Wiser
JULY 13, 2021
How efficient are your field teams on a daily, weekly, or monthly basis? If you’re like most brands, the answer is “not very.” And that’s OK—we’re not here to judge. But we are here to help you get more confident in your field team efficiency. During our time working with brands, we’ve seen some poor percentages around field team management.
Retail Focus
JULY 13, 2021
RPMI Railpen (Railpen), has announced the launch of the first pop-up outlet store for luxury label Johnstons of Elgin at Caledonia Park, Scotland’s premier designer village. Established in 1797, Johnstons of Elgin is one of the last few remaining vertical mills in the UK still carrying out all the processes from raw cashmere and fine woollen fibres right through to the finished product.
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Retail TouchPoints
JULY 16, 2021
The service industry is on the cusp of trying to redefine itself in the new age of retail. As consumer habits and expectations continue to change toward cleaner, safer, accurate and hyper-personalized experiences — during and after the pandemic — retail is struggling to fulfill such on-demand productization and experiences safely and efficiently. Today, retail is the consumer-facing layer of complex material, manufacturing, production, packaging and logistics infrastructure.
Inside Retail
JULY 11, 2021
Retail conglomerate Wesfarmers has made a $687 million bid at buying up Priceline’s parent company Australian Pharmaceutical Industries – an offer which will net API’s shareholders a 21 per cent premium. According to Wesfarmers, the deal will provide capital and investment to strengthen API’s competitive position, as well as the position of its community pharmacy partners.
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Tokinomo
JULY 14, 2021
The retail sector seems to slowly get back on track after the hit it received during the pandemic. While online retailers saw a rise in sales, many brick-and-mortar stores were closed or restricted.
Retail Focus
JULY 16, 2021
The National Basketball Association (NBA) and Fanatics, today announced the opening of the first NBA Store in the UK, located at 14-16 Foubert’s Place in London’s well-known pedestrian shopping area Carnaby, Soho. Opening today, the new store features an extensive range of official NBA and WNBA merchandise and memorabilia, including exclusive NBA products, apparel, jerseys, headwear, sporting goods, toys and collectables from major brands such as Mitchell & Ness, New Era, Nike and Wilson.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JULY 16, 2021
The Australian city of Sydney on Saturday ordered a shutdown of building sites, banned non-essential retail and threatened fines for employers who make staff come into the office as new COVID-19 cases kept rising three weeks into a citywide lockdown. Authorities in New South Wales state, of which Sydney is the capital, also banned hundreds of thousands of people in the city’s western suburbs – the worst affected area – from leaving their immediate neighbourhoods for work, as th
Retail Wire
JULY 16, 2021
A Walmart Supercenter in Plano, TX, is the site of a pilot program with all the registers at the store being self-checkout. Store associates are positioned near the checkouts to help customers having any problems checking out their purchases. Kroger is also testing a self-checkout concept at one of its stores in Dallas.
Retail Focus
JULY 14, 2021
Bvlgari has revealed the summer Serpenti Maestria pop-up boutique at Harrods. Finding its home in the iconic department store’s prominent Exhibition Road space, the pop-up will serve as an experiential destination to discover the metamorphosis of Bvlgari’s Serpenti Collection, a unique fine jewellery, watches and accessories offering, alongside an exclusive programme of activities throughout the month.
Retail TouchPoints
JULY 15, 2021
Is the shift to digital is a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to capitalize on new or accelerated digital behaviors? During this Retail ThinkTank discussion, Alicia Esposito sits down with Rick Watson, Founder and CEO of RMW Commerce Consulting discusses how once-laggard categories are driving new innovation across digital, advertising, social and even marketplaces.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Inside Retail
JULY 15, 2021
Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”. Two of the former employees have left to join former CEO Christine Holgate at Global Express – Michael Oates, former manager of mail services and Holgate
Intelligence Node
JULY 14, 2021
5 Steps to Grow Your Online Alcohol Sales It’s no secret that the pandemic has pushed the needle on alcohol sales across the world, forcing retailers to migrate to digital and omnichannel formats almost overnight. The IWSR reported the largest gain in sales volumes across the US since 2002, with an accelerated adoption rate for […]. The post The Alcohol E-commerce Battle Heats Up.
Retail Wire
JULY 15, 2021
Restaurant chains signed 23 new lease deals in Manhattan during the second quarter and retailers agreed on 10 others as lower rents are being offered by landlords trying to attract commercial tenants following the damage done to their businesses last year by the novel coronavirus pandemic. “Restaurants are busy right now. Super busy. And so a lot of that deal-making is a bit opportunistic because … people are thinking more about the long-term comeback,” said David LaPierre, vice chairman o
Retail TouchPoints
JULY 14, 2021
Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. The move sent share prices for other BNPL providers downward as the market reacted to the news. The service — which is known internally as Apple Pay Later — will use Goldman as the lender for the loans, according to people familiar with the matter.
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Inside Retail
JULY 14, 2021
Melbourne’s Lord Mayor Sally Capp remains optimistic about the future of CBD retail and hospitality despite the impact of repeated lockdowns on office occupancy rates and foot traffic. Speaking with Australian Retailers Association CEO Paul Zahra for the Retail Therapy podcast, Capp said the city is seeing a ‘bounce back’ phenomenon as restrictions continue to ease. .
Retail Focus
JULY 13, 2021
Shaftesbury has announced that multi-brand streetwear and skate retailer, Route One, has made its debut entrance to the capital, with the launch of a new London store at 47 – 49 Neal Street in Seven Dials. The launch of Route One’s 2,000 sq ft space within the iconic West End neighbourhood coincides with the first-ever inclusion of skateboarding in this year’s Summer Olympics in Tokyo. .
Retail Wire
JULY 14, 2021
Kohl’s is offering a 20 percent discount on in-store purchases to teachers with valid school identification from July 16 through 18. The retailer said it is looking to give back to educational professionals who have continued to work with the nation’s children despite all the challenges created by the novel coronavirus pandemic. “Since educators and school staff give so much of their time and talent to developing and shaping our children, we hope they can use this 20 percent di
Retail TouchPoints
JULY 13, 2021
Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating an experience that’s contextual and seamless. During this Retail ThinkTank brainstorming session, Mayur Anadkat, VP of Marketing at Acquire, will share why the future of digital service is built around giving the customer control over service channels, balancing automated and high-touch tactics, and ensuring continuity across channels.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
JULY 12, 2021
Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. Reports of the new store concept circulated in May after the retailer submitted an application to North Sydney Council.
Cisco Retail
JULY 16, 2021
Things are changing in the world of endpoint security. Part of this change has to do with how organizations are digitally transforming themselves to accommodate the abrupt shift to remote work in 2020. In March of that year, for instance, Gartner revealed that 88% of business organizations around the world had encouraged their employees to work from home due to the pandemic.
Retail Wire
JULY 12, 2021
JLL predicts that U.S. indoor mall vacancy rates will grow to nine percent this year above 7.8 percent for outdoor shopping centers and seven percent for “power centers.” Many of these non-mall locations are found in suburbs. Conor Flynn, CEO of Kimco Realty, which owns nearly 400 open-air shopping centers based around grocery stores, said his companies are benefitting from a migration to the suburbs.” He said he is “cautiously optimistic that the lion’s share of wh
Retail TouchPoints
JULY 12, 2021
With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
JULY 15, 2021
Former AusPost exec takes on role as Coles CTO. Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”.
Cisco Retail
JULY 15, 2021
What Are Microbursts and Why Do They Matter? Ever wondered why a switch interface shows an average utilization of well below wire rate, and yet egress discards are incrementing? Most likely, that interface is experiencing microbursts. Often, when multiple input interfaces simultaneously receive traffic destined to a single egress interface – a so-called “incast” traffic pattern – no problem arises because the instantaneous receive rate is low enough that the output interface can handle the load.
Retail Dive
JULY 12, 2021
Department stores used to drive traffic, but now they're just a drag.
Retail TouchPoints
JULY 15, 2021
Walmart is bringing its robotics efforts to the next level by automating 25 of its 47 regional distribution centers through a partnership with Symbotic. The new capabilities will help the retail giant speed up intake, boost accuracy and change how it handles freight at the upgraded facilities. Currently, Walmart stores its inventory until needed, at which point the items are manually packed onto a 53-foot trailer and shipped to the store that needs them.
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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.
Inside Retail
JULY 15, 2021
By the end of the year, the number of emails being sent to consumers is expected to increase to 320 billion, according to data from Statista. But for businesses to cut through the noise of the extremely competitive world of email marketing, a strong collaboration between a company’s marketing and technology teams is needed, according to Iain Hunneybell, Yoox Net-a-Porter’s global head of information security.
Cisco Retail
JULY 14, 2021
Ransomware is wreaking havoc. What can we do? Ransomware is making its way outside the cybersecurity space. It’s popping up everywhere from the nightly news to the G7 Summit. Indeed ransomware has entered the mainstream as threat actors increasingly focus their attention on critical infrastructure providers that can’t afford any downtime or disruption from a cyber incident – from food and transportation suppliers to energy and healthcare systems.
Hyken
JULY 14, 2021
How do you say Yes to every customer request ? Is it possible? Is this customer service utopia? My friend Christine Trippi wrote a book titled Yes Is the Answer. And Cameron Mitchell, about whom I’ve written before, wrote a book with a similar title, Yes is the Answer. What is the Question ? Both of these authors have a hospitality background. Trippi is a world-class, award-winning hotel manager and Mitchell is a super-successful restauranteur.
Retail TouchPoints
JULY 12, 2021
It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. Above all, they must keep the customer experience top of mind, and Amazon sets the benchmark for customer experience and expectations when it comes to online shopping.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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