Sat.Apr 16, 2022 - Fri.Apr 22, 2022

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ChaseDesign survey: Shoppers want to return to stores

Mass Relators

SYRACUSE, N.Y. – A vast majority of consumers, 85%, will do more in-store shopping in 2022 than last year, according to new research from ChaseDesign. Factors driving this return to physical locations include having the simple ability to choose products in person, seeing what’s new, and taking advantage of the store staff’s expertise. At the same time, online ordering volumes and services like BOPIS are slipping from their 2021 highs, further bolstering the importance of a vibrant retail offerin

Returns 52
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How NFTs are Influencing the Retail Market

Retail Pro

Non-fungible tokens (NFTs) are becoming a bigger part of the fashion landscape. In so doing, they are also becoming a substantial part of retail. An NFT is a unique, “bespoke” item that by its very nature fits right into the … Continue reading → The post How NFTs are Influencing the Retail Market first appeared on Retail Pro Blog.

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6 Ways Retailers Can Beat the Supply Chain Crisis in 2022

Independent Retailer

by Mark Hook. From ports clogged with containers and raw materials running low, to factories shutting down and truck drivers being in short supply, retailers have faced a steady stream of devastating supply chain issues over the last year. The worst part is that i ndustry experts and economists now believe the problems could continue into 2023 and beyond , with geopolitical tensions and ever-increasing costs adding to the disruption caused by the pandemic and a boom in consumer demand.

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Trivago fined $44.7 million for misleading travellers

Inside Retail

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. . Trivago had used an algorithm to determine which travel booking site paid the highest cost-per-click fee and highlighted them on its website.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026. To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. For approximately two decades, Cookies and Dr.

Marketing 354
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How restructuring your business can help it to recover

Retail Focus

Helping your business to overcome a rocky patch may seem like a daunting prospect, but it is possible, and there are a lot of ways to start turning things around. Increasing profitability, boosting tax efficiency, and improving your employees’ experiences with the company are all tried and tested alternatives to burying your head in the sand, and wondering how (and when) things are going to get better. .

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Singapore sneaker reseller Ox Street to launch in Australia, NZ

Inside Retail

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. “Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We see a big supply gap when it comes to Australian buyers having access to the most coveted sneakers, whether they’re hot new drops or all-time classics.”.

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UNIQLO Parent Plans 300-Store Global Expansion with Focus on North America

Retail TouchPoints

Fast Retailing , parent company of brands including UNIQLO and Theory , revealed major global expansion plans — including opening at least 300 new stores — in its FY2023, which ends in July 2023. As reported in WWD , Daisuke Tsukagoshi, CEO of UNIQLO USA, said that due to the booming North America market, the company plans to open 30 new stores per year and increase its total doors to 200 in the region within five years.

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How the pandemic was a catalyst for ‘New Retail’ design

Retail Focus

A creative shift in retail design isn’t a new, post-Covid development. Serious changes were happening before the pandemic, which kicked the creativity and the need to stay relevant, up a gear. Long before Covid, retailers were lacking a certain originality having become too transactional, but in the years leading up to 2020, imaginative changes were already being made to re-engage consumers.

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Shopper Marketing Weekly Snacks #02

Tokinomo

Taking shopper experience to the next level.

Marketing 246
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Harvey Nichols Hong Kong launches world-first NFT retail space

Inside Retail

Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong. NFT collectors can access a selection of NFTs, a majority of which are exclusively available at Harvey Nichols Pacific Place, including CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki and Doodles.

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WAG Boosted Revenue 30%, AOV 10% With Trial of Personalized, Intent-Based Promotions

Retail TouchPoints

Natural dog treat brand WAG had cultivated a reputation for offering a premium line of goods, but despite the boom in pet ownership during COVID-19, WAG wasn’t able to generate the revenue growth and average order value improvements that it sought. The brand faced issues including cart abandonment, limited shopper engagement and lukewarm customer loyalty.

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Workers deal with the high cost of going back to the office

Retail Wire

Workers returning to their offices are finding that the costs associated with working outside their homes is much greater than it used to be. Travel, coffee and food costs are significantly higher today than they were at the beginning of 2020. “It’s a perfect storm,” said Becky Frankiewicz, U.S. president of ManpowerGroup. “We’re ready to get back to work, and now can you afford to get back to work?”.

Returns 189
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GRIDSERVE opens new Electric Forecourt® in Norwich

Retail Focus

GRIDSERVE , the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway – one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt® in Norwich. The first-of-its-kind EV experience facility delivers the latest charging technology, supplied by 100% renewable energy, and helps to pave the way for mass EV adoption well ahead of the 2030 ban on new petrol and diesel cars.

Planning 189
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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David Jones launches clothing resale program

Inside Retail

Department store David Jones has launched a re-sale clothing initiative called Reloop in partnership with fashion rental company GlamCorner. The service works by allowing customers to opt-in to ‘re-commerce’ their purchases at a later date on the website. The platform will provide customers with the option to resell, rent, repair or recycle their clothes.

Fashion 264
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During #RICE22, Attendees Can Dive Deep, Go Broad or Both

Retail TouchPoints

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business. Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago.

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Number of Americans collecting jobless benefits hits 50-year low

Retail Wire

The number of Americans collecting jobless aid fell to about 1.42 million last week. The last time the number was that low was in February of 1970. The Labor Department said jobless claims inched down to 184,000 last week.

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Harrods opens fourth standalone beauty store in Bristol

Retail Focus

Harrods has opened H beauty Bristol, the brand’s fourth standalone beauty store in the UK, this time located in The Mall, Cribbs Causeway. The 25,300 sq.ft. space brings together a diverse portfolio of must-have products and exceptional services from over 86 international beauty brands for customers to enjoy. The store is an experiential playground, where beauty novices and experts alike can discover some of the industry’s most forward-thinking and vibrant brands as well as stock up on their fo

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Hell jumps the Tasman to Australia

Inside Retail

Hell Pizza, the gourmet fast-food chain founded in New Zealand, is set to launch its first Australian store, in Brisbane, during the coming months. The company says it will grow its footprint across Queensland to test the market before introducing Hell nationwide. . The Kiwi brand said it is working with the restaurant group that also owns and operates the popular Burrito Bar chain in Australia in order to establish the Hell brand in the country.

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Atlanta Apple Store’s Workers Become Company’s First to Formally Request a Union

Retail TouchPoints

Apple retail store workers at the Cumberland Mall location in Atlanta filed for a union election with the National Labor Relations Board (NLRB) on April 20, 2022, with 70% of the group of more than 100 eligible employees signing union authorization cards. This store’s employees become the first within the company’s U.S. operations to demand formal union recognition.

Returns 321
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Tooth Tech: AI Takes Bite Out of Dental Slide Misses by Assisting Doctors

Nvidia

Your next trip to the dentist might offer a taste of AI. Pearl , a West Hollywood startup, provides AI for dental images to assist in diagnosis. It landed FDA clearance last month, the first to get such a go-ahead for dentistry AI. The approval paves the way for its use in clinics across the United States. “It’s really a first of its kind for dentistry,” said Ophir Tanz, co-founder and CEO of Pearl.

Planning 145
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Multi-dimensional, story-telling design for South Korea’s largest, luxury department store

Retail Focus

A strong addition to South Korea’s new generation of luxury, retail destinations opened its doors at the end of 2021 to high acclaim. Lotte enlisted London luxury retail designers Shed , known for a distinctly contemporary and progressive international design style, to reimagine a ‘different kind’ of department store, Lotte’s first major project in 7 years.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Lush launches a 24-hour vending machine

Inside Retail

Cosmetic brand Lush has opened its first 24-hour vending machine, located in Coal Drop’s Yard at King’s Cross in London. . Lush said it aims to provide customers with a distinctive retail experience by allowing them to purchase its products at any time of the day. . The machine is shaped like a circular kiosk. Customers walk around to and view the products, which include wrapped gift boxes.

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Batteries Plus Hires New Marketing and Merchandising Chief as it Plans 115 New Stores

Retail TouchPoints

Batteries Plus has hired Derek Detenber as its new Chief Marketing and Merchandising Officer. In the role of CMMO, Detenber will lead teams across omnichannel marketing, design, category and merchandising to tell the Batteries Plus story. . Batteries Plus is in expansion mode; the retailer expects to add 60 franchised stores and open an additional 55 stores by the end of 2022.

Marketing 321
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By Land, Sea and Space: How 5 Startups Are Using AI to Help Save the Planet

Nvidia

Different parts of the globe are experiencing distinct climate challenges — severe drought, dangerous flooding, reduced biodiversity or dense air pollution. The challenges are so great that no country can solve them on their own. But innovative startups worldwide are lighting the way, demonstrating how these daunting challenges can be better understood and addressed with AI.

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5G: Enabling Change For Manufacturers

Cisco Retail

In today’s world of manufacturing, there is a new convergence happening. A greater number of available technologies are meeting the dynamics of changing workforces, fragile supply chains, and the ever-present market demand for better and cheaper products and services. However, manufacturers still face a unique challenge: how to maximize investments in various technologies to achieve the most impactful ROI or as we like to refer to them, “enablers of change”.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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PAS Group, Brand Collective to merge into $600m retail powerhouse

Inside Retail

Apparel and footwear retail companies Brand Collective and PAS Group are to merge, creating Australia’s third-largest fashion retail group. The deal, effective April 26, will aggregate 26 brands and 15 character licences, operate in 300 retail locations across Australia and New Zealand and employ 3000 staff. The company will also run some 250 wholesale accounts both locally and internationally.

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The Home Depot Appoints New CIO, Creates Customer Experience Role

Retail TouchPoints

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO. Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers. Prior to The Home Depot, Carey joined eBay in 2006 where he served as the SVP and CTO, roles in which he managed product development, site operations, cyb

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What Gen Z wants to see from brands as metaverse attachments grow

Retail Dive

A new study finds a third of the group desires branded stores, while receptivity to in-game advertising ranked low.

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How to Make Coherent Optics Small and Pluggable: Cisco Optics Podcast Episode 23 notes

Cisco Retail

Episode 23 of the Cisco Optics Podcast is now posted! See below for episode notes. Podcast episodes are now being added to the Cisco Optics playlist on YouTube ! Cisco Optics Podcast Episode 23. Cisco Optics Podcast Episode 23. How to Make Coherent Optics Small and Pluggable, with Tom Williams. Part 4 of 5. Coherent optics have been the go-to solution for high-end optical transport systems for years.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt