Sat.May 29, 2021 - Fri.Jun 04, 2021

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How Artificial Intelligence Helps Increase Sales for Retailers

Wiser

The benefits of implementing artificial intelligence in retail are countless, but it is important to know how to focus on the most appropriate solutions for your specific needs. From the first chatbots to the most specialized solutions, the world of artificial intelligence has evolved at an unstoppable rhythm in the last two years. The key is to choose the right tool that allow you to simplify data analysis as much as possible.

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The Fusion of Food, Fashion and Gastronomy

Retail TouchPoints

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

Fashion 328
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Harrods unveils dedicated sportswear room on its redeveloped menswear floor

Retail Focus

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

Apparel 284
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Good. Different? Aldi follows rivals on self-service and e-commerce

Inside Retail

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. On Wednesday, Aldi introduced self-checkouts at its Darlinghurst store in Sydney as part of a trial which will see the technology rolled out to nine other stores in NSW in the coming months.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Impulse purchases vs planned purchases: Get the best of both worlds

Tokinomo

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

Planning 246
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5 Trends Driving the Future of Ecommerce Innovation

Retail TouchPoints

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

More Trending

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H&M to quit Westfield Bondi Junction after lease negotiations break down

Inside Retail

Fast-fashion giant H&M is to close its high-profile store at Westfield Bondi Junction in Sydney’s eastern suburbs, unable to agree on lease terms with owner Scentre Group. H&M country manager Thomas Coellner said in a statement that the decision was made following a global review of sustainable store operations. “At H&M, we continuously review our store portfolio and assess all rent negotiations in order to future-proof the business.

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Amazon says legalize it, ending cannabis testing for new hires

Retail Wire

Amazon.com announced yesterday that it supports federal legislation that would legalize marijuana. The company also said that it will no longer include the drug in its pre-employment drug testing program and that cannabis will be treated the same as alcohol. Amazon said it would continue to test for all drugs and alcohol for any on-the-job incident where impairment could be a factor.

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Metapack Adds What3words Addresses to Enable More Accurate Last Mile Delivery

Retail TouchPoints

Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.

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eCommerce agency Excellent Zephyr Launches their brand-new services to digitally transform retailers around the UK

Retail Focus

Excellent Zephyr has partnered with industry leaders HubSpot and Patchworks to launch their new eCommerce services for retailers around the UK. Excellent Zephyr had previously worked with various household retail names such as Deliveroo, Monsoon and De Beers to deliver top-quality project management services. . However, looking forward to the future of retail, they have spotted a unique gap in the market to deliver various professional eCommerce services to retailers. .

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Long-term employee and customer relationships key to retail growth

Inside Retail

It’s time to break the misconception that retail work is temporary. If employers invest in their people, provide meaningful learning opportunities, and help employees grow within their organisation, retail staff can have successful and engaging long-term careers. The past year has changed the shape of retail and how it meets the needs of customers. For many, this has meant being agile and successfully embracing e-commerce in new ways.

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Walmart debuts new app for workers, gives 774,000 associates a free smartphone

Retail Wire

Walmart is rolling out Me@Walmart, a new mobile app for associates intended to “simplify daily tasks, serve our customers and plan for life outside of work.” The retailer is also giving 774,000 associates a free Samsung smartphone for access to the app on the job. Walmart associates will be able to use the phones for personal use outside of work but will be restricted while working on their shifts.

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How GNC Tackled a Double Whammy: COVID-19 and its New Website’s Shakedown

Retail TouchPoints

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.

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DIOR opens two Dioriviera pop-ups in Mykonos

Retail Focus

Two DIOR pop-ups opening in Mykonos are timed before Dior ’s much anticipated next cruise collection, which will be staged in Athens on June 17, a runway show certain to generate huge attention for the Paris brand in the Greek islands. The island will now be even more complete thanks two these ephemeral boutiques devoted to the Dioriviera capsule designed by Maria Grazia Chiuri.

Boutique 246
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Harvey Norman saga is a warning about the impacts of cancel culture

Inside Retail

If you’re looking for a clear example of how a retail brand should never act, look no further than furniture and electricals giant Harvey Norman. The brand has found itself in the middle of a blazing PR firestorm after it mocked an ex-employee’s claim that the business drove them to consider suicide, blocked a wide range of users from accessing its Twitter account, and then deleted its account entirely.

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Your Guide to Build—and Win—a Perfect Digital Shelf

Wiser

Are you looking for ways to increase your eCommerce sales? OK, this is a bit of a loaded question, because who doesn’t want more sales? The real question here is how you can boost sales. The answer lies in the digital shelf. What Is a Digital Shelf? Let’s dive right in: what are we talking about when we say “digital shelf”? The digital shelf is your online storefront.

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3 Keys to Creating a Successful Third-Party Marketplace: Compete on Your Terms, Not Amazon’s

Retail TouchPoints

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.

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Recharge Your Digital Pricing Strategies with Data Science

Retail Focus

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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The Reject Shop’s sales remain sluggish into second half

Inside Retail

After a blockbuster first half that saw net profit soar 46.5 per cent despite sluggish sale s, The Reject Shop has said trading remained challenging through the beginning of the second half. The company’s stores in CBD locations and large shopping centres have continued suffering compared to before the pandemic, with sales down 12 per cent compared on a 48 week period to 30 May.

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Target, Walmart announce overlapping sales events to rival Amazon

Retail Dive

When the e-commerce giant announced Prime Day, two of its biggest competitors responded by plotting their own deal days for 24 hours earlier.

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Etsy Enters Booming Resale Sector with $1.6B Acquisition of Depop

Retail TouchPoints

Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

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Tod’s opens seasonal pop-up in East Hampton

Retail Focus

Tod’s debuts its seasonal pop-up in East Hampton, New York. The unique space, with an artistically decorated interior and illustrations by artist Andrea Tarella, will house Tod’s iconic products as well as an exclusive collection of must-have summer essentials. The 1,700-square-foot space at 47 Newtown Lane is decorated with printed wallpaper and is inspired by Italy’s picturesque seaside landscapes of Portofino.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Global Fashion Group worldwide operations hit carbon neutrality

Inside Retail

Global Fashion Group has achieved carbon neutrality across its operations in Australia, New Zealand, Southeast Asia, Latin America and the CIS. The group now uses 100 per cent renewable energy across its nine fulfilment centres across the globe, used by subsidiary businesses such as The Iconic and Zalora, while offsetting any carbon generated by purchasing high quality carbon credits from renewable energy projects across China, India and Brazil.

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The rush to cloud based VDI, will customers stay?

Cisco Retail

IT executives have experienced few absolute drop-dead dates to implement new services in their careers. Many of us remember the excitement Y2K caused the industry as time marched on at the turn of the century over 20 years ago. Technology teams had to deliver by January 1, 2000, and they did! Last March, COVID had the same impact. Overnight, IT organizations had to enable their workforces to work from home on almost any connected device they had available.

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Positive Q1 Results: Lululemon, Lands’ End and Macy’s did More than Just Regain Lost Ground

Retail TouchPoints

While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic. However, some retailers’ results went above and beyond the standard recovery: lululemon athletica beat out sales expectations with higher than expected growth; Lands’ End saw significant growth as a result of listing on third-party sites; and Macy’s turnaround efforts showed signs of yielding new customer growth.

Jewelry 289
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JYSK to open two new stores in Greater Manchester

Retail Focus

The largest Danish retailer operating globally, JYSK , is set to open two new stores within the Greater Manchester region as part of its ambitious UK expansion plans. The first of the two new stores that the much-loved Scandinavian retailer will open will be on 10 th June in Bury at Angouleme Retail Park followed by a store in Stockport at Manchester Road Retail Park on 8 th July with 25 new jobs being created.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Alibaba: How brands can attract China’s digital-savvy consumers

Inside Retail

Now that there are 900 million internet users within China and e-commerce is expected to continue growing in the region, global brands need to focus on tapping into this customer base, according to David Lloyd, UK managing director of e-commerce giant Alibaba. . “We have over a billion active consumers on our platform and around 800 million of those are in China.

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Enriching SD-WAN Visibility with Cisco ThousandEyes Internet and Cloud Intelligence

Cisco Retail

The internet is rapidly becoming a universal and economical choice to connect the widely distributed workforce, workplaces, and cloud applications that comprise the essence of the new normal enterprise. In response, ITOps is fast at work rearchitecting the enterprise WAN to adapt to increasing reliance on cloud and SaaS applications via internet connections from branches and home offices.

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Prime Day 2021 Expands Small Business Focus and Sets the Stage for Back-to-School

Retail TouchPoints

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S. small business products and brands from June 7 through 10.

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Westfield backs #letsdolondonbetter campaign to support the nation’s talented artists

Retail Focus

In an effort to hero talent from across the nation, and to support the arts industry as London re-opens, Westfield is backing a campaign by artist Laura Nevill entitled #LetsDoLondonBetter , which aims to raise profiles for local artists and generate support across the UK for creative communities to flourish. Partnering with Nevill as “Curator in Residence”, Westfield, along with Out of Home specialists, Ocean Outdoor, will provide a value in kind media and space package which would normally cos

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!