Sat.Feb 12, 2022 - Fri.Feb 18, 2022

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How AI will increase your search ROI

Inside Retail

Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting. Friends, retailers, countrymen… lend me your ears… if there’s one myth to dispel, it’s that search is “just another website feature” or “sunk cost.

Returns 360
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Why Latin America is Poised to Become the Next Last-Mile Delivery Battleground

Retail TouchPoints

In the last 18 months, the infamously poor state of last-mile logistics in Latin America has carried a heavier price than ever. As anxious, confined populations turned to online transactions for nearly all they needed — spurring regional ecommerce market growth of 37% — the formidable terrain, notorious traffic and weak infrastructure have meant woefully long delivery times for more than just the non-essentials.

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Shopping centers-as-a-service: Reinventing retail

Tokinomo

Retail is constantly changing to meet the demands of its customers. While eCommerce is seeing a constant rise in customers, many say that physical or brick and mortar retail is dead. We beg to differ, especially since physical retail is growing and evolving as we speak.

Shopping 246
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Luxury brands not concerned consumers will balk at higher prices

Retail Wire

LVMH Louis Vuitton Moët Hennessy SE has increased prices on its handbags between six and seven percent overall with the belief that it will not negatively affect purchasing. “We have an advantage on quite a few other companies and groups, which is that we have a degree of flexibility on our prices,” said Bernard Arnault, LVMH’s chairman and CEO. “In the face of inflation, we have the ways and means to react.”.

Consumer 245
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Ebay Australia launches fulfilment service for vendors

Inside Retail

Ebay, Australia’s second-largest online marketplace, is launching a fulfilment service for vendors opening the way for 40,000 local sellers to contract out deliveries. The program has been set up in partnership with the global logistics firm, Orange Connex, launching with two Sydney fulfilment centres. Other centres are planned for state capitals. Ebay Australia’s director of shipping, Hayat Horma said the marketplace will offer vendors fast delivery options, competitive shipping rates, end-to-t

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1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?

Retail TouchPoints

Digital accessibility is becoming a big topic in retail, and it’s easy to see why: one in four American adults, or 61 million people, identify as having some kind of disability, according to Perkins Access. Globally, shoppers with disabilities spend $1.2 billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, D

Shopping 313

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Advocates say its time for U.S. companies to adopt four-day workweeks

Retail Wire

Research shows that productivity doesn’t suffer when the work week is cut from five days to four. Countries and companies are now seriously moving in this direction, adding to workers’ calls for more to follow this workweek path.

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Victoria, NSW ease Covid restrictions impacting retailers

Inside Retail

Australia’s two most populous states, NSW and Victoria, have eased Covid restrictions from today, moves retailers expect will make it easier for regular trading. In Victoria, density limits will ease in hospitality venues, and check-ins will no longer be required at supermarkets and retail stores, however rules requiring face masks to be worn indoors will remain in place.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Inflation, product shortages and economic uncertainty are on everyone’s mind, from the White House to your house. Even for an industry that has been characterized by change over the past two years, it feels like grocery — and especially digital grocery — is poised to experience upheaval in the coming 12 months. So what changes should we expect to see in 2022?

Grocer 302
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New global store concept for HOKA launches across Asia

Retail Focus

Experiential design agency Green Room has partnered with performance footwear and apparel brand HOKA on a new global store concept which has launched in China and SE Asia. The partnership has crafted an iconic, inspiring, community-fuelled retail concept – a true celebration of the HOKA brand – due to be rolled out to multiple locations and formats across the globe, from flagships, to concept stores, shop-in-shops, pop-ups, and outlets.

Outdoor 162
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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J&J to tell court why talc unit’s bankruptcy should stand

Retail Wire

Johnson & Johnson will argue in court that it should be able to pursue bankruptcy for its talc unit to resolve 38,000 claims against the company and its products.

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Birkenhead Point to host body-positive Stylists in Residence

Inside Retail

Mirvac is partnering with Mys Tyler, a fashion-tech body-positive app, to host its second Stylists in Residence event at Birkenhead Point Outlet Centre in Sydney. The harbour-front shopping centre will house a bespoke space for Mys Tyler stylists where they can work, host clients and collaborate with peers. A masterclass has been created by the stylists to empower women of all body sizes, shapes, cultures and styles to love their bodies and dress with confidence. .

Fashion 264
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Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric

Retail TouchPoints

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. “The whole idea of what portion of the buying journey is digital versus physical has shifted,” said Ricardo Belmar, Director of Partner Marketing for Retail and CPG at Microsoft in an interview with Retail TouchPoints.

Marketing 286
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What Is Edge AI and How Does It Work?

Nvidia

Recent strides in the efficacy of AI, the adoption of IoT devices and the power of edge computing have come together to unlock the power of edge AI. This has opened new opportunities for edge AI that were previously unimaginable — from helping radiologists identify pathologies in the hospital , to driving cars down the freeway , to helping us pollinate plants.

Location 144
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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NFL Teams Up with Cisco to Secure Super Bowl LVI

Cisco Retail

Much like in sports, preparedness is often the name of the game when it comes to security. That’s why, leading up to this past weekend, the NFL teamed up with Cisco to make sure its Super Bowl LVI network infrastructure was as secure and resilient as possible. Since it’s a live event, 100 percent uptime is imperative for the Super Bowl, ensuring fans don’t miss a moment of the action.

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The Iconic COO to take helm of Flybuys

Inside Retail

Anna Lee, the current COO at online fashion and lifestyle marketplace The Iconic, is leaving to head up Australian customer-loyalty program company Flybuys. . Lee will succeed current CEO, John Merakovsky, who will depart in April. Lana Hudson, Flybuys’ CFO, will hold the interim CEO role before Lee begins working on June 13. “Flybuys has an exciting growth trajectory and I’m pleased to be handing the reigns to a leader of Anna’s calibre,” Merakovsky said.

Finance 246
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Rapid Grocery Delivery Competition Heats Up With New Albertsons and 7-Eleven Partnerships

Retail TouchPoints

Retailers and delivery companies are forming new partnerships as the rapid delivery market heats up. Albertsons will work with DoorDash to offer 30-minute delivery in more than 20 cities, while Grubhub will expand the Grubhub Goods branded convenience concept nationwide in collaboration with 7-Eleven. Shoppers in cities including Los Angeles, Denver and Seattle can now choose 30-minute delivery for more than 6,000 items from Albertsons banners including Safeway , Vons , ACME Markets , Jewel-Osco

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Kroger to enter another new market without opening stores

Retail Wire

Kroger is getting ready to open an Ocado automated spoke distribution facility in Oklahoma and, similar to what it has done in Florida, will enable consumers in the state to order from the grocer without having a physical store presence.

Grocer 130
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Meeting the Network Challenges of Expo 2020 Mega Event

Cisco Retail

Co-Author: Sanjay Hooda, Distinguished Engineer, Enterprise Network Engineering. Expo 2020 is a global event that is taking place in Dubai from October 2021 through March 2022. It is the first World Expo hosted in the Middle East, Africa, and South Asia (MEASA) region with approximately 192 countries participating. The Expo site extends across 4.38 square kilometres, with hundreds of buildings including exhibition centres, hotels, parks, international participant pavilions, restaurants, and resi

Outdoor 135
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Nationwide battery recycling scheme B-cycle launched

Inside Retail

Government-backed battery recycling scheme B-cycle has launched nationwide, aimed at combating a growing waste stream. Research indicates there are as many as 150 million loose or removable used batteries stored in homes across the country, used in tools, toys, wristwatches and remote controls. The program aims to prevent 90 per cent of those from reaching landfill.

Consumer 246
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3 Brand Marketing Lessons from Super Bowl LVI’s Ads

Retail TouchPoints

People watch the Super Bowl to be entertained and to take part in one of the few remaining cultural experiences that’s shared in real time. This, of course, makes the stakes high for advertisers: not only is ad time costly (the average rates for a 30-second spot rose 5% this year to reach $4.8 million , or $160,000 per second), but there’s intense focus on their content even by people who don’t watch the game itself.

Marketing 270
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Publishers support legislation to open up app store competition

Retail Wire

A group representing U.S. publishers has written to leaders of the Senate Judiciary Committee in support of two bills intended to open up competition to smartphone app stores. “Platforms should be able to moderate their services to protect consumers, police IP theft and prevent security lapses. However, some dominant platforms have leveraged their privileged status as gatekeeper to unfairly compete in other markets,” the group wrote in a letter to Sen.

Consumer 130
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Headcount alone isn’t enough for your headaches

Cisco Retail

We’ve all heard the phrases: An ounce of prevention is worth a pound of cure; failing to plan is planning to fail. But sometimes even the best plans fall short when attackers come calling on your enterprise. Helmuth von Moltke was famously quoted as saying, “No plan of operations extends with certainty beyond the first encounter with the enemy’s main strength.”.

Planning 135
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Covid closures eat into Hallenstein Glasson sales and profit

Inside Retail

Hallenstein Glasson has warned shareholders both sales and profit will be down in the six months to February 1. In a trading update, Stuart Duncan, group CEO, said trade in a number of its stores continued to be disrupted by Covid-19, resulting in 5432 lost trading days. Online sales – which now account for 33 per cent of group turnover – made up for some of that impact.

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Chico’s Forms Partnership to Speed Development of Technological Innovation

Retail TouchPoints

Chico’s FAS has entered a strategic partnership with solution provider fabric to improve its speed-to-market for initiatives designed to accelerate growth. Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company. The retailer will use the platform to swiftly implement and improve a number of customer-facing innovations, including ship-to-store, same-day-delivery, social commerce and its Vir

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Canadian Tire tries to get ahead of any supply chain disruptions

Retail Wire

Canadian Tire has ordered its spring and summer products early and chartered its own cargo ships in an effort to stay ahead of possible supply chain disruptions. It’s a strategy that the retailer has used to avoid surge shipping charges and keep store shelves stocked during the pandemic.

Shipping 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Self-Enabled Health Monitoring of NSO Network Services

Cisco Retail

A network service is only as good as its health. Hence, it is crucial that end-to-end management of network services should include health monitoring as part of the network service life cycle. When we talk about automating a network service, we mean automating the provisioning and maintenance of a network service. Health monitoring of a network service is typically thought of as a separate operation that is added after the network service is provisioned.

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Your guide to working out your workforce

Inside Retail

Few areas of the economy have been as affected by Covid-19 as the retail sector. Non-food retailers have been forced to close, switch to online or click-and-collect, and switch back again. Food retailers became essential frontline workers and dealt with a time of booming sales and insatiable demand. There has been volatility, uncertainty, frustration, and panic buying.

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Yutori Taps PLM Software to Prepare for Rapid Growth and Future IPO

Retail TouchPoints

Japanese DTC fashion startup yutori has selected Centric Software ’s Product Lifecycle Management (PLM) solution. yutori develops and sells many products in collaboration with suppliers, and chose the PLM to improve sourcing and procurement efficiency as supplier numbers increase. yutori operates a vintage fashion community and several direct-to-consumer brands targeting consumers in their teens and twenties.

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Gucci parent to open more shops in U.S.

Retail Wire

Kering, the parent company of Gucci, Balenciaga and Yves Saint Laurent, is on the hunt for luxury acquisitions, possibly in jewelry. The company plans to expand its U.S. store count in cities such as Atlanta, Austin, Charlotte and Nashville.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.