Sat.May 15, 2021 - Fri.May 21, 2021

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How retail outlets can keep costs down

Retail Focus

In a time of economic downturn, most businesses will be looking for ideas on how to cut costs and maximise their profits wherever possible. In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Here are the top ways in which retail outlets can keep costs down.

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Where is Macy's going?

Retail Dive

The department store is on the move, away from the mall, into new merchandise categories — and toward some fierce competition.

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online

Retail TouchPoints

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. The trend was never surprising. Making a purchase on the internet is fast, convenient, and all-encompassing. Your mousepad becomes a shopping cart to whatever you want, whenever you want it and wherever you need it.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Anya Hindmarch launches new shopping village

Retail Focus

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

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Art meets retail to battle COVID-19 restrictions

Tokinomo

One of the most important skills is the power to adapt in difficult situations. While some simply adapt, others find innovative ways to tackle the problem. During this pandemic, all industries were affected in a way or another and retail was no exception. However, unlike museums and art galleries, essential stores were able to keep their doors open.

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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Microsoft ’s China arm is partnering with Chinese electronic shelf label (ESL) provider Hanshow to empower its global expansion in the retail industry. Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

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How to Start a Successful Retail Business

Retail Focus

There’s no denying that establishing a retail business is a colossal endeavour, especially for inexperienced entrepreneurs. As simple as the venture’s business model might appear to be, there’s a lot that goes into it than some expect. For this reason, you need to carefully plan and prepare for the undertaking instead of just jumping in headfirst. In this piece, we’ll talk about some practices and tips that should give your enterprise a much better shot at success than it would have had otherwis

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Global luxury sales expected to pick up this year

Retail Wire

Sales of luxury items are expected to make a comeback this year and could even reach pre-pandemic levels according to Bain. The consultancy thinks that there’s a 30 percent chance sales will fully rebound this year, with a more likely scenario that it will take until 2022, possible even 2023, to get back to 2019 sales levels.

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Google to open first physical store in New York

Inside Retail

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers

Retail TouchPoints

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place. Developed in partnership with Estonian technology company Cleveron , the pilot will run through mid-August. Customers will be able to replace telecom devices such digital TV tuners, SIM cards and telephones, purchase new ones and pick up ordered goods at th

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Google to open its first permanent physical store

Retail Focus

Google will open its first-ever permanent brick-and-mortar store this summer, in the Chelsea section of Manhattan. It will be located in the 1.2 million sq.-ft. building that is home to Google’s New York City offices, which employ some 11,000-plus associates. “Google has been in New York for the last 20 years, and we view the store as a natural extension of our longtime commitment to the city,” Jason Rosenthal, VP, direct channels and membership, said in a blog post.

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A Further Step to Getting GeForce Cards into the Hands of Gamers

Nvidia

GeForce products are made for gamers — and packed with innovations. Our RTX 30 Series is built on our second-generation RTX architecture, with dedicated RT Cores and Tensor Cores, delivering amazing visuals and performance to gamers and creators. Because NVIDIA GPUs are programmable, users regularly discover new applications for them, from weather simulation and gene sequencing to deep learning and robotics.

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Hermes reimagines Brisbane boutique

Inside Retail

French luxury house Hermes has unveiled its newly revamped store in the heart of Brisbane, which was first opened in 2010. The store was designed by the Parisian architecture agency RDAI, which is also behind the designs of other famous Hermes’ stores, including Hermes Sydney Trust Building and Hermes Omotesando in Tokyo. One of the stand-out points is the apparent absence of the brand’s quintessential orange brand colour which tended to dominate the design of its older stores.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Americans are Embracing Subscription Services and Digital Goods in a Big Way

Retail TouchPoints

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. But the pandemic took these trends to a whole new level. The average U.S. consumer now pays for four different video streaming subscriptions. The average was three before COVID-19 hit, according to Deloitte ; Food and beverage subscription boxes have been in high demand , as much of the population is keeping grocery store trips to a minimum.

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Retailing family revamps Coventry c-store

Talking Retail

Brothers Ricky and Amrit Dougall have revamped their Coventry city centre store in response to changes in customer demand. The Nisa partners have introduced a raft of new services to their Millennium View store to appeal to the transitional demographic that make up a large proportion of the store’s customers, which and have seen immediate. This story continues at Retailing family revamps Coventry c-store.

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Foot Locker to convert, wind down most Footaction stores

Retail Dive

A third of the stores will be converted to other company banners, while "the majority" of the remaining fleet will be shut down as leases expire.

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Retail sales recover in April, but recovery remains uneven

Inside Retail

After retail sales slipped in March due to a continued return toward ‘normal’ trading, monthly turnover recovered slightly in April 2021, rising 1.1 per cent after the 0.5 per cent drop last month. According to the latest preliminary figures from the Australian Bureau of Statistics, April’s year-on-year turnover rose 25.1 per cent – a large jump due to the massive impact the initial Covid-19 lockdown measures had on the industry this time last year.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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IKEA Engages Home Renovators with New Quiz Experience on Pinterest

Retail TouchPoints

IKEA U.S. is putting its own spin on “vacations” and “staycations” with the launch of “IKEA Renocations” on Pinterest. Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S. has launched a custom quiz experience through Pinterest.

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Poundland unveils Local format

Talking Retail

Poundland is to pilot its new Local format in the next 48 hours. The Poundland Local stores are located in Kendray in South Yorkshire and Hornsea in East Yorkshire. The sites are former Fultons Foods stores that became part of Poundland in 2020. The 2,500sq ft Poundland Local at Kendray will open on 21 May. This story continues at Poundland unveils Local format.

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Google boosts e-commerce push with new tech, Shopify partnership

Retail Dive

New mobile-first rollouts announced at this year's I/O conference seek to attract marketers as consumers continue to flock to e-commerce.

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Victorian treasurer asks big business to pay its share

Inside Retail

Parts of the business community are up in arms after the announcement of a payroll-based ‘mental health levy’ to be imposed in Victoria, according to State Treasurer Tim Pallas. The levy, which Pallas claims will impact less than five per cent of employers across Australia and only the sections of their workforce working in Victoria, will take the form of a 0.5 per cent surcharge on payroll tax for businesses with wage bills exceeding $10 million, and adds on another 0.5 per cent for those above

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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EDITED Home Helps Retailers Enhance Homeware Assortments and Pricing

Retail TouchPoints

Retail market intelligence platform EDITED has launched EDITED Home, a suite designed to provide homeware retailers with competitive data that can help them set the right assortment, pricing and promotions in the ecommerce marketplace. The software uses global data from more than 40 markets to deliver actionable insights. EDITED Home aims to eliminate the guesswork in assortment planning and pricing to maximize profits and minimize the number of unsold goods.

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Amacor Capital snaps up Yorkshire store

Talking Retail

Amacor Capital has bought the Nisa Local in Hebden Bridge in the Upper Calder Valley, West Yorkshire, making it the 13th store in its growing portfolio. The store will continue to trade under a Nisa Local fascia with customers unaffected by the handover. Alex Wilson, head of acquisitions at Amacor, said: “We’ll be operating with. This story continues at Amacor Capital snaps up Yorkshire store.

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How to Sell on StockX

Small Biz Trends

As the resale market continues to grow, it is proving to be an excellent way to make money. Small businesses can use websites such as StockX for buying and selling, and start to capture some of the resale market. StockX is an excellent place to sell sneakers, clothing, handbags, watches, and other collectibles. This guide will take you through the process of selling on StockX, including how to set up an account and the benefits and drawbacks of selling on StockX.

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“One dollar can save a life”: Retailers offer help to Covid-ravaged India

Inside Retail

Over the last few weeks, tech giants, fashion brands, celebrities and foreign governments have sent much-needed money and medical supplies to India, where Covid deaths have increased six-fold over the past month. On Wednesday, the Indian government reported the highest number of deaths — 4,529 — in a single day of any country at any time during the pandemic.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Experience Insiders: Wellbeing as a New Design Dimension for Retail

Retail TouchPoints

During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to develop wellness-led sensory initiatives across a wide range of industries. Join us as we delve into how wellbeing is driving a new design dimension for retail, the emergence of “transformative” spaces, and scientific advancements in sensory desi

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KP Snacks expands Popchips range with vegetable crisps

Talking Retail

KP Snacks has launched a Veg Vibes range for its “better for you” Popchips brand. The Veg Vibes range is available in Sriracha and Sea Salt & Balsamic Vinegar flavours in 85g sharing and 23g single formats, made from chickpea, rice, and sweet potato. Alongside the new pack design, KP Snacks also reduced Popchips’ brand. This story continues at KP Snacks expands Popchips range with vegetable crisps.

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The Importance Of Betting Shops In The UK

Retail Focus

Betting shops can be found all over the UK and are an essential part of Britain’s high streets. While many people have negative connotations with betting shops, they’re actually incredibly important to the United Kingdom and its people, find out why by reading on. Betting Shops & High Streets. A majority of all betting shops in the UK are found on high streets.

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Retail appointments for the week

Inside Retail

Kathmandu taps RipCurl boss to take the helm. Outdoor clothing retailer Kathmandu has appointed the head of RipCurl Michael Daly as its new group chief executive. The announcement came seven months after Kathmandu’s long-time group CEO Xavier Simonet resigned. Daly, who has been with RipCurl for almost 20 years and ran it for the last eight years, started his new role this week.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.