Sat.Apr 09, 2022 - Fri.Apr 15, 2022

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 358
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Pet Supplies Industry is Soaring Due to COVID-19 Adoptions

Rangeme

Arf. Woof? Bark! Pet supplies are a hot commodity these days as consumers eagerly pamper their pooches and coddle their cats. Whether they’ve been a long-time pet parent or caught the pandemic pet bug and adopted a furry friend, the money consumers are spending on their pets these days isn’t just for kibble and a few bits; instead, they want the best for Rover and Fluffy.

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Bad debt blowout fuels massive Afterpay loss

Inside Retail

Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.

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Shopper Marketing Weekly Snacks #01

Tokinomo

Putting the shopper experience first. One-stop shopping. It’s 2022 and retailers know that customer experience is the key to a shopper’s heart (and wallet ??). The COVID-19 pandemic and WFH trend allowed more people to shop online and discover the e-Commerce experience. However, there are some brands that understood how to combine both online and offline, just like Kroger and Bed Bath & Beyond.

Marketing 246
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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DSW Plans to Double Sales of Private Label Brands Over Next 5 Years

Retail TouchPoints

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Planning 329
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Leveraging Digital Buying Signals for Retail Success

Intelligence Node

The Digital Shopper & the Evolving Retail Landscape How has retail changed in the past few years? While there are multiple right answers to this question, the most obvious one. The post Leveraging Digital Buying Signals for Retail Success appeared first on Blog.

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Top 5 Shopper Profiles for Grocery Stores

Tokinomo

It’s important to know your customers and understand their needs and wants. This industry is changing constantly and so do the needs of shoppers. However, there is one thing that doesn’t seem to change drastically in the last years: Shopper profiles.

Marketing 246
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Walmart Taps PayPal for New CFO

Retail TouchPoints

Walmart has named John Rainey to the role of EVP and CFO, effective June 6, 2022. Rainey joins Walmart from PayPal , where he currently serves as CFO and EVP, Global Customer Operations. He succeeds Brett Biggs, who is leaving Walmart to pursue opportunities in both the for-profit and nonprofit sectors. At PayPal, Rainey is responsible for all of PayPal’s financial operations and leads the Global Customer Operations team in its efforts to deliver top-notch service experiences through its custome

Finance 307
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Rite Aid to close 145 stores in cost-cutting move

Retail Wire

Rite Aid plans to close 145 “unprofitable stores” as it seeks to bring its cost in line with revenues. The drugstore chain reported a loss of $7.18 per share even as sales improved 2.5 percent on a year-over-year basis. The retailer operates more than 2,400 stores across 17 states.

Planning 189
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Grocery giants face ‘marathon, damaging’ court case over underpayments

Inside Retail

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one. But the proceedings will not begin until June next year, extending the wait for affected staff to be paid, should the court rule in favour of reimbursements.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Liverpool ONE welcomes Timothy Oulton first standalone gallery in NORTHERN ENGLAND

Retail Focus

Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.

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Reuters: Franchise Group Makes $9 Billion Bid for Kohl’s

Retail TouchPoints

Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. The offer values Kohl’s at $69 per share, slightly lower than the $70 per share Hudson’s Bay Co. said it is willing to pay but still well above Kohl’s April 11 share price of $57.24.

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Out-of-stocks led to $175M in lost sales at Bed Bath & Beyond

Retail Dive

Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges.

ATS 145
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Inside Lorna Jane’s digital transformation

Inside Retail

Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.

Shopping 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Cisco DNA Center Planning and Adoption, Part 1 – What you need to make the jump to light speed

Cisco Retail

Part 1 of the 2-part Cisco DNA Center Planning and Adoption. My goal for this series is to help you get started with Cisco DNA Center and get the most out of your investment. I am going to sell you on why you want or need Cisco DNA Center because if you are reading this, it is because you are ready to get started but have some questions or concerns about what the heck Cisco DNA Center does.

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How Conversational AI Keeps Retailers Running Efficiently and Effectively

Retail TouchPoints

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

Shipping 306
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From physical stores to the metaverse, what retail execs are thinking about in 2022

Retail Dive

Executives at Shoptalk shared insight on how companies are navigating fast-moving industry changes.

ATS 139
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Dan Murphy’s opens premium concept store stocking rare wines

Inside Retail

Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.

Planning 246
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Announcing Risk-Based Endpoint Security with Cisco Secure Endpoint and Kenna Security

Cisco Retail

With a tidal wave of vulnerabilities out there and brand-new vulnerabilities coming out daily, security teams have a lot to handle. Addressing every single vulnerability is nearly impossible and prioritizing them is no easy task either since it’s difficult to effectively focus on the small number of vulnerabilities that matter most to your organization.

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No7 Beauty Company Initiates Digital Transformation of its PLM

Retail TouchPoints

No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire

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Amazon has no immediate plans to accept cryptocurrency

Retail Wire

Amazon.com CEO Andy Jassy sees an opportunity for non-fungible tokens to be sold on his company’s online platform, but accepting cryptocurrency as payment will take longer.

Planning 130
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Westpac claims new online scam blocks are saving customers millions

Inside Retail

Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Liquid Cooling for Computers is Cool Again – Here are the Reasons Why

Cisco Retail

This is the third blog in my “ Future of Hardware ” series that looks at how key industry trends and emerging innovation are impacting computing system design and operations. The first blog examined exponential growth in computing performance while the second examined the trend toward disaggregating computing componentry. This blog looks at recent advancements in cooling technology, specifically advances in liquid cooling for compute hardware.

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Data Privacy Concerns Usher in New Era of Hyper-Personalization

Retail TouchPoints

Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social Dilemma , we now understand more than ever how social networks and search engines utilize our data not only to sell us products and services but also to promote ideology, opinions, and political views. As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what t

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Gopuff put off its IPO and seeks to stabilize its business

Retail Wire

Gopuff is looking to prove that rapid delivery companies can be profitable, but needs more time. The company has sought to raise $1 billion in debt, laid off about three percent of its workforce and pushed back its initial public offering as it seeks to stabilize its business going forward.

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Rodd & Gunn to open global flagship in Brisbane

Inside Retail

New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.

Fashion 245
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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UK’s frontline retail teams to be celebrated with return of ‘Proud of My Store’ competition for 2022

Retail Focus

A competition to celebrate the exceptional people working in store teams around the country has launched for a second year, to share and reward stories of outstanding service, dedication and pride from the heart of the nation’s retail industry. . Launching today (14 th April), the Proud of My Store online hub is now open for entries from supermarket branches, boutiques, banks, pharmacies, salons, restaurants and more, inviting them to tell their local store’s story – whether it’s a big id

Returns 130
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Amazon Adds 5% Inflation Surcharge for Domestic FBA Sellers

Retail TouchPoints

For the first time in its history, Amazon will charge U.S. sellers using its Fulfillment by Amazon (FBA) services a 5% per-item surcharge designed to address fast-rising costs, particularly for fuel. Amazon detailed the changes, which take effect April 28, 2022, here. The country’s inflation rate reached 8.5% on an annual basis in March, according to Bureau of Labor Statistics data released April 12 — its highest rate in more than four decades.

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The Dream Wheel is ready for a spin at American Dream Mall

Retail Wire

The Dream Wheel, a 300-foot tall observation wheel similar the London Eye, is ready for riders at the American Dream Mall in New Jersey. The wheel is being counted on as tourist attraction. London Eye attracts more than three million visitors a year.

ATS 130
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Assembly Label launches Re-Worn program, to promote circular economy

Inside Retail

Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt