Wiser
JULY 13, 2021
How efficient are your field teams on a daily, weekly, or monthly basis? If you’re like most brands, the answer is “not very.” And that’s OK—we’re not here to judge. But we are here to help you get more confident in your field team efficiency. During our time working with brands, we’ve seen some poor percentages around field team management.
Retail Focus
JULY 13, 2021
RPMI Railpen (Railpen), has announced the launch of the first pop-up outlet store for luxury label Johnstons of Elgin at Caledonia Park, Scotland’s premier designer village. Established in 1797, Johnstons of Elgin is one of the last few remaining vertical mills in the UK still carrying out all the processes from raw cashmere and fine woollen fibres right through to the finished product.
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Retail TouchPoints
JULY 16, 2021
The service industry is on the cusp of trying to redefine itself in the new age of retail. As consumer habits and expectations continue to change toward cleaner, safer, accurate and hyper-personalized experiences — during and after the pandemic — retail is struggling to fulfill such on-demand productization and experiences safely and efficiently. Today, retail is the consumer-facing layer of complex material, manufacturing, production, packaging and logistics infrastructure.
Inside Retail
JULY 11, 2021
Retail conglomerate Wesfarmers has made a $687 million bid at buying up Priceline’s parent company Australian Pharmaceutical Industries – an offer which will net API’s shareholders a 21 per cent premium. According to Wesfarmers, the deal will provide capital and investment to strengthen API’s competitive position, as well as the position of its community pharmacy partners.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Tokinomo
JULY 14, 2021
The retail sector seems to slowly get back on track after the hit it received during the pandemic. While online retailers saw a rise in sales, many brick-and-mortar stores were closed or restricted.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
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Retail TouchPoints
JULY 12, 2021
The Flipkart Group — India’s homegrown digital commerce conglomerate that is majority-owned by Walmart — has raised U.S. $3.6 billion in fresh funding and is now valued at $37.6 billion. The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe.
Inside Retail
JULY 15, 2021
Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”. Two of the former employees have left to join former CEO Christine Holgate at Global Express – Michael Oates, former manager of mail services and Holgate
Retail Wire
JULY 16, 2021
A Walmart Supercenter in Plano, TX, is the site of a pilot program with all the registers at the store being self-checkout. Store associates are positioned near the checkouts to help customers having any problems checking out their purchases. Kroger is also testing a self-checkout concept at one of its stores in Dallas.
Retail Focus
JULY 14, 2021
Bvlgari has revealed the summer Serpenti Maestria pop-up boutique at Harrods. Finding its home in the iconic department store’s prominent Exhibition Road space, the pop-up will serve as an experiential destination to discover the metamorphosis of Bvlgari’s Serpenti Collection, a unique fine jewellery, watches and accessories offering, alongside an exclusive programme of activities throughout the month.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
JULY 15, 2021
Eddie Bauer is following the lead of other top retailers and getting into the rental business with the launch of a new program that will allow customers to rent its technical apparel and gear at “a fraction of the full retail price.”. In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program
Inside Retail
JULY 12, 2021
Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. Reports of the new store concept circulated in May after the retailer submitted an application to North Sydney Council.
Intelligence Node
JULY 14, 2021
5 Steps to Grow Your Online Alcohol Sales It’s no secret that the pandemic has pushed the needle on alcohol sales across the world, forcing retailers to migrate to digital and omnichannel formats almost overnight. The IWSR reported the largest gain in sales volumes across the US since 2002, with an accelerated adoption rate for […]. The post The Alcohol E-commerce Battle Heats Up.
Retail Wire
JULY 15, 2021
Restaurant chains signed 23 new lease deals in Manhattan during the second quarter and retailers agreed on 10 others as lower rents are being offered by landlords trying to attract commercial tenants following the damage done to their businesses last year by the novel coronavirus pandemic. “Restaurants are busy right now. Super busy. And so a lot of that deal-making is a bit opportunistic because … people are thinking more about the long-term comeback,” said David LaPierre, vice chairman o
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints
JULY 15, 2021
Is the shift to digital is a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to capitalize on new or accelerated digital behaviors? During this Retail ThinkTank discussion, Alicia Esposito sits down with Rick Watson, Founder and CEO of RMW Commerce Consulting discusses how once-laggard categories are driving new innovation across digital, advertising, social and even marketplaces.
Inside Retail
JULY 15, 2021
By the end of the year, the number of emails being sent to consumers is expected to increase to 320 billion, according to data from Statista. But for businesses to cut through the noise of the extremely competitive world of email marketing, a strong collaboration between a company’s marketing and technology teams is needed, according to Iain Hunneybell, Yoox Net-a-Porter’s global head of information security.
Retail Focus
JULY 13, 2021
Shaftesbury has announced that multi-brand streetwear and skate retailer, Route One, has made its debut entrance to the capital, with the launch of a new London store at 47 – 49 Neal Street in Seven Dials. The launch of Route One’s 2,000 sq ft space within the iconic West End neighbourhood coincides with the first-ever inclusion of skateboarding in this year’s Summer Olympics in Tokyo. .
Retail Wire
JULY 14, 2021
Kohl’s is offering a 20 percent discount on in-store purchases to teachers with valid school identification from July 16 through 18. The retailer said it is looking to give back to educational professionals who have continued to work with the nation’s children despite all the challenges created by the novel coronavirus pandemic. “Since educators and school staff give so much of their time and talent to developing and shaping our children, we hope they can use this 20 percent di
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
JULY 14, 2021
Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. The move sent share prices for other BNPL providers downward as the market reacted to the news. The service — which is known internally as Apple Pay Later — will use Goldman as the lender for the loans, according to people familiar with the matter.
Inside Retail
JULY 15, 2021
Inside Retail: What are some of the challenges for working women that continue today and what can leaders do to help support them? Erica Berchtold: Something that I’ve continued to witness first hand is women falling mercy to the ‘I’m probably not ready yet’ syndrome. Particularly when it comes to leadership roles, many women can hesitate to throw their hat in the ring.
Cisco Retail
JULY 16, 2021
Things are changing in the world of endpoint security. Part of this change has to do with how organizations are digitally transforming themselves to accommodate the abrupt shift to remote work in 2020. In March of that year, for instance, Gartner revealed that 88% of business organizations around the world had encouraged their employees to work from home due to the pandemic.
Retail Wire
JULY 12, 2021
JLL predicts that U.S. indoor mall vacancy rates will grow to nine percent this year above 7.8 percent for outdoor shopping centers and seven percent for “power centers.” Many of these non-mall locations are found in suburbs. Conor Flynn, CEO of Kimco Realty, which owns nearly 400 open-air shopping centers based around grocery stores, said his companies are benefitting from a migration to the suburbs.” He said he is “cautiously optimistic that the lion’s share of wh
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail TouchPoints
JULY 13, 2021
Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating an experience that’s contextual and seamless. During this Retail ThinkTank brainstorming session, Mayur Anadkat, VP of Marketing at Acquire, will share why the future of digital service is built around giving the customer control over service channels, balancing automated and high-touch tactics, and ensuring continuity across channels.
Inside Retail
JULY 15, 2021
Gilly Hicks, the once Sydney-themed lingerie brand of US apparel giant Abercrombie & Fitch, has released a gender-inclusive range of lingerie as it sets out to reinvent the brand. . The launch coincides with a new store prototype and a digital experience. “As part of its brand evolution, Gilly Hicks is now more gender-inclusive; the brand is introducing underwear, loungewear and activewear in patterns and colours that match everyone’s styles, regardless of gender identity,” the company said
Cisco Retail
JULY 15, 2021
What Are Microbursts and Why Do They Matter? Ever wondered why a switch interface shows an average utilization of well below wire rate, and yet egress discards are incrementing? Most likely, that interface is experiencing microbursts. Often, when multiple input interfaces simultaneously receive traffic destined to a single egress interface – a so-called “incast” traffic pattern – no problem arises because the instantaneous receive rate is low enough that the output interface can handle the load.
Retail Dive
JULY 12, 2021
Department stores used to drive traffic, but now they're just a drag.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
JULY 12, 2021
With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces.
Inside Retail
JULY 15, 2021
The state of Victoria is entering a snap five-day lockdown starting 11:59 tonight in an effort to quash Covid-19 cases that have popped up in the community. As of Thursday, 18 cases were confirmed in the state. Premier Dan Andrews said the restrictions that were in place during the last lockdown would be repeated now. “If you were authorised to work then, you will be authorised to work now.
Cisco Retail
JULY 14, 2021
Ransomware is wreaking havoc. What can we do? Ransomware is making its way outside the cybersecurity space. It’s popping up everywhere from the nightly news to the G7 Summit. Indeed ransomware has entered the mainstream as threat actors increasingly focus their attention on critical infrastructure providers that can’t afford any downtime or disruption from a cyber incident – from food and transportation suppliers to energy and healthcare systems.
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