Retail TouchPoints
APRIL 12, 2022
Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.
Rangeme
APRIL 12, 2022
Arf. Woof? Bark! Pet supplies are a hot commodity these days as consumers eagerly pamper their pooches and coddle their cats. Whether they’ve been a long-time pet parent or caught the pandemic pet bug and adopted a furry friend, the money consumers are spending on their pets these days isn’t just for kibble and a few bits; instead, they want the best for Rover and Fluffy.
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Inside Retail
APRIL 12, 2022
Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.
Tokinomo
APRIL 12, 2022
Putting the shopper experience first. One-stop shopping. It’s 2022 and retailers know that customer experience is the key to a shopper’s heart (and wallet ??). The COVID-19 pandemic and WFH trend allowed more people to shop online and discover the e-Commerce experience. However, there are some brands that understood how to combine both online and offline, just like Kroger and Bed Bath & Beyond.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
APRIL 11, 2022
DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).
Intelligence Node
APRIL 13, 2022
The Digital Shopper & the Evolving Retail Landscape How has retail changed in the past few years? While there are multiple right answers to this question, the most obvious one. The post Leveraging Digital Buying Signals for Retail Success appeared first on Blog.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo
APRIL 12, 2022
It’s important to know your customers and understand their needs and wants. This industry is changing constantly and so do the needs of shoppers. However, there is one thing that doesn’t seem to change drastically in the last years: Shopper profiles.
Retail TouchPoints
APRIL 13, 2022
Walmart has named John Rainey to the role of EVP and CFO, effective June 6, 2022. Rainey joins Walmart from PayPal , where he currently serves as CFO and EVP, Global Customer Operations. He succeeds Brett Biggs, who is leaving Walmart to pursue opportunities in both the for-profit and nonprofit sectors. At PayPal, Rainey is responsible for all of PayPal’s financial operations and leads the Global Customer Operations team in its efforts to deliver top-notch service experiences through its custome
Retail Wire
APRIL 15, 2022
Rite Aid plans to close 145 “unprofitable stores” as it seeks to bring its cost in line with revenues. The drugstore chain reported a loss of $7.18 per share even as sales improved 2.5 percent on a year-over-year basis. The retailer operates more than 2,400 stores across 17 states.
Inside Retail
APRIL 12, 2022
Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.
Speaker: Amanda Adams, Fractional CFO, CPA
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Retail Focus
APRIL 14, 2022
Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.
Retail TouchPoints
APRIL 15, 2022
Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. The offer values Kohl’s at $69 per share, slightly lower than the $70 per share Hudson’s Bay Co. said it is willing to pay but still well above Kohl’s April 11 share price of $57.24.
Retail Wire
APRIL 15, 2022
Amazon.com CEO Andy Jassy sees an opportunity for non-fungible tokens to be sold on his company’s online platform, but accepting cryptocurrency as payment will take longer.
Inside Retail
APRIL 10, 2022
Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Focus
APRIL 14, 2022
A competition to celebrate the exceptional people working in store teams around the country has launched for a second year, to share and reward stories of outstanding service, dedication and pride from the heart of the nation’s retail industry. . Launching today (14 th April), the Proud of My Store online hub is now open for entries from supermarket branches, boutiques, banks, pharmacies, salons, restaurants and more, inviting them to tell their local store’s story – whether it’s a big id
Retail TouchPoints
APRIL 11, 2022
In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.
Retail Wire
APRIL 15, 2022
Gopuff is looking to prove that rapid delivery companies can be profitable, but needs more time. The company has sought to raise $1 billion in debt, laid off about three percent of its workforce and pushed back its initial public offering as it seeks to stabilize its business going forward.
Inside Retail
APRIL 10, 2022
Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Cisco Retail
APRIL 15, 2022
Part 1 of the 2-part Cisco DNA Center Planning and Adoption. My goal for this series is to help you get started with Cisco DNA Center and get the most out of your investment. I am going to sell you on why you want or need Cisco DNA Center because if you are reading this, it is because you are ready to get started but have some questions or concerns about what the heck Cisco DNA Center does.
Retail TouchPoints
APRIL 14, 2022
No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire
Retail Wire
APRIL 14, 2022
The Dream Wheel, a 300-foot tall observation wheel similar the London Eye, is ready for riders at the American Dream Mall in New Jersey. The wheel is being counted on as tourist attraction. London Eye attracts more than three million visitors a year.
Inside Retail
APRIL 12, 2022
New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Cisco Retail
APRIL 13, 2022
About 10 years ago, Cisco built its first Rugged IP67 router – suffice to say it had a unique skill set, such as the ability to withstand a drop from about 15ft high, being dunked in water, and shoved into an oven! These IP67 routers are completely ruggedized, modular platforms that enable you to add IP to your unconnected devices. Electric utilities and other industrial customers were able to build a highly secure, reliable, and scalable communication infrastructure on top of their electric gri
Retail TouchPoints
APRIL 14, 2022
Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social Dilemma , we now understand more than ever how social networks and search engines utilize our data not only to sell us products and services but also to promote ideology, opinions, and political views. As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what t
Retail Wire
APRIL 14, 2022
A survey of CEOs and other c-suite executives in the U.S. finds that 68 percent admit their companies are guilty of greenwashing activity. Eighty percent of executives say their company is “above average” when it comes to sustainability initiatives, even as 65 percent say they aren’t sure how to go about making progress on green issues.
Inside Retail
APRIL 10, 2022
Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Nvidia
APRIL 14, 2022
This GFN Thursday delivers more gr-EA-t games as two new titles from Electronic Arts join the GeForce NOW library. Gamers can now enjoy Need for Speed HEAT and Plants vs. Zombies Garden Warfare 2 streaming from GeForce NOW to underpowered PCs, Macs, Chromebooks, SHIELD TV and mobile devices. It’s all part of the eight total games coming to the cloud, starting your weekend off right.
Retail TouchPoints
APRIL 14, 2022
For the first time in its history, Amazon will charge U.S. sellers using its Fulfillment by Amazon (FBA) services a 5% per-item surcharge designed to address fast-rising costs, particularly for fuel. Amazon detailed the changes, which take effect April 28, 2022, here. The country’s inflation rate reached 8.5% on an annual basis in March, according to Bureau of Labor Statistics data released April 12 — its highest rate in more than four decades.
Retail Wire
APRIL 13, 2022
Walmart has hired John Rainey, chief financial officer at PayPal, as its new CFO, effective June 6. Mr. Rainey will replace Walmart’s long-time CFO Brett Biggs. Jefferies analyst Stephanie Wissink said Mr. Rainey’s hiring will prove valuable for Walmart “as a provider of financial services for its customers.
Inside Retail
APRIL 12, 2022
Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable. Priceline health insurance members will receive Sister Club bonus points for every $1 spent on the premium and a $5 voucher for every $50 spent in Priceline and Priceline Pharmacy stores.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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