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2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs.
Aussie consumer tech firm Immertia has launched an augmented reality app for breweries to promote their beverage products to their customers using customers’ handheld devices. The app, known as “Swigr”, is activated when shoppers scan a label with their phone. The app provides an interactive experience enabling shoppers to connect, engage and buy from the bottle or can, anywhere, anytime through augmented reality.
The Armani Group has announced the reopening, after a complete restyling, of the Giorgio Armani boutique in Piazza San Carlo, 145 in Turin. Located in a building overlooking one of the main squares of the historic city centre, it has a facade with arcades. The two large windows and the central entrance offer a view of the interior of the store, with the video wall and, on the right, the exposed staircase that connects the various floors.
Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .
Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. Due to sickness or isolation, up to half of the country’s truck drivers are missing, according to TWU national secretary Michael Kaine.
Nike’s PLAYlab installation allows children to be involved in experiential sports, including suggestions for imaginary games. The London pop-up in its Oxford Circus Niketown features visuals of sports, flags, posters, uniforms and a submission stations for ideas. In a statement Nike said: “with eyes full of enthusiasm, kids see the world as an endless playground of possibilities ready to be explored.
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Nike’s PLAYlab installation allows children to be involved in experiential sports, including suggestions for imaginary games. The London pop-up in its Oxford Circus Niketown features visuals of sports, flags, posters, uniforms and a submission stations for ideas. In a statement Nike said: “with eyes full of enthusiasm, kids see the world as an endless playground of possibilities ready to be explored.
Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.
Starbucks will reportedly require its U.S. employees to be vaccinated against COVID-19 or undergo weekly testing, according to media reports from outlets including The Wall Street Journal , CNBC and CNN. The restaurant chain set a deadline of Feb. 9, after which unvaccinated workers in its cafes, offices and other facilities must take weekly tests administered by a medical professional.
Paper receipts are so 2021. A digitised era for Australian bricks-and-mortar retailers is here, and it’s transforming the customer experience by sending receipts directly to their bank app. Shifting away from paper receipts to Smart Receipts will enable retailers to turn the end of a transaction into the beginning of a personalised conversation. Being able to send itemised tax compliant receipts straight to a customer’s bank app enables smarter commerce, all while taking a positive step towards
Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. “It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. The retail industry and many brands themselves have developed an obsession with experiences that communicate a story – a narrative that explains why it does what it does.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Target got what it wanted for Christmas. The retailer’s foot traffic increased 6.2 percent during the holiday season compared to 2019, according to Placer.ai. Shopper visits to Walmart fell 0.1 percent on a two-year basis and those at Best Buy fell 11.5 percent.
We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they expect them. And brands are incentivized to deliver on those expectations: According to McKinsey, businesses that are proficient in personalization boost their revenue by 5% to 15% and their marketing-spend efficiency by 10% to 30%, yet only 15% of CMOs think they’re on target to deliver personalized experiences.
My Foodie Box, the food and logistics technology business that provides meal kits to Western Australian households, lists on the Australian Stock Exchange on Friday (January 7) after raising $6 million in an IPO. The online retailer uses ingredients sourced from ethically responsible local farmers and producers. From its launch in 2019, My Foodie Box has grown from 35 subscribers to more than 1650 and delivers around 1000 boxes per week.
A Pea in the Pod, the well-known designer and specialty retailer of luxe maternity apparel and accessories, is returning to its retail roots with the opening of two new concept stores located in Chicago and New York City. “We are excited to announce we will be opening a handful of retail stores in our top populated customer locations across the United States , with the first two stores just newly opened in Chicago and New York City , featuring A Pea in the Pod, along with some of ou
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The U.S. Postal Service requested that the Occupational Safety and Health Administration grant it a temporary waiver from complying with the COVID-19 vaccine and testing mandate scheduled to go into effect on Jan. 10. The USPS is concerned that being forced to comply with the mandate at this time will “likely to result in the loss of many employees — either by employees leaving or being disciplined.”.
Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. The affected shops are located across 19 states, including seven in New York, five in California and four in Washington. The retailer reported a loss of $276.4 million in Q3 2021, with year-over-year comparable sales down 7% to $1.9 billion.
The story began back in 2005 in South Korea and today Goobne has more than 1000 outlets in its home country, with expansion into Hong Kong, China, Macau, Japan, Indonesia, Malaysia and Vietnam. It’s another Korean chicken brand but with a difference – the meat is not fried but roasted without oil in a blazing hot oven. Goobne Chicken is part of the international Chatime Group .
Tiffany&Co has opened a new store in Barcelona on the prestigious Passeo de Gracia. It is actually a relocation on the same high-street, the new space being larger and reflecting the most recent retail design concept of the brand. The jeweller has started unveiling locations that reflect its new store design concept, intended to feel warm and inviting to the fine jewellery shopper.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
“We’re still managing water on the Boise River like it’s 1920. If we want to be good stewards of water and save all we can and do all we can, then we ought to use 21 st century technology that gives us the tools and ability to do so.” – Mike Meyers, Watermaster, Idaho’s Water District 63. Nearly half of the United States is experiencing a drought, and multiple states are recording historic levels of severe or extreme drought – New Mexico, Arizona, California, Nevada, Utah, Oregon, Washingt
The Container Store has acquired Chicago-based home storage solutions and closet organization company Closet Works for $21.5 million as it looks to expand its manufacturing capabilities and design customization offerings. The Container Store already manufactures component-based systems through its wholly owned subsidiary Elfa. With the acquisition of Closet Works, the retailer will expand its manufacturing capabilities to include wood-based spaces and enhance its premium wood-based product offer
Australian fashion label, Aje, has opened the first New Zealand store of its activewear spinoff brand, Aje Athletica, at Newmarket. Located on level two of Westfield Newmarket, Aje Athletica Newmarket store features the brand’s signature earth tones and curved forms inspired by the sculptures of Richard Serra. The space is highlighted with natural materials with organic shapes and lines – metal and rock.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
As the industry moves towards controller managed networks, where the operator describes what and not how to manage, configuring and maintaining networks from a single vendor remains very complex. Add in the need to manage devices from multiple vendors, and the complexity is multiplied. Yet network operators typically have devices from multiple vendors and must use their models to configure, integrate, test, and manage those devices.
CS Hudson recently hosted its fourth annual Live. Love. Laugh., an immersive retail experience, to benefit the children of Help USA ’s Help Suffolk Chapter, a homeless housing facility on Long Island. The event, held at Tanger Outlets in Riverhead, N.Y. in December 2021, bussed in children to grab their favorite toys and take part in live activities in a pop-up shopping experience.
After a massive spike in Covid-19 cases over the holiday season in New South Wales, Woolworths is suffering from a logistics bottleneck across the state as more and more distribution staff are unable to work due to the “high levels of Covid in the community” With much of the retail group’s NSW operations hinging on a few key DCs in the Greater Sydney Area, many deliveries of necessary stock are unable to be sent through to stores due to high levels of staff “absenteeism&#
CES has long been a showcase on what’s coming down the technology pipeline. This year, NVIDIA is showing the radical innovation happening now. During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
I love to receive great examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share with you today is a great example of personalized and proactive communication. While I provide the lessons, the example comes from one of our subscribers, Dawn Mushill, who shared a letter that BarkBox wrote to one of its customers.
“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE. New data from Retail TouchPoints indicates that 73% of retail organizations believe the main reason to implement corporate social responsibility (CSR) initiatives is that it’s the right thing to do. A focus on company reputation (50%) and customer preferences (50%) were also among the drivers motiving companies to pursue CSR.
In a sudden shift of direction, Woolworths Group has dropped its $872 million proposal to pick up Australian Pharmaceutical Industries , leaving the business likely to be acquired by Wesfarmers. In a statement to the market, Woolworths said it was unable to validate the financial returns it would require from the acquisition after completing its due diligence process, and that it was therefore revoking its non-binding offer. “We are grateful to the board and leadership team of API for thei
Coffee is no longer just a drink – it is a way of life. Whether you are running a high-traffic café, opening a new restaurant, or simply want to add espresso to your current hotel menu, you need a commercial espresso machine that will keep up with your orders and reliably whip up the best quality coffee as fast as possible. As coffee grew in popularity, so did the types of commercial coffee machines.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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