Sat.May 29, 2021 - Fri.Jun 04, 2021

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How Artificial Intelligence Helps Increase Sales for Retailers

Wiser

The benefits of implementing artificial intelligence in retail are countless, but it is important to know how to focus on the most appropriate solutions for your specific needs. From the first chatbots to the most specialized solutions, the world of artificial intelligence has evolved at an unstoppable rhythm in the last two years. The key is to choose the right tool that allow you to simplify data analysis as much as possible.

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The Fusion of Food, Fashion and Gastronomy

Retail TouchPoints

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

Fashion 306
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Harrods unveils dedicated sportswear room on its redeveloped menswear floor

Retail Focus

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

Apparel 284
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Good. Different? Aldi follows rivals on self-service and e-commerce

Inside Retail

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. On Wednesday, Aldi introduced self-checkouts at its Darlinghurst store in Sydney as part of a trial which will see the technology rolled out to nine other stores in NSW in the coming months.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Impulse purchases vs planned purchases: Get the best of both worlds

Tokinomo

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

Planning 246
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5 Trends Driving the Future of Ecommerce Innovation

Retail TouchPoints

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

More Trending

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H&M to quit Westfield Bondi Junction after lease negotiations break down

Inside Retail

Fast-fashion giant H&M is to close its high-profile store at Westfield Bondi Junction in Sydney’s eastern suburbs, unable to agree on lease terms with owner Scentre Group. H&M country manager Thomas Coellner said in a statement that the decision was made following a global review of sustainable store operations. “At H&M, we continuously review our store portfolio and assess all rent negotiations in order to future-proof the business.

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Amazon says legalize it, ending cannabis testing for new hires

Retail Wire

Amazon.com announced yesterday that it supports federal legislation that would legalize marijuana. The company also said that it will no longer include the drug in its pre-employment drug testing program and that cannabis will be treated the same as alcohol. Amazon said it would continue to test for all drugs and alcohol for any on-the-job incident where impairment could be a factor.

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Metapack Adds What3words Addresses to Enable More Accurate Last Mile Delivery

Retail TouchPoints

Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.

Location 291
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eCommerce agency Excellent Zephyr Launches their brand-new services to digitally transform retailers around the UK

Retail Focus

Excellent Zephyr has partnered with industry leaders HubSpot and Patchworks to launch their new eCommerce services for retailers around the UK. Excellent Zephyr had previously worked with various household retail names such as Deliveroo, Monsoon and De Beers to deliver top-quality project management services. . However, looking forward to the future of retail, they have spotted a unique gap in the market to deliver various professional eCommerce services to retailers. .

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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The Harvey Norman saga is a warning about the impacts of cancel culture

Inside Retail

If you’re looking for a clear example of how a retail brand should never act, look no further than furniture and electricals giant Harvey Norman. The brand has found itself in the middle of a blazing PR firestorm after it mocked an ex-employee’s claim that the business drove them to consider suicide, blocked a wide range of users from accessing its Twitter account, and then deleted its account entirely.

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Walmart debuts new app for workers, gives 774,000 associates a free smartphone

Retail Wire

Walmart is rolling out Me@Walmart, a new mobile app for associates intended to “simplify daily tasks, serve our customers and plan for life outside of work.” The retailer is also giving 774,000 associates a free Samsung smartphone for access to the app on the job. Walmart associates will be able to use the phones for personal use outside of work but will be restricted while working on their shifts.

Planning 190
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3 Keys to Creating a Successful Third-Party Marketplace: Compete on Your Terms, Not Amazon’s

Retail TouchPoints

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.

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DIOR opens two Dioriviera pop-ups in Mykonos

Retail Focus

Two DIOR pop-ups opening in Mykonos are timed before Dior ’s much anticipated next cruise collection, which will be staged in Athens on June 17, a runway show certain to generate huge attention for the Paris brand in the Greek islands. The island will now be even more complete thanks two these ephemeral boutiques devoted to the Dioriviera capsule designed by Maria Grazia Chiuri.

Boutique 246
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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The Reject Shop’s sales remain sluggish into second half

Inside Retail

After a blockbuster first half that saw net profit soar 46.5 per cent despite sluggish sale s, The Reject Shop has said trading remained challenging through the beginning of the second half. The company’s stores in CBD locations and large shopping centres have continued suffering compared to before the pandemic, with sales down 12 per cent compared on a 48 week period to 30 May.

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Your Guide to Build—and Win—a Perfect Digital Shelf

Wiser

Are you looking for ways to increase your eCommerce sales? OK, this is a bit of a loaded question, because who doesn’t want more sales? The real question here is how you can boost sales. The answer lies in the digital shelf. What Is a Digital Shelf? Let’s dive right in: what are we talking about when we say “digital shelf”? The digital shelf is your online storefront.

Shipping 152
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How GNC Tackled a Double Whammy: COVID-19 and its New Website’s Shakedown

Retail TouchPoints

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.

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Recharge Your Digital Pricing Strategies with Data Science

Retail Focus

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift.

Markdowns 200
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Global Fashion Group worldwide operations hit carbon neutrality

Inside Retail

Global Fashion Group has achieved carbon neutrality across its operations in Australia, New Zealand, Southeast Asia, Latin America and the CIS. The group now uses 100 per cent renewable energy across its nine fulfilment centres across the globe, used by subsidiary businesses such as The Iconic and Zalora, while offsetting any carbon generated by purchasing high quality carbon credits from renewable energy projects across China, India and Brazil.

Fashion 246
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Target, Walmart announce overlapping sales events to rival Amazon

Retail Dive

When the e-commerce giant announced Prime Day, two of its biggest competitors responded by plotting their own deal days for 24 hours earlier.

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Etsy Enters Booming Resale Sector with $1.6B Acquisition of Depop

Retail TouchPoints

Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

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Tod’s opens seasonal pop-up in East Hampton

Retail Focus

Tod’s debuts its seasonal pop-up in East Hampton, New York. The unique space, with an artistically decorated interior and illustrations by artist Andrea Tarella, will house Tod’s iconic products as well as an exclusive collection of must-have summer essentials. The 1,700-square-foot space at 47 Newtown Lane is decorated with printed wallpaper and is inspired by Italy’s picturesque seaside landscapes of Portofino.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Alibaba: How brands can attract China’s digital-savvy consumers

Inside Retail

Now that there are 900 million internet users within China and e-commerce is expected to continue growing in the region, global brands need to focus on tapping into this customer base, according to David Lloyd, UK managing director of e-commerce giant Alibaba. . “We have over a billion active consumers on our platform and around 800 million of those are in China.

Consumer 246
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Unbox the Full Potential of Your Hybrid Cloud

Cisco Retail

Imagination to Innovation. Think about Uber and AirBnB – classic and often-cited case studies of businesses who completely redefined their entire industries by creating an experience that was simpler, faster, more intelligent and far more cost-effective than anything that had existed before. This platform experience is the basis for the explosive growth we’ve seen in public cloud over the last decade and a half – and it’s an experience that’s been relatively elusive to the on-prem world un

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Prime Day 2021 Expands Small Business Focus and Sets the Stage for Back-to-School

Retail TouchPoints

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S. small business products and brands from June 7 through 10.

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JYSK to open two new stores in Greater Manchester

Retail Focus

The largest Danish retailer operating globally, JYSK , is set to open two new stores within the Greater Manchester region as part of its ambitious UK expansion plans. The first of the two new stores that the much-loved Scandinavian retailer will open will be on 10 th June in Bury at Angouleme Retail Park followed by a store in Stockport at Manchester Road Retail Park on 8 th July with 25 new jobs being created.

Planning 173
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Three key takeaways from Wesfarmers’ strategy day

Inside Retail

On Thursday morning, the heads of Wesfarmers’ retail businesses, Bunnings, Kmart, Target, Catch and Officeworks, presented their growth strategies to investors at the company’s annual strategy day. Here are three key takeaways. Bunnings tapping into tradie market. Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transaction

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App-full: SHIELD TV Now Streaming More Hit Movies and Shows with Apple TV

Nvidia

The streaming device with the most 4K HDR content available now has even more as Apple TV joins the lineup on NVIDIA SHIELD. Starting today, SHIELD owners can stream the Apple TV app, including Apple TV+, and its impressive lineup of award-winning series, compelling dramas, groundbreaking documentaries, kids’ shows, comedies and more. The Apple TV app features Apple TV+, Apple’s video subscription service featuring Apple Originals, including series like Ted Lasso, The Morning Show, For All Manki

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Positive Q1 Results: Lululemon, Lands’ End and Macy’s did More than Just Regain Lost Ground

Retail TouchPoints

While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic. However, some retailers’ results went above and beyond the standard recovery: lululemon athletica beat out sales expectations with higher than expected growth; Lands’ End saw significant growth as a result of listing on third-party sites; and Macy’s turnaround efforts showed signs of yielding new customer growth.

Jewelry 241
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Westfield backs #letsdolondonbetter campaign to support the nation’s talented artists

Retail Focus

In an effort to hero talent from across the nation, and to support the arts industry as London re-opens, Westfield is backing a campaign by artist Laura Nevill entitled #LetsDoLondonBetter , which aims to raise profiles for local artists and generate support across the UK for creative communities to flourish. Partnering with Nevill as “Curator in Residence”, Westfield, along with Out of Home specialists, Ocean Outdoor, will provide a value in kind media and space package which would normally cos

Outdoor 162
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.