Sat.Sep 11, 2021 - Fri.Sep 17, 2021

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Aussies to spend $11 billion this Christmas – almost half online

Inside Retail

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.

Consumer 334
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The ETUDE HOUSE flagship is an experiential playground of cosmetic retail

Retail Focus

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. To appeal to today’s more digitally native customers Design4Retail (d4r) were asked to transform the retail store environment focusing on the experience and introducing digital content from the brands online world.

Returns 304
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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products.

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Artificial Christmas trees are in short supply

Retail Wire

Supply chain disruptions have hit the artificial Christmas tree business and that is forcing prices of available inventory higher. The artificial market generates over $1 billion in annual sales. Eighty-five percent of American homes used fake trees in their homes last Christmas.

Marketing 246
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Most Australians still see ‘shopping’ as in-store, not online: Shopify

Inside Retail

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Online shopping habits have changed a lot in the last few years, with the acceleration caused by the Covid-19 crisis shifting the way consumers view the channel. In Shopify’s ‘This is a store’ survey, 83 per cent of all shoppers said it is crucial that a brand now have an online presence, while 7 per cent said it only matte

Shopping 292
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Tommy Hilfiger relaunches Berlin flagship

Retail Focus

Located on Kurfürstendamm, in the centre of the city, the Tommy Hilfiger Berlin flagship store has undergone an extensive refurbishment and expansion to include a Tommy’s Coffee and will even include a 40-seat cinema in the near future. Tommy Hilfiger worked with rpa: group to refit the 476 sq.m of retail space which will includes the brand’s entire menswear and womenswear ranges. .

Location 279

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Phygital in Retail: Bringing the online and offline together

Tokinomo

The retail world is full of buzzwords. Omnichannel retail, retailtainment , shoppertainment, and brand activation are just a few of them. But what about phygital? In case you didn’t hear about this buzzword until now, we are here to explain what it means and help you understand how it can help retailers sell more.

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Vestiaire Collective becomes first resale platform to be certified B Corp

Inside Retail

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards. The investiture comes off the back of Vestiaire’s sustainable and inclusive objectives, namely: working to improve the footprint of its operations through a roadmap to hit net climate benefit by 2025, empowering its community of customers by reducing the impact of fashion on the environment, working on systemic change in the fashio

Fashion 264
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Choosing the Best Materials for Visual Merchandising Concepts in Luxury Retail Stores

Retail Focus

Dutch contemporary artist Levi van Veluw , the creator of inaugural window display art for Hermès’ at Nordiska Kompaniet, said, “the window becomes an experience.” We know this to be true! Retail experts agree that visual merchandising is more than creating window displays to attract customers. The goal is to develop creative and bold designs to delight your customer’s imagination and curiosity with an aesthetic experience. .

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6 Best Practices That’ll Have You Winning the Shoppable Video Market

Retail TouchPoints

Virtual reality and augmented reality shopping elements can be super intriguing, but that doesn’t mean they’ve made it into this year’s ecommerce marketing plan or budget for your company — let alone many others. That’s no problem. In fact, you can still generate plenty of excitement with shoppable videos. You’ve probably seen some shoppables on your personal digital journeys.

Marketing 236
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Amazon to hire 125K workers as its open 100 facilities across the U.S.

Retail Wire

Amazon.com said it plans to add 125,000 employees located throughout the U.S. and open 100 facilities to store, sort and ship packages. This latest announcement follows one from last month when the retail and technology giant said it was looking to fill 55,000 jobs in corporate and IT roles.

Shipping 200
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TradeSquare Connect converts 100 Australian brands into wholesalers

Inside Retail

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform. TradeSquare Connect already has more than 100 brands signed up to the feature which integrates between their TradeSquare store and their own existing website, optimising sales to wholesale customers no matter which interaction point they connect with the company through.

Wholesale 263
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Hydrow launches into John Lewis and Selfridges for retail expansion

Retail Focus

Hydrow , the immersive at-home rower is launching into John Lewis stores regionally across England from the beginning of September. This follows the launch into Selfridges, Oxford Street last month as the retail expansion continues across the UK. Fitness enthusiasts can now try Hydrow in all of the retail stores before purchasing, by prebooking a workout on Hydrow.co.uk and walk-in spaces are available.

Outdoor 200
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Walmart and Meredith Cook Up Wide-Ranging Shoppable Content Partnership

Retail TouchPoints

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more. Under the new partnership, customers will be able to shop for Walmart products across content from Meredith’s portfolio of publications, including Allrecipes , Better Homes & Gardens , PARENTS , EatingWell and REAL SIMPLE.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Consumer prices rise at lowest rate in months

Retail Wire

U.S. consumer prices were up 0.3 percent in August, the lowest monthly increase since January, according to the Labor Department. The lower increase is seen as a hopeful sign that inflation may be coming under control.

Consumer 188
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4 retail leaders on vaccine passports and store reopenings

Inside Retail

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, cafes and other public venues, after the New South Wales government announced its lockdown exit plan last week. The Victorian government also plans to require proof of vaccination, with regional hospitality businesses expected to trial so-called vaccine passports in the coming weeks.

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Landsec’s One New Change signs ZARA

Retail Focus

The new 23,000 sq ft store will feature Woman, Man and Kids collections over two floors to showcase ZARA’s very latest brand image, with flowing curved lines running through the space to enable continuous engagement with the designs on display. The store, located on Cheapside, is set to open in Autumn 2021. This is the third new ZARA store to launch at a Landsec destination in the past year, following flagship openings at Bluewater, Kent and St David’s, Cardiff.

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Why the Future of the Mall is All About ‘Blend Spaces’

Retail TouchPoints

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.

Outdoor 226
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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How to Protect Your Brand Through Pricing

Wiser

Price management. Sounds fun, right? Regardless of your expertise and sophistication around pricing (you might be an analytics type who does actually think price management sounds fun), setting the right price on a product your company builds from scratch is incredibly important. Prices impact how resellers view your brand and color all your relationships with retail partners.

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Dior launches online boutique in Australia

Inside Retail

Luxury fashion house Dior is expanding its presence in Australia through a dedicated online store, which will bring the business’ womens- and menswear together, as well as its jewellery, launching today. Dior.com will also bring Dior Maison, the firm’s homeware range, to Australia for the first time, and will make a selection of products available only through the online store.

Boutique 261
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First licensed wedding takes place at Selfridges

Retail Focus

Selfridges has hosted its first wedding at its London store’s new dedicated Wedding Suite, realising its promise to offer wedding experiences for couples looking for a non-traditional ceremony in a venue like no other. Following the announcement earlier in the summer that it had acquired a wedding licence, allowing ceremonies to be hosted in the Grade II* listed building on Oxford Street, Selfridges has seen the first couple say I do, marking another milestone in the store’s long-standing histor

ATS 189
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New Research: How the Delta Turning Point is Affecting Customer Sentiment and Retail Behavior

Retail TouchPoints

Retailers and marketers who were looking forward to a “more-normal” summer and back-to-school season in 2021 quickly realized that the pandemic rollercoaster had other plans. In fact, the real takeaway from Resonate’s latest wave of its COVID-19 and Emerging Trends Consumer Study is this: Forget “normal.” If retailers and brands can’t monitor and adapt to the real-time impact of evolving news on consumer opinions and actions, they’re going to get left behind.

Consumer 224
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Ahold Delhaize history of digital tech investments pay off

Retail Wire

Ahold Delhaize, which operates Food Lion, Fresh Direct, Giant, Hannaford and Stop & Shop, has a long history in the digital grocer space, starting with its acquisition of Peapod 21 years ago. The grocery powerhouse is emphasizing micro-fulfillment centers and opening smaller stores in urban areas in an effort to meet consumers how and where they shop.

Grocer 147
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How to include disability in your advertising – without getting cancelled

Inside Retail

The inclusion of disabled talent in advertising is no longer considered simply a socially responsible thing that can boost a brand’s feel-good factor periodically. There’s considerable evidence to support that the spending power of people with disabilities (almost 20 per cent of the population), also known as ‘the disability dollar’, should no longer be ignored.

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Morrisons to trial first ‘zero waste’ stores

Retail Focus

Morrisons has announced plans to launch six “zero waste” stores which aim to recycle all packaging and unsold food by 2025. The supermarket will also introduce recycling points for customers for products not typically collected on bin days, including wrappers, empty crisp packets and face masks. Bosses said if the trials in six stores in Edinburgh are successful, they will roll the format out to all 498 supermarkets across the UK over the next year.

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Walmart Teams Up With Ford for its First Multi-City Autonomous Delivery Program

Retail TouchPoints

Walmart is partnering with Ford Motor Company and Argo AI to launch an autonomous vehicle delivery service in Miami, Austin, Texas and Washington, D.C. The effort, which utilizes Ford’s self-driving vehicle powered by the Argo AI Self-Driving System, will be Walmart’s first multi-city autonomous delivery collaboration in the U.S. Walmart customers will be able to place orders and have them autonomously delivered directly to their homes.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Medical AI Needs Federated Learning, So Will Every Industry

Nvidia

A multi-hospital initiative sparked by the COVID-19 crisis has shown that, by working together, institutions in any industry can develop predictive AI models that set a new standard for both accuracy and generalizability. Published today in Nature Medicine , a leading peer-reviewed healthcare journal, the collaboration demonstrates how privacy-preserving federated learning techniques can enable the creation of robust AI models that work well across organizations, even in industries constrained b

ATS 145
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VIDEO: What funding boost means for next chapter of Who Gives a Crap

Inside Retail

Ethical toilet paper company Who Gives a Crap reached a major milestone this week securing $41.5 million in its first ever funding round after being bootstrapped for nine years. The funding will help the company expand further and drive its mission to provide better sanitation solutions people in developing countries. In this video, Who Gives a Crap co-founder and CEO Simon Griffiths shares an insight into the company’s growth story, how they survived #toiletpapergate in 2020 and how the f

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Thérapie Clinic celebrates further store expansion

Retail Focus

Thérapie Clinic have announced their latest store expansion, opening clinics in Liverpool, Essex’s Lakeside Shopping Centre, Esher, Canary Wharf and Ealing Broadway. Thérapie Clinic’s latest stores now bring its total number to 57 clinics across the UK and Ireland. Phillip McGlade, CEO of Thérapie Clinic , said: “We’re delighted to welcome Lakeside, Liverpool, Esher, Canary Wharf and Ealing Broadway as our new store locations.

Location 162
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JCPenney Reduces Cart Abandonment 18% with AI-Powered Shopper Engagement Tool

Retail TouchPoints

JCPenney has implemented a new predictive shopper engagement solution from Metrical as it works to transform and improve its ecommerce experience. Since implementing the AI-based tool, the retailer has seen a 40% increase in new cart creation, an 18% reduction in cart abandonment and a 10% improvement in revenue on targeted visits. The Metrical solution uses predictive AI to understand what actions might help shoppers in their purchase decisions.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.