Sat.Jan 14, 2023 - Fri.Jan 20, 2023

article thumbnail

What to Do Before Your Best Customer Ghosts You

Retail TouchPoints

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few hours together. You quickly get a sense of likes and dislikes, as well as what you have to offer each other. Over time, the relationship deepens, and you spend more time keeping each other happy.

Marketing 321
article thumbnail

5 Data-driven Retail Predictions for 2023 

Intelligence Node

2022 was a landmark year for retail- making retail predictions for the year 2023 a primary focus for strategists and retailers entering the new year. Technology took the spotlight as. The post 5 Data-driven Retail Predictions for 2023 appeared first on Blog.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Personalize the Customer Buying Experience

Wiser

When today’s shoppers have so many different buying choices, it is important for businesses to make personalized customer experiences a top priority. In fact, according to a report done by McKinnsey and Company , 71 percent of customers are now expecting companies to deliver personalization. Consumers want to be treated as individuals by the brands they choose to do business with.

article thumbnail

In-store payments, Grocery Growth, and Holiday Trends - Weekly Snacks #38

Tokinomo

Campaign scoop. No Judgment. Drinking a cold beer at work might be satisfying, but not such a great idea. In this ad, Paul Rudd, who plays Marvel's Ant-Man, is seen placing a Heineken 0.0 non-alcoholic beer bottle beside one of his ant companions, Anton. Anton teases him for drinking on the job, but Ant-Man explains it's non-alcoholic. No judgment here, Ant-Men!

ATS 246
article thumbnail

Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

article thumbnail

Macy’s CEO: ‘We are in the final stretch’ of closing stores

Retail Dive

The retailer has closed 170 locations since 2016 and is currently transforming its store strategy to include off-mall locations.

Location 128
article thumbnail

Sephora to Launch PROVEN Personalized Skincare Program Online and In-Store

Retail TouchPoints

Sephora will offer its customers skincare personalization technology and solutions, both in-store and online, through a partnership with PROVEN. Shoppers can visit sephora.provenskincare.com and take a three-minute Skin Genome Quiz to formulate their personalized skincare and discover specialized products based on their needs. The answers to the quiz are fed into PROVEN’s algorithm, which analyzes millions of factors to select the best ingredients for each shopper’s skin.

More Trending

article thumbnail

Game on: How H&M is bringing fast fashion to the metaverse

Inside Retail

Fast fashion brand H&M recently launched Loooptopia, a Roblox game focused on creating, trading and recycling digital fashion items. It’s the latest apparel company to set up a virtual environment on the platform where players can style their avatar and run or scoot around Loooptopia districts collecting tokens. . Loooptopia players can collect elements such as blank clothing items, colours and patterns to create new looks.

article thumbnail

Retail Marketing Trends 2023: What to expect this year

Tokinomo

If you’ve read our “ Retail Year In Review 2022 ” article, then you know a lot has happened in the last year in this industry. When we were expecting things to relax after the COVID-19 pandemic and its restrictions, the war in Ukraine started and it impacted the retail industry worldwide.

article thumbnail

Kroger Taps Cloud Technology to Empower New Associate and Manager Apps

Retail TouchPoints

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger recently deployed a variety of Google Cloud data analytics, AI and ML tools, designed to empower store leaders and associates to make real-time operational decisions and deliver a better shopping experience for shoppers.

article thumbnail

Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts.

Location 290
article thumbnail

Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

article thumbnail

T2 teams up with local Australian artists to launch teaware range

Inside Retail

Premium tea retailer T2 Tea has teamed up with emerging Australian creatives to unveil a ‘Kiss The Future Hello’ teaware range. Last year, the Australian company challenged artists to design a mug that represented their version of a “brighter, more positive future”. Based on votes, winning designs by Elaine Li, Sian Downey, Tammy Zhang and Alexandra Truong will be printed on fine bone china mugs, finished with 24k gold details and paired with a stainless-steel infuser.

246
246
article thumbnail

Louis Vuitton overhauls stores with Yayoi Kusama polka-dots and life-like animatronics

Dezeen

Luxury brand Louis Vuitton has transformed its stores across the world for the launch of its anticipated capsule collection with Japanese contemporary artist Yayoi Kusama. The launch of the collaboration has seen a number of key stores across the world redecorated with Kusama 's signature polka-dots, life-like animatronics of Kusama painting in the windows of the stores and an inflatable replica of Kusama peering over the roof of Louis Vuitton 's Champs-Élysées store.

Outdoor 145
article thumbnail

Alphabet to Cut 12,000 Jobs, ‘Sharpen Focus’ on AI Offerings

Retail TouchPoints

Google parent company Alphabet is following in the footsteps of fellow tech giants Amazon and Microsoft in making the “difficult decision” to lay off approximately 12,000 employees, according to a letter from CEO Sundar Pichai sent to employees on Jan. 20, 2022. Titled A Difficult Decision to set us up for the Future , Pichai — who leads both Google and Alphabet — said in his email that employees in the U.S. who were affected by the layoffs had already been notified.

Planning 305
article thumbnail

Louis Vuitton takes over Harrods Façade to Mark Launch of Yayoi Kusama Collaboration

Retail Focus

Louis Vuitton has launched a brand-new collection with world renowned artist Yayoi Kusama. To celebrate the launch in a standout way, Louis Vuitton has projected a colourful, moving Yayoi Kusama polka dot design onto the façade of Harrods; the first brand ever to do this. Running from 6 th January – 13 th February, Kusama’s mesmerising, multicoloured, and immersive, vision will inhabit the iconic department store.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Country Road brands to return to Myer after David Jones separation

Inside Retail

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The Witchery, Politix and Mimco brands will launch at Myer from next month while Country Road – including Country Road Kids, Country Road Home and Trenery – will be stocked from July.

Returns 246
article thumbnail

Uniqlo is banking on RFID tech to help drive international growth

Retail Dive

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

140
140
article thumbnail

Starbucks and DoorDash Plan to Take Delivery Partnership Nationwide by March

Retail TouchPoints

Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. The program has received positive feedback following pilots in Atlanta, Houston and Sacramento, Calif. as well as market expansions in Seattle, Portland and New York City in 2022.

Planning 304
article thumbnail

How the Pantone Colour of the Year, Viva Magenta, can Impact Retail Businesses

Retail Focus

The announcement of the Pantone Colour of the Year is much anticipated and has become increasingly influential in the world of business, design, and brand marketing. But why is Pantone so influential? Why should a colour matter? And how can you use colours to positively impact your business? Viva Magenta! Four weeks ago, if you’d uttered the phrase ‘viva magenta’, people probably would have looked at you strangely.

Marketing 147
article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

article thumbnail

What Melbourne’s booming population means for Australian retail

Inside Retail

Following a population decline amid Covid-19 restrictions, the Federal Government’s Centre for Population report predicts that Melbourne will overtake Sydney as Australia’s largest city within the next 10 years. The implications will be felt by every industry, including Melbourne’s retail sector, but how so, and to what extent? According to The Age , Melbourne’s population size is set to increase by 1.8 per cent over the year to June, and is forecasted to rise by about a million people, to over

Location 246
article thumbnail

Biophilic design informs "otherworldly" moss-covered installation at luxury bag store

Dezeen

Creative studio Spacemen looked to biophilic design principles to construct a tree-like installation covered in moss, which forms the centrepiece of a flagship outlet for luxury leather brand Braun Büffel in Malaysia. Described by Shanghai-based Spacemen as a store that straddles an art gallery and a laboratory, the studio wanted to create an interior that would attract a younger audience and serve as "an abstract oasis" in Putrajaya's IOI Mall.

ATS 130
article thumbnail

Four Ways Hackers are Outsmarting Retail Cybersecurity

Retail TouchPoints

Cybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting their networks from traditional cyberattacks, hackers are adapting to this challenge by finding new security weaknesses, updating old tricks and exploiting new corporate blind spots that have been created by hybrid work, the rise of non-email digital communications and the increasingly blurry line between personal and professional accounts.

article thumbnail

Stetson to debut first UK flagship in Seven Dials

Retail Focus

Shaftesbury has announced the signing of iconic, heritage hat brand, Stetson, as their first UK flagship in Seven Dials. Positioned in the heart of London’s West End at 58 Neal Street, the new store will span 1,165 sq ft and include an eclectic range of the brand’s signature styles. Renowned for creating high-quality, durable headwear, internationally acclaimed brand, Stetson, create headgears for all lifestyles; whether it’s authentic Western wear, country-style outdoor fashion, timeless classi

article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

Mys Tyler’s in-app collaboration hub helps brands embrace diversity

Inside Retail

Mys Tyler has introduced the Contributor Hub, an in-app collaboration platform that connects a wide range of content creators with fashion brands. The Contributor Hub seeks to make it easier for brands to interact with minority artists and a diverse range of talent, and it stems from research Mys Tyler performed mid-last year highlighting the lack of representation perceived by Australian women in fashion advertising.

article thumbnail

Nordstrom cuts forecast after Christmas sales disappoint

Retail Wire

Nordstrom has lowered its sales and profit outlook for 2022 following a decline of 1.7 percent in the chain’s net sales for the last nine weeks of 2022. Nordstrom Rack, the retailer’s off-price business, saw sales fall 7.6 percent during the same period. “The holiday season was highly promotional, and sales were softer than pre-pandemic levels,” said CEO Erik Nordstrom.

article thumbnail

Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. But Coresight Research indicates that growth is imminent in the U.S. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

article thumbnail

Jeroboams launch their new retail concept in Wimbledon

Retail Focus

For over thirty years, Jeroboams have been at the heart of some of London’s oldest neighbourhoods; offering a wealth of experience in fine wines, as well as beers, spirits, charcuterie and cheeses. Just last month, Impact Retail designed and implemented a beautiful retail identity for the Jeroboams Wimbledon store. Launching mid-December, the revamped store kicked off the festive season but the brand have big plans for the years ahead including innovative wine tasting and insight into investment

Location 130
article thumbnail

Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

article thumbnail

Early data suggests apparel, groceries drove December retail sales growth

Inside Retail

Despite inflationary pressures and rising living costs, retail spending increased 1.7 per cent in December, according to the Mastercard SpendingPulse report, released by the Australian Retailers Association. Consumers spending on apparel rose by 6.7 per cent, on groceries by 6.6 per cent, lodging 4.1 per cent, electronics 3.5 per cent, jewellery 2 per cent, and at restaurants by 1.8 per cent last month.

Apparel 246
article thumbnail

Wayfair to cut more jobs

Retail Wire

Wayfair cut five percent of its workforce in August and now plans to announce another round of layoffs as early as today after sales fell 13 percent for the first nine months of 2022 compared to a year earlier. Niraj Shah, the furniture retailer’s CEO, in November told analysts that more cuts would be coming. “We decided to be very aggressive around making sure that we’re not carrying any excess costs that forces to either drive up retails or not have the profit profile we want to have,” h

Planning 130
article thumbnail

OSHA Cites Amazon for Safety Violations at 3 Warehouses; Company Plans Appeal

Retail TouchPoints

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan. 17, 2022 for exposing workers to ergonomic hazards.

Planning 290
article thumbnail

Visual Merchandising on a Budget: Creative Ideas for Small Businesses

Retail Focus

As a small business owner, you know how important it is to make a good impression with customers. Visual merchandising can help you do just that, but it can also be costly. Fortunately, there are plenty of budget-friendly ways to create a visually appealing store. In this blog post, we’ll explore some creative ideas for visual merchandising on a budget that small businesses can use to make a big impact. 1.Use Perspex Cut to Size.

article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt