Retail Dive

JANUARY 30, 2023

As retail sheds executives, new faces are taking the helm at major retailers. They face individual hurdles, alongisde industrywide challenges like inflation.

ATS 103

ATS 103

Retail TouchPoints

JANUARY 30, 2023

No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping behavior — piecing things together however they could. And here we are, three years later, still feeling the pressure as old challenges linger and new ones — namely growing inflation, a softening economy, an impending recession, combined with a whole lot of f

Fulfillment 289

Fulfillment Consumer Accounting Customer Experience 289

Tokinomo

FEBRUARY 1, 2023

Retail displays are an important aspect of retail design and play a crucial role in attracting and engaging customers. A well-designed display can create a memorable shopping experience, encourage customer interaction and ultimately drive sales.

Shopping 246

Shopping Retail Trends Marketing 246

Inside Retail

JANUARY 31, 2023

The CEOs of two discount retail chains — The Reject Shop and Best & Less Group — have stepped down with immediate effect today citing personal reasons. Phil Bishop, the CEO of The Reject Shop, will leave the business after just six months in the role , while Best & Less Group CEO Rodney Orrock has stepped down to continue his recovery from cancer.

Shopping 246

Shopping Marketing Discount Store ATS 246

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

FEBRUARY 2, 2023

Lladró has announced the opening of a new store in New York, the first in the US with the brand’s new concept. This new retail concept is dedicated to showcasing Lladró’s most innovative and groundbreaking creative designs and collaborations. The interior design of the store is a collaboration between Valencia-based Carmen Baselga Taller de Proyectos and Lladró’s store engineering team.

Boutique 306

Boutique Location Shopping Marketing 306

Retail TouchPoints

JANUARY 30, 2023

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Inside Retail

JANUARY 30, 2023

Sydney’s Paddy’s Market is at the centre of a debate over its redevelopment with some traders and members of the public opposing plans to give the venue a significant facelift. The precinct – which is run by Sydney Markets Limited – has approved a proposal to sublet 3000 sqm of space to Doltone Hospitality Group to run a food and beverage and events precinct.

Planning 325

Planning Marketing Shopping Location 325

Retail Focus

FEBRUARY 3, 2023

The Shop & Display Equipment Association (SDEA) is excited to announce the addition of a new SDEA Networking Lounge at the upcoming VM & Display Show, to be held in April at London’s Business Design Centre. This new feature will provide members with an opportunity to connect with other industry professionals and an extremely cost-effective route to take part in the VM & Display Show.

Shopping 279

Shopping ATS 279

Retail TouchPoints

FEBRUARY 3, 2023

Continuing its efforts to gain a greater share of promgoers’ purchases, David’s Bridal has opened “House of Prom” pop-up shops in five select markets across the country. The retailer introduced its Diamond Prom loyalty program in December 2022 , offering both individual member rewards and the opportunity for schoolmates to pool their points and earn a photo booth for their special event.

Location 306

Location Shopping Planning Marketing 306

Retail Wire

JANUARY 30, 2023

The leader of Israel’s Chief Rabbinate declared that lab-grown steak is neither milk nor meat, making it acceptable to be eaten as part of a kosher diet. Not all Jewish religious leaders appear ready to take the same view, raising doubt as to whether religious authors inside and outside of Judaism will approve of their members eating lab-raised meat.

189

189

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

JANUARY 31, 2023

To help retailers in their transition to net-zero emissions, the Australian Retailers Association (ARA) has developed what it hails as a world-first training program featuring leading sustainability experts. The ARA Net-Zero Accelerator is a two-day intensive workshop with guest expert speakers guiding retailers to build an initial strategic roadmap to take climate action.

Consumer 296

Consumer ATS 296

Retail Focus

JANUARY 31, 2023

Woking’s Victoria Place is set to welcome Lark London, an independent lifestyle boutique, in a move that marks the brand’s first store outside the capital. The multi award-winning retailer will open at 7 Commercial Way in a 1,558 sq ft space, showcasing its eclectic selection of lifestyle and homeware products from over 300 brands. Lark London, one of the first ‘Lifestyle Boutiques’ in London and run by Dominic and Priya Aurora-Crowe, takes a family-oriented and personal approach, rejecting th

Location 264

Location Boutique Fashion Shopping 264

Retail TouchPoints

JANUARY 30, 2023

Foot Locker will lay off an unspecified number of employees in corporate and support roles with the goal of saving $18 million annually, according to a filing with the SEC. Additionally, the retailer will wind down its Sidestep banner in Europe to better enable it to focus on its core businesses. The cuts are part of Foot Locker’s plans to “simplify the business” and put a greater emphasis on omnichannel operations, according to CEO Mary Dillon.

Planning 306

Planning Promotions ATS 306

Retail Wire

FEBRUARY 2, 2023

Fanatics is launching a live-streaming service to enable collectors to purchase sports memorabilia. The company has hired former Snap executive Nick Lead to lead Fanatics Live.

130

130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

FEBRUARY 2, 2023

American fashion brand Brooks Brothers has relaunched in the Australian market with its new Autumn/ Winter 2023 collection. In a joint venture with Oroton Group, the first Brooks Brothers store in Australia opened its doors in 2014 at Melbourne’s The Emporium and with a 2293sqft store. But after two years of collaboration expanding to 13 storefronts and a local online store, Oroton Group exited the joint venture Brooks Brothers Australia and sold its whole interest to the US parent firm

Wholesale 264

Wholesale Apparel Fashion Location 264

Retail Focus

JANUARY 31, 2023

Grosvenor announces a strong start to the year at Liverpool ONE with the forthcoming relocation of Hollister Co., the global teen retailer division of Abercrombie & Fitch Co. (A&F Co.), alongside Hollister sub-brand, Gilly Hicks. This latest commitment by the international retailers, showcases a strong vote of confidence in the destination, following successful 2022 results.

Location 264

Location Fashion Management ATS 264

Retail TouchPoints

JANUARY 31, 2023

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. This was the birth of the experience economy, a new era of business projecting beyond the simple exchange of money for goods and services.

Consumer 305

Consumer Target Market Marketing Management 305

Retail Wire

FEBRUARY 3, 2023

Starbucks reported a 10 percent gain in U.S. same-store sales as customer traffic to its coffee shops increased one percent. The chain reported that customers bought a record $3.3 billion in gift cards during the holiday season. The coffee giant’s performance in China, its second-largest market, was way off, with same-store sales down 28 percent as a result of that country’s zero COVID policy.

Shopping 130

Shopping Marketing 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

JANUARY 30, 2023

Travel company Flight Centre has entered into a binding agreement to acquire UK-based premium leisure travel business Luxury Travel Holdings Limited (Scott Dunn) for A$211 million. Scott Dunn offers tailor-made luxury holiday packages to high-value customers. It is established in the UK and the US and has a small presence in Asia. Flight Centre MD Graham Turner said the company is “well positioned” to help Scott Dunn “unlock a new era of growth”.

Marketing 264

Marketing 264

Retail Focus

JANUARY 31, 2023

Shaftesbury has announced that two Michelin Star chef, Tom Sellers, is set to unveil his new restaurant, Story Cellar, at Seven Dials this March. The 1700 sq ft unit will be a Parisian inspired rotisserie style restaurant, located in the iconic Neal’s Yard, and will feature counter dining and rotisserie chicken alongside a menu of house cured charcuterie and classic dishes, interpreted by Tom.

Boutique 261

Boutique Green Retail Location ATS 261

Retail TouchPoints

FEBRUARY 2, 2023

Nike and Tiffany & Co. are collaborating on several products, including a pair of sneakers and silver shoe accessories, that will launch March 7. The sneaker will be an all-black pair of Nike Air Force 1 sneakers , also known as 1837s, featuring the Nike swoosh in Tiffany blue and a sterling silver adornment. The sneakers will retail for $400 , a significantly higher price tag than the approximately $100 for standard Air Force 1 sneakers.

Accessories 304

Accessories Apparel ATS 304

Retail Wire

FEBRUARY 3, 2023

Ryan Cohen, who founded Chewy and is the current chairman of GameStop, has taken “a sizable stake” in Nordstrom. Mr. Cohen is said to be seeking to replace former Bed Bath & Beyond CEO Mark Tritton on the board. Mr. Tritton, who worked at Nordstrom from 2009 to 2016, is not impartial in deciding compensation packages for those who formerly employed him, according to Mr.

ATS 130

ATS 130

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

FEBRUARY 2, 2023

Wesfarmers has laid off 100 staff in its e-commerce division Catch Group this week, with key departments impacted including marketing, product and technology, and finance. “Like many e-commerce brands, Catch has made the difficult decision to reduce its workforce as the business adjusts to changes in online demand that has occurred following the Covid period,” a spokesperson told Inside Retail.

Finance 263

Finance Shopping Marketing ATS 263

Talking Retail

FEBRUARY 1, 2023

By Martin Cullip There is a vaping epidemic taking place across the UK, but not necessarily the one some would expect. The sale of hundreds of thousands of counterfeit vapes, as opposed to legal, regulated products, should be the real cause of concern. The vast majority of people who pick up a vape do so.

ATS 144

ATS Marketing 144

Retail TouchPoints

JANUARY 30, 2023

Petco is merging its two membership programs into one combined offering under the Vital Care banner. The pet retailer’s Pals Rewards loyalty program debuted in 1997. In 2020 the retailer debuted its Vital Care subscription membership with a focus on animal health and wellness offerings. Now the two programs — which together have 24 million members — will merge into one two-tiered offering: a free membership tier, called Vital Care Core, and a paid tier, Vital Care Premier.

Planning 302

Planning Customer Experience Management Shopping 302

Retail Wire

FEBRUARY 3, 2023

Amazon.com CEO Andy Jassy admits that the retail and technology giant has failed to crack the code on the grocery business. The company has put a hold for now on further expansion of its Amazon Fresh supermarkets and convenience stores. Mr. Jassy said Amazon is looking to develop a distinctive format that can operate profitably before it pushes ahead with its grocery plans.

Supermarket 130

Supermarket Planning 130

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

FEBRUARY 2, 2023

More than three decades after launching the Davenport underwear brand, and 18 years after co-founding 2XU, veteran retailer and entrepreneur Clyde Davenport is back with a new venture built around compression leggings. But rather than targeting elite athletes, TheRY (pronounced theory ) is aimed at pregnant and postpartum women. The name is an abbreviation of “the reason why”, which reflects the fact that all of the brand’s products must have a clear reason for being.

Specialty Retailers 246

Specialty Retailers Boutique Promotions Marketing 246

365 Retail

FEBRUARY 3, 2023

The 2023 edition of the world’s leading audiovisual and systems integration exhibition, ISE , took place in Barcelona from 31st January to 3rd February and exceeded all expectations. ISE 2023 attracted 58,107 unique attendees from 155 countries and saw record-breaking occupation in the city’s hotels, bars, and entertainment venues. Exhibitors reported exceptional footfall on their booths across the largest-ever ISE show floor.

Returns 122

Returns Management ATS 122

Retail TouchPoints

FEBRUARY 1, 2023

A judge with the National Labor Relations Board (NLRB) ruled that Amazon illegally threatened to withhold raises and bene f its from workers at two New York City warehouses if they voted to form a union. Administrative Law Judge Benjamin Green’s ruling concerns JFK8, which successfully unionized in April 2022, and LDJ5, which rejected its own union campaign in May 2022.

ATS 299

ATS Employee Engagement Planning Marketing 299

Retail Wire

FEBRUARY 2, 2023

A man carrying an AR-15-style rifle and 13 loaded ammunition magazines was fatally shot by police after he entered a Target in Omaha, NE. Police said they encountered the man in the store after responding to dozens of 911 calls. The unidentified man fired multiple shots as he entered the store. It is not clear if those shots were directed at any individuals.

ATS 130

ATS 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance