), the metaverse and ChatGPT are creating the biggest buzz so far this year, and it’s no surprise to see the fashion industry catching the wave. Last year saw numerous brands launching virtual collections, including Gucci, Adidas, Zara and Prada. Gucci’s “digital shoes” are only designed to be worn in the metaverse, there’s no actual physical product available.

Fashion 246
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Apple Launches Long-Awaited BNPL Offering

Retail TouchPoints

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., and will roll out to all users in the coming months.

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Frasers Group Launch New Sports Direct Flagship Store in Manchester

Retail Focus

Sports retail giant, Frasers Group, has opened a new flagship Sports Direct store in Manchester, providing sports enthusiasts with a modern and engaging retail experience. The multi-million-pound investment has transformed the Arndale Centre space, one of the city’s main shopping destinations, into a five-floor retail destination with dedicated areas for football, running, specialist sports, men’s, women’s, and kids’ wear.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Walmart winds down Roblox play as metaverse lands in privacy crosshairs

Retail Dive

The retailer claims the decision was planned, while watchdog groups have ramped up pressure on such efforts over concerns they serve as stealth marketing to kids.

Planning 131
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Retail sales surge in February – but how much is inflation?

Inside Retail

Retail spending rose 6.4 per cent year on year in February levelling out after a period of increased volatility, according to data from the Australian Bureau of Statistics (ABS). Month on month, turnover rose 0.2 per cent as shoppers spent more than $35 billion in stores and online. Spending in food-related industries grew steadily in February however non-food industry sectors yielded a mixed result as consumers refrained from making “discretionary” spending.

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Kendra Scott on Putting Philanthropy First — and How She Will Continue to Empower Women

Retail TouchPoints

Kendra Scott has had philanthropy as part of its corporate DNA since the company launched in 2002, powered by the commitment to making the world a better place of Founder, Designer, and Executive Chairwoman Kendra Scott herself. Scott and her company are continuing to build on their efforts to this day, most recently with the launch of the Kendra Scott Foundation on March 8 — International Women’s Day. “ I have always strived to use my talents to improve the lives of others, especially women who

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Peanuts, Cracker Jacks and other foods are more expensive at the old ballgame

Retail Wire

Food prices are going up at ballparks across America, according to Sodexo Live CEO Belinda Oakley. “It doesn’t matter what industry you’re in, everybody is noticing prices going up, and scarcity being an issue in certain product lines,” she said. “Of course, we were no exception to that.

ATS 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Surrealist inspired window displays mark the opening of Swaine’s largest flagship store on New Bond Street

Retail Focus

Luxury goods brand Swaine has opened its largest store on New Bond Street , marking its most significant rebrand in 273 years. The new flagship store, spanning 7,000 square feet, boasts a ground floor and mezzanine level, showcasing Swaine’s extensive range of men’s and women’s leather goods and luggage, Herbert Johnson hats, and Brigg umbrellas. The 19th-century building is designed by architectural firms Malherbe Paris and Atelier Architecture and Design, with a “Rain Room” displaying Swaine’s

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Why Premier Investments is “well-placed” to meet economic pressures

Inside Retail

Group chairman Solomon Lew has commended Premier Investment’s strong half year results, attributing standout performances to careful management and execution. The group – which owns and operates brands including Dotti, Peter Alexander, Just Jeans, Smiggle, Portmans and Jacqui E, and features over 1,100 stores across six countries – saw net profit after tax rise by 6.5 per cent compared to the first half of FY2022, to $174.3 million.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scal