Retail TouchPoints

JUNE 2, 2021

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

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Fashion Visual Merchandising Grocer Department Stores 328

Retail Focus

JUNE 1, 2021

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

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Apparel Shopping Location Marketing 284

Inside Retail

JUNE 2, 2021

Fast-fashion giant H&M is to close its high-profile store at Westfield Bondi Junction in Sydney’s eastern suburbs, unable to agree on lease terms with owner Scentre Group. H&M country manager Thomas Coellner said in a statement that the decision was made following a global review of sustainable store operations. “At H&M, we continuously review our store portfolio and assess all rent negotiations in order to future-proof the business.

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Fast Fashion Fashion Store Operations Management 264

Tokinomo

JUNE 3, 2021

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

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Planning Shopping 246

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Customer Experience

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

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Merchant Services Social Commerce Marketing Consumer 361

Retail Focus

JUNE 3, 2021

St David’s Cardiff is celebrating the launch of a new 36,500 sq ft regional flagship store for global fashion brand ZARA on 3 June. The store, set across two levels, features ZARA’s full range of womenswear, menswear and kidswear, and joins Inditex sister brands Bershka and Stradivarius at the destination. With an impressive new retail integration, the ZARA St David’s format features an ‘Automated Collection Point’ for customers to make swift product collection, and driving new footfall to the s

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Fashion Customer Experience ATS 279

Retail Wire

JUNE 2, 2021

Amazon.com announced yesterday that it supports federal legislation that would legalize marijuana. The company also said that it will no longer include the drug in its pre-employment drug testing program and that cannabis will be treated the same as alcohol. Amazon said it would continue to test for all drugs and alcohol for any on-the-job incident where impairment could be a factor.

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Retail TouchPoints

JUNE 3, 2021

Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.

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Location Management ATS Fulfillment 299

Retail Focus

JUNE 1, 2021

Excellent Zephyr has partnered with industry leaders HubSpot and Patchworks to launch their new eCommerce services for retailers around the UK. Excellent Zephyr had previously worked with various household retail names such as Deliveroo, Monsoon and De Beers to deliver top-quality project management services. . However, looking forward to the future of retail, they have spotted a unique gap in the market to deliver various professional eCommerce services to retailers. .

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Fulfillment Management Marketing ATS 246

Inside Retail

JUNE 3, 2021

After a blockbuster first half that saw net profit soar 46.5 per cent despite sluggish sale s, The Reject Shop has said trading remained challenging through the beginning of the second half. The company’s stores in CBD locations and large shopping centres have continued suffering compared to before the pandemic, with sales down 12 per cent compared on a 48 week period to 30 May.

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Net Profit Accounting Shopping Location 246

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Wiser

JUNE 1, 2021

Are you looking for ways to increase your eCommerce sales? OK, this is a bit of a loaded question, because who doesn’t want more sales? The real question here is how you can boost sales. The answer lies in the digital shelf. What Is a Digital Shelf? Let’s dive right in: what are we talking about when we say “digital shelf”? The digital shelf is your online storefront.

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Shipping Advertising Checkout Apparel 152

Retail TouchPoints

JUNE 2, 2021

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.

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Drop-Shipping Fulfillment Customer Experience Shipping 299

Retail Focus

JUNE 1, 2021

Two DIOR pop-ups opening in Mykonos are timed before Dior ’s much anticipated next cruise collection, which will be staged in Athens on June 17, a runway show certain to generate huge attention for the Paris brand in the Greek islands. The island will now be even more complete thanks two these ephemeral boutiques devoted to the Dioriviera capsule designed by Maria Grazia Chiuri.

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Boutique Accessories Shopping 246

Inside Retail

JUNE 3, 2021

Global Fashion Group has achieved carbon neutrality across its operations in Australia, New Zealand, Southeast Asia, Latin America and the CIS. The group now uses 100 per cent renewable energy across its nine fulfilment centres across the globe, used by subsidiary businesses such as The Iconic and Zalora, while offsetting any carbon generated by purchasing high quality carbon credits from renewable energy projects across China, India and Brazil.

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Fashion Fulfillment Accessories 246

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Nvidia

JUNE 1, 2021

The streaming device with the most 4K HDR content available now has even more as Apple TV joins the lineup on NVIDIA SHIELD. Starting today, SHIELD owners can stream the Apple TV app, including Apple TV+, and its impressive lineup of award-winning series, compelling dramas, groundbreaking documentaries, kids’ shows, comedies and more. The Apple TV app features Apple TV+, Apple’s video subscription service featuring Apple Originals, including series like Ted Lasso, The Morning Show, For All Manki

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Returns 143

Retail TouchPoints

JUNE 1, 2021

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.

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Drop-Shipping Shipping Consumer Department Stores 299

Retail Focus

JUNE 3, 2021

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift.

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Markdowns Promotions Shopping Planning 200

Inside Retail

JUNE 2, 2021

Now that there are 900 million internet users within China and e-commerce is expected to continue growing in the region, global brands need to focus on tapping into this customer base, according to David Lloyd, UK managing director of e-commerce giant Alibaba. . “We have over a billion active consumers on our platform and around 800 million of those are in China.

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Consumer Supermarket Checkout Shopping 246

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Cisco Retail

JUNE 2, 2021

Imagination to Innovation. Think about Uber and AirBnB – classic and often-cited case studies of businesses who completely redefined their entire industries by creating an experience that was simpler, faster, more intelligent and far more cost-effective than anything that had existed before. This platform experience is the basis for the explosive growth we’ve seen in public cloud over the last decade and a half – and it’s an experience that’s been relatively elusive to the on-prem world un

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Management Consumer ATS 144

Retail TouchPoints

JUNE 2, 2021

Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

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Fast Fashion Apparel Fashion Consumer 290

Talking Retail

JUNE 4, 2021

Nisa has unveiled its latest frozen deal, which offers five branded products for £5, providing a savings of up to £9.28 off the RRP. The deal, which is available now in participating stores until 22 June, comprises Birds Eye Battered Fish Extra Large Fillets 2pk, Birds Eye Crispy Batter Fish Fingers 8pk, McCain Naked Oven. This story continues at Nisa partners introduce new £5 frozen deal.

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Inside Retail

JUNE 2, 2021

On Thursday morning, the heads of Wesfarmers’ retail businesses, Bunnings, Kmart, Target, Catch and Officeworks, presented their growth strategies to investors at the company’s annual strategy day. Here are three key takeaways. Bunnings tapping into tradie market. Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transaction

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Department Stores Checkout Management Fulfillment 246

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Cisco Retail

JUNE 2, 2021

Moving to cloud is an individual journey for every organization. Many companies have taken the hybrid path and are working within multiple clouds. Yet others are still primarily on-prem but want to continue their transition to cloud seamlessly in their own time and at their own pace. . No matter where in the cloud journey an organization is, options and flexibility are essential to being able to address the organization’s unique business requirements.

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Management Shipping Fashion ATS 143

Retail TouchPoints

JUNE 4, 2021

While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic. However, some retailers’ results went above and beyond the standard recovery: lululemon athletica beat out sales expectations with higher than expected growth; Lands’ End saw significant growth as a result of listing on third-party sites; and Macy’s turnaround efforts showed signs of yielding new customer growth.

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Jewelry Department Stores Returns Shopping 289

Retail Dive

JUNE 3, 2021

The key is adding data into the mix — from all places and in as real time as possible — so retailers can make better, more informed decisions, writes Deloitte's Christina Bieniek.

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Inside Retail

JUNE 1, 2021

A new online shopping site is set to launch in Australia this month that aims to update the traditional outlet mall experience for a Gen Z and millennial audience. TheDOM.com (DOM stands for Digital Off-Price Mall) will offer discounted designer fashion, streetwear and activewear from more than 90 leading Australian and international brands when it goes live in the second half of June, and there are plans to expand into additional categories, such as homewares, electronics and travel, in the fut

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Consumer Markdowns Planning Shopping 246

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Cisco Retail

JUNE 2, 2021

The internet is rapidly becoming a universal and economical choice to connect the widely distributed workforce, workplaces, and cloud applications that comprise the essence of the new normal enterprise. In response, ITOps is fast at work rearchitecting the enterprise WAN to adapt to increasing reliance on cloud and SaaS applications via internet connections from branches and home offices.

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Management Consumer ATS 145

Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S. small business products and brands from June 7 through 10.

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Promotions Planning Apparel Shopping 279

Talking Retail

JUNE 3, 2021

Britvic Soft Drinks has signed a sponsorship deal with Rugby League World Cup 2021 (RLWC2021), a 61-match event kicking off on 23 October. Pepsi Max will become the official soft drinks of the event, with further support from Gatorade as the official sports drink. The brands will receive sales and marketing rights for the tournament, This story continues at Britvic sponsors major rugby tournament.

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Marketing ATS 136

Inside Retail

JUNE 1, 2021

Sustainability has been on the radar of most beauty brands in recent years, but according to ethical beauty retailer Lush, now is the time for the industry to take a step further and work towards regeneration. “To conserve things is good, but we have taken the next opportunity to not only keep things as [they are], but also to improve and make things better,” said Gabbi Loedolff, Lush global buying coordinator, at a virtual event last week.

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Beauty and Health Marketing Planning Management 246

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance