Sat.May 14, 2022 - Fri.May 20, 2022

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How coaching influences retail sales culture

Inside Retail

It’s time to get that great sales team of yours delivering the best possible well-rounded customer experience. Here’s the coaching framework to make that happen: Sales training alone won’t cut it anymore. Research shows that a combination three key elements can increase sales performance by an average between 41 to 55 per cent. Let’s do the maths. 1 + 2 + 3 = 55.

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Content Marketing Course Options for You

Small Biz Trends

Getting your product ready for market is only the primary step, selling your product requires different types of marketing strategies. Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Content marketing courses teach you the best of these strategies.

Marketing 140
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Retailers, Are You Ready to Maximize Your Retail Media Revenue?

Retail TouchPoints

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

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Shopper Marketing Weekly Snacks #06

Tokinomo

Campaign scoop. Change is always good. Kevin Hart, one of the funniest celebrities shoot a commercial for Beyond Meat to show us that “Change is a great thing”. While the commercial focuses on the importance of tradition, it highlights the impact that a small change can have on the future of our planet.

Marketing 246
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Mountain bike apparel startup debuts sustainable clothing range

Inside Retail

Mountain bike apparel startup, Norman, has unveiled its first range of sustainable and ethically-produced clothing that combines “support and utility with a modern minimalist aesthetic”. Co-founders Jacinta and Charlie Timmins said they launched the label after identifying a gap in the market for ethically produced, durable mountain bike clothing that makes its wearers feel comfortable on and off the bike.

Apparel 264
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Dyson launches new pioneering technology space in Harrods, London

Retail Focus

Dyson has unveiled its innovative new technology space in Harrods, Knightsbridge. Dyson’s latest innovations in Haircare, Environmental Care and cord-free Floorcare will now be available at Harrods. All Dyson technology can be found at the prestigious Technology Hall on the 5 th floor at Harrods where Dyson Experts will be on hand to educate Harrods customers and allow shoppers to get hands-on with Dyson technology.

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Mexican Pizza is back at Taco Bell

Retail Wire

Taco Bell has put its popular Mexican Pizza back on the menu after removing it two years ago. The chain made the decision to add the item back after fans of the dish went on social media to lobby for its return.

ATS 183
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‘A huge win’: HR experts welcome progress on paid domestic violence leave

Inside Retail

CW: This story is about family and domestic violence. Help is available at 1800RESPECT. Australian HR experts have welcomed the Fair Work Commission’s recent finding that people working under modern awards should be entitled to 10 days of paid family and domestic violence leave, saying the benefits far outweigh any potential costs to businesses. “The introduction of a paid domestic violence leave policy is a hugely positive step, for both employees and employers, and society, full stop,” Melissa

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Marks and Spencer to open new store at Lakeside, Essex

Retail Focus

Lakeside, owned by property company SGS, is pleased to announce that M&S has signed to open a new store at the centre, due to launch in Spring 2023. Lakeside’s existing M&S store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The store will offer customers a wide range of M&S products across its new Foodhall and Clothing & Home departments.

ATS 189
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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

Retail TouchPoints

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Overcoming this challenge requires DTC companies to leverage their advantages as specialty retailers in order to deliver highly targeted messages that lay out their value proposition, while also delivering a personalized experience that a broader marke

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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What You Need Out of Your Price Comparison Software

Wiser

In the world of modern retail, most shoppers prefer to compare product prices before making any final purchases. But price comparison software isn’t just for customers, as there are many benefits that brands and retailers stand to gain from pricing comparisons when building their pricing strategy. What is Price Comparison Software? Pricing comparison software are tools that can be used to keep tabs on competitor pricing for products and services.

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Woolworths to take a majority stake in MyDeal

Inside Retail

Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05 per share – values MyDeal at $271.8 million and is subject to customary conditions, including ACCC and court approval.

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Laings opens debut OMEGA showroom for Wales in St David’s

Retail Focus

Landsec has announced that Laings, the luxury jewellery retailer, has opened a new dedicated OMEGA showroom at St David’s Cardiff. The renowned watchmaker has taken an 838 sq ft space, which is both the first mono-brand showroom to be operated by Laings, and the first dedicated store for OMEGA in Wales. The new location on Hayes Arcade, the emerging luxury watch and jewellery quarter at St David’s, features OMEGA’s Constellation, Seamaster, Speedmaster, and De Ville collections.

Boutique 189
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RICE 2022: Albertson’s Provides Sneak Peek at Plans for Upcoming Marketplace

Retail TouchPoints

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building

Planning 289
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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ChatOps: Managing Kubernetes Deployments in Webex

Cisco Retail

This is the third post in a series about writing ChatOps services on top of the Webex API. In the first post , we built a Webex Bot that received message events from a group room and printed the event JSON out to the console. In the second , we added security to that Bot, adding an encrypted authentication header to Webex events, and subsequently adding a simple list of authorized users to the event handler.

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Opinion: Our customers will vote on climate action with their wallets

Inside Retail

Incredibly, climate action barely rates a mention in this year’s election campaign, yet a significant national survey undertaken during the heart of the pandemic revealed that – even in the midst of that crisis – Australians were more concerned about climate change than Covid-19. Those Australians are of course voters, customers and workers who power our economy.

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Volvo zooms into Brent Cross with electric car showcase

Retail Focus

Volvo, one of Europe’s leading car makers, has opened a new studio at Brent Cross, providing unique access to its latest electric vehicles as the brand aims to ‘become all-electric’ by 2030. This is the first electric vehicle showcase within a UK retail destination for Volvo and underpins the wider strategy by Hammerson to repurpose and future-proof the destination with more experiential, entertainment and leisure brands.

Returns 189
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U.S. Apparel Resale to Double in Next Five Years, Fueled by Retailers and Brands

Retail TouchPoints

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. The U.S. secondhand market is projected to double in the next five years, reaching $82 billion by 2026, according to ThredUP ’s 10 th annual Resale Report , conducted in partnership with GlobalData.

Apparel 288
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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How Cisco DNA Assurance Proves It’s ‘Not a Network Issue’

Cisco Retail

When something in your house breaks, it’s your problem. When something in your network breaks, it’s everyone’s problem. At least, that’s how it can feel when the sudden influx of support tickets, angry phone calls, and so on start rolling in. They quickly remind you that those numbers behind the traffic visualizations are more than numbers alone. They represent individuals.

ATS 144
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Coles to offer 10 days paid gender affirmation leave to staff

Inside Retail

Coles has introduced 10 days of paid leave for team members who undergo gender affirmation. Coles’ chief legal and safety officer, and chair of the Coles Pride Steering Committee, David Brewster said the retailer is committed to championing LGBTQI+ inclusion in the workplace. “We know that we have at least 900 team members who identify as transgender or gender diverse.

ATS 246
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e.GO Mobile Opens New Brand and Experience Store in Berlin

Retail Focus

Independent German electric car manufacturer, Next.e.GO Mobile SE, is setting a new benchmark in customer experience with brand stores that are more than just a point of sale. In the new Brand Store on Berlin’s Kurfürstendamm (216), visitors can experience the e.GO way of building cars, the new model e.wave X and are also able to reserve directly on site. “For us the brand store is much more than a place to display our cars or get a test drive; it is a place to connect with our custo

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Eyezon Expands Live Shopping Services to South America

Retail TouchPoints

On-demand social shopping platform eyezon has expanded into Latin America. The solution provider connects shoppers with retail agents, friends and product and category experts through livestreaming sessions. Its inaugural customers include Peruvian home and electronics retailer Promart and Brazilian sports apparel retailer Innovasport. Eyezon is designed to provide a personalized shopping experience that aims to re-create the physical store and associated human connectivity, to clarify questions

Shopping 283
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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From Cloud to Car: How NIO Develops Intelligent Vehicles on NVIDIA HGX

Nvidia

Building next-generation intelligent vehicles requires an AI infrastructure that pushes the cutting edge. Electric vehicle maker NIO is using NVIDIA HGX to build a comprehensive data center infrastructure for developing AI-powered, software-defined vehicles. With high-performance compute, the automaker can continuously iterate on sophisticated deep learning models, creating robust autonomous driving algorithms in a closed-loop environment.

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Toombul Shopping Centre to close due to extensive flood damage

Inside Retail

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

Shopping 246
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Retail Focus - Untitled Article

Retail Focus

Carnaby unveils a brand new installation to mark this year’s celebration for the Queen’s Platinum Jubilee. A glistening crown embellishes Carnaby Streets Union Flag with two platinum disc arches bookending both ends of the street. The oversized crown sits at the junction of Carnaby Street and Ganton Street above the 3D shimmer Union Flag which is adorned with 30,000 red, white and blue shimmer discs.

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Albertsons to Launch Smart Shopping Carts at Select Stores

Retail TouchPoints

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. The carts use computer vision to identify items by extracting visual features (including barcodes) of the items placed within them, and a built-in scale calculates totals for produce.

Shopping 278
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Stay on Top of Internet, Mobile, AdTech, MarTech and SaaS Technology at this Expo

Small Biz Trends

Staying on top of the latest technologies is one of the ways your small business can keep ahead of the competition. TECHSPO ATLANTA 2022 is going to bring together some of the best developers, brands, marketers, technology providers, designers, innovators, and evangelists in their field. The two-day event will showcase the tools small businesses can implement to future-proof their operations.

ATS 141
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Woolworths to anchor new Devonport retail centre

Inside Retail

A development application has been lodged for a $40 million retail centre in Devonport, Tasmania with Woolworths confirmed as the anchor tenant. Stony Rise Village will be built adjacent to the suburb’s Devonport Homemaker Centre. The 7500sqm neighbourhood retail centre is scheduled to open in 2024. Developer Tipalea Partners says a leasing campaign will commence later this year for a variety of tenants to colocate with Woolworths, which will take 4000sqm, including a 400sqm online direct-

Shopping 246
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New tenants sign up at Cwmbran Centre Wales

Retail Focus

Four new and exciting retailers are coming to Cwmbran Centre, Wales, after agreeing lease terms with the owner of the town’s leading retail destination. The new occupiers – Geek Retreat, H & T Pawnbrokers, USA Toys Ltd, and Star Sports Bet – are all fitting out their respective stores, ready to open to the public in the next few weeks, said national commercial property and investment company LCP.

ATS 162
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Webinar Spotlights AAPI Entrepreneurs

Retail TouchPoints

Five leading and emerging Asian and Pacific Islander entrepreneurs will share their stories of the challenges involved in launching and operating brands as a member of a minority group during an interactive webinar airing May 26, 2022 at 1 p.m. Eastern. The webinar, presented by product discovery platform RangeMe , will feature: Rochelle Currie, Founder, Nila Botanics ; Lauren Jin, Founder, CLE Cosmetics ; Dr.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.