Retail TouchPoints
NOVEMBER 11, 2021
The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. Curious about how consumer attitudes and behaviors are evolving? Check. Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment?
Retail Focus
NOVEMBER 8, 2021
Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight
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Inside Retail
NOVEMBER 11, 2021
Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.
Tokinomo
NOVEMBER 9, 2021
Retail merchandising is a very important topic for brick and mortar stores , especially for grocery stores. While some might think that in-store merchandising doesn’t have an impact, they couldn’t be more wrong. Why? Because visual merchandising plays an important role and it can make customers want to shop more or leave the store empty-handed.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
NOVEMBER 8, 2021
As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash. Hailed by the retailer as the next step in “AEO’s ongoing supply chain transformation,” Quiet Logistics uses state-of-the-art technology and robotics to provide
Retail Focus
NOVEMBER 8, 2021
Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins
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Retail Wire
NOVEMBER 9, 2021
Macy’s is raising its minimum wage to $15 an hour and adding a new educational benefit that will cover 100 percent of books, fees and college tuition for its employees. The moves are part of an effort to attract and retain talent. The retailer is seeking to add 76,000 full- and part-time staff to its roles over the holiday season.
Retail TouchPoints
NOVEMBER 9, 2021
As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson. Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marke
Retail Focus
NOVEMBER 11, 2021
EE has unveiled its new concept store designed to give customers a more immersive experience combined with expert knowledge. The One Braham store will also act as a hub for local communities, as part of EE’s commitment to deliver the most personal and local service on the high street. Located within BT’s new London headquarters, One Braham, the store showcases the best in converged technology with expert face-to-face advice and demonstrations.
Inside Retail
NOVEMBER 8, 2021
In the wake of a jump in the proportion of workers quitting jobs in the United States – dubbed the “Great Resignation” – Australia’s media has been warning of a surge in resignations here. “ Here comes the Great Resignation ,” reads one headline; “ Millions of Aussies predicted to leave jobs ” reads another. In fact: there is no evidence of such a phenomenon here if there was, it would be no bad thing Australia’s resignation rate has fallen to an all-time low.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Nvidia
NOVEMBER 12, 2021
The earth is warming. The past seven years are on track to be the seven warmest on record. The emissions of greenhouse gases from human activities are responsible for approximately 1.1°C of average warming since the period 1850-1900. What we’re experiencing is very different from the global average. We experience extreme weather — historic droughts, unprecedented heatwaves, intense hurricanes, violent storms and catastrophic floods.
Retail TouchPoints
NOVEMBER 12, 2021
Dollar General is the latest retailer to dive into delivery, partnering with DoorDash to offer same-day service from more than 9,000 stores — and with plans to expand to more than 10,000 locations by December 2021. The two companies first partnered for a 600 -store pilot program in summer 2021. Shoppers can order products, including food, snacks and cleaning supplies, for same-day delivery through the DoorDash app or website.
Retail Focus
NOVEMBER 8, 2021
Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.
Inside Retail
NOVEMBER 7, 2021
Australians are tipped to spend $5.4 billion in stores and online over the upcoming Cyber weekend period, according to the ARA and Roy Morgan. According to ARA boss Paul Zahra, the shopping event, which originated in the United States, has been embraced by Australians and has made November the biggest shopping month of the year. “For the past two years, November has beaten December as the biggest month for Australian retail sales throughout the year,” Zahra said.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Talking Retail
NOVEMBER 10, 2021
Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.
Retail TouchPoints
NOVEMBER 9, 2021
Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. Kearney expects holiday 2021 ecommerce sales to hit $206 billion , an increase of 12% to 13% over the previous year — and that’s on top of the 32% year-over-year surge in digital sales recorded by Adobe Analytics in 2020.
Retail Focus
NOVEMBER 10, 2021
European fashion retailer and Creative Retail Awards winner Modivo, has turned to display technology from PPDS to create and open a futuristic new store in Warsaw, combining the benefits of online and physical shopping for a highly unique and transformative customer experience. . Located inside the 85,000 sqm, Galeria Mlociny shopping mall in Warsaw, the new high-end store designed by Dalziel & Pow was opened in the midst of the coronavirus pandemic, and was designed to offer a revolutionar
Inside Retail
NOVEMBER 7, 2021
Ikea is launching an online marketplace designed to help its customers buy and sell used furniture, the business confirmed to The Australian. As soon as next year, Ikea will allow online customers to browse and ‘reserve’ used items, which they can then go to a store to collect, through a new ‘As-is’ marketplace. According to Ikea Australia’s sustainability manager Mellisa Hamilton, the business wants its products to be reused, repaired, reassembled and recycled – and to create a more cost-effect
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Cisco Retail
NOVEMBER 8, 2021
Cloud is an essential element of a digital enterprise, and the pandemic has made this fact indisputable. Gartner predicts businesses to spend a total of $480 billion on public cloud services in 2022 , a 21% increase compared to 2021. Besides accelerating the speed of innovation, cloud technologies enhance employee experience by efficient delivery of software services.
Retail TouchPoints
NOVEMBER 8, 2021
Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. The multi-temperature self-driving box trucks have been navigating a “complex urban route” between a Walmart dark store and a Neighborhood Market since August. According to Gatik, this is the first time that an autonomous trucking company has removed the safety driver from a commercial delivery route on the “middle mile” anywhere in the world.
Retail Focus
NOVEMBER 10, 2021
Sainburys opened their new Colwick store today, the first of three supermarkets Sainsbury’s will open in the run-up to Christmas. The flagship 53,000 sq. ft supermarket was opened by Mayor of Gedling, Meredith Lawrence, alongside St John the Baptist Primary School pupil, Jace Pikett, who won a competition to design a limited-edition Sainsbury’s bag for life to mark the launch of the new store.
Inside Retail
NOVEMBER 8, 2021
There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. There will be a shift towards probabilistic reach and more people-based measurement. An IRI study found “virtually no difference” in sales lift results when food and non-food brands captured 25 per cent or 50 per cent fewer iOS mobile IDs.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Small Biz Trends
NOVEMBER 8, 2021
Amazon Pay is a fast and easy way to purchase products and services. There is no transaction, membership or currency conversion fee. Small businesses need to pay attention. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Even Independent shop owners can link with Amazon to let buyers used credit card information stored.
Retail TouchPoints
NOVEMBER 9, 2021
Macy’s has become the latest retailer to increase wages as a lure for increasingly hard-to-find employees, and has added a debt-free education benefit that will total approximately $35 million over the next four years as another “sweetener.”. The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.
Retail Focus
NOVEMBER 8, 2021
Grosvenor Britain & Ireland has announced that curated designer retailer, Tessuti, is to upsize at Liverpool ONE. The brand’s commitment to relocate to Paradise Street in a new global flagship is a significant vote of confidence in Liverpool ONE. Tessuti , part of JD Sports Group, has operated a 5,300 sq ft store on Liverpool ONE’s Peter’s Lane since 2013.
Inside Retail
NOVEMBER 11, 2021
Online retailers rely on the appeal, consistency, and effectiveness of their website and app to attract new business and build lasting relationships with existing customers. While the website and app may be attractive, all too often the login box lets retailers down. If the first buying interaction customers have online is disappointing, retailers will pay a high price.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Nvidia
NOVEMBER 9, 2021
Bringing simulation of real and virtual worlds to everything from self-driving vehicles to avatars to robotics to modeling the planet’s climate, NVIDIA founder and CEO Jensen Huang Tuesday introduced technologies to transform multitrillion-dollar industries. Huang delivered a keynote at the company’s virtual GTC gathering where he unveiled NVIDIA Omniverse Avatar and NVIDIA Omniverse Replicator , among a host of announcements, demos and far-reaching initiatives.
Retail TouchPoints
NOVEMBER 8, 2021
For the most part, ecommerce the world over presents in the same standard format — whether it be high-end jewelry or groceries, products are typically displayed in that familiar scrolling grid we all know so well. Neha Singh, a former Google engineer who also helped build Vogue ’s digital properties, wasn’t satisfied with that status quo. “This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every c
Retail Focus
NOVEMBER 11, 2021
The expression of Indian heritage has inextricably found its roots embedded in the treasure trove of craftsmanship and artisanal detailing. A torchbearer of values across generations, jewellery in the subcontinent epitomises gestures of love and heirloom that are painstakingly passed on over decades. Anand Jewels as a brand have strived to encapsulate the undying essence of preserving traditions through every collection and venue they have founded across the years.
Inside Retail
NOVEMBER 9, 2021
Kmart is updating its toy line-up to include a new doll – a Guide Dog Handler doll, designed with advice from Guide Dogs Australia. The doll follows the retailer’s previous efforts at creating more inclusive toys, which included a range of dolls reflecting people with disabilities, such as someone who is hearing impaired, someone with Down Syndrome, and someone with a prosthetic leg.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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