Sat.Jan 21, 2023 - Fri.Jan 27, 2023

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5 ways Target is pushing customer-driven innovations in omnichannel, grocery

Retail Dive

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

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How the Explosive Growth of Shoppable Ads will Impact Pricing and Spending

Retail TouchPoints

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. With this growth, shoppable ads have been gaining traction over the last several months. For instance, ahead of the holiday season, TikTok announced a rollout of several new shoppable ad formats , including video shopping ads, catalog listing ads and

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What retail investors should expect in 2023

Retail Focus

The Bank of England has predicted that the United Kingdom is falling into a prolonged recession, with inflation not expected to return to its target level of 2% until 2024. Here we will discuss the retail sector outlook this year and what investors should expect. Retail Conditions Inflation in the UK currently sits around 10%, the highest rate in 40 years.

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Inventory management, inflation ease, and drinking trends - Weekly Snacks #39

Tokinomo

Campaign scoop A little taste of Hell. Philadelphia recently released a limited-edition product called " A Little Taste of Hell ," which is a cream cheese infused with ghost peppers with a Scoville Heat Unit measurement of 1,041,427. This product was only available to residents of Toronto who ordered it via Uber Eats on January 13th. The release was promoted through videos by influencers, including a partnership with TikToker Celina Spooky Boo.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Booktopia finds path towards $12 million+ earnings boost

Inside Retail

Pureplay retailer Booktopia says it has identified several business initiatives it expects will boost its bottom line by between $12 million and $15 million during the next financial year. In a business update filed with the ASX, the company said the initiatives are a response to “changing consumer sentiment, greater competition online and inflation”.

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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information.

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How to increase foot traffic in your grocery store: Best practices

Tokinomo

Attracting and retaining customers is crucial for the success of any grocery store. Foot traffic, or the number of customers visiting the store, is a key metric in determining the store's sales and revenue.

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Milkrun seeks investment as a perfect economic storm hits instant delivery

Inside Retail

Instant delivery startup Milkrun unsuccessfully sought new investment on two occasions in 2022, The Australian reports, suggesting the sector is struggling to adapt with a rapidly changing economic environment. Milkrun secured a spectacular $75 million Series A injection in January 2022 , as Tiger Global, AirTree Ventures, Skip Capital, and Mike and Annie Cannon-Brookes’ Grok Ventures sought to crown the leader of Australia’s burgeoning instant delivery scene.

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The Future of Retail is Smaller, Crowdsourced and Robot-Powered

Retail TouchPoints

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been growing at a consistent rate, but its year-over-year growth shot up two to five times faster during the pandemic. And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy.

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Retail Design Industry Invited to Explore the Latest Trends in Surface Design

Retail Focus

The Surface Design Show, set to take place at London’s Business Design Centre from 7-9 February 2023, has announced that the theme of its upcoming edition will be “Shaping Communities.” The theme aims to improve the built environment for all through collaboration and meaningful design solutions. The theme explores an open dialogue among industries and brands with the common goal of building stronger relationships between people and places.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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FDA says CBD may not be safe in food and supplements

Retail Wire

The Food and Drug Administration yesterday said that products infused with CBD do not meet federal safety standards and require stricter regulations. The use of products with CBD has grown in recent years and the FDA’s announcement is likely to have a negative impact on businesses manufacturing and selling them. The FDA has asked Congress to give it the authority to oversee the burgeoning industry.

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As sales soar, Mosaic Brands plans 130 more stores

Inside Retail

Trans-Tasman apparel retailer Mosaic Brands is set to open 130 new stores as customers return to in-store shopping. Mosaic Group’s brands include Katies, Millers, Noni B, Rivers, Rockmans, Crossroads, Autograph, W.Lane, EziBuy and Beme. According to unaudited accounts for the half year to January 1, sales grew 23 per cent driven by strong trading momentum and a higher average transaction value.

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Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Retail TouchPoints

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP

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Uses and Benefits of King Post Walls

Retail Focus

Different types of pre-cast retaining walls are used in many construction works. One of these is the king post wall, which looks different from other types. Using the proper type of retaining wall is necessary because it makes a huge difference in the property and the area’s safety. Concrete retaining walls are effective in preventing water build-up and soil erosion.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CVS and Walmart are cutting pharmacy hours

Retail Wire

CVS plans to reduce pharmacy hours in roughly two-thirds of its drugstores beginning in March. Walmart in the same month will begin closing its pharmacies at 7 p.m. instead of 9 p.m. at most of its stores. A shortage of pharmacists and techs has forced many retailers to alter their hours of operation in recent years.

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Dusk CEO Peter King resigns, sparking transition plan

Inside Retail

Dusk CEO and MD Peter King will step down from his position, after almost nine years working for the retailer. King will continue to oversee the company until August, at which point Dusk expects to have appointed a new CEO. Dusk’s chairman, John Joyce, said King has developed an “excellent” exclusive team and has made an “invaluable” contribution since 2014.

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Walmart Boosts Pay to $17.50/Hour, Offers New Paths to Advancement

Retail TouchPoints

A combination of regular annual increases and “targeted investments in starting rates” by Walmart will raise the average hourly pay of its workers above $17.50 , according to a memo shared with the retailer’s U.S. employees by Walmart U.S. President and CEO John Furner. “As you continue to focus on your customers, we’re focused on investing in you — our store associates — through higher wages and new opportunities to gain the skills to serve tomorrow’s customers and grow a career with Walmart,”

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8 DTC retail trends to watch in 2023

Retail Dive

With macroeconomic challenges from 2022 seeping into the new year, brands are balancing out their store count, pushing for profitability and more.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Bed Bath & Beyond can’t pay its bills

Retail Wire

Bed Bath & Beyond yesterday warned that it does not have sufficient cash to pay down its debts. The retailer defaulted on a credit line with JP Morgan and said in a securities filing that it is considering “all strategic alternatives, including restructuring its debt under the U.S. Bankruptcy Code.

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Myer sales surge in a buoyant post-Covid era

Inside Retail

Myer sales are soaring, significantly ahead of comparable pre-Covid era trading periods. In a trading update released today, the company said sales for the five months to December 31 were up 18.9 per cent over the first half of the 2020 financial year and by 14.3 per cent over the first half of 2019. Sales for the six weeks until Christmas Eve were up 8.7 per cent year on year.

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7 Banks Team Up to Create Digital Wallet, Challenging PayPal and Apple Pay

Retail TouchPoints

JPMorgan Chase , Bank of America , Wells Fargo and the four other banks behind the money transfer network Zelle are developing a digital wallet to challenge the dominance of PayPal and Apple Pay. The news was first reported by the Wall Street Journal and later confirmed by the company in a blog post. The banks expect to enable 150 million debit and credit cards for use within the wallet when it rolls out in the second half of this year.

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Kristen Bell’s CBD skincare brand to shut down

Retail Dive

Happy Dance’s parent company, Cronos Group, has been exiting wholesale in its U.S. segment, which includes prestige brand Lord Jones.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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L.L. Bean investing $50 million to upgrade flagship store and campus

Retail Wire

L.L. Bean will spend $50 million over several years to upgrade its flagship store and retail campus in Freeport, ME. The remodel will improve accessibility throughout and expand the outdoor Discovery Park so it can host more community events.

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Woolworths to close 250 in-store butchers

Inside Retail

Woolworths says it will close 250 of its in-store supermarket butchers by March as customers continue to trend towards pre-packaged meat. “We’ve recently conducted a review into our in-store butcher shops and found that they account for just 4 per cent of meat sales as customers continue to move towards our more convenient pre-packaged options,” the company told ABC. “We deeply regret the impact of this decision on the team members who work in our butcher shops and we kno

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How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Retail TouchPoints

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an enjoyable and efficient manner pays off by helping them create great experiences. The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time.

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Walmart launches dedicated e-commerce site for businesses

Retail Dive

Walmart Business aims to save time and money for small business owners who buy from the retailer to support their own businesses.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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DOJ suing Google for anti-competitive behavior in digital ad market

Retail Wire

The Department of Justice has filed a civil antitrust suit against Google, arguing that the tech giant has engaged in monopolistic behavior including leveraging its market dominance to force digital advertisers to use its services. Google has responded by accusing the government of trying “to pick winners and losers in the highly competitive advertising-technology sector.

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Brosa set to be wound up, with $20 million deficit

Inside Retail

Administrators are recommending creditors wind up upmarket online furniture retailer, Brosa. The business collapsed into voluntary administration last month with assets of $4.3 million and liabilities of $24.2 million, including $10 million in unfulfilled orders. The company made “substantial losses” during the past three years of operations, largely due to Covid.

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Pacsun Names 17-Year Company Veteran Co-CEO

Retail TouchPoints

Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years with the company to join Fear of God as CEO. Chang will stay with Pacsun in his current capacity until March 8 to facilitate the transition and will remain a member of the Pacsun Board of Directors after he leaves the company.

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Levi’s CEO: ‘The skinny jean is not going anywhere’

Retail Dive

Baggy styles are on-trend and selling, but the closet staple is hanging around. Meanwhile, the company sees inventory returning to normal by mid-year.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!