Wiser

JULY 1, 2021

Need to set the price of a product or service? No matter what you’re pricing, you’ll face a handful of similar challenges. For starters, you need to find the balance between margins that allows for continued growth and addresses market demands. This may not be an easy task, and a little help is never a bad thing. Before setting any kind of strategy, it is important to have all the related information at hand alongside a global vision.

Marketing 78

Marketing Consumer Accounting Planning 78

Retail Dive

JUNE 28, 2021

According to Coresight Research, 5.7% fewer stores have closed this year so far than during the same time in 2020.

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Retail TouchPoints

JUNE 28, 2021

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.

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Consumer ATS 323

Inside Retail

JUNE 28, 2021

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.

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Kiosk Location Planning Consumer 279

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Consumer

Retail Focus

JUNE 29, 2021

The employee and customer experience are intrinsically linked. But are we equipping our retail staff with the right tools they need to take it to the next level? . Our retail brand, and the way it’s experienced by the customer, is now recognised as one of the biggest differentiators in the business. It drives our footfall and website traffic, increases willingness to pay and consumer loyalty, sets us apart from our competitors and even helps us attract top talent.

Customer Experience 264

Customer Experience Visual Merchandising Accounting Management 264

Retail Wire

JUNE 30, 2021

DSW is testing self-checkouts in its stores in “response to hiring challenges,” according to Karen Cho, senior vice president of human resources at Designer Brands, the parent company of the shoe chain. The retailer has found it more challenging hiring part-time workers than in the past, even as its full-time associate ranks have remained relatively stable.

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Checkout ATS 214

Inside Retail

JUNE 30, 2021

Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021. Charter Hall and Abacus Property Group have bought up a majority interest in the 5,680sqm site – 66 per cent – with the remaining third to continue to be held by Vicinity Centres, in a deal organised by Colliers and JLL. “Myer Melbourne represented one of the best CBD retail offerings in Australian history,” said Colliers’ head of retail investment services Lachlan MacGill

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Department Stores Location ATS 278

Retail Focus

JUNE 29, 2021

An entirely new retail experience, the Fifth Avenue store features the most famous landmarks and icons of NYC built larger-than-life in LEGO bricks, alongside brand-new, one-of-a-kind immersions and interactive experiences with play at the heart. The LEGO Store on Fifth is the flagship location in a new retail format expanding globally. The opening is commemorated by the first new Broadway-style performance in over a year, assembled by an iconic team of award-winning choreographers, lyricists, p

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Location ATS 208

Tokinomo

JULY 1, 2021

Customers step foot inside the store and they are bombarded with hundreds of options. 10 types of hair products, 20 brands that sell the same product with a different label, 7 different flavors, and scents for the same shampoo….

Marketing 200

Marketing 200

Retail TouchPoints

JULY 1, 2021

Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. The Guardian estimates that the closures will result in the loss of more than 1,000 jobs. Shutdowns will begin in August 2021, but Gap isn’t exiting the countries completely — it will maintain its ecommerce business in the region and is looking for a partner to run that operation.

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Marketing Planning Shopping Store Operations 263

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

JULY 1, 2021

The National Cabinet has agreed that, moving forward, lockdown measures will only be enacted as a “last resort”. The decision comes after industry leaders hit back at the inconsistent approach to lockdown each state premier puts in place, and how the confusion impacts businesses and consumers alike. Prime Minster Scott Morrison also unveiled a four-stage plan to get Australia through the Covid-19 pandemic, which he hopes will end with the country returning to business-as-usual life.

Returns 269

Returns Planning Consumer ATS 269

Retail Wire

JUNE 29, 2021

Walmart has launched its first-ever private brand insulin to help diabetics afford the medicine critical to controlling their blood sugar levels. Walmart’s private label insulin is priced between 58 percent and 75 percent that of branded alternatives on the market.

Marketing 190

Marketing 190

Retail Focus

JULY 1, 2021

Bluewater, one of Europe’s leading retail and leisure destinations, has announced the signing of a new accessible fashion concept brand Vanilla, for its debut standalone store following the success of its established online and concession presence. Located adjacent to H&M on Upper Thames Walk, the 3,616 sq ft Vanilla flagship store represents the first time trend-led, well priced fashion labels Blue Vanilla and Pink Vanilla will have a bricks and mortar home to showcase their collections in

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Fashion Accessories Shipping Location 173

Retail TouchPoints

JULY 1, 2021

Timberland will launch ReCircled, a recycling and upcycling program that will fuel the retailer’s circular design and development cycle. The initiative is a major step in Timberland’s goal of having a net positive impact on nature by 2030, through reuse and promotion of regenerative farming practices. Starting in August 2021, ReCircled will let U.S. customers return any Timberland footwear, apparel or accessory to a Timberland store to either be repaired or refurbished.

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Accessories Apparel Shipping Promotions 261

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Customer Experience

Inside Retail

JULY 1, 2021

With social media driving brand awareness as well as sales, more and more brands are choosing to diversify their product range or align with influential figures to flaunt their merchandise. Luxury car brand Ferrari has long offered a limited range of merchandise from keyrings to sweaters, but its latest foray into fashion is a new chapter in the brand’s evolution.

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Fashion Consumer Marketing Apparel 246

Nvidia

JUNE 30, 2021

NVIDIA’s partners are delivering GPU-accelerated systems that train AI models faster than anyone on the planet, according to the latest MLPerf results released today. Seven companies put at least a dozen commercially available systems, the majority NVIDIA-Certified , to the test in the industry benchmarks. Dell, Fujitsu, GIGABYTE, Inspur, Lenovo, Nettrix and Supermicro joined NVIDIA to demonstrate industry-leading results training neural networks with NVIDIA A100 Tensor Core GPUs.

Returns 145

Returns Marketing Planning Management 145

Retail Focus

JULY 1, 2021

Grosvenor has announced the arrival of Clarendon Fine Art, the UK’s largest art gallery group, to Liverpool ONE. The brand has opened a 2,000 sq ft gallery at 7 Peter’s Lane, within the destination’s premium lifestyle-led district. . The new Clarendon Fine Art site is the brand’s first in Liverpool. It will serve as the region’s flagship, capturing the gallery’s mission to make art accessible and enjoyable to all, from first-time buyers to established collectors. .

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ATS Location Management 162

Retail TouchPoints

JUNE 30, 2021

While the pandemic had a chilling effect on apparel sales as a whole, the resale sector was blazing hot: it grew 29% in 2020 to capture $9 billion in U.S. sales, according to ThredUP ’s annual Resale Report , based on research from GlobalData. That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025.

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Fast Fashion Fashion Apparel Thrift Store 261

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Inside Retail

JUNE 30, 2021

From using non-toxic paint in stores to digitising documents to avoid paper waste, more businesses are taking steps to make their physical operations more sustainable. That includes the Japanese department store chain Takashimaya. While its bold approach to sustainable store design entails high upfront costs, it will lead to long-term benefits in the future.

Department Stores 246

Department Stores Beauty and Health Accounting Promotions 246

Hyken

JUNE 30, 2021

Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding. That said, the techniques I cover in both of these posts can work, with a little tweak or variation depending on the situation.

Management 144

Management ATS 144

Retail Focus

JUNE 28, 2021

This premium pop-up space in Harrods was designed, manufactured and installed by Lucky Fox for wellness brand, OTO – the UK-based brand bringing the benefits of CBD into the beauty industry. Lucky Fox wanted to keep the scheme super light and contemporary to echo the minimalist aesthetic of the brand. But ensuring the space made an impact amidst a busy department store was important too.

Department Stores 162

Department Stores 162

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of

Clienteling 257

Clienteling Department Stores Returns Customer Experience 257

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Planning

Inside Retail

JUNE 30, 2021

Carl’s Jr. will open up to 200 restaurants over the next 10 years in Australia under a new master franchise agreement. The burger brand’s parent company CKE Restaurants Holdings has signed an agreement with CJ’s QSR (Franchise) Group, which will now oversee expansion of the US brand across the country. Since introducing Carl’s Jr. to Australia in 2016 in Bateau Bay, New South Wales, the brand has grown to nearly 30 restaurants throughout Victoria, Queensland, South Australia and NSW under separa

Planning 246

Planning Management Marketing 246

Cisco Retail

JUNE 30, 2021

Flavia Tata Nardini, CEO of Fleet Space and Mission Chair of the Seven Sisters Moon Mission. This blog post comes from Flavia Tata Nardini, an Australian-based rocket scientist, CEO of Fleet Space, and the Mission Chair of the Seven Sisters Moon Mission, who has launched six nanosatellites into Low Earth Orbit to help power the Internet of Things. Learn how Flavia uses her STEM knowledge in space at Cisco’s upcoming Women Rock-IT broadcast on July 15th.

Location 143

Location Management ATS 143

Retail Focus

JUNE 29, 2021

Bottega Veneta has opened a new pop-up shop in Williamsburg, Brooklyn, which will operate throughout the summer. Situated in one of New York City‘s most hip neighbourhoods, Daniel Lee‘s first concept store adds to the community’s love for trends and fashion. The summer pop-up will be hosted in a former bank and will be dedicated to small leather goods and a selection of ready-to-wear without special editions or huge media strategies.

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Shopping Fashion 147

Retail TouchPoints

JULY 2, 2021

Online shopping is now the official king of retail. On average, ecommerce sales grew 32.4% year-over-year in 2020, with some retailers — such as Best Buy and Target — experiencing more than 100% growth. This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape.

Payment Services 246

Payment Services Customer Experience Management Business Communication 246

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Accounting

Inside Retail

JUNE 30, 2021

Australia’s first Indigenous-led online marketplace Welcome to Country is anticipating a boost in sales this week, as lockdowns across the country coincide with a social media competition to raise awareness in the leadup to NAIDOC Week. Like many online retailers, Welcome to Country is benefiting from the ‘cocooning’ trend, where spending on furniture and homewares spikes as people are forced to spend more time at home due to Covid-19 restrictions.

Fashion 246

Fashion Apparel ATS Planning 246

Cisco Retail

JULY 2, 2021

Cisco Secure Email Cloud Mailbox was built with one guiding principle – simplicity. Of course, it’s easy for us to talk about the benefits of our cloud-native email security product and how easy it is to use. But don’t just take it from us! Every day, our customers are reaping the benefits of enhanced email security, which in turn increases productivity, profitability, and overall organizational functionality.

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Wholesale Management Consumer 143

Retail Focus

JUNE 28, 2021

If you have an ecommerce site that’s bringing in plenty of visitors but is underperforming when it comes to your conversion rate, there are some simple strategies you can try. Average conversion rates for ecommerce stores tend to hover at around 2-3 percent. If your site comes in below that, then improvements can be made. If your conversion rate is around that level, then there are still plenty of steps that you can take to get the edge on the competition. . 1.

Marketing 147

Marketing Planning ATS 147

Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global pandemic later, it’s clear that autonomous retail isn’t going anywhere. In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping.

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Payment Services Checkout Customer Retention Kiosk 222

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Customer Experience