Wiser

JUNE 3, 2021

The benefits of implementing artificial intelligence in retail are countless, but it is important to know how to focus on the most appropriate solutions for your specific needs. From the first chatbots to the most specialized solutions, the world of artificial intelligence has evolved at an unstoppable rhythm in the last two years. The key is to choose the right tool that allow you to simplify data analysis as much as possible.

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Retail TouchPoints

JUNE 2, 2021

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

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Retail Focus

JUNE 1, 2021

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. On Wednesday, Aldi introduced self-checkouts at its Darlinghurst store in Sydney as part of a trial which will see the technology rolled out to nine other stores in NSW in the coming months.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Tokinomo

JUNE 3, 2021

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

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Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

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Merchant Services Social Commerce Marketing Consumer 361

Inside Retail

JUNE 2, 2021

Fast-fashion giant H&M is to close its high-profile store at Westfield Bondi Junction in Sydney’s eastern suburbs, unable to agree on lease terms with owner Scentre Group. H&M country manager Thomas Coellner said in a statement that the decision was made following a global review of sustainable store operations. “At H&M, we continuously review our store portfolio and assess all rent negotiations in order to future-proof the business.

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Fast Fashion Fashion Store Operations Management 264

Retail Wire

JUNE 2, 2021

Amazon.com announced yesterday that it supports federal legislation that would legalize marijuana. The company also said that it will no longer include the drug in its pre-employment drug testing program and that cannabis will be treated the same as alcohol. Amazon said it would continue to test for all drugs and alcohol for any on-the-job incident where impairment could be a factor.

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Retail TouchPoints

JUNE 3, 2021

Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.

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Retail Focus

JUNE 1, 2021

Excellent Zephyr has partnered with industry leaders HubSpot and Patchworks to launch their new eCommerce services for retailers around the UK. Excellent Zephyr had previously worked with various household retail names such as Deliveroo, Monsoon and De Beers to deliver top-quality project management services. . However, looking forward to the future of retail, they have spotted a unique gap in the market to deliver various professional eCommerce services to retailers. .

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

JUNE 3, 2021

If you’re looking for a clear example of how a retail brand should never act, look no further than furniture and electricals giant Harvey Norman. The brand has found itself in the middle of a blazing PR firestorm after it mocked an ex-employee’s claim that the business drove them to consider suicide, blocked a wide range of users from accessing its Twitter account, and then deleted its account entirely.

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Retail Wire

JUNE 4, 2021

Walmart is rolling out Me@Walmart, a new mobile app for associates intended to “simplify daily tasks, serve our customers and plan for life outside of work.” The retailer is also giving 774,000 associates a free Samsung smartphone for access to the app on the job. Walmart associates will be able to use the phones for personal use outside of work but will be restricted while working on their shifts.

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Planning 190

Retail TouchPoints

JUNE 2, 2021

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.

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Retail Focus

JUNE 1, 2021

Two DIOR pop-ups opening in Mykonos are timed before Dior ’s much anticipated next cruise collection, which will be staged in Athens on June 17, a runway show certain to generate huge attention for the Paris brand in the Greek islands. The island will now be even more complete thanks two these ephemeral boutiques devoted to the Dioriviera capsule designed by Maria Grazia Chiuri.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

JUNE 3, 2021

After a blockbuster first half that saw net profit soar 46.5 per cent despite sluggish sale s, The Reject Shop has said trading remained challenging through the beginning of the second half. The company’s stores in CBD locations and large shopping centres have continued suffering compared to before the pandemic, with sales down 12 per cent compared on a 48 week period to 30 May.

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Wiser

JUNE 1, 2021

Are you looking for ways to increase your eCommerce sales? OK, this is a bit of a loaded question, because who doesn’t want more sales? The real question here is how you can boost sales. The answer lies in the digital shelf. What Is a Digital Shelf? Let’s dive right in: what are we talking about when we say “digital shelf”? The digital shelf is your online storefront.

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Retail TouchPoints

JUNE 1, 2021

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.

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Retail Focus

JUNE 3, 2021

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift.

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Markdowns Promotions Shopping Planning 200

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

JUNE 3, 2021

Global Fashion Group has achieved carbon neutrality across its operations in Australia, New Zealand, Southeast Asia, Latin America and the CIS. The group now uses 100 per cent renewable energy across its nine fulfilment centres across the globe, used by subsidiary businesses such as The Iconic and Zalora, while offsetting any carbon generated by purchasing high quality carbon credits from renewable energy projects across China, India and Brazil.

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Retail Dive

JUNE 3, 2021

When the e-commerce giant announced Prime Day, two of its biggest competitors responded by plotting their own deal days for 24 hours earlier.

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Retail TouchPoints

JUNE 2, 2021

Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

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Retail Focus

JUNE 1, 2021

Tod’s debuts its seasonal pop-up in East Hampton, New York. The unique space, with an artistically decorated interior and illustrations by artist Andrea Tarella, will house Tod’s iconic products as well as an exclusive collection of must-have summer essentials. The 1,700-square-foot space at 47 Newtown Lane is decorated with printed wallpaper and is inspired by Italy’s picturesque seaside landscapes of Portofino.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

JUNE 2, 2021

Now that there are 900 million internet users within China and e-commerce is expected to continue growing in the region, global brands need to focus on tapping into this customer base, according to David Lloyd, UK managing director of e-commerce giant Alibaba. . “We have over a billion active consumers on our platform and around 800 million of those are in China.

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Cisco Retail

JUNE 3, 2021

IT executives have experienced few absolute drop-dead dates to implement new services in their careers. Many of us remember the excitement Y2K caused the industry as time marched on at the turn of the century over 20 years ago. Technology teams had to deliver by January 1, 2000, and they did! Last March, COVID had the same impact. Overnight, IT organizations had to enable their workforces to work from home on almost any connected device they had available.

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Retail TouchPoints

JUNE 4, 2021

While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic. However, some retailers’ results went above and beyond the standard recovery: lululemon athletica beat out sales expectations with higher than expected growth; Lands’ End saw significant growth as a result of listing on third-party sites; and Macy’s turnaround efforts showed signs of yielding new customer growth.

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Retail Focus

JUNE 1, 2021

The largest Danish retailer operating globally, JYSK , is set to open two new stores within the Greater Manchester region as part of its ambitious UK expansion plans. The first of the two new stores that the much-loved Scandinavian retailer will open will be on 10 th June in Bury at Angouleme Retail Park followed by a store in Stockport at Manchester Road Retail Park on 8 th July with 25 new jobs being created.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

JUNE 2, 2021

On Thursday morning, the heads of Wesfarmers’ retail businesses, Bunnings, Kmart, Target, Catch and Officeworks, presented their growth strategies to investors at the company’s annual strategy day. Here are three key takeaways. Bunnings tapping into tradie market. Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transaction

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Department Stores Checkout Management Fulfillment 246

Cisco Retail

JUNE 2, 2021

A few years ago, a large Cisco customer needed to send data from a remote device to the cloud. It was the early days of modern edge computing. To deploy new functionality to remote network devices at that time required building an app that could work with an existing device ’s OS and sometimes adding a server or PC. Different operating systems on various types and brands of devices were additional complexities and added workload.

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Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S. small business products and brands from June 7 through 10.

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Retail Focus

JUNE 2, 2021

In an effort to hero talent from across the nation, and to support the arts industry as London re-opens, Westfield is backing a campaign by artist Laura Nevill entitled #LetsDoLondonBetter , which aims to raise profiles for local artists and generate support across the UK for creative communities to flourish. Partnering with Nevill as “Curator in Residence”, Westfield, along with Out of Home specialists, Ocean Outdoor, will provide a value in kind media and space package which would normally cos

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience