Inside Retail

SEPTEMBER 12, 2021

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.

Consumer 334

Consumer 334

Retail TouchPoints

SEPTEMBER 16, 2021

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products.

Social Commerce 312

Social Commerce Consumer Merchant Services Checkout 312

Retail Focus

SEPTEMBER 17, 2021

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. To appeal to today’s more digitally native customers Design4Retail (d4r) were asked to transform the retail store environment focusing on the experience and introducing digital content from the brands online world.

Returns 304

Returns Shopping ATS 304

Retail Wire

SEPTEMBER 15, 2021

Supply chain disruptions have hit the artificial Christmas tree business and that is forcing prices of available inventory higher. The artificial market generates over $1 billion in annual sales. Eighty-five percent of American homes used fake trees in their homes last Christmas.

Marketing 246

Marketing 246

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

SEPTEMBER 12, 2021

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Online shopping habits have changed a lot in the last few years, with the acceleration caused by the Covid-19 crisis shifting the way consumers view the channel. In Shopify’s ‘This is a store’ survey, 83 per cent of all shoppers said it is crucial that a brand now have an online presence, while 7 per cent said it only matte

Shopping 292

Shopping Shipping Management Consumer 292

Retail TouchPoints

SEPTEMBER 17, 2021

Retailers are adopting artificial intelligence almost twice as much as other industries. Once out of reach for everyone but the largest retailers, AI is now readily available for ecommerce merchants and powering everything from attracting customers to understanding their needs and delivering frictionless experiences. . As organizations gobble up data and AI becomes more mainstream, the retail industry is asking new questions about bias in AI results.

Management 311

Management ATS Shopping Marketing 311

Tokinomo

SEPTEMBER 14, 2021

The retail world is full of buzzwords. Omnichannel retail, retailtainment , shoppertainment, and brand activation are just a few of them. But what about phygital? In case you didn’t hear about this buzzword until now, we are here to explain what it means and help you understand how it can help retailers sell more.

Retail Trends 246

Retail Trends 246

Inside Retail

SEPTEMBER 15, 2021

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards. The investiture comes off the back of Vestiaire’s sustainable and inclusive objectives, namely: working to improve the footprint of its operations through a roadmap to hit net climate benefit by 2025, empowering its community of customers by reducing the impact of fashion on the environment, working on systemic change in the fashio

Fashion 264

Fashion Management Accessories 264

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more. Under the new partnership, customers will be able to shop for Walmart products across content from Meredith’s portfolio of publications, including Allrecipes , Better Homes & Gardens , PARENTS , EatingWell and REAL SIMPLE.

Social Commerce 298

Social Commerce Shopping Planning Consumer 298

Retail Focus

SEPTEMBER 17, 2021

Dutch contemporary artist Levi van Veluw , the creator of inaugural window display art for Hermès’ at Nordiska Kompaniet, said, “the window becomes an experience.” We know this to be true! Retail experts agree that visual merchandising is more than creating window displays to attract customers. The goal is to develop creative and bold designs to delight your customer’s imagination and curiosity with an aesthetic experience. .

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Visual Merchandising Promotions Location Outdoor 245

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

SEPTEMBER 14, 2021

Amazon.com said it plans to add 125,000 employees located throughout the U.S. and open 100 facilities to store, sort and ship packages. This latest announcement follows one from last month when the retail and technology giant said it was looking to fill 55,000 jobs in corporate and IT roles.

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Shipping Location Planning 200

Inside Retail

SEPTEMBER 17, 2021

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform. TradeSquare Connect already has more than 100 brands signed up to the feature which integrates between their TradeSquare store and their own existing website, optimising sales to wholesale customers no matter which interaction point they connect with the company through.

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Wholesale Grocer Accessories Consumer 263

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.

Outdoor 296

Outdoor Customer Experience Fulfillment Shopping 296

Retail Focus

SEPTEMBER 14, 2021

Hydrow , the immersive at-home rower is launching into John Lewis stores regionally across England from the beginning of September. This follows the launch into Selfridges, Oxford Street last month as the retail expansion continues across the UK. Fitness enthusiasts can now try Hydrow in all of the retail stores before purchasing, by prebooking a workout on Hydrow.co.uk and walk-in spaces are available.

Outdoor 200

Outdoor Location Management ATS 200

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

SEPTEMBER 15, 2021

U.S. consumer prices were up 0.3 percent in August, the lowest monthly increase since January, according to the Labor Department. The lower increase is seen as a hopeful sign that inflation may be coming under control.

Consumer 188

Consumer ATS 188

Inside Retail

SEPTEMBER 14, 2021

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, cafes and other public venues, after the New South Wales government announced its lockdown exit plan last week. The Victorian government also plans to require proof of vaccination, with regional hospitality businesses expected to trial so-called vaccine passports in the coming weeks.

Management 263

Management Planning Shopping ATS 263

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart is partnering with Ford Motor Company and Argo AI to launch an autonomous vehicle delivery service in Miami, Austin, Texas and Washington, D.C. The effort, which utilizes Ford’s self-driving vehicle powered by the Argo AI Self-Driving System, will be Walmart’s first multi-city autonomous delivery collaboration in the U.S. Walmart customers will be able to place orders and have them autonomously delivered directly to their homes.

Customer Experience 293

Customer Experience Marketing Location ATS 293

Retail Focus

SEPTEMBER 14, 2021

Selfridges has hosted its first wedding at its London store’s new dedicated Wedding Suite, realising its promise to offer wedding experiences for couples looking for a non-traditional ceremony in a venue like no other. Following the announcement earlier in the summer that it had acquired a wedding licence, allowing ceremonies to be hosted in the Grade II* listed building on Oxford Street, Selfridges has seen the first couple say I do, marking another milestone in the store’s long-standing histor

ATS 189

ATS Fashion Customer Experience Shopping 189

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Wiser

SEPTEMBER 14, 2021

Price management. Sounds fun, right? Regardless of your expertise and sophistication around pricing (you might be an analytics type who does actually think price management sounds fun), setting the right price on a product your company builds from scratch is incredibly important. Prices impact how resellers view your brand and color all your relationships with retail partners.

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Advertising Marketing Consumer Management 148

Inside Retail

SEPTEMBER 15, 2021

Luxury fashion house Dior is expanding its presence in Australia through a dedicated online store, which will bring the business’ womens- and menswear together, as well as its jewellery, launching today. Dior.com will also bring Dior Maison, the firm’s homeware range, to Australia for the first time, and will make a selection of products available only through the online store.

Boutique 261

Boutique Fashion 261

Retail TouchPoints

SEPTEMBER 17, 2021

The Honest Company has named former Amazon executive Pete Gerstberger as Chief Digital and Strategy Officer, effective Oct. 4, 2021. Gerstberger will drive the company’s omnichannel strategy through the use of the Honest Omni-Analytics insight platform, helping the brand improve its digital capabilities. In his new role, Gerstberger will draw on his the experience with digital strategy and product development, earned during the more than 18 years he spent at both Amazon and Ring.

Management 283

Management Consumer ATS 283

Retail Focus

SEPTEMBER 14, 2021

Morrisons has announced plans to launch six “zero waste” stores which aim to recycle all packaging and unsold food by 2025. The supermarket will also introduce recycling points for customers for products not typically collected on bin days, including wrappers, empty crisp packets and face masks. Bosses said if the trials in six stores in Edinburgh are successful, they will roll the format out to all 498 supermarkets across the UK over the next year.

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Supermarket Shipping Planning Management 182

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Nvidia

SEPTEMBER 15, 2021

A multi-hospital initiative sparked by the COVID-19 crisis has shown that, by working together, institutions in any industry can develop predictive AI models that set a new standard for both accuracy and generalizability. Published today in Nature Medicine , a leading peer-reviewed healthcare journal, the collaboration demonstrates how privacy-preserving federated learning techniques can enable the creation of robust AI models that work well across organizations, even in industries constrained b

ATS 145

ATS Planning 145

Inside Retail

SEPTEMBER 16, 2021

Ethical toilet paper company Who Gives a Crap reached a major milestone this week securing $41.5 million in its first ever funding round after being bootstrapped for nine years. The funding will help the company expand further and drive its mission to provide better sanitation solutions people in developing countries. In this video, Who Gives a Crap co-founder and CEO Simon Griffiths shares an insight into the company’s growth story, how they survived #toiletpapergate in 2020 and how the f

Management 246

Management 246

Retail TouchPoints

SEPTEMBER 13, 2021

Virtual reality and augmented reality shopping elements can be super intriguing, but that doesn’t mean they’ve made it into this year’s ecommerce marketing plan or budget for your company — let alone many others. That’s no problem. In fact, you can still generate plenty of excitement with shoppable videos. You’ve probably seen some shoppables on your personal digital journeys.

Marketing 278

Marketing Consumer Shopping Fulfillment 278

Retail Focus

SEPTEMBER 17, 2021

Located on Marcham Road, the new 23,830 sq. ft store is the one-stop-shop for the products, expertise and inspiration customers need to fix, improve or transform their homes and gardens. Following the successful roll out of new stores in Walton-on-Thames and Cheltenham, this store will inspire customers to give home and garden projects a go. The new store has created 29 jobs in the local area and these team members have been provided with externally accredited training, including City & Guil

Outdoor 162

Outdoor Accessories Shopping Location 162

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Cisco Retail

SEPTEMBER 15, 2021

Today’s customers don’t just want a great product, they demand an elevated experience. Customers want a clear path to installing, using, and optimizing their purchases so that they can accelerate their time to business value. Increasingly, customers want to control their experience – when they access information and from which sources. One of the most frequented places our customers turn for the information they need is the Cisco Community , where customers share best practices, find useful reso

Location 145

Location Planning Management Customer Experience 145

Inside Retail

SEPTEMBER 15, 2021

The inclusion of disabled talent in advertising is no longer considered simply a socially responsible thing that can boost a brand’s feel-good factor periodically. There’s considerable evidence to support that the spending power of people with disabilities (almost 20 per cent of the population), also known as ‘the disability dollar’, should no longer be ignored.

Advertising 246

Advertising Target Market Customer Experience Marketing 246

Retail TouchPoints

SEPTEMBER 13, 2021

JCPenney has implemented a new predictive shopper engagement solution from Metrical as it works to transform and improve its ecommerce experience. Since implementing the AI-based tool, the retailer has seen a 40% increase in new cart creation, an 18% reduction in cart abandonment and a 10% improvement in revenue on targeted visits. The Metrical solution uses predictive AI to understand what actions might help shoppers in their purchase decisions.

Brand Management 276

Brand Management Customer Experience Management Retail Marketing 276

Retail Focus

SEPTEMBER 17, 2021

Thérapie Clinic have announced their latest store expansion, opening clinics in Liverpool, Essex’s Lakeside Shopping Centre, Esher, Canary Wharf and Ealing Broadway. Thérapie Clinic’s latest stores now bring its total number to 57 clinics across the UK and Ireland. Phillip McGlade, CEO of Thérapie Clinic , said: “We’re delighted to welcome Lakeside, Liverpool, Esher, Canary Wharf and Ealing Broadway as our new store locations.

Location 162

Location Shopping ATS 162

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance