Retail TouchPoints
FEBRUARY 12, 2021
With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the “normal” that we’ll find ourselves in post-pandemic will be familiar, but also fundamentally different, from the world we knew before COVID-19.
Tokinomo
FEBRUARY 8, 2021
Is H.E.N.R.Y gone yet? C.A.R.L.Y is coming into the stores and it’s coming faster than expected. C.A.R.L.Y is the new segment of shoppers who are prepared to enter your store, look out for sustainable brands and even squeeze in a quick TikTok video, making your brick and mortar shop go viral.
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Wiser
FEBRUARY 9, 2021
There’s how you view your prices, and how your shoppers view them. Like with all things retail, there’s often a discrepancy between your internal perception of your business, especially prices, and what the market sees. This can create a challenge for brands and retailers. How can you set the right price , at the right time, but also do so in a way that is aligned with public expectations?
Retail Prophet
FEBRUARY 9, 2021
By Reilly Stephens. In 2019 Netflix CEO Reid Hastings sent an internal memo to shareholders addressing the competitive landscape and set out how Netflix would continue driving subscription and viewership. Only a couple of months prior, Disney had announced their foray into streaming, leaving many feeling uneasy, seeing Disney as an imminent threat to Netflix’ subscriber rate.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
FEBRUARY 9, 2021
COVID-19 has changed our behaviors, including the way we make purchases. It has accelerated retail trends, especially the surge of online shopping and the waning of physical retail. An Astound Commerce survey conducted in May found that 60% of consumers made online purchases weekly or more often since the onset of the pandemic. Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021.
Retail Pro
FEBRUARY 8, 2021
Retailers adapt to COVID: creating a safer in-store shopping experience with contactless payments as well as mandatory masks, and more helpful online with AR for trying on clothes Continue reading → The post Contactless payment and Augmented Reality: CX aids during COVID first appeared on Retail Pro Blog.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Store Growers
FEBRUARY 9, 2021
Last Updated on February 9, 2021. Google Ads released a pretty big update early February 2021. After years of tinkering with keyword match types , they’ve made yet another change. The short version: broad match modifier stops being a match type and an “updated phrase match” will take its place instead. In this article, we break down what exactly is changing and how to best prepare your campaigns to deal with this change!
Retail TouchPoints
FEBRUARY 10, 2021
The retail market changed drastically over the past year, as people transitioned to more online shopping due to restrictions and safety concerns stemming from COVID-19. Now with a vaccine being rolled out and storefronts continuing to reopen across the country, there is a new awareness of personal safety concerns for people in public spaces. Retail owners will need to offer solutions to meet the latest set of guidelines — which includes universal cues to assist in social distancing without being
Retail Pro
FEBRUARY 10, 2021
Excellent customer service has always been the hallmark of well-established, highly respected retailers. Nordstrom’s, Zappos and Trader Joe’s are a few of the best examples of retailers that make concerted efforts to make and keep customers happy. Before 2020, many … Continue reading → The post Retailer innovations during COVID aim to keep customers happy first appeared on Retail Pro Blog.
I Love Fashion
FEBRUARY 11, 2021
Fashion Digital Marketing Agency. KiKi Clothing , a Contemporary UK Fashion Brand draws its inspiration from West African roots. The brand is famous for the in-house production of vivid fusions featuring bold, dynamic, and effortless style. Titi Ademola-Perez founded the brand in 2002 to offer a rich collection of mixed prints, and minimalist, contemporary silhouettes for women across the globe.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Cyber Till
FEBRUARY 10, 2021
2 mins read There is no doubt that 2020 brought immense stress and strain upon us all. With national lockdowns and a move to working from home for many mental wellbeing became a focus for companies, helping their staff in being able to cope, as well as they could, during such a turbulent time.
Retail TouchPoints
FEBRUARY 8, 2021
Biotechnology company Wellness4Humanity has opened a New York City flagship store for rapid COVID-19 testing. Located in Herald Square, the two-story, 9,000-square-foot store showcases the company’s new line of take-home COVID-19 test kits and proprietary vending machines. Wellness4Humanity’s vending machines offer COVID-19 home test kits and dispense FDA Emergency Use Authorization (E.U.A.
Theatro
FEBRUARY 10, 2021
Imagine the speed of service you could achieve with the right solution. Over the past year, retail innovation focused on speed of service, safety, and accelerating operational changes faster than ever before. As stores across the globe reimagined operational procedures to meet health and safety guidelines, many retailers found that new systems could be implemented within weeks that would have taken years under normal circumstances.
Retail Assist
FEBRUARY 8, 2021
Whilst life in lockdown may mean a multitude of things for each person, it has certainly given us all time to reflect and consider the things we want to focus on. It's given us the time to review our personal priorities. Many people have used this time for themselves, to learn a new skill, decorate the house, move house, or maybe use the time to get fit.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Cyber Till
FEBRUARY 9, 2021
3 mins read RetailX Blue Paper: Cloud-native EPoS. How adopting a cloud-based electronic point of sale can help retailers to realise better service and efficiencies in both channels.
Retail TouchPoints
FEBRUARY 12, 2021
It has not always been announced with great fanfare, but the retail industry is increasingly turning to radio frequency identification (RFID) as more benefits are uncovered. With supply chain visibility and inventory accuracy continuing to grow in importance, RFID has gone from a “nice to have” to being foundational to the ecommerce models that are critical for the survival of retail companies today.
Retail Bound
FEBRUARY 8, 2021
With a new product in hand, you have to evaluate its viability to make sure it is a worthy investment to offer to retailers. A viability analysis is carried out to ascertain whether the product will sell, the size of the market, and even its future. It is a crucial process that can help a business avoid major pitfalls that startups experience. A product ought not to be based on feelings; it should be guided by tangible research, a clear picture of how the product would perform, and using evidenc
Fashion Retail
FEBRUARY 7, 2021
Bobbie Ttooulis (BT) has more than 20 years of experience in senior roles with companies ranging from global market leaders to tech start-ups and joined the GFS Board in 2017. True to her Greek Cypriot heritage, Bobbie loves nothing more than to be sharing great food and great company with friends and family. TFR: What … More A few words with Bobbie Ttooulis, Marketing Director at GFS.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retalon
FEBRUARY 12, 2021
Critical Considerations for Retail Assortment Plans. A retailer’s assortment planning process can make or break their selling season (or even their entire fiscal year). If your predictions are inaccurate (or your assortment plan fails to reflect consumer demand) — you’ll be facing out-of-stocks, markdowns, and unhappy customers all year. But if you manage to predict consumer demand accurately and plan your assortment accordingly — you’ll rake in the profits.
Retail TouchPoints
FEBRUARY 10, 2021
Located in its birthplace of Eugene, Ore. and inspired by the local neighborhood, the latest Nike Live store pays homage to its roots with a small-format footprint that the brand is emphasizing as the future of its physical retail strategy. In the summer of 2020, the athleticwear giant announced that it would be opening 150 to 200 smaller-format, digitally enabled mono-brand stores like Nike Live.
Retail Technology Review
FEBRUARY 10, 2021
Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise. James Hyde, CEO of James and James Fulfilment, explains how retailers can use outsourced fulfilment, delivery and returns as part of a multi-channel approach that gives customers what they want at home and in store.
Retail TouchPoints
FEBRUARY 11, 2021
Badger Technologies has introduced the Badger UV Disinfect robot, an autonomous ultraviolet (UV) disinfecting robot designed to combat COVID-19 and high-risk pathogens commonly found in grocery, foodservice and retail environments. The robot is equipped with UV-C technology developed by UltraViolet Devices , a provider of air and surface disinfection solutions.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
FEBRUARY 12, 2021
Ahold Delhaize USA — which operates grocery chains under the Food Lion , Giant Food , The GIANT Company , Hannaford and Stop & Shop banners — has unveiled a series of new health and sustainability goals. They are part of a detailed, purpose-driven strategy designed to enable customers to make healthier choices, create greater product transparency, eliminate waste and take bold climate action, all in support of developing a more sustainable food supply chain.
Retail TouchPoints
FEBRUARY 9, 2021
GNC has partnered with Target subsidiary Shipt to offer same-day delivery of its health and wellness products across the U.S., and also has teamed up with e-Spirit to enhance its ecommerce customer experience. GNC vitamins, supplements, protein bars, beauty and skincare products and fitness equipment are now available on the Shipt app and website for delivery in as soon as one hour.
Retail TouchPoints
FEBRUARY 11, 2021
At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. Many of these take the form of a “boast post,” a confident and colorful tour de force displaying the company’s mastery of the market’s direction. But let’s be real here. Is that even possible coming out of a year like 2020? This year, like most, catalyzed some nascent trends and kicked a few in the teeth.
Retail TouchPoints
FEBRUARY 8, 2021
At its virtual investor event on Feb. 4, Nordstrom executives outlined the company’s long-term growth strategy, “Closer to You,” which focuses on its off-price Nordstrom Rack division, digital and small-format stores like Nordstrom Local. Nordstrom plans to focus on three areas where it sees the greatest opportunity, including: Winning in Nordstrom’s Most Important Markets: Nordstrom is extending the rollout of its market strategy to its 20 top markets (from its current 10 ), which represe
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail TouchPoints
FEBRUARY 9, 2021
Diversity has become an increasingly hot topic in retail recently, with the industry moving to increase representation across the board of non-dominant racial and gender groups. There’s still a lot of work that still needs to be done, of course, and Chapter 1 of the NRF 2021 Big Show highlighted the importance of this mission with its Equality Lounge sessions — daily panels that covered diversity from a variety of angles.
Retail TouchPoints
FEBRUARY 12, 2021
GNC has promoted Josh Burris from President to CEO of the health and wellness retailer, and has named Cam Lawrence as its new CFO. Burris joined GNC in 2019 as Chief U.S. Officer before being promoted to President. Lawrence also started in 2019, as SVP Finance and Chief Accounting Officer, and has been acting as interim CFO during the past several months.
Retail TouchPoints
FEBRUARY 11, 2021
New research from eMarketer predicts that 52.1% of retail sales in China will come from ecommerce in 2021. If the forecast bears out, this will be a major milestone for online commerce, marking the first time that digital sales will account for a majority of all retail sales in any country worldwide. It will also represent a big jump compared to 2020, when ecommerce accounted for 44.8% of the country’s total.
Retail TouchPoints
FEBRUARY 11, 2021
As the first step in a planned three-year, $250 million technology upgrade, Bed Bath & Beyond will deploy Oracle Cloud as its Enterprise Resource Planning (ERP) solution, providing the retailer with real-time financial, supply chain and merchandising solutions. Bed Bath & Beyond outlined its three-year growth plan in October 2020. The technology refresh is being accompanied by a $250 million investment in the 450 of its stores that generate 60% of the company’s revenue.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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