Retail Focus

JUNE 5, 2024

Have you ever walked into a store and felt instantly drawn to a certain product? Or maybe visited an online retailer’s website and had your eyes immediately drawn to a particular item? That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy.

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Retail TouchPoints

JUNE 3, 2024

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Inside Retail

JUNE 6, 2024

The Shop, Distributive and Allied Employees’ Association ( SDA ) – the retail and fast food workers’ union – has launched a case to abolish junior rates for workers, which retailers believe will pose challenges for young people getting their first job. The SDA is seeking to ensure workers 18 and over in retail, fast food and pharmacy are paid the full rate, the Australian Financial Review reported.

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Retail Wire

JUNE 5, 2024

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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Customer Experience

Retail Gazette

JUNE 4, 2024

Tesco has launched an online marketplace allowing customers the ability to shop thousands of third-party products when buying their groceries. The supermarket said the addition of a marketplace will make Tesco.com “a one-stop shop for everything customers need”. It has launched the platform with 9,000 products listed across DIY, garden, homeware, pet care and toys.

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Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.

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Retail Wire

JUNE 4, 2024

Business travel in the United States is experiencing a robust resurgence, though it looks markedly different from its pre-pandemic form.

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Tokinomo

JUNE 1, 2024

Category Management plays a pivotal role in the intricate landscape of retail, yet its essence extends beyond mere simplicity. At a fundamental level, it aims to enhance customer experiences, streamline operational efficiencies, and cultivate profitability. However, the realm of Category Management delves deeper than surface perceptions, encompassing a multifaceted approach to retail strategy.

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Management Customer Experience Marketing ATS 261

Retail TouchPoints

JUNE 4, 2024

Ebay is continuing to expand its consignment service , which will now include fine jewelry, luxury watches and footwear. The service, already available for handbags and luxury apparel , allows casual sellers to access Ebay experts for help listing and selling their high-end products. Since the launch of its consignment service, sellers are seeing stronger final sales prices than if they had listed the traditional way on Ebay.

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Inside Retail

JUNE 5, 2024

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

JUNE 5, 2024

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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Retail Focus

JUNE 3, 2024

Bingo, a quintessentially British pastime, is experiencing an unexpected resurgence in the UK. After years of decline, driven by changing social habits and the advent of online gaming, bingo halls are making a remarkable comeback on the high streets. This revival is attributed to several factors, ranging from nostalgia and social interaction to innovative business strategies and the influence of online bingo games.

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Retail TouchPoints

JUNE 3, 2024

Tasty snacks are non-negotiable for any successful sports-themed gathering. Six-foot subs, chips and chicken wings are staples; in fact, among the 39% of consumers who planned to participate in March Madness watch parties, half gravitated to these types of salty snacks — but 39% planned to indulge in candy and chocolate, according to Hershey ’s Consumer Insights team.

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Inside Retail

JUNE 4, 2024

Fuel and convenience retailer Ampol has unveiled its new ad campaign which aims to broaden the position of the business in the market. Its ‘A to Anywhere’ campaign positions Ampol as being greater than the sum of its parts: fuel, convenience, electric vehicle charging or energy. The creative is underpinned by Ampol’s diverse portfolio of products and services.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

JUNE 5, 2024

A European court sided with McDonald's Irish fast-food rival over a Chicken Big Mac product.

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Retail Focus

JUNE 7, 2024

Russell & Bromley’s beautiful new boutique store in Hampstead, London, designed by design & architect studio Shed, and lit by Shoplight, has been created to gracefully blend in with the surrounding village aesthetic, retain the building’s original character and showcase Russell & Bromley’s luxury fashion footwear. Shed’s new design concept is in fact a new blueprint for Russell & Bromley as it expands in the UK and beyond.

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Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram.

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Shopping Returns Fashion Accounting 278

Inside Retail

JUNE 6, 2024

Ikea Australia overhauled its Sydney flagship in Tempe, NSW, to shine a light on the growing issue of homelessness in Australia. On Wednesday, customers were confronted with a car parked inside the store and a tent pitched in the restaurant, reminders of a societal issue that impacts 120,000 people every day but is often kept in the dark. It can be tricky for businesses to authentically partner with charities beyond simply making a donation to drive positive change for communities and societies.

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Planning Consumer Shopping ATS 278

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

JUNE 5, 2024

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Retail Focus

JUNE 6, 2024

True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced the launch of Fit Hub, its new Generative AI (Gen AI) innovation to help consumers find the perfect fit and solve retailers’ online fit challenges. Fit Hub utilises Gen AI to synthesise all available fit and size information from retailers’ Product Description Pages (PDPs), from personal sizing recommendations, product reviews and User Generated Content (UGC), sales & returns

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Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change.

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Inside Retail

JUNE 3, 2024

Shein is getting ready to touchdown in Perth, marking the brand’s first visit to Western Australia after successful activations in Brisbane, Melbourne, and Sydney. This will be the global online fashion retailer’s seventh Australian pop-up and is set to showcase its extensive range of on-trend, affordable and size-inclusive collections. “Shein is thrilled to be making our first visit to Perth, bringing to life another in-person, immersive shopping experience.

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Customer Experience

Retail Wire

JUNE 5, 2024

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

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Retail Focus

JUNE 6, 2024

Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.

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Retail TouchPoints

JUNE 6, 2024

With retail media ad spend projected to reach $140 billion this year, companies outside of retail seeking new revenue streams have an opportunity to dominate the next wave of media networks. Where retailers carved out a unique ability to deliver closed-loop media measurement, large-scale businesses in verticals such as travel, sports, entertainment and delivery services can offer advertisers rich first-party data and exclusive behavioral insights into loyal, passionate and targeted audiences.

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Advertising Customer Experience Consumer Marketing 276

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. With the number of pets in Australia surpassing the human population according to a national survey, it comes as no surprise that the Australian pet industry was valued at $3.7 billion in 2023.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

JUNE 5, 2024

Minnesota is introducing the Electric-Assisted Bicycle (e-Bike) Rebate program to make e-bikes more affordable for residents.

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Retail Focus

JUNE 6, 2024

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The luxury market has been flooded with high-end and accessible luxury brands offering products and services at high prices in recent years. An alarming trend has emerged: the decline in service quality. Consumers are discovering that paying a premium does not always ensure exceptional service.

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Retail TouchPoints

JUNE 7, 2024

With today’s technology, retailers have seemingly endless access to hundreds of data points, and it can be difficult to discern which metrics matter. But regardless of whether you’re a retailer with 10 locations or hundreds, measuring logistics performance is critical to business success. By first identifying and then analyzing these insights, retailers can gain visibility into what is working well and what isn’t, and where there are opportunities to improve efficiency, cost savings and customer

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Inside Retail

JUNE 4, 2024

Aldi Australia is moving into the insurance sector with the launch of Aldi Insurance. Like its grocery proposition, the retailer says it wants to make insurance straightforward by providing Australians the best value and experience at consistently competitive prices. “We won’t be engaging in one-off rewards or conditional discounts; we want to bring to the insurance market what we have successfully delivered in our grocery operations – a trusted, high-quality product with Aussie insurance partne

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience