Sat.Jun 26, 2021 - Fri.Jul 02, 2021

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13 Strategies to Set the Price of a Product

Wiser

Need to set the price of a product or service? No matter what you’re pricing, you’ll face a handful of similar challenges. For starters, you need to find the balance between margins that allows for continued growth and addresses market demands. This may not be an easy task, and a little help is never a bad thing. Before setting any kind of strategy, it is important to have all the related information at hand alongside a global vision.

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Report: Store closures decline for the first time in 2021

Retail Dive

According to Coresight Research, 5.7% fewer stores have closed this year so far than during the same time in 2020.

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Walmart AI Tool Helps Pickers Find the Right Product Substitutions, Improving CX

Retail TouchPoints

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.

Consumer 328
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KFC Australia delivers “standout” result in FY21

Inside Retail

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Employee-first tech could transform the retail experience chain

Retail Focus

The employee and customer experience are intrinsically linked. But are we equipping our retail staff with the right tools they need to take it to the next level? . Our retail brand, and the way it’s experienced by the customer, is now recognised as one of the biggest differentiators in the business. It drives our footfall and website traffic, increases willingness to pay and consumer loyalty, sets us apart from our competitors and even helps us attract top talent.

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DSW adds self-checkouts as workers are hard to find

Retail Wire

DSW is testing self-checkouts in its stores in “response to hiring challenges,” according to Karen Cho, senior vice president of human resources at Designer Brands, the parent company of the shoe chain. The retailer has found it more challenging hiring part-time workers than in the past, even as its full-time associate ranks have remained relatively stable.

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Myer Melbourne attracts biggest CBD sale in 13 years

Inside Retail

Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021. Charter Hall and Abacus Property Group have bought up a majority interest in the 5,680sqm site – 66 per cent – with the remaining third to continue to be held by Vicinity Centres, in a deal organised by Colliers and JLL. “Myer Melbourne represented one of the best CBD retail offerings in Australian history,” said Colliers’ head of retail investment services Lachlan MacGill

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Innovative new LEGO® Store launches on Fifth Avenue in New York with Broadway Musical spectacle

Retail Focus

An entirely new retail experience, the Fifth Avenue store features the most famous landmarks and icons of NYC built larger-than-life in LEGO bricks, alongside brand-new, one-of-a-kind immersions and interactive experiences with play at the heart. The LEGO Store on Fifth is the flagship location in a new retail format expanding globally. The opening is commemorated by the first new Broadway-style performance in over a year, assembled by an iconic team of award-winning choreographers, lyricists, p

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How to create hype with your in-store brand activation

Tokinomo

Customers step foot inside the store and they are bombarded with hundreds of options. 10 types of hair products, 20 brands that sell the same product with a different label, 7 different flavors, and scents for the same shampoo….

Marketing 200
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Gap to Close all 81 UK Stores, Seek Franchise Partners for Other European Markets

Retail TouchPoints

Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. The Guardian estimates that the closures will result in the loss of more than 1,000 jobs. Shutdowns will begin in August 2021, but Gap isn’t exiting the countries completely — it will maintain its ecommerce business in the region and is looking for a partner to run that operation.

Marketing 279
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Lockdowns to be used only as “last resort” moving forward: PM

Inside Retail

The National Cabinet has agreed that, moving forward, lockdown measures will only be enacted as a “last resort”. The decision comes after industry leaders hit back at the inconsistent approach to lockdown each state premier puts in place, and how the confusion impacts businesses and consumers alike. Prime Minster Scott Morrison also unveiled a four-stage plan to get Australia through the Covid-19 pandemic, which he hopes will end with the country returning to business-as-usual life.

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Walmart’s private label insulin helps diabetics stay healthy and save money

Retail Wire

Walmart has launched its first-ever private brand insulin to help diabetics afford the medicine critical to controlling their blood sugar levels. Walmart’s private label insulin is priced between 58 percent and 75 percent that of branded alternatives on the market.

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Bluewater secures debut flagship for sweet fashion concept: Vanilla

Retail Focus

Bluewater, one of Europe’s leading retail and leisure destinations, has announced the signing of a new accessible fashion concept brand Vanilla, for its debut standalone store following the success of its established online and concession presence. Located adjacent to H&M on Upper Thames Walk, the 3,616 sq ft Vanilla flagship store represents the first time trend-led, well priced fashion labels Blue Vanilla and Pink Vanilla will have a bricks and mortar home to showcase their collections in

Fashion 173
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The Future of Retail and AI

Retail TouchPoints

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global pandemic later, it’s clear that autonomous retail isn’t going anywhere. In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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France investigates Zara, Uniqlo for concealing crimes against humanity

Inside Retail

French prosecutors have opened an investigation into four fashion retailers suspected of concealing crimes against humanity in China’s Xinjiang region, a judicial source said on Thursday. The procedure is linked to accusations against China over its treatment of minority Muslim Uyghurs in the region, including the use of forced labour, the source said.

Fashion 246
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Global Computer Makers Deliver Breakthrough MLPerf Results with NVIDIA AI

Nvidia

NVIDIA’s partners are delivering GPU-accelerated systems that train AI models faster than anyone on the planet, according to the latest MLPerf results released today. Seven companies put at least a dozen commercially available systems, the majority NVIDIA-Certified , to the test in the industry benchmarks. Dell, Fujitsu, GIGABYTE, Inspur, Lenovo, Nettrix and Supermicro joined NVIDIA to demonstrate industry-leading results training neural networks with NVIDIA A100 Tensor Core GPUs.

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Clarendon Fine Art launches at Liverpool ONE

Retail Focus

Grosvenor has announced the arrival of Clarendon Fine Art, the UK’s largest art gallery group, to Liverpool ONE. The brand has opened a 2,000 sq ft gallery at 7 Peter’s Lane, within the destination’s premium lifestyle-led district. . The new Clarendon Fine Art site is the brand’s first in Liverpool. It will serve as the region’s flagship, capturing the gallery’s mission to make art accessible and enjoyable to all, from first-time buyers to established collectors. .

ATS 162
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LEGO’s New NYC Flagship Inspires Customer Creativity, Brick by Brick

Retail TouchPoints

The windows at the new NYC LEGO flagship await their big unveiling June 25, 2021. At the first floor entrance, Lady Liberty and Hulk are ready to greet visitors. (Photo by Cindy Ord/Getty Images). A full-size LEGO taxi sits in the front window ready for visitors to take a ride. (Photo by Cindy Ord/Getty Images). The Tree of Discovery, made of 880,000 bricks.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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What fashion can do for Ferrari

Inside Retail

With social media driving brand awareness as well as sales, more and more brands are choosing to diversify their product range or align with influential figures to flaunt their merchandise. Luxury car brand Ferrari has long offered a limited range of merchandise from keyrings to sweaters, but its latest foray into fashion is a new chapter in the brand’s evolution.

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Cisco UCS C245 M6 server based on AMD EPYC sets 14 world records

Cisco Retail

World Records. Summer temperatures are heating up. However, nothing is hotter than the 14 new SPEC.org world-record benchmarks just delivered by the Cisco UCS C245 M6 Server based on 3 rd generation AMD EPYC CPUs. We have world records across a range of benchmarks showing that UCS C245 M6 server is a versatile platform for almost any application. Let’s start with raw CPU performance, as measured by SPEC CPU ® 2017.

ATS 145
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OTO X Harrods X Lucky Fox

Retail Focus

This premium pop-up space in Harrods was designed, manufactured and installed by Lucky Fox for wellness brand, OTO – the UK-based brand bringing the benefits of CBD into the beauty industry. Lucky Fox wanted to keep the scheme super light and contemporary to echo the minimalist aesthetic of the brand. But ensuring the space made an impact amidst a busy department store was important too.

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Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign

Retail TouchPoints

Online shopping is now the official king of retail. On average, ecommerce sales grew 32.4% year-over-year in 2020, with some retailers — such as Best Buy and Target — experiencing more than 100% growth. This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How historic Japanese retailer Takashimaya is staying ahead of the times

Inside Retail

From using non-toxic paint in stores to digitising documents to avoid paper waste, more businesses are taking steps to make their physical operations more sustainable. That includes the Japanese department store chain Takashimaya. While its bold approach to sustainable store design entails high upfront costs, it will lead to long-term benefits in the future.

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Should the CISO Report to the CIO?

Cisco Retail

The Chief Information Security Officer (CISO) is the organization’s senior executive in charge of the cybersecurity and the information technology risk management posture of the enterprise. He or she is a seasoned executive who must be equally adept at leading the myriad technology functions associated with protecting the enterprise’s information and data from misuse and compromise, as well as at managing the deeper business aspects of the role, such as hiring, developing, and retaining qualifie

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Bottega Veneta Opens Pop-Up Shop in Brooklyn

Retail Focus

Bottega Veneta has opened a new pop-up shop in Williamsburg, Brooklyn, which will operate throughout the summer. Situated in one of New York City‘s most hip neighbourhoods, Daniel Lee‘s first concept store adds to the community’s love for trends and fashion. The summer pop-up will be hosted in a former bank and will be dedicated to small leather goods and a selection of ready-to-wear without special editions or huge media strategies.

Shopping 147
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Timberland Launches Upcycling Program to Extend its Products’ Lifecycles

Retail TouchPoints

Timberland will launch ReCircled, a recycling and upcycling program that will fuel the retailer’s circular design and development cycle. The initiative is a major step in Timberland’s goal of having a net positive impact on nature by 2030, through reuse and promotion of regenerative farming practices. Starting in August 2021, ReCircled will let U.S. customers return any Timberland footwear, apparel or accessory to a Timberland store to either be repaired or refurbished.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Carl’s Jr. new master franchise plans 27 new stores this year

Inside Retail

Carl’s Jr. will open up to 200 restaurants over the next 10 years in Australia under a new master franchise agreement. The burger brand’s parent company CKE Restaurants Holdings has signed an agreement with CJ’s QSR (Franchise) Group, which will now oversee expansion of the US brand across the country. Since introducing Carl’s Jr. to Australia in 2016 in Bateau Bay, New South Wales, the brand has grown to nearly 30 restaurants throughout Victoria, Queensland, South Australia and NSW under separa

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How to Handle Difficult Customers

Hyken

Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding. That said, the techniques I cover in both of these posts can work, with a little tweak or variation depending on the situation.

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4 simple tips to boost your ecommerce conversion rate

Retail Focus

If you have an ecommerce site that’s bringing in plenty of visitors but is underperforming when it comes to your conversion rate, there are some simple strategies you can try. Average conversion rates for ecommerce stores tend to hover at around 2-3 percent. If your site comes in below that, then improvements can be made. If your conversion rate is around that level, then there are still plenty of steps that you can take to get the edge on the competition. . 1.

Marketing 147
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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

Retail TouchPoints

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!