Sat.May 14, 2022 - Fri.May 20, 2022

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How coaching influences retail sales culture

Inside Retail

It’s time to get that great sales team of yours delivering the best possible well-rounded customer experience. Here’s the coaching framework to make that happen: Sales training alone won’t cut it anymore. Research shows that a combination three key elements can increase sales performance by an average between 41 to 55 per cent. Let’s do the maths. 1 + 2 + 3 = 55.

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Content Marketing Course Options for You

Small Biz Trends

Getting your product ready for market is only the primary step, selling your product requires different types of marketing strategies. Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Content marketing courses teach you the best of these strategies.

Marketing 140
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Retailers, Are You Ready to Maximize Your Retail Media Revenue?

Retail TouchPoints

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

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Shopper Marketing Weekly Snacks #06

Tokinomo

Campaign scoop. Change is always good. Kevin Hart, one of the funniest celebrities shoot a commercial for Beyond Meat to show us that “Change is a great thing”. While the commercial focuses on the importance of tradition, it highlights the impact that a small change can have on the future of our planet.

Marketing 246
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Mountain bike apparel startup debuts sustainable clothing range

Inside Retail

Mountain bike apparel startup, Norman, has unveiled its first range of sustainable and ethically-produced clothing that combines “support and utility with a modern minimalist aesthetic”. Co-founders Jacinta and Charlie Timmins said they launched the label after identifying a gap in the market for ethically produced, durable mountain bike clothing that makes its wearers feel comfortable on and off the bike.

Apparel 264
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Dyson launches new pioneering technology space in Harrods, London

Retail Focus

Dyson has unveiled its innovative new technology space in Harrods, Knightsbridge. Dyson’s latest innovations in Haircare, Environmental Care and cord-free Floorcare will now be available at Harrods. All Dyson technology can be found at the prestigious Technology Hall on the 5 th floor at Harrods where Dyson Experts will be on hand to educate Harrods customers and allow shoppers to get hands-on with Dyson technology.

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Mexican Pizza is back at Taco Bell

Retail Wire

Taco Bell has put its popular Mexican Pizza back on the menu after removing it two years ago. The chain made the decision to add the item back after fans of the dish went on social media to lobby for its return.

ATS 183
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‘A huge win’: HR experts welcome progress on paid domestic violence leave

Inside Retail

CW: This story is about family and domestic violence. Help is available at 1800RESPECT. Australian HR experts have welcomed the Fair Work Commission’s recent finding that people working under modern awards should be entitled to 10 days of paid family and domestic violence leave, saying the benefits far outweigh any potential costs to businesses. “The introduction of a paid domestic violence leave policy is a hugely positive step, for both employees and employers, and society, full stop,” Melissa

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Marks and Spencer to open new store at Lakeside, Essex

Retail Focus

Lakeside, owned by property company SGS, is pleased to announce that M&S has signed to open a new store at the centre, due to launch in Spring 2023. Lakeside’s existing M&S store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The store will offer customers a wide range of M&S products across its new Foodhall and Clothing & Home departments.

ATS 189
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28 Brands Sign Charter to Mitigate Racially Biased Experiences in Retail Environments

Retail TouchPoints

Sephora and 27 other retailers, along with the Open to All nonprofit, have signed the Mitigate Racial Bias in Retail Charter, marking their commitment to concrete steps that will improve equality across the industry. The charter is designed to create a more welcoming environment for all by reducing racially biased experiences and unfair treatment of shoppers.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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What You Need Out of Your Price Comparison Software

Wiser

In the world of modern retail, most shoppers prefer to compare product prices before making any final purchases. But price comparison software isn’t just for customers, as there are many benefits that brands and retailers stand to gain from pricing comparisons when building their pricing strategy. What is Price Comparison Software? Pricing comparison software are tools that can be used to keep tabs on competitor pricing for products and services.

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Woolworths to take a majority stake in MyDeal

Inside Retail

Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05 per share – values MyDeal at $271.8 million and is subject to customary conditions, including ACCC and court approval.

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Laings opens debut OMEGA showroom for Wales in St David’s

Retail Focus

Landsec has announced that Laings, the luxury jewellery retailer, has opened a new dedicated OMEGA showroom at St David’s Cardiff. The renowned watchmaker has taken an 838 sq ft space, which is both the first mono-brand showroom to be operated by Laings, and the first dedicated store for OMEGA in Wales. The new location on Hayes Arcade, the emerging luxury watch and jewellery quarter at St David’s, features OMEGA’s Constellation, Seamaster, Speedmaster, and De Ville collections.

Boutique 189
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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

Retail TouchPoints

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Overcoming this challenge requires DTC companies to leverage their advantages as specialty retailers in order to deliver highly targeted messages that lay out their value proposition, while also delivering a personalized experience that a broader marke

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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ChatOps: Managing Kubernetes Deployments in Webex

Cisco Retail

This is the third post in a series about writing ChatOps services on top of the Webex API. In the first post , we built a Webex Bot that received message events from a group room and printed the event JSON out to the console. In the second , we added security to that Bot, adding an encrypted authentication header to Webex events, and subsequently adding a simple list of authorized users to the event handler.

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Opinion: Our customers will vote on climate action with their wallets

Inside Retail

Incredibly, climate action barely rates a mention in this year’s election campaign, yet a significant national survey undertaken during the heart of the pandemic revealed that – even in the midst of that crisis – Australians were more concerned about climate change than Covid-19. Those Australians are of course voters, customers and workers who power our economy.

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Volvo zooms into Brent Cross with electric car showcase

Retail Focus

Volvo, one of Europe’s leading car makers, has opened a new studio at Brent Cross, providing unique access to its latest electric vehicles as the brand aims to ‘become all-electric’ by 2030. This is the first electric vehicle showcase within a UK retail destination for Volvo and underpins the wider strategy by Hammerson to repurpose and future-proof the destination with more experiential, entertainment and leisure brands.

Returns 189
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U.S. Apparel Resale to Double in Next Five Years, Fueled by Retailers and Brands

Retail TouchPoints

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. The U.S. secondhand market is projected to double in the next five years, reaching $82 billion by 2026, according to ThredUP ’s 10 th annual Resale Report , conducted in partnership with GlobalData.

Apparel 321
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Want SASE? Just Add Software!

Cisco Retail

Twenty-first-century networking. It seems like a simple idea. All you want is to get the network to do what you intend it to. Nothing more, nothing less. But in today’s world, there are so many factors when it comes to networking: more users, more devices, security concerns, various domains, distributed applications, cloud, artificial intelligence (AI), 5G, IoT — the list goes on and on.

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Coles to offer 10 days paid gender affirmation leave to staff

Inside Retail

Coles has introduced 10 days of paid leave for team members who undergo gender affirmation. Coles’ chief legal and safety officer, and chair of the Coles Pride Steering Committee, David Brewster said the retailer is committed to championing LGBTQI+ inclusion in the workplace. “We know that we have at least 900 team members who identify as transgender or gender diverse.

ATS 246
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e.GO Mobile Opens New Brand and Experience Store in Berlin

Retail Focus

Independent German electric car manufacturer, Next.e.GO Mobile SE, is setting a new benchmark in customer experience with brand stores that are more than just a point of sale. In the new Brand Store on Berlin’s Kurfürstendamm (216), visitors can experience the e.GO way of building cars, the new model e.wave X and are also able to reserve directly on site. “For us the brand store is much more than a place to display our cars or get a test drive; it is a place to connect with our custo

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RICE 2022: Albertson’s Provides Sneak Peek at Plans for Upcoming Marketplace

Retail TouchPoints

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building

Planning 312
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Introducing new cloud resources page for Cisco Secure Firewall

Cisco Retail

The last two years have created a lot of pressure on us all. The pandemic has forced us to adapt to new ways of working and has presented many technological challenges, one of which is multi-cloud transformation. As we can see, these challenges are not going away soon and the need for agile adaptation is critical. Whilst most teams have adapted already, it has taken a toll on them.

ATS 145
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Toombul Shopping Centre to close due to extensive flood damage

Inside Retail

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

Shopping 246
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Retail Focus - Untitled Article

Retail Focus

Carnaby unveils a brand new installation to mark this year’s celebration for the Queen’s Platinum Jubilee. A glistening crown embellishes Carnaby Streets Union Flag with two platinum disc arches bookending both ends of the street. The oversized crown sits at the junction of Carnaby Street and Ganton Street above the 3D shimmer Union Flag which is adorned with 30,000 red, white and blue shimmer discs.

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RICE 2022: How Coach Uses Store Design, Pop-Ups and Digital Installations to ‘Go Local’

Retail TouchPoints

During the design:retail Conference and Expo session titled How Coach Embraces Retail Transformation: From Physical to Immersive Experiences at the Retail Innovation Conference and Expo , Giovanni Zaccariello, SVP of Global Visual Experience at Coach , revealed how the brand’s prioritization of connecting locally with consumers is successfully driving interest in the Coach brand.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Your employees are everywhere. Is your security?

Cisco Retail

Embracing security resilience for the hybrid work era. Hybrid work is here to stay. According to our survey, only 9 percent of the global workforce plans to return to the office full time. Employees have become accustomed to working from home and on-the-go, and modern organizations will need to keep up with this shift to retain much-needed talent. While flexibility has become king, many people may also miss in-person collaboration, and will want to meet with others in the office on an ad hoc bas

Location 145
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Woolworths to anchor new Devonport retail centre

Inside Retail

A development application has been lodged for a $40 million retail centre in Devonport, Tasmania with Woolworths confirmed as the anchor tenant. Stony Rise Village will be built adjacent to the suburb’s Devonport Homemaker Centre. The 7500sqm neighbourhood retail centre is scheduled to open in 2024. Developer Tipalea Partners says a leasing campaign will commence later this year for a variety of tenants to colocate with Woolworths, which will take 4000sqm, including a 400sqm online direct-

Shopping 246
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New tenants sign up at Cwmbran Centre Wales

Retail Focus

Four new and exciting retailers are coming to Cwmbran Centre, Wales, after agreeing lease terms with the owner of the town’s leading retail destination. The new occupiers – Geek Retreat, H & T Pawnbrokers, USA Toys Ltd, and Star Sports Bet – are all fitting out their respective stores, ready to open to the public in the next few weeks, said national commercial property and investment company LCP.

ATS 162
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Tom Tailor Enhances Mobile Customer Experience With New App

Retail TouchPoints

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets. Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt