Retail Dive

MAY 19, 2021

The department store is on the move, away from the mall, into new merchandise categories — and toward some fierce competition.

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Inside Retail

MAY 19, 2021

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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Retail TouchPoints

MAY 21, 2021

Microsoft ’s China arm is partnering with Chinese electronic shelf label (ESL) provider Hanshow to empower its global expansion in the retail industry. Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

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Retail Focus

MAY 21, 2021

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

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Customer Experience

Tokinomo

MAY 20, 2021

One of the most important skills is the power to adapt in difficult situations. While some simply adapt, others find innovative ways to tackle the problem. During this pandemic, all industries were affected in a way or another and retail was no exception. However, unlike museums and art galleries, essential stores were able to keep their doors open.

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Inside Retail

MAY 20, 2021

Employees across the Woolworths Group in Australia and New Zealand will be entitled to up to two weeks paid gender affirmation leave as part of policy changes introduced this week. The policy, which also includes two weeks unpaid leave, is designed to support transgender and gender diverse team members in affirming their gender, allowing time off to attend medical appointments, surgical procedures and undertake counselling, legal and administrative tasks, for example.

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Retail Focus

MAY 19, 2021

There’s no denying that establishing a retail business is a colossal endeavour, especially for inexperienced entrepreneurs. As simple as the venture’s business model might appear to be, there’s a lot that goes into it than some expect. For this reason, you need to carefully plan and prepare for the undertaking instead of just jumping in headfirst. In this piece, we’ll talk about some practices and tips that should give your enterprise a much better shot at success than it would have had otherwis

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Nvidia

MAY 18, 2021

GeForce products are made for gamers — and packed with innovations. Our RTX 30 Series is built on our second-generation RTX architecture, with dedicated RT Cores and Tensor Cores, delivering amazing visuals and performance to gamers and creators. Because NVIDIA GPUs are programmable, users regularly discover new applications for them, from weather simulation and gene sequencing to deep learning and robotics.

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Inside Retail

MAY 20, 2021

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

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Retail TouchPoints

MAY 21, 2021

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. However, the pandemic has yet to end on a global scale, and every retailer will face a shifting set of challenges and opportunities through the spring and potentially into the summer. In short, circumstances may be improving, but retailers still have plenty of challenges ahead.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Focus

MAY 21, 2021

Google will open its first-ever permanent brick-and-mortar store this summer, in the Chelsea section of Manhattan. It will be located in the 1.2 million sq.-ft. building that is home to Google’s New York City offices, which employ some 11,000-plus associates. “Google has been in New York for the last 20 years, and we view the store as a natural extension of our longtime commitment to the city,” Jason Rosenthal, VP, direct channels and membership, said in a blog post.

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Talking Retail

MAY 18, 2021

Brothers Ricky and Amrit Dougall have revamped their Coventry city centre store in response to changes in customer demand. The Nisa partners have introduced a raft of new services to their Millennium View store to appeal to the transitional demographic that make up a large proportion of the store’s customers, which and have seen immediate. This story continues at Retailing family revamps Coventry c-store.

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Inside Retail

MAY 20, 2021

After retail sales slipped in March due to a continued return toward ‘normal’ trading, monthly turnover recovered slightly in April 2021, rising 1.1 per cent after the 0.5 per cent drop last month. According to the latest preliminary figures from the Australian Bureau of Statistics, April’s year-on-year turnover rose 25.1 per cent – a large jump due to the massive impact the initial Covid-19 lockdown measures had on the industry this time last year.

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Returns 246

Retail TouchPoints

MAY 20, 2021

IKEA U.S. is putting its own spin on “vacations” and “staycations” with the launch of “IKEA Renocations” on Pinterest. Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S. has launched a custom quiz experience through Pinterest.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Wiser

MAY 20, 2021

Every eCommerce seller, like any business whose aim is to sell, has its prices as a powerful resource to attract customers and increase revenue. If you have an online store, or are starting a new project, think very carefully about which pricing strategy you are going to follow to make your products even more attractive. The first step? Be clear about your costs and look for a balance between quality and price.

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Talking Retail

MAY 20, 2021

Poundland is to pilot its new Local format in the next 48 hours. The Poundland Local stores are located in Kendray in South Yorkshire and Hornsea in East Yorkshire. The sites are former Fultons Foods stores that became part of Poundland in 2020. The 2,500sq ft Poundland Local at Kendray will open on 21 May. This story continues at Poundland unveils Local format.

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Inside Retail

MAY 20, 2021

Parts of the business community are up in arms after the announcement of a payroll-based ‘mental health levy’ to be imposed in Victoria, according to State Treasurer Tim Pallas. The levy, which Pallas claims will impact less than five per cent of employers across Australia and only the sections of their workforce working in Victoria, will take the form of a 0.5 per cent surcharge on payroll tax for businesses with wage bills exceeding $10 million, and adds on another 0.5 per cent for those above

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Retail TouchPoints

MAY 18, 2021

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place. Developed in partnership with Estonian technology company Cleveron , the pilot will run through mid-August. Customers will be able to replace telecom devices such digital TV tuners, SIM cards and telephones, purchase new ones and pick up ordered goods at th

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Cisco Retail

MAY 21, 2021

In the latest episode of the Security Stories podcast , we welcome three leaders from Cisco Talos for a discussion on mental health, stress and burnout. Check it out on your podcast platform of choice, available via the Security Stories webpage. . Joining myself, Ben Nahoney and Sana Yousef, are Matt Watchinski, Vice President of Talos, Matt Olney, Talos’ Head of Threat Intelligence and Interdiction, and Mitch Neff, who leads Talos’ communication strategy and hosts the Beers with Talos p

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Talking Retail

MAY 20, 2021

Amacor Capital has bought the Nisa Local in Hebden Bridge in the Upper Calder Valley, West Yorkshire, making it the 13th store in its growing portfolio. The store will continue to trade under a Nisa Local fascia with customers unaffected by the handover. Alex Wilson, head of acquisitions at Amacor, said: “We’ll be operating with. This story continues at Amacor Capital snaps up Yorkshire store.

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Inside Retail

MAY 20, 2021

French luxury house Hermes has unveiled its newly revamped store in the heart of Brisbane, which was first opened in 2010. The store was designed by the Parisian architecture agency RDAI, which is also behind the designs of other famous Hermes’ stores, including Hermes Sydney Trust Building and Hermes Omotesando in Tokyo. One of the stand-out points is the apparent absence of the brand’s quintessential orange brand colour which tended to dominate the design of its older stores.

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Retail TouchPoints

MAY 19, 2021

Commerce experience management platform Salsify has acquired the supplier experience management platform Alkemics , creating a combined platform that will help enhance brands’ and retailers’ ability to create winning product experiences for the digital shelf. “Alkemics has very elegantly solved a major problem for retailers, cleanly complementing Salsify’s focus on solving the problems that brand manufacturers face,” said Jason Purcell, Co-founder and CEO of Salsify in a statement.

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Customer Experience

Small Biz Trends

MAY 18, 2021

As the resale market continues to grow, it is proving to be an excellent way to make money. Small businesses can use websites such as StockX for buying and selling, and start to capture some of the resale market. StockX is an excellent place to sell sneakers, clothing, handbags, watches, and other collectibles. This guide will take you through the process of selling on StockX, including how to set up an account and the benefits and drawbacks of selling on StockX.

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Talking Retail

MAY 18, 2021

KP Snacks has launched a Veg Vibes range for its “better for you” Popchips brand. The Veg Vibes range is available in Sriracha and Sea Salt & Balsamic Vinegar flavours in 85g sharing and 23g single formats, made from chickpea, rice, and sweet potato. Alongside the new pack design, KP Snacks also reduced Popchips’ brand. This story continues at KP Snacks expands Popchips range with vegetable crisps.

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ATS 132

Inside Retail

MAY 20, 2021

Over the last few weeks, tech giants, fashion brands, celebrities and foreign governments have sent much-needed money and medical supplies to India, where Covid deaths have increased six-fold over the past month. On Wednesday, the Indian government reported the highest number of deaths — 4,529 — in a single day of any country at any time during the pandemic.

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Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. But the pandemic took these trends to a whole new level. The average U.S. consumer now pays for four different video streaming subscriptions. The average was three before COVID-19 hit, according to Deloitte ; Food and beverage subscription boxes have been in high demand , as much of the population is keeping grocery store trips to a minimum.

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365 Retail

MAY 21, 2021

Retailers enjoyed a surge in spending as shoppers flocked to high streets following the easing of restrictions that saw non-essential stores reopening after the most recent lockdown. Sales in April jumped 9.2% compared with March, with clothes stores proving particularly popular, jumping 25.3%, according to the Office for National Statistics (ONS). Shoppers focused on clothes for enjoying new freedoms, including outerwear and knitwear, compared with period shopping habits of wearing comfortable

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Talking Retail

MAY 18, 2021

Pricewatch, a 12-site forecourt network based in Sussex, has awarded a contract to Henderson Technology for its EDGEPoS platform. The contract will see the Henderson Technology EDGEPoS Head Office installed at Clayhill Service Station, Lewes, to allow full control of all 12 sites from this one central location. EDGEPoS covers the three main areas of.

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Inside Retail

MAY 20, 2021

Kathmandu taps RipCurl boss to take the helm. Outdoor clothing retailer Kathmandu has appointed the head of RipCurl Michael Daly as its new group chief executive. The announcement came seven months after Kathmandu’s long-time group CEO Xavier Simonet resigned. Daly, who has been with RipCurl for almost 20 years and ran it for the last eight years, started his new role this week.

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Retail TouchPoints

MAY 20, 2021

Authentic Brands Group (ABG) , a brand development company featuring popular names such as Juicy Couture , Lucky Brand, Brooks Brothers and Nautica , and retail platform SPARC Group have signed an exclusive deal with Klarna to offer ecommerce customers a buy now, pay later (BNPL) option across its portfolio of retail brands. Klarna’s “Pay in 4” option of four interest-free payments is already available online at Aéropostale , Nine West , Nautica and Brooks Brothers, with plans to roll out across

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance