Sat.Nov 13, 2021 - Fri.Nov 19, 2021

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State of the In-Store Experience: 4 Key Takeaways

Retail TouchPoints

Retail has become a tale of two realities. On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. On the other hand, some major retailers have filed for bankruptcy in 2021.

Checkout 310
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AFC leading scheme to create ‘clothing circularity’ in Australia

Inside Retail

The Australian Fashion Council will lead the nation’s first National Product Stewardship Scheme for clothing textiles, aimed at improving the design, recovery, reuse and recycling of textiles. Launching in November 2021 and ending in March 2023, the scheme will provide a roadmap to hit ‘clothing circularity’ in Australia by 2030, in line with the National Waste Policy Action Plan targets, and is powered by a $1 million grant from the Federal Government.

Fashion 299
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Key considerations for flooring options in retail spaces

Retail Focus

In the fluctuating world of retail and the exponential rise of e-commerce, accelerated by lockdown restrictions during the pandemic, the future of bricks and mortar retail spaces has come into question. However, the sentiment in the sector is that physical stores are far from dead. . In fact, while many retailers quickly expanded their online sales capacity in the wake of Covid-19, physical stores remained an essential element in many businesses as a click-and-collect facility.

Boutique 246
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Gain a strong shelf presence to increase brand awareness and sales for FMCG brands

Tokinomo

The store shelf is an important touchpoint on the customer journey of any shopper. From the decision to go to the store up to going home with the products, there are a few touchpoints where brands need to pay attention to how they are perceived by customers. Even the smallest detail can make it or break it for the shopper.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Casper Appoints New CEO in Leadup to Acquisition by Durational Capital Management

Retail TouchPoints

Casper Sleep has entered into a definitive agreement to be acquired by Durational Capital Management LP , which will take the mattress retailer private. Additionally, Co-Founder and CEO Philip Krim has left the company, with President and Chief Commercial Officer Emilie Arel stepping into the position. Durational Capital will pay $6.90 for each outstanding Casper share, a 94% premium over the closing price on Nov. 12, 2021.

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Why it’s a good idea to offer payment plans to your business customers

Inside Retail

Payment flexibility has been commonplace in B2C transactions for many years, and now, emerging payment technology is making this possible for B2B trade. Whether you’re looking to get paid faster, address current debtors or provide a better customer experience, implementing an integrated payment solution that delivers more ways for customers to pay their invoices, is a great solution for any business.

More Trending

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Freshly Cosmetics announces launch of its first flagship beauty store in the UK

Retail Focus

Spanish beauty brand, Freshly Cosmetics , have announced that they will be opening a standalone beauty store this November, situated in the heart of London’s bustling Carnaby Street. . Freshly Store London will be the fourth store in the plant-based beauty brand’s retail portfolio and following the success of its existing stores in Barcelona, Madrid and Valencia signifies a huge milestone for the brand as its first international store.

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What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Retail TouchPoints

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers. The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behav

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Dyson launches virtual reality store through Oculus

Inside Retail

Dyson has unveiled its first virtual reality store, allowing New Zealanders to experience and test its products from the comfort of their own home – assuming they own an Oculus VR headset. As of 19 November, New Zealanders with access to the Oculus store can download the Dyson Demo VR, which will put customers in a virtual space allowing potential customers to see and pick up products, as well as trial them out, see product demonstrations, watch interviews with Dyson engineers, and see how produ

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Reflecting on twenty years of NetHope

Cisco Retail

NetHope is a journey that we needed to take. Cisco started the Networking Academy program in 1997 with the intent of teaching students – whether they were in the technology field or not – to design, install, and maintain networks. Most importantly, we wanted the program to help people around the world gain a seat at the digital economy table. By the early 2000s, we realized the impact the program was having and wanted to expand it.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Rituals to make national debut at St David’s

Retail Focus

Landsec , part of The St David’s Partnership, owners of St David’s in Cardiff, has announced the signing of the wellness and lifestyle brand, Rituals. The brand’s debut flagship store in Wales is set to open later this month. The 1,875 sq ft space, located on the Lower Grand Arcade adjacent to Pandora, will feature Rituals’ full range of luxurious yet affordable home, bath, and body products, designed to turn everyday routines into meaningful rituals.

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Singles’ Day Broke Sales Records Again, but That’s Not the Whole Story

Retail TouchPoints

The 13 th annual 11.11 Global Shopping Festival, also known as Singles’ Day, has once again broken its own sales records. Alibaba itself generated RMB 540.3 billion ( U.S. $84.54 billion ) in gross merchandise volume (GMV), up from $74.1 billion in 2020, and total sales across all platforms (including Alibaba rival JD.com ) for the 11-day campaign topped $139 billion.

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M&S joins rental trend, partnering with Hirestreet

Inside Retail

Department-store chain M&S has joined hands with the UK rental platform Hirestreet to venture into the rental sector ahead of the year-end season. . The launch of M&S clothing rentals follows its recent investment in the Zoe Group, the operator of Hirestreet, through its Founders Factory Joint Venture accelerator program. The first rental edit consists of more than 40 womenswear pieces from its Autograph own-label range and dresses from the M&S x Ghost Collaboration.

Fashion 246
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A new breed of retail shoppers: remote workers

Retail Dive

For retailers, emerging work-from-anywhere habits bring new opportunities to attract shoppers.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Rituals Cosmetics opens at centre:mk

Retail Focus

centre:mk has announced the opening of Rituals Cosmetics , the global cosmetics brand, at the top 10 shopping centre. Located at 11-13 Acorn Walk, the 2,571 sq ft store stocks the brand’s full range of luxurious yet affordable home, bath and body products. The brand is the latest in a series of beauty and wellness operators to join centre:mk’s line-up.

ATS 32
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Barnes & Noble to Host Paper Source Shops this Holiday Season

Retail TouchPoints

Paper Source will launch a new shop-in-shop experience in two Barnes & Noble stores this holiday season in the first collaboration of the two retail brands, which are both owned by Elliott Management. Paper Source currently operates 136 stores nationwide alongside its ecommerce business. The company filed for bankruptcy in March 2021 citing “sustained damage” from the pandemic and emerged from Chapter 11 two months later when it was purchased by Elliot Management, which had acquired Barnes &

Shopping 280
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Store closures cost City Chic $1 million a month

Inside Retail

Plus-size fashion firm City Chic Collective saw earnings drop by $1 million a month due to store closures across its network, having lost 37 per cent of its trading days since its full-year results in August. However, with all its stores now open and trading into the busiest time of the year, chief executive Phil Ryan is confident the business’ brands will perform well over the holidays.

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Secure Code Warriors – Final Battle Winners

Cisco Retail

We have arrived at the third and final blog post around Secure Code Warrior. In the first two blogs… So, You Can Code… But Can You Write Secure Code? Finding Cisco DevNet Elite Secure Code Warriors. … we introduced you to the Secure Code Warrior tournament held during Cisco DevNet Create 2021. In this final blog post, I wanted to report back about the final battle between the crème-de-la-crème – the DevNet Secure Code Warrior Top 25.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Foot Locker merges Champs Sports and Eastbay brands

Retail Dive

The combo, which brings together two decades-old, sports-focused names, aims to be a go-to for student athletes.

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$400 Million Funding Round Pushes Wholesale Marketplace Faire’s Value to $12.4B

Retail TouchPoints

Online B2B wholesale marketplace Faire has closed a $400 million Series G funding round, its third in the last year. With this latest round, which pushes the company’s total funding to date above $1 billion , Faire is now valued at $12.4 billion. This round comes just five months after the close of Faire’s Series F and the company’s expansion into 15 markets across the UK and Europe — a region that has grown by more than 10X for the company since its initial launch there in March 2021.

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Why brands should diversify their portfolio to increase customer loyalty

Inside Retail

They say a company’s most loyal customers are also its most profitable. And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. CIMET, a white-label platform that compares services and prices from multiple retailers, is dedicated to helping brands diversify by creating user experiences that significantly improve customer retention.

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Cisco Bolsters Endpoint Security to Stop Threats with Simple, Unified Defense

Cisco Retail

Cyberattacks hit businesses every day. Ransomware is especially problematic, with the number of successful ransomware attacks increasing Year Over Year (YoY). Clearly, organizations need to defend against ransomware if they are going to avoid its costly damages. Cisco Secure Endpoint protects against cyberattacks with a cloud-delivered, single agent solution.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Black Friday is early again this year, and maybe forever

Retail Dive

Shoppers are already out and about. But an unreliable supply chain and lingering pandemic have retailers and their customers changing their behavior.

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Macy’s Plans Online Marketplace Launch for 2022, Reconsiders 60 Store Closures

Retail TouchPoints

Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022. Additionally, the retailer will adjust its 125 planned closings for 2023 by closing an additional 10 stores in January 2022, but taking a second look at another 60 that were intended to go dark.

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Analysis: Nike speeds up to enter the metaverse

Inside Retail

There’s no metaverse yet, but when it comes, you can expect Nike to be there waiting. The most valuable apparel brand in the world has its sights set on being prepared for shoppers in online virtual environments. On 27 October, Nike filed new trademark applications with the U.S. Patent and Trademark Office under its Nike logo, the Just Do It tagline, the Swoosh, and the Air Jordan and Jumpman logos.

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Cisco Secure Cloud Insights is your Eye in the Sky

Cisco Retail

In the world of cybersecurity where information holds the keys to the kingdom, there is no shortage of data generated by numerous security tools. However, there arguably remains a lack of information. Security professionals often refer to information as ‘Actionable Intelligence’ or ‘Context’. Those engaged in the trenches of cyber warfare would appreciate a more nuanced view which states that Context is the catalyst that converts Data into Intelligence.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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In Pursuit of Smart City Vision, Startup Two-i Keeps an AI on Worker Safety

Nvidia

When Julien Trombini and Guillaume Cazenave founded video-analytics startup Two-i four years ago, they had an ambitious goal: improving the quality of urban life by one day being able to monitor a city’s roads, garbage collection and other public services. Along the way, the pair found a wholly different niche. Today, the company’s technology — which combines computer vision, data science and deep learning — is helping to prevent deadly accidents in the oil and gas industry, one of the world’s m

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Starbucks Teams with Amazon Go for New Combination Store Concept in NYC

Retail TouchPoints

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and Amazon’s Just Walk Out cashierless checkout tech. The first Starbucks Pickup with Amazon Go is located in New York City at 59th Street between Park and Lexington Avenues and offers the full Starbucks menu as well as a curated assortment of food and beverages in an integrated Amazon Go market, including fresh-prepared salad

Checkout 275
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World’s largest Ikea set to launch in the Philippines

Inside Retail

The world’s largest Ikea store, Ikea Pasay City in Manila, is set to open its doors to the public this month after being delayed due to the Covid-19 pandemic. Ikea Pasay City also marks the chain’s first location in the Philippines. The 67,760sqm store, scheduled to open on November 25, is located next to the Mall of Asia and spans five stories. While two floors are dedicated to retail activities, the remaining floors are for stocks and e-commerce operations.

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NDR unveiled as essential when complying with the Executive Order

Cisco Retail

On May 12, 2021, the president of the United States released an executive order on cyber security. The order contained prescriptive actions for compliance as the executive branch responded to the “persistent and increasingly sophisticated malicious cyber campaigns” and their resulting impact on business and public life. But much of the document is more declarative and focused on desired outcomes tied to the overall directive to modernize and improve the nation’s cybersecurity

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.