Sat.Nov 12, 2022 - Fri.Nov 18, 2022

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5 tech revolutions that haven’t happened (at least not yet)

Retail Dive

Why isn’t the sky darkened by drones yet? Why do cash registers still exist? Will the robots take all sales floor jobs? We consider the answers to these and more.

ATS 132
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Boost Revenue With Upsells and Cross-Sells

Wiser

Picture this: you want to brush up on your ping pong skills and decide it’s time to reinvest in a new pair of paddles to get the ball rolling. So, you turn to online shopping. You find the paddles you want, a pack of balls, and you’re about ready to check out. Then, suddenly, you see a recommendation: a book to help you improve your ping pong game. You sure could use it, it’s been a while since you’ve played and you’re a little rusty.

Checkout 145
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Christmas retail sales tipped to top $60 billion

Inside Retail

Australian Christmas retail sales are predicted to exceed $60 billion, despite the impact of inflation and cost of living problems, according to research from the National Retailers Association (NRA). Covering the pre and post-Christmas shopping periods, that figure would represent a 3.9 per cent increase over last year. Quoting the organisation’s Consumer Sentiment Report, interim NRA CEO Lindsay Carroll said buyers are preparing for the holiday shopping season by modifying their spending

Consumer 244
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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Retail TouchPoints

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. Retailers have to be increasingly savvy at luring consumers to brick-and-mortar locations, finding creative ways to offer experiences that can’t be replicated in the digital environment.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Burberry’s new leadership duo can reignite the luxury brand’s spark

Inside Retail

Burberry’s new chief executive Jonathan Akeroyd will on Thursday set out his plan to finish the job started by his predecessor: boosting growth at the British luxury brand to the levels of its European rivals. Akeroyd, who took over in April, will present his strategy alongside first-half results that will show the lingering impact of lockdown restrictions in China, Burberry’s biggest market.

Fashion 278
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London’s First Crisp Pick ‘n’ Mix Pop-Up Arrives This November

Retail Focus

Simply Roasted announce the opening of London’s first ever Pick ‘n’ Mix bar dedicated solely to one of the nation’s favourite go to savoury snacks, crisps. Positioned on the corner of one of Soho’s most instantly recognisable streets, where Air Street meets Brewer Street, the exclusive Pick ‘n’ Mix experience will give crisp lovers the opportunity to try Simply Roasted’s collection of award-winning triple cooked crisps, all completely free of charge, for one weekend only on Friday 25th to Sunday

Shopping 290

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Top 4 Strategies for AI-Powered Profitability

Retail TouchPoints

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check.

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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? “The only way to achieve that is through a digital medium,” says Neal French, director of Chrome Enterprise sales JAPAC at Google.

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Parents out of work in record numbers caring for kids sick with RSV, COVID-19 and flu

Retail Wire

The number of parents staying home to look after sick kids rose to an all-time high in October, according to the Bureau of Labor Statistics. “We have sick kids at the same time we have a child-care crisis — you put the two together and there just isn’t any wiggle room,” said Diane Swonk, chief economist at KPMG. “People are falling through the cracks.

ATS 241
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Holiday drinking, DTC, and Customer Behaviour - Weekly Snacks #32

Tokinomo

Campaign corner. True self. Pineapple juice might not be the most common choice for most people. This commercial from Dole focuses on showing your true personality and glow. What do a former manager and serial dater have in common? Watch the commercial and find out. Also, take Dole’s advice and let your glow show!

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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New Shopping App TRYO Aims to Make AR Try-On More Accessible to Consumers and Brands

Retail TouchPoints

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. With more than 500 items at launch — including products from Cartier , Gucci , Adidas , New Era and Rolex — TRYO wants to “revolutionize how people shop online” by making AR try-on experiences more easily accessible to both shoppers and brands.

Consumer 340
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Furniture retailer Ecosium to charge more on Black Friday

Inside Retail

In a bid to bring awareness and reduce excessive consumption during the Black Friday sales period, sustainable furniture company Ecosium is set to levy a 50 per cent surcharge on orders. The company is encouraging customers to delay their purchases until the next day to help “take a stand” on the issue. During the Black Friday and Cyber Monday sales period, retailers are known to offer 20-90 per cent discounts on a range of products both online and in-store.

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Bang and Olufsen launch flagship store in the heart of Mayfair

Retail Focus

Bang & Olufsen announces a new home for sound, design, and sensory experiences on London’s iconic New Bond Street in the heart of Mayfair. . Part of a 15-year redevelopment that restores a much-loved part of London to its former glory, Bang & Olufsen of Mayfair is located nearby the newly revitalised Hanover Square and the elegant Medici courtyard.

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7 Pricing Strategies to Supercharge your eCommerce Christmas Sales

Intelligence Node

Price matters. As of 2022, the price has become a make-or-break factor for almost 50% of American shoppers. With the holiday season fast approaching, these price-sensitive consumers are looking to. The post 7 Pricing Strategies to Supercharge your eCommerce Christmas Sales appeared first on Blog.

Consumer 181
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Q3 Results: Walmart Grabs Grocery Share, Target Clears Inventory and ThredUP Order Volumes Soar

Retail TouchPoints

Inflation continued to loom in Q3 2022 and it has proven to be the defining force for many retailers. Walmart ’s comparable sales rose 8.2% as shoppers flocked to the retail giant for inexpensive groceries, while Target ’s comparable sales rose 2.7% as it engaged in deep discounts to clear excess inventory. Price-conscious shoppers proved to be to a double-edged sword for ThredUP — the retailer saw 7% sales growth year-over-year, but margin and profit both fell as deep discounts by traditional r

Apparel 322
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Business ownership the dream for Australians; Specsavers makes it possible

Inside Retail

Despite everything the Covid-19 pandemic has thrown at the business community in the past three years the spirit of entrepreneurship is alive in Australia. According to recent research conducted by NAB four in 10 people indicated they would love to own their own business (41 per cent). For many in the retail sector, owning your own business can seem like a pipe dream.

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Asda welcomes fresh draught beer, cider and cocktail concept

Retail Focus

Asda Pudsey customers will be able to pick up their favourite from a rotating range of freshly poured tipples after Craft on Draft, the fresh craft beer, cider and cocktail concept opened at the Asda Pudsey store in Leeds. Shoppers in Pudsey, Leeds, can now sample from a menu of 12 regularly changing beers, ciders and cocktails whilst seeking expert advice to find something that perfectly suits their tastes.

Shopping 182
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Gap turns a Q3 profit and tamps down Q4 expectations

Retail Wire

Gap Inc. produced a one percent increase in same-store sales during the third quarter and adjusted earnings of 71 cents a share. The retailer warned that its fourth-quarter sales are likely to slow as inflation reduces consumers’ discretionary spending.

Consumer 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Amazon Debuts Next-Generation Drone Design and Fulfillment Robot

Retail TouchPoints

Last week at the inaugural Delivering the Future event, Amazon welcomed the outside world to its new robotics manufacturing facility, BOS27, in Westborough, Mass. But the 350,000-square-foot facility — which opened in October 2021 and brings together research and development labs — was only part of the draw. Amazon unveiled a number of new technical innovations set to be deployed across its operations, including a lighter, more durable drone for deliveries and a new robotic system than can handl

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Does Redcycle’s collapse prove retail needs alternatives to plastic?

Inside Retail

Last week, soft plastics recycling program Redcycle paused its nation-wide collection program and revealed it had been stockpiling plastics collected from the supermarket sector for months, rather than recycling them as it had said it had been. The collapse left Australia’s supermarkets, as well as various parts of the retail industry that relied on Redcycle, without a meaningful recycling option at a time that consumers want more than ever to support climate conscious business.

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Grosvenor appoints new Liverpool ONE lead

Retail Focus

Grosvenor announces the appointment of Chris Jukes as Director of Liverpool ONE, succeeding Alison Clegg who is retiring after leading the destination for 15 years. . Chris joined Grosvenor in 2005 and has held various finance positions in Grosvenor Property UK and the broader Grosvenor business. Today he is responsible for finance in the UK property business’ Development and Investment teams, including Liverpool ONE.

Finance 182
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Black Friday deals may still leave consumers strapped for cash

Retail Wire

Retailers are offering big discounts in the lead-up to Christmas on a wide variety of discretionary purchase items. That doesn’t mean that the items are cheap, however, as many are more expensive this year due to inflation.

Consumer 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How to Protect Against Rising Organized Retail Crime

Retail TouchPoints

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies. The value of each hit is intentionally kept small enough to avoid attracting attention from law enforcement, but add it all up and the cost to the industry is enormous.

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Uniqlo opens its first South Australian store, at Myer Centre

Inside Retail

Uniqlo has expanded its Australian footprint, opening a new brick-and-mortar store in Adelaide’s Myer Centre. The new store, with 900sqm of floor space, will open on November 24 and provide a full line of Uniqlo life wear clothes for men, women, children, and newborns. It has 11 fitting rooms for customers and five self-checkout stations to improve the shopping experience.

ATS 246
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Ksubi Open Their First London Standalone Store

Retail Focus

Global streetwear brand Ksubi have opened their first UK standalone store, located in the heart of Soho on 10 Carnaby Street. The opening will also coincide with the launch of a limited-edition collaboration with London-based artist Slawn. “London’s been calling us for some time with its buzzing music and arts communities. At Ksubi, we celebrate the triumph of the creative outsider – the rebels doing things their own way and to their own beat.

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Groceries account for the biggest difference between Walmart and Target’s 3Q results

Retail Wire

Walmart outpaced expectations in the third quarter and Target did not. The difference comes down to each chain’s grocery business. Walmart generates 56 percent of its sales from groceries and Target about 20 percent.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences

Retail TouchPoints

With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering many customers will be buying some, if not all, of their holiday gifts online, identifying ways to capitalize on increased ecommerce demand can make or break an organization’s holiday profit potential. As the state of retail technology advances, companies are learning how to leverage artificial intelligence (AI) and machine learning (ML) tools to provide more bespoke shopping ex

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Cettire reports solid sales growth as active user count nearly doubles

Inside Retail

Australian-listed online luxury fashion retailer Cettire says it is experiencing a “strong profitable growth trajectory”. Cettire sales grew 82 per cent in October to $34.8 million compared to the same period last year while adjusted EBITDA was at least $3 million for the month. The boost in sales is driven by repeat customers and active users which grew 88 per cent to 297,358 members.

Fashion 246
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Chinti and Parker has opened its debut pop-up on the King’s Road

Retail Focus

Sloane Stanley has announced that Chinti & Parker , the luxury womenswear brand, has opened its debut pop-up on the King’s Road, joining returning fashion favourites, Prochaine and Seraphina , as well as Dacre Art x Air Contemporary at 340 King’s Road. . Chinti & Parker has launched a 1,298 sq ft unit at 336 King’s Road, which will be in situ until February next year.

Location 147
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WeWork Closing About 40 Locations in the US

Small Biz Trends

The leading global flexible space provider, WeWork, has announced plans to exit around 40 locations in the United States consisting of around 41,000 workstations. WeWork Closing About 40 Locations in the US. The exits are focused in what the firm cite as ‘underperforming locations’, and the majority will be happening during November. The intent of the closures is to reduce rent, tenancy and building operating expenses, which WeWork expect to make up for the reduction in top-line reve

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a