Retail Dive

JANUARY 23, 2023

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

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Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. With this growth, shoppable ads have been gaining traction over the last several months. For instance, ahead of the holiday season, TikTok announced a rollout of several new shoppable ad formats , including video shopping ads, catalog listing ads and

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Tokinomo

JANUARY 24, 2023

Campaign scoop A little taste of Hell. Philadelphia recently released a limited-edition product called " A Little Taste of Hell ," which is a cream cheese infused with ghost peppers with a Scoville Heat Unit measurement of 1,041,427. This product was only available to residents of Toronto who ordered it via Uber Eats on January 13th. The release was promoted through videos by influencers, including a partnership with TikToker Celina Spooky Boo.

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Inside Retail

JANUARY 22, 2023

Pureplay retailer Booktopia says it has identified several business initiatives it expects will boost its bottom line by between $12 million and $15 million during the next financial year. In a business update filed with the ASX, the company said the initiatives are a response to “changing consumer sentiment, greater competition online and inflation”.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

JANUARY 23, 2023

ISE is the largest trade show for professional AV and electronic systems integration in the world. This means that retail designers will have access to the latest technology and innovations in the industry, allowing them to stay ahead of the curve and incorporate cutting-edge solutions into their designs. Additionally, ISE provides a unique opportunity for retail designers to network and collaborate with other professionals in the field.

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Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information.

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Inside Retail

JANUARY 26, 2023

Instant delivery startup Milkrun unsuccessfully sought new investment on two occasions in 2022, The Australian reports, suggesting the sector is struggling to adapt with a rapidly changing economic environment. Milkrun secured a spectacular $75 million Series A injection in January 2022 , as Tiger Global, AirTree Ventures, Skip Capital, and Mike and Annie Cannon-Brookes’ Grok Ventures sought to crown the leader of Australia’s burgeoning instant delivery scene.

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Retail Focus

JANUARY 23, 2023

The Surface Design Show, set to take place at London’s Business Design Centre from 7-9 February 2023, has announced that the theme of its upcoming edition will be “Shaping Communities.” The theme aims to improve the built environment for all through collaboration and meaningful design solutions. The theme explores an open dialogue among industries and brands with the common goal of building stronger relationships between people and places.

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Retail TouchPoints

JANUARY 26, 2023

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been growing at a consistent rate, but its year-over-year growth shot up two to five times faster during the pandemic. And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy.

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Retail Wire

JANUARY 27, 2023

The Food and Drug Administration yesterday said that products infused with CBD do not meet federal safety standards and require stricter regulations. The use of products with CBD has grown in recent years and the FDA’s announcement is likely to have a negative impact on businesses manufacturing and selling them. The FDA has asked Congress to give it the authority to oversee the burgeoning industry.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

JANUARY 24, 2023

Trans-Tasman apparel retailer Mosaic Brands is set to open 130 new stores as customers return to in-store shopping. Mosaic Group’s brands include Katies, Millers, Noni B, Rivers, Rockmans, Crossroads, Autograph, W.Lane, EziBuy and Beme. According to unaudited accounts for the half year to January 1, sales grew 23 per cent driven by strong trading momentum and a higher average transaction value.

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Retail Focus

JANUARY 25, 2023

Different types of pre-cast retaining walls are used in many construction works. One of these is the king post wall, which looks different from other types. Using the proper type of retaining wall is necessary because it makes a huge difference in the property and the area’s safety. Concrete retaining walls are effective in preventing water build-up and soil erosion.

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Retail TouchPoints

JANUARY 23, 2023

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP

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Retail Wire

JANUARY 27, 2023

CVS plans to reduce pharmacy hours in roughly two-thirds of its drugstores beginning in March. Walmart in the same month will begin closing its pharmacies at 7 p.m. instead of 9 p.m. at most of its stores. A shortage of pharmacists and techs has forced many retailers to alter their hours of operation in recent years.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

JANUARY 24, 2023

Dusk CEO and MD Peter King will step down from his position, after almost nine years working for the retailer. King will continue to oversee the company until August, at which point Dusk expects to have appointed a new CEO. Dusk’s chairman, John Joyce, said King has developed an “excellent” exclusive team and has made an “invaluable” contribution since 2014.

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Retail Times

JANUARY 26, 2023

A new 'Conscious Commerce' report debunks the ‘sustainability premium’, revealing consumers and businesses remain committed to sustainable practices, such as carbon-neutral shipping, and being climate-conscious – despite the cost-of-living crisis and tightening budgets. These stats are crucial at a time when January temperatures in Europe reach an all-time high, and the UN warns global temperatures may exceed pre-industrial levels within five years.

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Retail TouchPoints

JANUARY 25, 2023

A combination of regular annual increases and “targeted investments in starting rates” by Walmart will raise the average hourly pay of its workers above $17.50 , according to a memo shared with the retailer’s U.S. employees by Walmart U.S. President and CEO John Furner. “As you continue to focus on your customers, we’re focused on investing in you — our store associates — through higher wages and new opportunities to gain the skills to serve tomorrow’s customers and grow a career with Walmart,”

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Retail Wire

JANUARY 27, 2023

Bed Bath & Beyond yesterday warned that it does not have sufficient cash to pay down its debts. The retailer defaulted on a credit line with JP Morgan and said in a securities filing that it is considering “all strategic alternatives, including restructuring its debt under the U.S. Bankruptcy Code.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

JANUARY 23, 2023

Myer sales are soaring, significantly ahead of comparable pre-Covid era trading periods. In a trading update released today, the company said sales for the five months to December 31 were up 18.9 per cent over the first half of the 2020 financial year and by 14.3 per cent over the first half of 2019. Sales for the six weeks until Christmas Eve were up 8.7 per cent year on year.

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Retail Dive

JANUARY 23, 2023

We highlight three key ways your apparel brand can leverage AI and machine learning to increase conversion and personalize retail both online and in stores.

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Retail TouchPoints

JANUARY 24, 2023

JPMorgan Chase , Bank of America , Wells Fargo and the four other banks behind the money transfer network Zelle are developing a digital wallet to challenge the dominance of PayPal and Apple Pay. The news was first reported by the Wall Street Journal and later confirmed by the company in a blog post. The banks expect to enable 150 million debit and credit cards for use within the wallet when it rolls out in the second half of this year.

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Retail Wire

JANUARY 26, 2023

L.L. Bean will spend $50 million over several years to upgrade its flagship store and retail campus in Freeport, ME. The remodel will improve accessibility throughout and expand the outdoor Discovery Park so it can host more community events.

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Customer Experience

Inside Retail

JANUARY 23, 2023

Administrators are recommending creditors wind up upmarket online furniture retailer, Brosa. The business collapsed into voluntary administration last month with assets of $4.3 million and liabilities of $24.2 million, including $10 million in unfulfilled orders. The company made “substantial losses” during the past three years of operations, largely due to Covid.

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LS Retail

JANUARY 27, 2023

©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success.

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Retail TouchPoints

JANUARY 27, 2023

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an enjoyable and efficient manner pays off by helping them create great experiences. The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time.

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Retail Wire

JANUARY 26, 2023

The Department of Justice has filed a civil antitrust suit against Google, arguing that the tech giant has engaged in monopolistic behavior including leveraging its market dominance to force digital advertisers to use its services. Google has responded by accusing the government of trying “to pick winners and losers in the highly competitive advertising-technology sector.

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

JANUARY 22, 2023

Woolworths says it will close 250 of its in-store supermarket butchers by March as customers continue to trend towards pre-packaged meat. “We’ve recently conducted a review into our in-store butcher shops and found that they account for just 4 per cent of meat sales as customers continue to move towards our more convenient pre-packaged options,” the company told ABC. “We deeply regret the impact of this decision on the team members who work in our butcher shops and we kno

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VMS

JANUARY 22, 2023

Less than a fifth (17 percent) of retailers can be considered true innovation leaders, despite the majority recognizing the critical importance of such forward thinking for growth. That’s one of the major findings contained in a survey of 233 retail executives undertaken by Incisiv and Toshia Global Commerce Solutions. The survey found that innovation leaders outperform their non-leader counterparts in several key business metrics.

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Retail TouchPoints

JANUARY 27, 2023

Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years with the company to join Fear of God as CEO. Chang will stay with Pacsun in his current capacity until March 8 to facilitate the transition and will remain a member of the Pacsun Board of Directors after he leaves the company.

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Retail Wire

JANUARY 26, 2023

Saks Off Fifth laid off an unspecified number of workers on Tuesday. Saks.com cut about 100 workers from its payroll. Stitch Fix, Wayfair and others have also cut job cuts the start of 2023 as they attempt to operate profitably. “Retailers are really being cognizant of capital preservation,” said Catherine Lepard, who leads the global retail market for Heidrick & Struggles.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance