Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Retail TouchPoints

OCTOBER 13, 2021

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Location 321

Retail Focus

OCTOBER 29, 2021

With less than 60 days to Christmas Day, Selfridges unveils its Christmas of Dreams theme through iconic window displays and a new campaign. Christmas of Dreams launches across Selfridges stores in London, Birmingham and Manchester, and on selfridges.com , with a digital campaign starring actress Jane Horrocks. Christmas of Dreams invites visitors to make their dream Christmas come true with Selfridges – from finding perfect gifts for loved ones, to imaginative solution-driven services, dazzling

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Tokinomo

OCTOBER 5, 2021

The COVID-19 pandemic accelerated the adoption of online shopping. More and more people are turning to eCommerce platforms for their shopping. However, this doesn’t mean that brick and mortar stores are dead. But how can you make sure that your FMCG brand attracts attention both online and in-store?

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

OCTOBER 29, 2021

Apple’s revenue during its fiscal fourth quarter was up 29 percent as each of its product lines posted increases. The gains, however, could have been much larger, according to Apple CEO Tim Cook. “We had a very strong performance despite larger than expected supply constraints, which we estimate to be around $6 billion,” he said. “The supply constraints were driven by the industry wide chip shortages that have been talked about a lot, and COVID-related manufacturing disruptions in Southeas

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Intelligence Node

OCTOBER 14, 2021

Inventory Optimization Techniques to Avoid Out-of-Stocks & Excess Inventory Costs Content Summary : What are Stockouts and Overstocking and Why Monitor Them? The True Business Cost of Stockouts & Overstocking Balancing the Trade-Offs between OOS & Excess Inventory 3 Common But Preventable Causes of Stockouts Solve Inventory Problems Before They Become a Problem We don’t […].

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Retail TouchPoints

OCTOBER 25, 2021

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand and 84% engage with its advertising. But the difference between a message that’s welcome and one that’s an intrusive annoyance differs between both generations and platforms, according to a study by Data Axle. Retailers need to engage with shoppers in terms of generational preferences, individual expectations and preferred messaging platforms.

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Retail Focus

OCTOBER 4, 2021

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

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Tokinomo

OCTOBER 27, 2021

When Nestlé Bolivia approached us with the ambition to create an out-of-the-box brand activation for Maggi soups in Bolivia to capture the attention and hearts of the customers, we were thrilled to help.

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Retail Wire

OCTOBER 25, 2021

Walmart announced that corporate employees will begin returning to their offices the week of Nov. 8. “We had a way of working before the pandemic and we developed an effective way of working during the pandemic. Now, I’m excited about our new, more flexible way of working,” said Donna Morris, the retailer’s chief people officer.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Intelligence Node

OCTOBER 14, 2021

Inventory Optimization Techniques to Avoid Out-of-Stocks & Excess Inventory Costs Content Summary : What are Stockouts and Overstocking and Why Monitor Them? The True Business Cost of Stockouts & Overstocking Balancing the Trade-Offs between OOS & Excess Inventory 3 Common But Preventable Causes of Stockouts Solve Inventory Problems Before They Become a Problem We don’t […].

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Inside Retail

OCTOBER 14, 2021

Supermarket Coles has finalised its plan to power its sites by 100 per cent renewable energy by the end of FY25, signing the last power purchase agreement needed to meet the target earlier this week. Recent agreements with Origin Energy, ACCIONA Energía, and ENGIE will allow Coles to cover its estimated energy costs from July 2025. Coles’ chief sustainability, property and export officer Thinus Keevé said he was proud that the supermarket has been able to cut a clear pathway to its renewable ene

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Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. Salesforce expects U.S. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies.

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Retail Focus

OCTOBER 27, 2021

Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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Customer Experience

Tokinomo

OCTOBER 19, 2021

Marketing is an essential part of any business, especially in the retail industry. If you want customers to hear about your products, then marketing is the answer to your questions. Also, marketing is the one that helps you position your brand and improve the way customers see your brand.

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Retail Marketing Marketing 246

Retail Wire

OCTOBER 28, 2021

Costco has raised its starting wage to $17 an hour, the second time this year that it has done so. The warehouse club giant has long been known as one of the retail industry’s best employers. The chain has consistently raised wages, incrementally increasing its minimum from $14 an hour in 2018 to its current amount.

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Wiser

OCTOBER 19, 2021

Ahh, the age-old problem for your brand—how to win more share of shelf. It’s common knowledge that optimizing shelf space at your top-performing retailers (and edging out the competitors in your category) is a core part of increasing sales. What’s not always common knowledge? That there are easier ways out there to convince stores to give you better placements on the shelf.

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Inside Retail

OCTOBER 21, 2021

Australia Post has opened its first dedicated parcel facility in South Australia in a bid to improve its business in the state, now being able to process 8,000 parcels an hour locally. Located in Adelaide, the 15,000 sqm distribution centre is the home of the business’ first machine able to simultaneously sort small and large parcels, which should go some way to improving productivity.

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Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.

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Retail Focus

OCTOBER 21, 2021

Louis Vuitton has announced the opening of its latest store in the newest luxury wing of Ayala Malls Makati, Greenbelt 3. Inspired by Louis Vuitton’s Spirit of Travel and intertwined with local elements, the store has special features that are unique to a traditional Filipino home. The luxury fashion house collaborated with Filipino designers and sisters Stephanie Kienle Gonzalez and Jessica Kienle Maxwell of Philux.

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Tokinomo

OCTOBER 12, 2021

Shopping is much more than a simple chore nowadays. People love to come to the store for the experience, not just to buy products because products can be found anywhere. Yet, there is a difference between planning to shop for the whole week or going to the store at the spur of the moment.

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Retail Wire

OCTOBER 27, 2021

Amazon.com, Costco, Dollar General, Kroger, Target and Walmart have chosen to buy warehouse space rather than leasing after determining that doing so will save them money over the long haul while giving them a greater degree of control over how they store and distribute online orders.

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Accounting

Wiser

OCTOBER 12, 2021

Temporary price reductions, or TPRs, are a necessary part of retail. It’s not really a question of if you should use a TPR, but when. Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. If you want to be competitive, you better have an arsenal of TPRs ready to go depending on the situation.

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Inside Retail

OCTOBER 4, 2021

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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Retail TouchPoints

OCTOBER 25, 2021

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By dramatically accelerating the speed of mobile networks, it paves the way for a dazzling array of innovations.

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Retail Focus

OCTOBER 29, 2021

Are you looking to take your retail business to the next level? It has been a tough period for those in the retail sector, but the ones that have survived during the pandemic will be feeling bullish and now want to take steps to take their business to the next level. Many businesses in retail have been hit hard by COVID-19, but many have adapted and managed to stay afloat and will now be keen to kick on and recover.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Dezeen

OCTOBER 3, 2021

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

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Retail Wire

OCTOBER 6, 2021

Retailers desperate to get in-demand goods in time for the holidays are signing expensive long-term international shipping deals that could keep the prices of goods higher for the foreseeable future.

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Wiser

OCTOBER 6, 2021

In-store success is often won at the shelf. For a shopper to choose your brand out of a sea of competitors, your products need to make it to the shelf, be displayed correctly, be re-stocked when needed, and many other crucial steps. That’s why it’s a no-brainer to focus your data collection efforts on the store shelf. How can you win the sale if your products aren’t set up properly?

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Inside Retail

OCTOBER 26, 2021

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom. The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

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Advertiser: ZoomInfo

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Planning