Inside Retail
NOVEMBER 3, 2021
A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.
Retail TouchPoints
NOVEMBER 5, 2021
Build-A-Bear Workshop is reimagining its ecommerce site with the Bear Builder 3D Workshop, an animated shopping experience that moves the experience of bringing a teddy bear “to life” online. The site is designed to take shoppers through the bear-building experience in an immersive 3D environment. The experience begins with whimsical music and a selection of bears to choose from.
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Tokinomo
NOVEMBER 2, 2021
It’s becoming harder and harder to capture the attention of shoppers, especially in brick and mortar stores. Since a lot of people have switched to online shopping, they are used to purchasing faster and more conveniently. However, shoppers still want to benefit from the whole shopping experience which can only be found in grocery stores and other brick and mortar shops.
Retail Focus
NOVEMBER 3, 2021
You recently added Merinolam to the IDS portfolio, can you tell us why? . We recognised the market need for an ex-stock range of fire-rated decorative laminate offering immediate availability to customers anywhere in the UK. . Merino was the right brand partner for us in this exclusive distribution agreement as we have enjoyed a good working relationship with the company for more than 10 years – we know them well and like how they do business.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
NOVEMBER 3, 2021
Customer loyalty has changed a lot in the last two years. During the economic and social crisis of the Covid-19 pandemic, consumers went from valuing long-standing relationships with their favourite brands to focusing on price and availability above all else. According to data from McKinsey, 76 per cent of consumers changed stores, brands or the channel through which they purchased products during 2020 – a figure that shows in stark relief what a massive change the pandemic brought upon the reta
Retail TouchPoints
NOVEMBER 3, 2021
Ralph Lauren is on track to open 90 new stores this year and will open additional localized ecommerce sites as the brand takes advantage of strong quarterly results, executives said in an investor call. Revenue grew 26% to $1.5 billion in Q2 2022 due to double-digit sales growth in all regions. The brand is working to “make sure we are in tune with local markets and the operating dynamics that we’re working with today,” according to CFO Jane Nielsen.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
NOVEMBER 2, 2021
Grosvenor Britain & Ireland (GBI) has announced the opening of OMEGA’s largest franchise boutique in the UK on Liverpool ONE’s upper South John Street. Created in partnership with David M Robinson, the new 2,000 sq ft store showcases OMEGA’s Speedmaster, Constellation, Seamaster and De Ville collections for men and women, and is an authorised repair centre.
Inside Retail
OCTOBER 31, 2021
Another McDonald’s franchisee is facing Federal Court after allegedly denying its workers paid rest and drinks breaks over the past six years – an issue the Shops, Distributive and Allied Employee’s Association is now claiming is “systemic” across the business and not the actions of rogue franchisees. The SDA has launched proceedings against Victorian franchisee Liesary Pty Ltd, which operates three stores across the state, on the grounds it deliberately withheld its workers’ rights from them.
Retail TouchPoints
NOVEMBER 5, 2021
Ecommerce holiday sales are projected to reach a whopping $210 billion to $218 billion this season, up 11% to 15% from the 2020 holiday season. Inevitably, with increased spend comes increased competition from new and growing online retailers. Add to that the supply chain issues that have exacerbated online retailers’ bottom line this year, and you’ve got quite the challenge.
Wiser
NOVEMBER 2, 2021
The world of pricing can be a little complicated. Not only do you have to manage a long list of products, but you have to compete with the Amazons and Walmarts of the world. You have to satisfy demanding customers who expect the best price at all times and be agile enough to change your prices on the fly if the market requires it. As a result, a massive industry of pricing-related tools has emerged.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Talking Retail
NOVEMBER 2, 2021
Boursin has launched a plant-based alternative for its Garlic & Herbs cheese. Boursin Plant-Based Garlic & Herbs will be available from February 2022 in a 130g resealable format, retailing at £3. The launch will be supported by in-store and online activity. The brand said 86% of plant-based meals are being eaten by non-vegans and dairy-free.
Inside Retail
NOVEMBER 1, 2021
Homewares giant Bunnings has finalised its buy up of Beaumont Tiles – a deal which brings the 61-year-old business under its leadership and gives Bunnings access to Beaumont Tiles’ trade expertise. Beaumont Tiles’ chief executive Danny Casey said the business, which will continue to run independently under the deal, is excited to work under Bunnings’ leadership.
Retail TouchPoints
NOVEMBER 4, 2021
Despite failing to ever turn a profit in its six years of operation, Allbirds made a strong Wall Street debut on Nov. 3. Shares surged 90% over the retailer’s $15 initial price to close at $28.64 , raising the company’s valuation to approximately $4.1 billion , according to CNBC. Allbirds’ IPO filing plans, released in October , projected a much lower potential valuation of $2.2 billion.
Hyken
NOVEMBER 3, 2021
One of our faithful subscribers sent in a question. While he’s in the hospitality industry, this could apply to any type of business. There have most likely been times that many of us have fallen short in taking care of our customers. It could be an isolated incident, which is easy to fix. But what happens when it becomes a trend? With that in mind, here’s his question, followed by my answer and comments.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Talking Retail
NOVEMBER 2, 2021
Spar Scotland has this week launched a project to donate £26,000 to environmental schemes chosen by their customers during the COP26 Glasgow climate change conference. The effort will run until 12 November and involve the Scottish retail group contributing £1000 each to 26 different green groups. Colin McLean, Spar Scotland’s chief executive, said: “We are.
Inside Retail
NOVEMBER 4, 2021
Buy now pay later (BNPL) services have quickly become commonplace for consumers. Company reports for ASX-listed BNPL providers outline that the value of BNPL transactions grew by 55 per cent in 2019-20 , and in the last two financial years, BNPL transactions have tripled. Offering people the ability to spread out their payments for goods and services across regular intervals enables consumers to better manage their own cash flow.
Retail TouchPoints
NOVEMBER 2, 2021
Perhaps you’ve heard of the experience economy. It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection.
Nvidia
NOVEMBER 1, 2021
Growing up in the Nile delta, Ahmed Elgammal dreamed of becoming an archaeologist or art historian. He never imagined he’d wind up in a concert hall in Bonn listening to the premier of Beethoven’s Tenth, a symphony he helped finish with AI. “As a boy in Alexandria, I had a passion for art, but I was good at math. When it came time to pick a major in college, people said if I chose a career in art I’d have no money, so I went into computer science,” said Elgammal, now a professor at Rutgers and h
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Talking Retail
NOVEMBER 5, 2021
The Co-op has linked up with manufacturing giant Unilever to launch two trials of refillable packaging, to find out how consumers will respond. The trial will test two refill models: ‘Refill on the go’ and ‘Return on the go’ and include some of Unilever’s best-known brands. Persil, Simple, Radox and Alberto Balsam will be available. This story continues at Co-op links up with Unilever to trial refillable packaging.
Inside Retail
NOVEMBER 3, 2021
After over nine years in development and nearly four months in lockdown, Brookfield Place Sydney finally opened to trading this week. Connecting Wynyard Station to George Street, Brookfield Place includes a 27-level office tower and 6000 square-metre retail precinct, featuring Lululemon’s largest and first multi-level store in Australia and New Zealand, alongside T2, Flower Train, Sydney Barbers, Two Penny Coffee and Priceline Pharmacy.
Retail TouchPoints
NOVEMBER 4, 2021
Petco has opened a new concept flagship centered on Reddy , its premium private label pet brand. Located in New York City’s SoHo neighborhood, this first-ever Reddy store features curated Reddy merchandise and a range of pet-centric experiences. Described by the company as “an urban basecamp for pets and pet parents looking for adventure,” the Reddy SoHo store marks the first time Petco has opened a retail location dedicated to a single brand.
Cisco Retail
NOVEMBER 3, 2021
Introduction. The enterprise networking business seems to always be in a state of flux. Entrants, features, solutions ebb and flow into and out of the market like tides at a beach in Florida. We know that you have come to trust Cisco as your enterprise networking partner and rely on us to ensure that the networking and security tools at your disposal are the sharpest and most fit for purpose in the market.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Talking Retail
NOVEMBER 1, 2021
Coca-Cola Europacific Partners (CCEP) is launching an on-pack competition to kick-off its Christmas countdown. The “Win a meal, give a meal” competition is offering shoppers the chance to win e-vouchers from Love2Shop, which can be used at supermarkets and restaurant chains. For every entry, Coca-Cola will donate a meal to its long-term charity partner, FareShare, This story continues at Coca-Cola kicks off festive season with on-pack competition.
Inside Retail
NOVEMBER 3, 2021
Menswear brand M.J. Bale has been named Australia’s first fully carbon-neutral fashion brand following a two-year life-cycle analysis of its manufacturing cycle which has led to the complete offsetting of its business’ emissions with green projects. The business is now an accredited Climate Active organisation under the Australian Department of Industry, Science, Energy and Resources, and is now looking at ways to turn its carbon-neutral stance into a carbon-positive one.
Retail TouchPoints
NOVEMBER 2, 2021
Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and at scale, covering a lot of ground in a stable, well-routed environment designed specifically for them. But slowly, robots are getting closer to the customer, and are helping retailers optimize operations in smaller warehouses and distribution centers, and even in stores to streamline fulfillment services.
Cisco Retail
NOVEMBER 2, 2021
In this age of sequels, it’s important to remember that endings are no longer sad. Today Cisco announces the end-of-life for the following Aironet 802.11ac Wave 2 (Wi-Fi 5) Access Points: 1815i, 1815m, 1815t, 1815w, 1830, 1840, 1850, 2800, 3800, 4800, 1540 and Mobility Express. But this isn’t a bad thing. We understand that the Aironet brand has been around for a long time and it might be tough to see it go, but cheer up!
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Talking Retail
NOVEMBER 3, 2021
Nisa staff are being encouraged to make good use of services offered by GroceryAid, the long established charity which offers wellbeing support to those in the grocery business. Nisa is now helping its independent retailers to let staff know about the range of resources on offer. GroceryAid publicity material is being provided for display in. This story continues at Nisa staff encouraged to use wellbeing support from charity.
Inside Retail
NOVEMBER 2, 2021
Activewear brand Exie has launched its first three bricks-and-mortar stores, bringing its bold athleisure and loungewear to Westfield Fountain Gate and Eastland in Victoria last week, and Sunshine Plaza in Queensland earlier this month. The brand, which was picked up by Accent Group in 2020, has used an industrial aesthetic throughout the Victorian sites, which were originally slated to launch in August.
Retail TouchPoints
NOVEMBER 2, 2021
QVC and HSN are launching “Shop With Us Live,” a livestream cross-platform shopping festival scheduled for November 6 and 7. The event will feature dozens of celebrities, influencers, fashion designers, chefs, hosts and special pop-in guests including Whoopi Goldberg, Dolly Parton, Tori Spelling and Jennie Garth. The weekend event will run for 49 straight hours due to the end of Daylight Savings Time on the QVC and HSN Streaming Service, with more than 200 combined hours of live video shopping.
Cisco Retail
NOVEMBER 2, 2021
When we look at our strategic initiatives across Cisco, nothing says “customer-driven,” like what we are doing to support each customer’s unique cloud strategy. Cloud isn’t something we are pushing; it is from listening to customers and their business needs. But this journey, which has been accelerated in response to the global pandemic, is unique for each organization.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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