Retail TouchPoints
MAY 24, 2021
This Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton. Additionally, 37 million people are expected to travel 50 miles or more from home, an increase of 60% over 2020, according to AAA.
Retail Focus
MAY 24, 2021
Leek United Building Society has reopened its flagship Derby Street branch following a six-week transformation. The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.
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Inside Retail
MAY 27, 2021
Following a review of David Jones’ food business, which was signalled by chief executive Scott Fyfe in March , the department store’s partnership with convenience chain BP is ending. The 35 dual-branded sites built over the past year will be transitioned in the coming months as DJs continues to streamline its Food business. “Our organisations have collectively agreed to work through a managed transition that will see our relationship end in the coming months,” a BP spokesperson said.
Retail Wire
MAY 28, 2021
Sheetz, the 600+ store chain located in Mid-Atlantic states, is working with “pure-digital” payments firm Flexa and NCR to give customers the ability to pay with a range of cryptocurrencies, including bitcoin, ether, litecoin and dogecoin, according to a company news release. Sheetz claims to be the “first convenience store chain to accept Bitcoin and other digital currencies in-store and at pump.
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Retail TouchPoints
MAY 28, 2021
Apple has opened its newest retail location — Apple Via del Corso — in Rome, marking its 17th store to open in Italy. Apple Via del Corso will serve as an all-new centrally located space for Apple team members to provide service and support to the local community. The store preserves the grand Palazzo Marignoli, paying homage to Rome’s rich history of art and culture, and making it one of Apple’s most significant restoration projects.
Retail Focus
MAY 26, 2021
When you think of Dubai, it’s luxury hotels, pristine beaches and supercars that spring to mind. Interestingly though, Dubai is also home to more gyms than any other city in the world. It’s no wonder then that the Dubai Mall Village – often dubbed ‘The Greatest Mall in The World’ – is a who’s who of flagship stores owned by some of the world’s leading sportswear brands.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MAY 25, 2021
Millions of restaurant workers lost their jobs due to the novel coronavirus pandemic and many of those found work in other industries that pay higher wages and offer more protection from the spread of the virus. Others workers, such as Jim Conway, chose to retire. Mr. Conway, who was first paid $2.13 an hour plus tips when he got into the restaurant business in 1982, chose to retire last year.
Retail TouchPoints
MAY 27, 2021
Walmart and Gap have entered a strategic partnership to introduce Gap Home , a home essentials brand exclusive to Walmart. The collection, which will launch June 24, will feature more than 400 items across home décor, tabletop, bedding and bath, with styles designed for every space from college dorms to homes. The launch collection was designed with sustainability in mind and features items made with organic cotton and recycled materials as well as quality materials such as denim and chambray.
Intelligence Node
MAY 25, 2021
Data is the new gold! Gone are the days when you had a small store on the corner of a street where all the customers in the neighborhood came to do their shopping. You knew each and every one of them. You had personal relationships with them, knew their likes and dislikes, their preferences, and […]. The post 5 Ways Advanced Data Can Help Improve eCommerce Conversions appeared first on Blog.
Inside Retail
MAY 27, 2021
Victoria’s minister for industry support and recovery Martin Pakula has said the state government is working on a targeted package to assist businesses following yesterday’s announcement of a snap seven-day lockdown. According to the ABC , Pakula said the package will be announced next week, with the intention for businesses impacted by the lockdown to receive support “generally within a week or two”.
Speaker: Amanda Adams, Fractional CFO, CPA
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Wiser
MAY 28, 2021
The in-store shopping experience can be quite different depending on what type of store you operate—a few of the more popular channels include home improvement, grocery, mass-market, drug, and dollar. But how exactly do these experiences differ? And how do shoppers feel after a visit to one of these stores? To find out, Wiser Solutions polled its network of smartphone-enabled mystery shoppers across the U.S.
Retail TouchPoints
MAY 28, 2021
Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. Over the last year, Verizon has emerged as one of the pioneers of seamless, safe transactions, tapping the power of technology (and the use of its app) to deploy a “touchless retail” experience across its own store fleet.
Nvidia
MAY 24, 2021
Banks use AI to determine whether to extend credit, and how much, to customers. Radiology departments deploy AI to help distinguish between healthy tissue and tumors. And HR teams employ it to work out which of hundreds of resumes should be sent on to recruiters. These are just a few examples of how AI is being adopted across industries. And with so much at stake, businesses and governments adopting AI and machine learning are increasingly being pressed to lift the veil on how their AI models ma
Inside Retail
MAY 27, 2021
E-commerce has seen exponential growth over the past year as the world went into pandemic-fuelled lockdowns, travel bans, and closures. Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. The surge in online sales has also led to increased customer expectations and a demand for better service and personalised experiences.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Cisco Retail
MAY 28, 2021
In today’s world, enterprises are undergoing a transition to innovate rapidly, keep up with the competition, and increase application agility to meet ever-changing customer demands. To achieve these goals, they often choose the hybrid cloud infrastructure approach, choosing different infrastructure environments to deploy different types of applications.
Retail TouchPoints
MAY 25, 2021
In America and all around the world, the long, slow climb back to normal is well under way. Some COVID-era restrictions remain, but with vaccines continuing to roll out and optimism in the air, it’s a perfect moment to consider what this summer might look like for shoppers and retailers. Before we talk about summer, let’s appreciate a few learnings that were revealed in a recent survey by RetailMeNot of 5,000 American consumers: COVID has and will have a lasting impact on shoppers, driving them
Nvidia
MAY 27, 2021
It will help piece together a 3D map of the universe, probe subatomic interactions for green energy sources and much more. Perlmutter , officially dedicated today at the National Energy Research Scientific Computing Center (NERSC), is a supercomputer that will deliver nearly four exaflops of AI performance for more than 7,000 researchers. That makes Perlmutter the fastest system on the planet on the 16- and 32-bit mixed-precision math AI uses.
Inside Retail
MAY 27, 2021
Saint Laurent, Mulberry and Golden Goose are just a few of the international designer brands that have opened stores in 80 Collins, Dexus’ new high-end shopping and dining precinct in Melbourne. With a 38-level office tower, boutique hotel and 5,000 square metres of retail space, 80 Collins aims to give different types of customers – CBD workers, international tourists and local shoppers – multiple reasons to come back and explore the precinct at different times of day.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Talking Retail
MAY 27, 2021
Spar has unveiled plans to invest £125m in its stores, supply chain, and IT over the next 12 months. Managing director, Louise Hoste, told delegates at the Spar virtual conference today (27 May): “Last year was a year which saw accelerated growth as a result of the dedication and focus of our colleagues. Therefore we. This story continues at Spar to invest £125m in business.
Retail TouchPoints
MAY 25, 2021
Timothy Oulton , a British luxury furniture brand, has signed a 10-year lease for a 7,170-square-foot retail space at 901 Broadway at 20th Street in New York’s popular Flatiron District. The store will serve as the retailer’s East Coast flagship, and will be the brand’s largest retail presence in the region. The new store resides in a portion of a larger historic landmark building, designed and constructed in 1870 in the French Second Empire style by James H.
Nvidia
MAY 24, 2021
Path-breaking work that translates an amputee’s thoughts into finger motions, and even commands in video games, holds open the possibility of humans controlling just about anything digital with their minds. Using GPUs, a group of researchers trained an AI neural decoder able to run on a compact, power-efficient NVIDIA Jetson Nano system on module (SOM) to translate 46-year-old Shawn Findley’s thoughts into individual finger motions.
Inside Retail
MAY 27, 2021
Former WooliesX GM takes on HealthyLife MD role. Ananth Sarathy, former general manager of digital experience at WooliesX, will lead the newly launched online HealthyLife business as managing director. Sarathy has held a number of other leadership roles in digital within the Woolworths Group over the last eight years, including as general manager of loyalty and data solutions.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Talking Retail
MAY 24, 2021
Spar’s own-label wine and spirit has secured prizes at five international competitions. The retailer won prizes at the International Wine Challenge, the International Wine & Spirit Competition, the International Spirits Challenge, the Global Masters, and the Sud de France Top 100 competition. The symbol group took home a total of 29 awards at the annual.
Retail TouchPoints
MAY 27, 2021
Widen Collective , a platform designed to help brands streamline their workflow by enriching product data with marketing copy and digital assets, has introduced updates to help retailers scale their content operations. The platform can give retailers more control over their content to better manage its use. Some of the new capabilities include: Product variants: These tools can automate the process of adding descriptions, feature lists or digital assets to individual SKUs by adding attribute ass
Cisco Retail
MAY 27, 2021
In today’s landscape, people and businesses are connecting more applications, infrastructure, and devices via the cloud than ever before. As demands rise, so do the challenges and the needs of our customers. Anticipating and planning to meet those needs, Cisco has been developing a hybrid cloud strategy and building the infrastructure that enables our customers to rise to the unique challenges of this era.
Inside Retail
MAY 26, 2021
Melbourne Square development complete. The first stage of the Melbourne Square lifestyle and luxury residential precinct is now complete, after four years in development. The $2.8 billion Southbank site includes 1054 luxury apartments, a Taylor Cullity Lethlean-designed public park, Victoria’s first double-storey Woolworths supermarket as well as a childcare centre.
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Talking Retail
MAY 28, 2021
Bells Supermarkets of Habberley, in Kidderminster, has re-located and doubled in size after a spike in trade during the pandemic left the owners in need of an expansion to allow them to respond to growing customer demand. The established family grocery store, which has been serving shoppers in the area for more than 15 years, This story continues at Worcestershire store doubles in size to meet pandemic demand.
Retail TouchPoints
MAY 26, 2021
Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. Windsor’s focus on special occasions and seasonal events, combined with its revolving product assortment (the company reports that it adds more than 250 new SKUs each week), have helped it weather not one recession, but two.
Hyken
MAY 24, 2021
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. How To Thank A Customer For Their Business | Tips, Tricks, & Budget-Friendly Ideas by Philipp Wolf. (Custify) It’s crucial for those who are loyal to you to make sure they feel appreciated by going the extra mile for them.
Inside Retail
MAY 25, 2021
A mask mandate in malls has been introduced as part of a range of measures by Victoria to suppress another outbreak of Covid-19 in the state. In an order made last night, fitted masks must be worn by anyone aged 12 or over in all indoor venues, including shopping centres, workspaces and on public transport. “These additional measures are about keeping Victorians safe while our coronavirus detectives work to track down any additional cases and stamp out the spread of this deadly virus,” said acti
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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