Sat.Dec 31, 2022 - Fri.Jan 06, 2023

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Ten years ago, who would have thought that we could one day buy anything we want online and have it delivered to our door in a matter of hours? Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands? The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for.

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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time. Let’s dive in! What Is a Sales Email Template? A sales email template is a pre-crafted set of messages used in cold email outreach campaigns.

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Trend to increase physical retail footprint at Westfield Centres continues into 2023

Retail Focus

Unibail-Rodamco-Westfield (URW) has announced a number of new fashion, dining and healthcare brands including personal care and beauty products retailer, Space NK, which will more than triple the size of its store at Westfield London this January. The new store, which will become among the retailer’s largest in the UK, will increase from 893sqft to 2,960sqft.

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Amazon CEO says job cuts to exceed 18,000 roles

Inside Retail

Amazon.com’s layoffs will now stretch to more than 18,000 roles as part of a workforce reduction it previously disclosed, Chief Executive Andy Jassy said in a public staff note on Wednesday. The layoff decisions, which Amazon will communicate starting January 18, will largely impact the company’s e-commerce and human-resources organizations, he said.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Web Scrapers: What Are They and How to Use Them

Wiser

Everyone is looking for new ways to get ahead of the curve, especially to remain competitive in the modern retail market. This means staying on top of all the relevant data and information, so your business can make informed decisions and seize key opportunities. This data can include stock prices, product details, company contacts, and so much more.

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Consolidation and live shopping: Four e-commerce trends to watch in 2023

Inside Retail

As we launch into the new year, we’ve rounded up our top e-commerce predictions for 2023. While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Without further ado, here are four major areas for retailers to focus on in 2023.

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Amazon Receives $8 Billion Loan to Help Navigate Economic Headwinds

Retail TouchPoints

Amazon has reached an agreement with certain lenders for an $8 billion unsecured loan, according to a filing with the SEC. The loan is set to mature in 364 days, with an option to extend for another 364 days, and will be used for “general corporate purposes.”. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions, and working capital needs,” said an Amazon spokesperson in a

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Morphe closing all 20 of its U.S. stores

Retail Wire

Morphe, which was able to use recommendations from social media influencers to achieve a $2 billion valuation, is closing all its stores in the U.S. The company’s sales have fallen dramatically after the very same influencers who helped it achieve success were caught up in various scandals.

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In the News: Grants of $1,000 to $5,000 Availlable to Help Small Businesses

Small Biz Trends

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Victoria’s Secret CEO Amy Hauk resigns as Adore Me takeover settled

Inside Retail

Amy Hauk, CEO at Victoria’s Secret, will leave her position – a decision revealed within hours of the completion of the lingerie giant’s acquisition of Adore Me. Victoria’s Secret said Hauk would quit her role on March 31 in order to spend more time with her family in Florida. She will also step down as brand CEO of Pink, the sister firm that sells items geared toward teenagers, that she managed before moving into the broader group CEO role.

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Find the Right Pricing to Drive Revenue in the Metaverse

Retail TouchPoints

You might have heard the term “metaverse” for the first time only in 2020. That’s when it became an omnipresent word in ecommerce and social media. And yes, it’s no coincidence that last year Facebook officially changed its name to Meta , making it a household term. Today, people associate various things with the metaverse, but in most cases these include such attributes as viral, blockchain, VR, digital, etc.

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Walgreens CFO says chain may have overstated theft problem

Retail Wire

Walgreens CFO James Kehoe said that shrink at the chain fell from 3.5 percent to around the “mid twos” at present. Mr. Kehoe also said that Walgreens is reconsidering hiring private security guards after they proved “largely ineffective” in reducing theft in stores.

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5 Sales Follow-Up Email Examples

Small Biz Trends

If you’re like most sales professionals, you spend a lot of time crafting your initial email pitch. But what happens after that? Unfortunately, many sales reps simply stop communicating with their prospects, assuming that they’ve lost interest. However, this is often not the case! In fact, follow-up emails can be an extremely effective way to re-engage inactive leads and close more deals.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Casual retail workers sign on to Victoria’s sick pay guarantee

Inside Retail

More than 55,000 casual and contract workers have signed up for Victoria’s Sick Pay Guarantee program, including retail workers. The two-year pilot program – an Australian-first – offers casual workers without sick leave entitlements up to 38 hours of sick and carer’s pay each year, at the national minimum wage. Industries with the highest rates of casual and contract workers such as supermarkets, food and beverage operators, fast-food chains, and bakeries – together with companies employi

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Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. By understanding common challenges that other retailers have faced in the past, the retailer community can work toward managing these challenges better and build their supply chains for more resilience.

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Stitch Fix cutting jobs, founder returns as interim CEO

Retail Wire

Stitch Fix informed salaried workers that it plans to cut 20 percent of them from its payrolls. It also announced that Elizabeth Spaulding is leaving as company CEO and will be replaced on an interim basis by founder Katrina Lake.

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Walmart made over 6,000 drone deliveries in 2022

Retail Dive

While the retailer seeks to eventually deliver 1 million packages by drone annually, an executive said it's encouraged by the initial response.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How a modern store concept is helping Desigual reach new customers in Asia

Inside Retail

Spanish fashion retailer Desigual recently opened a new store in Singapore and unveiled an aspirational expansion strategy in Asia that will see it open 60 bricks-and-mortar stores in China and tap into key opinion leaders in the region to reach new customers. The brand’s fifth store in Singapore, which is located in Ion Orchard, features an “enhanced shopping experience” that aims to introduce more consumers to Desigual through a new perspective on the brand.

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Update: Bed Bath & Beyond Shares Fall 24% after Company Warns of Potential Bankruptcy

Retail TouchPoints

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price down 86% year-over-year, after the company reported that it was having trouble getting enough merchandise to fill its shelves while also bringing in fewer customers. Additionally, Bed Bath & Beyond noted that it wasn’t able to refinance a portion of its debt and warned in an SEC filing that it is exploring all possibilities to “mitigate any potential liquidity shortfall,” including ba

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Walgreens takes hit as COVID-19 vaccinations and test kit sales fall

Retail Wire

Walgreens sales fell 1.5 percent in the most recent quarter as the drugstore giant saw demand for COVID-19 test kits and vaccines decline. The retailer’s U.S. sales got a boost from an increase in the sales of cough, cold and flu remedies.

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Amazon layoffs will top 18K, many in retail

Retail Dive

The e-commerce giant misjudged the longevity of the pandemic’s impact on demand, and its cuts could undermine its innovation, analysts say.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Sanity Entertainment to close all physical stores, trade only online

Inside Retail

Entertainment and music retailer Sanity is set to close all 50 of its physical stores by April 30, taking its business entirely online. Founded in 1980 by Australian businessman and former chairman of BB Retail Capital, Brett Blundy, the company sold vinyl records, DVDs, cassette tapes, hardware and other accessories pertaining to music. It was purchased by Ray Itaoui in 2013 despite the “challenging” entertainment landscape.

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Shopify Woos Bigger Retailers with New Modular Offering; Mattel One of First to Trial

Retail TouchPoints

Shopify has unveiled a new modular ecommerce offering targeted at enterprise retailers in a shift away from its previous focus on primarily serving smaller retailers. . Over the last two decades Shopify has built, optimized and scaled ecommerce infrastructure that now powers more than 10% of U.S. ecommerce. With the new Commerce Components by Shopify , enterprise retailers can now pick and choose from these various pieces of infrastructure — such as Shopify’s checkout functionality — and integra

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Amazon plans to cut 18K jobs

Retail Wire

Amazon.com CEO Andy Jassy said the company plans to eliminate over 18,000 jobs, mostly from the company’s Amazon Stores and People, Experience, and Technology organization.

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DoorDash launches package pickup service

Retail Dive

The service's rollout comes in the midst of the busy post-holiday returns season.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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DC Shoes co-founder dies in snowmobile accident

Inside Retail

The co-founder of American footwear company DC Shoes, Ken Block, has died in a snowmobile accident in the US, at the age of 55. Block was a marketing executive who co-founded the skateboard fashion brand DC Shoes with his business partner, Damon Way in 1994. Together they launched several artist collaborations and limited edition releases in DC’s product line popularising its identity among athletes and creators in the nineties.

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How e.l.f. Cosmetics Harnesses Data to Stay Ahead of the Gen Z Curve

Retail TouchPoints

In a world awash with data, what matters is not how much you have but what you do with it. Judged this way, e.l.f. Cosmetics is a poster child for success. Not only does the beauty brand have a lot of this rich resource at its disposal, but it also has a sophisticated approach for using it. The proof is in the primer, so to say — not only do products like the brand’s power grip primer regularly go viral but last year e.l.f.

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Bed Bath & Beyond isn’t sure it can keep the lights on

Retail Wire

Bed Bath & Beyond said there is “substantial doubt about the company’s ability to continue” as the retailer has seen further declines in customer traffic and sales. CEO Sue Grove said Bed Bath & Beyond is committed to its transformation plan and expects to make continued progress in the coming quarters.

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Getting Ready for Payroll and Other Tax Reporting

Small Biz Trends

The topic of taxes for most small business owners is their least favorite. It involves time and cost, both of which owners have in limited supply. Nonetheless, tax matters can’t be ignored. January 31, 2023, is an important date for businesses when it comes to reporting certain information to workers and to the government. The failure to do so can result in serious penalties.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt