Sat.May 15, 2021 - Fri.May 21, 2021

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How retail outlets can keep costs down

Retail Focus

In a time of economic downturn, most businesses will be looking for ideas on how to cut costs and maximise their profits wherever possible. In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Here are the top ways in which retail outlets can keep costs down.

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Where is Macy's going?

Retail Dive

The department store is on the move, away from the mall, into new merchandise categories — and toward some fierce competition.

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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Foot Locker Plans Phase-Out of 250+-Store Footaction Banner

Retail TouchPoints

Foot Locker, Inc. will transition approximately one-third of its most successful Footaction stores to other banners over the rest of 2021 and shutter the remaining locations as their leases expire during the coming two-year period. The retailer, which purchased Footaction in 2004, currently operates a total of 256 Footaction stores in 36 U.S. states, Puerto Rico and Canada.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Anya Hindmarch launches new shopping village

Retail Focus

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

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Art meets retail to battle COVID-19 restrictions

Tokinomo

One of the most important skills is the power to adapt in difficult situations. While some simply adapt, others find innovative ways to tackle the problem. During this pandemic, all industries were affected in a way or another and retail was no exception. However, unlike museums and art galleries, essential stores were able to keep their doors open.

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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Microsoft ’s China arm is partnering with Chinese electronic shelf label (ESL) provider Hanshow to empower its global expansion in the retail industry. Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

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How to Start a Successful Retail Business

Retail Focus

There’s no denying that establishing a retail business is a colossal endeavour, especially for inexperienced entrepreneurs. As simple as the venture’s business model might appear to be, there’s a lot that goes into it than some expect. For this reason, you need to carefully plan and prepare for the undertaking instead of just jumping in headfirst. In this piece, we’ll talk about some practices and tips that should give your enterprise a much better shot at success than it would have had otherwis

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Global luxury sales expected to pick up this year

Retail Wire

Sales of luxury items are expected to make a comeback this year and could even reach pre-pandemic levels according to Bain. The consultancy thinks that there’s a 30 percent chance sales will fully rebound this year, with a more likely scenario that it will take until 2022, possible even 2023, to get back to 2019 sales levels.

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Google to open first physical store in New York

Inside Retail

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online

Retail TouchPoints

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. The trend was never surprising. Making a purchase on the internet is fast, convenient, and all-encompassing. Your mousepad becomes a shopping cart to whatever you want, whenever you want it and wherever you need it.

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Google to open its first permanent physical store

Retail Focus

Google will open its first-ever permanent brick-and-mortar store this summer, in the Chelsea section of Manhattan. It will be located in the 1.2 million sq.-ft. building that is home to Google’s New York City offices, which employ some 11,000-plus associates. “Google has been in New York for the last 20 years, and we view the store as a natural extension of our longtime commitment to the city,” Jason Rosenthal, VP, direct channels and membership, said in a blog post.

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A Further Step to Getting GeForce Cards into the Hands of Gamers

Nvidia

GeForce products are made for gamers — and packed with innovations. Our RTX 30 Series is built on our second-generation RTX architecture, with dedicated RT Cores and Tensor Cores, delivering amazing visuals and performance to gamers and creators. Because NVIDIA GPUs are programmable, users regularly discover new applications for them, from weather simulation and gene sequencing to deep learning and robotics.

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Hermes reimagines Brisbane boutique

Inside Retail

French luxury house Hermes has unveiled its newly revamped store in the heart of Brisbane, which was first opened in 2010. The store was designed by the Parisian architecture agency RDAI, which is also behind the designs of other famous Hermes’ stores, including Hermes Sydney Trust Building and Hermes Omotesando in Tokyo. One of the stand-out points is the apparent absence of the brand’s quintessential orange brand colour which tended to dominate the design of its older stores.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Cannabis: The New Luxury Boutique

Retail TouchPoints

The days of poorly lit dispensaries with dusty shelves stocked with rolling papers, tie-dyed T-shirts and patchouli incense are over. The new 21st-century cannabis boutiques are taking a page from lifestyle aspirational brands, such as RH and Tiffany & Co. , with Instagram-worthy interiors that are driving up neighborhood property values and attracting luxury consumers.

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What's old is new: Brands craving connection with consumers turn to livestreaming

Retail Dive

Video e-commerce is going live in the U.S., and retailers are pinning their hopes on its success.

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The Rise of Resilience – Security in 2021 and Beyond

Cisco Retail

Resilience has been in high demand over the last year. Whether it was individuals trying to remain healthy, families working to stay strong in the face of massive change, or companies fighting to survive in a completely different business environment, everyone was challenged. Amidst this chaos, cybersecurity was of course tested as well, as droves of employees began working from home and attackers swooped in to take advantage of that migration.

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Retail sales recover in April, but recovery remains uneven

Inside Retail

After retail sales slipped in March due to a continued return toward ‘normal’ trading, monthly turnover recovered slightly in April 2021, rising 1.1 per cent after the 0.5 per cent drop last month. According to the latest preliminary figures from the Australian Bureau of Statistics, April’s year-on-year turnover rose 25.1 per cent – a large jump due to the massive impact the initial Covid-19 lockdown measures had on the industry this time last year.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Retail Rebounds in Q1 2021, but Even a Fading Pandemic Leaves New Challenges in its Wake

Retail TouchPoints

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. However, the pandemic has yet to end on a global scale, and every retailer will face a shifting set of challenges and opportunities through the spring and potentially into the summer. In short, circumstances may be improving, but retailers still have plenty of challenges ahead.

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Retailing family revamps Coventry c-store

Talking Retail

Brothers Ricky and Amrit Dougall have revamped their Coventry city centre store in response to changes in customer demand. The Nisa partners have introduced a raft of new services to their Millennium View store to appeal to the transitional demographic that make up a large proportion of the store’s customers, which and have seen immediate. This story continues at Retailing family revamps Coventry c-store.

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Foot Locker to convert, wind down most Footaction stores

Retail Dive

A third of the stores will be converted to other company banners, while "the majority" of the remaining fleet will be shut down as leases expire.

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Victorian treasurer asks big business to pay its share

Inside Retail

Parts of the business community are up in arms after the announcement of a payroll-based ‘mental health levy’ to be imposed in Victoria, according to State Treasurer Tim Pallas. The levy, which Pallas claims will impact less than five per cent of employers across Australia and only the sections of their workforce working in Victoria, will take the form of a 0.5 per cent surcharge on payroll tax for businesses with wage bills exceeding $10 million, and adds on another 0.5 per cent for those above

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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IKEA Engages Home Renovators with New Quiz Experience on Pinterest

Retail TouchPoints

IKEA U.S. is putting its own spin on “vacations” and “staycations” with the launch of “IKEA Renocations” on Pinterest. Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S. has launched a custom quiz experience through Pinterest.

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Poundland unveils Local format

Talking Retail

Poundland is to pilot its new Local format in the next 48 hours. The Poundland Local stores are located in Kendray in South Yorkshire and Hornsea in East Yorkshire. The sites are former Fultons Foods stores that became part of Poundland in 2020. The 2,500sq ft Poundland Local at Kendray will open on 21 May. This story continues at Poundland unveils Local format.

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Introducing Device Insights for Cisco SecureX

Cisco Retail

Cisco SecureX: Year 2. It’s hard to believe it’s been nearly a year since we announced the Cisco SecureX platform?at RSA 2020! We set out with the goal to streamline our customers’ operations with increased visibility across their security portfolio, provide out-of-the-box integrations, powerful security analytics, and automated workflows to speed threat detection and response.

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“One dollar can save a life”: Retailers offer help to Covid-ravaged India

Inside Retail

Over the last few weeks, tech giants, fashion brands, celebrities and foreign governments have sent much-needed money and medical supplies to India, where Covid deaths have increased six-fold over the past month. On Wednesday, the Indian government reported the highest number of deaths — 4,529 — in a single day of any country at any time during the pandemic.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers

Retail TouchPoints

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place. Developed in partnership with Estonian technology company Cleveron , the pilot will run through mid-August. Customers will be able to replace telecom devices such digital TV tuners, SIM cards and telephones, purchase new ones and pick up ordered goods at th

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Google boosts e-commerce push with new tech, Shopify partnership

Retail Dive

New mobile-first rollouts announced at this year's I/O conference seek to attract marketers as consumers continue to flock to e-commerce.

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Amacor Capital snaps up Yorkshire store

Talking Retail

Amacor Capital has bought the Nisa Local in Hebden Bridge in the Upper Calder Valley, West Yorkshire, making it the 13th store in its growing portfolio. The store will continue to trade under a Nisa Local fascia with customers unaffected by the handover. Alex Wilson, head of acquisitions at Amacor, said: “We’ll be operating with. This story continues at Amacor Capital snaps up Yorkshire store.

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Retail appointments for the week

Inside Retail

Kathmandu taps RipCurl boss to take the helm. Outdoor clothing retailer Kathmandu has appointed the head of RipCurl Michael Daly as its new group chief executive. The announcement came seven months after Kathmandu’s long-time group CEO Xavier Simonet resigned. Daly, who has been with RipCurl for almost 20 years and ran it for the last eight years, started his new role this week.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!