Retail TouchPoints
APRIL 12, 2022
Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.
Rangeme
APRIL 12, 2022
Arf. Woof? Bark! Pet supplies are a hot commodity these days as consumers eagerly pamper their pooches and coddle their cats. Whether they’ve been a long-time pet parent or caught the pandemic pet bug and adopted a furry friend, the money consumers are spending on their pets these days isn’t just for kibble and a few bits; instead, they want the best for Rover and Fluffy.
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Inside Retail
APRIL 12, 2022
Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.
Tokinomo
APRIL 12, 2022
Putting the shopper experience first. One-stop shopping. It’s 2022 and retailers know that customer experience is the key to a shopper’s heart (and wallet ??). The COVID-19 pandemic and WFH trend allowed more people to shop online and discover the e-Commerce experience. However, there are some brands that understood how to combine both online and offline, just like Kroger and Bed Bath & Beyond.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
APRIL 11, 2022
In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.
Intelligence Node
APRIL 13, 2022
The Digital Shopper & the Evolving Retail Landscape How has retail changed in the past few years? While there are multiple right answers to this question, the most obvious one. The post Leveraging Digital Buying Signals for Retail Success appeared first on Blog.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo
APRIL 12, 2022
It’s important to know your customers and understand their needs and wants. This industry is changing constantly and so do the needs of shoppers. However, there is one thing that doesn’t seem to change drastically in the last years: Shopper profiles.
Retail TouchPoints
APRIL 15, 2022
Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. The offer values Kohl’s at $69 per share, slightly lower than the $70 per share Hudson’s Bay Co. said it is willing to pay but still well above Kohl’s April 11 share price of $57.24.
Retail Wire
APRIL 15, 2022
Rite Aid plans to close 145 “unprofitable stores” as it seeks to bring its cost in line with revenues. The drugstore chain reported a loss of $7.18 per share even as sales improved 2.5 percent on a year-over-year basis. The retailer operates more than 2,400 stores across 17 states.
Inside Retail
APRIL 11, 2022
Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one. But the proceedings will not begin until June next year, extending the wait for affected staff to be paid, should the court rule in favour of reimbursements.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Focus
APRIL 14, 2022
Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.
Retail TouchPoints
APRIL 11, 2022
DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).
Retail Dive
APRIL 13, 2022
Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges.
Inside Retail
APRIL 10, 2022
Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.
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Cisco Retail
APRIL 15, 2022
Part 1 of the 2-part Cisco DNA Center Planning and Adoption. My goal for this series is to help you get started with Cisco DNA Center and get the most out of your investment. I am going to sell you on why you want or need Cisco DNA Center because if you are reading this, it is because you are ready to get started but have some questions or concerns about what the heck Cisco DNA Center does.
Retail TouchPoints
APRIL 11, 2022
Wing , the Alphabet drone service, launched its first commercial drone delivery in a major metropolitan area on April 7 by making a delivery from a Walgreens store in the Dallas-Fort Worth area. The delivery marked the official launch of a drone-based delivery program that also will offer ice cream from Blue Bell Creameries , prescription pet medications from easyvet and first aid kits from Texas Health.
Retail Wire
APRIL 15, 2022
Amazon.com CEO Andy Jassy sees an opportunity for non-fungible tokens to be sold on his company’s online platform, but accepting cryptocurrency as payment will take longer.
Inside Retail
APRIL 12, 2022
Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Focus
APRIL 14, 2022
A competition to celebrate the exceptional people working in store teams around the country has launched for a second year, to share and reward stories of outstanding service, dedication and pride from the heart of the nation’s retail industry. . Launching today (14 th April), the Proud of My Store online hub is now open for entries from supermarket branches, boutiques, banks, pharmacies, salons, restaurants and more, inviting them to tell their local store’s story – whether it’s a big id
Retail TouchPoints
APRIL 14, 2022
For the first time in its history, Amazon will charge U.S. sellers using its Fulfillment by Amazon (FBA) services a 5% per-item surcharge designed to address fast-rising costs, particularly for fuel. Amazon detailed the changes, which take effect April 28, 2022, here. The country’s inflation rate reached 8.5% on an annual basis in March, according to Bureau of Labor Statistics data released April 12 — its highest rate in more than four decades.
Retail Wire
APRIL 15, 2022
Gopuff is looking to prove that rapid delivery companies can be profitable, but needs more time. The company has sought to raise $1 billion in debt, laid off about three percent of its workforce and pushed back its initial public offering as it seeks to stabilize its business going forward.
Inside Retail
APRIL 10, 2022
Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Retail Dive
APRIL 12, 2022
Executives at Shoptalk shared insight on how companies are navigating fast-moving industry changes.
Retail TouchPoints
APRIL 14, 2022
eBay will welcome Meta ’s former Head of Commerce for the Facebook App, Eddie Garcia, who will join the ecommerce giant as the company’s Chief Product Officer, effective April 18. Garcia will report to eBay CEO Jamie Iannone and will manage the marketplace’s Core Product organization and cultivate tech-led reimagination to improve the user experience.
Retail Wire
APRIL 14, 2022
The Dream Wheel, a 300-foot tall observation wheel similar the London Eye, is ready for riders at the American Dream Mall in New Jersey. The wheel is being counted on as tourist attraction. London Eye attracts more than three million visitors a year.
Inside Retail
APRIL 12, 2022
New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
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Nvidia
APRIL 14, 2022
This GFN Thursday delivers more gr-EA-t games as two new titles from Electronic Arts join the GeForce NOW library. Gamers can now enjoy Need for Speed HEAT and Plants vs. Zombies Garden Warfare 2 streaming from GeForce NOW to underpowered PCs, Macs, Chromebooks, SHIELD TV and mobile devices. It’s all part of the eight total games coming to the cloud, starting your weekend off right.
Retail TouchPoints
APRIL 14, 2022
No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire
Retail Wire
APRIL 14, 2022
A survey of CEOs and other c-suite executives in the U.S. finds that 68 percent admit their companies are guilty of greenwashing activity. Eighty percent of executives say their company is “above average” when it comes to sustainability initiatives, even as 65 percent say they aren’t sure how to go about making progress on green issues.
Inside Retail
APRIL 10, 2022
Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
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