Mass Relators

APRIL 21, 2022

SYRACUSE, N.Y. – A vast majority of consumers, 85%, will do more in-store shopping in 2022 than last year, according to new research from ChaseDesign. Factors driving this return to physical locations include having the simple ability to choose products in person, seeing what’s new, and taking advantage of the store staff’s expertise. At the same time, online ordering volumes and services like BOPIS are slipping from their 2021 highs, further bolstering the importance of a vibrant retail offerin

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Returns Checkout Shopping Marketing 52

Retail Pro

APRIL 21, 2022

Non-fungible tokens (NFTs) are becoming a bigger part of the fashion landscape. In so doing, they are also becoming a substantial part of retail. An NFT is a unique, “bespoke” item that by its very nature fits right into the … Continue reading → The post How NFTs are Influencing the Retail Market first appeared on Retail Pro Blog.

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Retail Marketing Marketing Fashion 83

Independent Retailer

APRIL 21, 2022

by Mark Hook. From ports clogged with containers and raw materials running low, to factories shutting down and truck drivers being in short supply, retailers have faced a steady stream of devastating supply chain issues over the last year. The worst part is that i ndustry experts and economists now believe the problems could continue into 2023 and beyond , with geopolitical tensions and ever-increasing costs adding to the disruption caused by the pandemic and a boom in consumer demand.

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Inside Retail

APRIL 21, 2022

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. . Trivago had used an algorithm to determine which travel booking site paid the highest cost-per-click fee and highlighted them on its website.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026. To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. For approximately two decades, Cookies and Dr.

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Retail Focus

APRIL 19, 2022

Helping your business to overcome a rocky patch may seem like a daunting prospect, but it is possible, and there are a lot of ways to start turning things around. Increasing profitability, boosting tax efficiency, and improving your employees’ experiences with the company are all tried and tested alternatives to burying your head in the sand, and wondering how (and when) things are going to get better. .

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Accounting Marketing Planning 278

Inside Retail

APRIL 18, 2022

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. “Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We see a big supply gap when it comes to Australian buyers having access to the most coveted sneakers, whether they’re hot new drops or all-time classics.”.

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Fashion Planning Consumer ATS 294

Retail TouchPoints

APRIL 21, 2022

Apple retail store workers at the Cumberland Mall location in Atlanta filed for a union election with the National Labor Relations Board (NLRB) on April 20, 2022, with 70% of the group of more than 100 eligible employees signing union authorization cards. This store’s employees become the first within the company’s U.S. operations to demand formal union recognition.

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Returns Location ATS 302

Retail Focus

APRIL 19, 2022

A creative shift in retail design isn’t a new, post-Covid development. Serious changes were happening before the pandemic, which kicked the creativity and the need to stay relevant, up a gear. Long before Covid, retailers were lacking a certain originality having become too transactional, but in the years leading up to 2020, imaginative changes were already being made to re-engage consumers.

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Consumer Shopping Management ATS 278

Tokinomo

APRIL 19, 2022

Taking shopper experience to the next level.

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Marketing Shopping 246

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

APRIL 20, 2022

Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong. NFT collectors can access a selection of NFTs, a majority of which are exclusively available at Harvey Nichols Pacific Place, including CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki and Doodles.

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Department Stores Apparel Fashion Location 290

Retail TouchPoints

APRIL 18, 2022

Natural dog treat brand WAG had cultivated a reputation for offering a premium line of goods, but despite the boom in pet ownership during COVID-19, WAG wasn’t able to generate the revenue growth and average order value improvements that it sought. The brand faced issues including cart abandonment, limited shopper engagement and lukewarm customer loyalty.

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Retail Wire

APRIL 20, 2022

Workers returning to their offices are finding that the costs associated with working outside their homes is much greater than it used to be. Travel, coffee and food costs are significantly higher today than they were at the beginning of 2020. “It’s a perfect storm,” said Becky Frankiewicz, U.S. president of ManpowerGroup. “We’re ready to get back to work, and now can you afford to get back to work?”.

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Returns ATS 189

Retail Focus

APRIL 21, 2022

GRIDSERVE , the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway – one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt® in Norwich. The first-of-its-kind EV experience facility delivers the latest charging technology, supplied by 100% renewable energy, and helps to pave the way for mass EV adoption well ahead of the 2030 ban on new petrol and diesel cars.

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Planning Accounting Customer Experience Location 189

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Customer Experience

Inside Retail

APRIL 21, 2022

Department store David Jones has launched a re-sale clothing initiative called Reloop in partnership with fashion rental company GlamCorner. The service works by allowing customers to opt-in to ‘re-commerce’ their purchases at a later date on the website. The platform will provide customers with the option to resell, rent, repair or recycle their clothes.

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Fashion Department Stores Accessories Shopping 264

Retail TouchPoints

APRIL 20, 2022

Batteries Plus has hired Derek Detenber as its new Chief Marketing and Merchandising Officer. In the role of CMMO, Detenber will lead teams across omnichannel marketing, design, category and merchandising to tell the Batteries Plus story. . Batteries Plus is in expansion mode; the retailer expects to add 60 franchised stores and open an additional 55 stores by the end of 2022.

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Retail Wire

APRIL 22, 2022

The number of Americans collecting jobless aid fell to about 1.42 million last week. The last time the number was that low was in February of 1970. The Labor Department said jobless claims inched down to 184,000 last week.

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Retail Focus

APRIL 21, 2022

Harrods has opened H beauty Bristol, the brand’s fourth standalone beauty store in the UK, this time located in The Mall, Cribbs Causeway. The 25,300 sq.ft. space brings together a diverse portfolio of must-have products and exceptional services from over 86 international beauty brands for customers to enjoy. The store is an experiential playground, where beauty novices and experts alike can discover some of the industry’s most forward-thinking and vibrant brands as well as stock up on their fo

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Boutique Location Shopping ATS 162

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Inside Retail

APRIL 18, 2022

Hell Pizza, the gourmet fast-food chain founded in New Zealand, is set to launch its first Australian store, in Brisbane, during the coming months. The company says it will grow its footprint across Queensland to test the market before introducing Hell nationwide. . The Kiwi brand said it is working with the restaurant group that also owns and operates the popular Burrito Bar chain in Australia in order to establish the Hell brand in the country.

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Marketing Consumer ATS 52

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business. Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago.

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Visual Merchandising Fulfillment Store Operations Consumer 285

Nvidia

APRIL 21, 2022

Your next trip to the dentist might offer a taste of AI. Pearl , a West Hollywood startup, provides AI for dental images to assist in diagnosis. It landed FDA clearance last month, the first to get such a go-ahead for dentistry AI. The approval paves the way for its use in clinics across the United States. “It’s really a first of its kind for dentistry,” said Ophir Tanz, co-founder and CEO of Pearl.

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Planning Advertising Shopping ATS 145

Retail Focus

APRIL 21, 2022

A strong addition to South Korea’s new generation of luxury, retail destinations opened its doors at the end of 2021 to high acclaim. Lotte enlisted London luxury retail designers Shed , known for a distinctly contemporary and progressive international design style, to reimagine a ‘different kind’ of department store, Lotte’s first major project in 7 years.

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Department Stores Outdoor Fashion Shopping 162

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

APRIL 21, 2022

Cosmetic brand Lush has opened its first 24-hour vending machine, located in Coal Drop’s Yard at King’s Cross in London. . Lush said it aims to provide customers with a distinctive retail experience by allowing them to purchase its products at any time of the day. . The machine is shaped like a circular kiosk. Customers walk around to and view the products, which include wrapped gift boxes.

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Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. These “considered purchases” require highly personal consultations, where customers are looking for advice and guidance before committing to a purchase.

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Nvidia

APRIL 22, 2022

Different parts of the globe are experiencing distinct climate challenges — severe drought, dangerous flooding, reduced biodiversity or dense air pollution. The challenges are so great that no country can solve them on their own. But innovative startups worldwide are lighting the way, demonstrating how these daunting challenges can be better understood and addressed with AI.

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Telecommunications Finance Shipping Location 145

Cisco Retail

APRIL 18, 2022

Welcome to the first blog of our series on how to use the Webex API to code up ChatOps workflows! In this post, you’ll learn how to create a Webex bot, register a Webhook in Webex, and configure your bot to listen to Webhook – all with plenty of code examples. Check back for more as we build new use cases that leverage different aspects of automation using chat-driven interfaces.

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Accounting Management Fashion Location 142

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

APRIL 20, 2022

Apparel and footwear retail companies Brand Collective and PAS Group are to merge, creating Australia’s third-largest fashion retail group. The deal, effective April 26, will aggregate 26 brands and 15 character licences, operate in 300 retail locations across Australia and New Zealand and employ 3000 staff. The company will also run some 250 wholesale accounts both locally and internationally.

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Department Stores Wholesale Apparel Fashion 246

Retail TouchPoints

APRIL 18, 2022

Fast Retailing , parent company of brands including UNIQLO and Theory , revealed major global expansion plans — including opening at least 300 new stores — in its FY2023, which ends in July 2023. As reported in WWD , Daisuke Tsukagoshi, CEO of UNIQLO USA, said that due to the booming North America market, the company plans to open 30 new stores per year and increase its total doors to 200 in the region within five years.

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Retail Wire

APRIL 18, 2022

Dollar General recognized Mary Gundel as being in the top five percent of the chain’s store managers. Ms. Gundel, loved her job, but had some real issues with the working conditions she faced such as staff shortages, unscheduled deliveries and other issues. She critiqued what is was like to be working as a store manager with six videos she posted on TikTok.

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Management 140

Cisco Retail

APRIL 20, 2022

What makes a successful cybersecurity program and how can organizations improve their resilience in a world that seems increasingly unpredictable? How do we know what actually works and what doesn’t in order to maximize success? These are the types of burning questions guiding Cisco’s Security Outcomes Study series. In the second edition of the study, Cisco conducted an independent, double-blind survey of over 5,100 IT professionals in 27 countries.

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ATS 138

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Customer Experience