Sat.Oct 21, 2023 - Fri.Oct 27, 2023

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Top 8 shopper marketing and retail events in 2024

Tokinomo

2024 is just a few weeks away. Since it’s almost time for next year's budgeting, we’ve prepared a list of top retail and shopper marketing events and conferences to attend in 2024.

Marketing 264
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Examining ChatGPT benefits, risks when it comes to customer service

Retail Customer Experience

The ability to personalize customer responses, to allow more productivity elsewhere in the workforce and to respond 24/7 are all benefits of using ChatGPT in the customer service sector.

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Why holiday spending is going to the dogs

Retail Dive

As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.

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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The retail landscape has witnessed a remarkable evolution, driven by a complex interplay of environmental and social factors. Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: fo

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Inside J.C. Penney’s holiday marketing strategy

Retail Dive

On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.

Marketing 122
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Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.

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UK government unveils plan to tackle shoplifting

Retail Gazette

The government has launched a new Retail Crime Action Plan to combat shoplifting today. The plan, published by the National Police Chiefs Council, sets out how police should respond to and investigate thefts against convenience stores and other retail businesses. The guidelines for police officers focuses on areas including prioritising attendance at the scene of violent crimes, how retailers should report crimes, and identifying “hot spot” locations where additional patrols would be

Planning 120
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Retail Technology Roundup for October 2023: News From Kroger Precision Marketing, Bamboo Rose, SymphonyAI, and More

RIS News

RIS News curates a roundup of October retail technology news ranging from acquisitions and surveys to environment goals and technology launches. Get the latest updates here.

Marketing 100
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The state of clean beauty

Retail Dive

Favored by younger generations, the category faces new federal regulation calling for brand and manufacturing transparency.

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Tyson Foods Invests in Eating Bugs and Insect Protein

Retail Wire

Eating bugs might be in your future sooner than you think thanks to Tyson Foods.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Ashley Partners with Pentatonix for Holiday ‘Listening Room’ Pop-Up in LA

Retail TouchPoints

Ashley is tapping an unlikely partner to inspire holiday cheer: three-time Grammy-award-winning a cappella group Pentatonix. The furniture and mattress retailer will host a holiday-themed pop-up experience at The Grove Storefront in LA Nov. 2-3. Designed as a series of listening rooms, the pop-up will give visitors the chance to listen to Pentatonix’s new holiday greatest hits album, The Greatest Christmas Hits , in the comfort of Ashley furniture. “Ashley seeks to connect customers to

Shopping 306
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Kogan returns to quarterly growth despite YOY sales decline

Inside Retail

Kogan has logged a 6.5 per cent year-on-year decrease in gross sales for Q1 of FY24, but recorded quarter-on-quarter growth for the first time since the first quarter of FY22. Kogan is a portfolio of retail and services businesses that includes Kogan Retail, Kogan Marketplace, Kogan Mobile, Kogan Internet, Kogan Insurance, Kogan Money, Kogan Cars, Kogan Energy, Dick Smith, Matt Blatt, Mighty Ape in New Zealand, and Brosa.

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Livestream shopping, Retail media, and Tech-budget priorities - Weekly Snacks #77

Tokinomo

Campaign scoop Is it a commercial? Leslie David Baker and Phyllis Smith, former co-stars from The Office, share a casual moment while enjoying a bowl of Honey Nut Cheerios. During their snack, they are visited by BuzzBee, the mascot for Cheerios. BuzzBee is concerned that he might have missed his opportunity to promote the cereal's health benefits in a commercial.

Shopping 264
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Korn adidas Shoes Partnership Celebrates Past, Present, and Future

Retail Wire

KoRn adidas shoes have fans rocking out.

Fashion 264
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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BuyBuy Baby to Reopen in Time for the Holidays

Retail TouchPoints

BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.

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Teen clothing brand Pavement makes a comeback – at Big W

Inside Retail

Teen fashion brand Pavement has exclusively relaunched at Big W stores across Australia as it seeks to provide budget-friendly clothing options to the youth market. “We are thrilled to reintroduce Pavement to the Australian market, especially during these challenging times. Our brand’s ethos revolves around providing our young people with clothing that empowers them to showcase their personalities,” said Brooke Norton, divisional general manager at Designworks, the new owner of

ATS 289
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Ready, Steady, Build! The LEGO Group officially opens new LEGO Store

Retail Focus

Today, after much excitement, the LEGO Group opened the doors to its brand-new LEGO® Store in Blanchardstown Shopping Centre, Dublin. The new store is the brand’s latest location in Ireland, following the successful opening of the first ever Irish LEGO Store on Grafton Street in August 2022. Located in the well-known Dublin shopping centre, the LEGO Store Blanchardstown is already delighting fans of all ages, with an exciting collection of sets and experiences.

Shopping 147
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Tim Wentworth is the New CEO of Walgreens

Retail Wire

Walgreens Boots Alliance has confirmed the appointment of Tim Wentworth, former CEO of Express Scripts, as its new CEO. Wentworth’s distinguished.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Influencers Take Center Stage in True Religion’s First Holiday Campaign

Retail TouchPoints

Global lifestyle brand True Religion has launched its first holiday campaign as part of its ongoing growth efforts in the U.S. Called “Style is a Gift,” the campaign features rapper and recording artist Quavo alongside influencer, TV personality and entrepreneur India Love. The goal is to position True Religion as the ultimate gifting destination for apparel and accessories, especially among Gen Zers who are increasingly gravitating toward Y2K-nostalgia style.

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Blockchain applications in retail

Inside Retail

Retail’s blocks used to be entirely brick and mortar. E-commerce then shifted some blocks online. Now, blockchain is building on the foundations of both by influencing everything from payments and loyalty programs to retail locations and supply chains. Building payments with blockchain The idea that a major retailer could provide its own stablecoin, or fiat-backed cryptocurrency, is tantalising.

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wagamama Restaurant Showcases TORMAX Invisible Door Drive

Retail Focus

Creating an entrance with clean lines and a minimalist vibe, the new flagship wagamama restaurant at Battersea Power Station welcomes guests with a double set of TORMAX automatic swing doors that are powered by the iMotion 1302.KI operator. Concealed in the door lintel, the 1302.KI generates its force exactly over the door axis for maximum efficiency.

Location 147
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Top 10 Adult Halloween Costumes of 2023 According to Retailers & Google

Retail Wire

Be treated by the top 10 adult halloween costumes of 2023.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024

Retail TouchPoints

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.

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L’Occitane launches its Sol de Janeiro brand at Sydney Airport

Inside Retail

L’Occitane beauty brand Sol de Janeiro is expanding in Asia Pacific travel retail channels through a partnership with Heinemann Australia, starting with an installation at Sydney Airport’s international departures area. Sol de Janeiro, meaning “Sun of January” in Portuguese, was founded by Heela Yang, inspired by her time in Brazil.

ATS 279
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Sephora to open in Westfield Stratford

Retail Focus

SEPHORA is opening its second UK store in Westfield Stratford on November 15th, 2023. This follows the March opening of the first UK store for the brand in Westfield White City. Sephora’s entry into the UK market has been well received by all of its UK fans who gave the White City store its biggest ever opening – with 5,000 people attending the opening day.

Planning 147
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Hershey Chocolate Contains Alarming Amount of Lead and Cadmium

Retail Wire

Does your Hershey's chocolate taste like metal?

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

Retail TouchPoints

The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Now, the landscape is shifting again, and it’s a mix of good and bad news for retailers and CPGs. New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided

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US furniture chain Blu Dot opens its doors in Melbourne

Inside Retail

US modern home furniture chain Blu Dot has opened a showroom in Collingwood, Melbourne. The launch marks the brand’s second brick-and-mortar store in the country and 17th worldwide since its establishment in 2008. Preston Lane designed the building’s architecture while Hecker Guthrie was in charge of its interiors, combining modern and heritage architectural elements.

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Over the finish line: Red Run opens at Liverpool ONE

Retail Focus

Grosvenor has announced that women’s active streetwear brand, Red Run, has opened the doors to its new flagship store at Liverpool ONE. The opening is an important milestone in the growth of the popular fashion-forward brand and represents Liverpool ONE’s dedication to supporting the development of local, independent businesses. The new 1,400 sq ft store on Liverpool ONE’s Manesty’s Lane showcases Red Run’s cleverly curated, high-quality active streetwear collections and to celebrate the openi

ATS 147
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Bumpy Cake Nears the End of its Production

Retail Wire

Bumpy Cake approaches its final bake.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt