October, 2021

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Suppliers: How to get your retail business customers to pay you quicker

Inside Retail

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Will Inventory Challenges be the ‘Grinch’ That Steals This Holiday?

Retail TouchPoints

Since the early days of the COVID-19 crisis, consumers have experienced product shortages at their local retailers. Panic buying of household items like toilet paper, hand sanitizer, sanitizing wipes and thermometers led to the initial shortages. Right behind that initial wave were all the accoutrements of a well-ordered home office — webcams, monitors, mouses (mice?

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Selfridges launch 2021 Christmas Windows

Retail Focus

With less than 60 days to Christmas Day, Selfridges unveils its Christmas of Dreams theme through iconic window displays and a new campaign. Christmas of Dreams launches across Selfridges stores in London, Birmingham and Manchester, and on selfridges.com , with a digital campaign starring actress Jane Horrocks. Christmas of Dreams invites visitors to make their dream Christmas come true with Selfridges – from finding perfect gifts for loved ones, to imaginative solution-driven services, dazzling

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Retail Media Networks: The best place for FMCG brands?

Tokinomo

The COVID-19 pandemic accelerated the adoption of online shopping. More and more people are turning to eCommerce platforms for their shopping. However, this doesn’t mean that brick and mortar stores are dead. But how can you make sure that your FMCG brand attracts attention both online and in-store?

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Apple says supply chain issues cost it $6B last quarter

Retail Wire

Apple’s revenue during its fiscal fourth quarter was up 29 percent as each of its product lines posted increases. The gains, however, could have been much larger, according to Apple CEO Tim Cook. “We had a very strong performance despite larger than expected supply constraints, which we estimate to be around $6 billion,” he said. “The supply constraints were driven by the industry wide chip shortages that have been talked about a lot, and COVID-related manufacturing disruptions in Southeas

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Stockouts and Over-Stocking Affecting Your Revenue? Here’s the Solution

Intelligence Node

Inventory Optimization Techniques to Avoid Out-of-Stocks & Excess Inventory Costs Content Summary : What are Stockouts and Overstocking and Why Monitor Them? The True Business Cost of Stockouts & Overstocking Balancing the Trade-Offs between OOS & Excess Inventory 3 Common But Preventable Causes of Stockouts Solve Inventory Problems Before They Become a Problem We don’t […].

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Tempur-Pedic NYC Flagship Named Retail Design Institute Store of the Year

Retail TouchPoints

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Nespresso launches new UK boutique concept

Retail Focus

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

Boutique 312
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INTERVIEW: The Story Behind Maggi's Amazing Singing Soup Pot Campaign

Tokinomo

When Nestlé Bolivia approached us with the ambition to create an out-of-the-box brand activation for Maggi soups in Bolivia to capture the attention and hearts of the customers, we were thrilled to help.

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Walmart to bring corporate workers back to their offices

Retail Wire

Walmart announced that corporate employees will begin returning to their offices the week of Nov. 8. “We had a way of working before the pandemic and we developed an effective way of working during the pandemic. Now, I’m excited about our new, more flexible way of working,” said Donna Morris, the retailer’s chief people officer.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Stockouts and Over-Stocking Affecting Your Revenue? Here’s the Solution

Intelligence Node

Inventory Optimization Techniques to Avoid Out-of-Stocks & Excess Inventory Costs Content Summary : What are Stockouts and Overstocking and Why Monitor Them? The True Business Cost of Stockouts & Overstocking Balancing the Trade-Offs between OOS & Excess Inventory 3 Common But Preventable Causes of Stockouts Solve Inventory Problems Before They Become a Problem We don’t […].

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Coles’ latest power agreement locks in 2025 renewable energy goal

Inside Retail

Supermarket Coles has finalised its plan to power its sites by 100 per cent renewable energy by the end of FY25, signing the last power purchase agreement needed to meet the target earlier this week. Recent agreements with Origin Energy, ACCIONA Energía, and ENGIE will allow Coles to cover its estimated energy costs from July 2025. Coles’ chief sustainability, property and export officer Thinus Keevé said he was proud that the supermarket has been able to cut a clear pathway to its renewable ene

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Gen Z Expert Reveals Why This Generation’s Seeming Contradictions Make Complete Sense

Retail TouchPoints

There has never been a generation quite like Gen Z, and retailers need to recruit them now to bring their valuable insights and skillsets into their corporate culture. Hana Ben-Shabat, Founder of Gen Z Planet and author of the book Gen Z 360: Preparing for the Inevitable Change in Culture, Work, and Commerce , noted that while companies have a lot of preconceived notions about this cohort, they often miss the bigger picture.

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Ikea buys former Topshop Oxford Street store

Retail Focus

Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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5 things to look for when choosing a Retail Marketing Agency

Tokinomo

Marketing is an essential part of any business, especially in the retail industry. If you want customers to hear about your products, then marketing is the answer to your questions. Also, marketing is the one that helps you position your brand and improve the way customers see your brand.

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Costco raises minimum wage to $17 an hour

Retail Wire

Costco has raised its starting wage to $17 an hour, the second time this year that it has done so. The warehouse club giant has long been known as one of the retail industry’s best employers. The chain has consistently raised wages, incrementally increasing its minimum from $14 an hour in 2018 to its current amount.

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How You Win Share of Shelf Smarter, Not Harder

Wiser

Ahh, the age-old problem for your brand—how to win more share of shelf. It’s common knowledge that optimizing shelf space at your top-performing retailers (and edging out the competitors in your category) is a core part of increasing sales. What’s not always common knowledge? That there are easier ways out there to convince stores to give you better placements on the shelf.

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Australia Post invests in South Australia ahead of Christmas rush

Inside Retail

Australia Post has opened its first dedicated parcel facility in South Australia in a bid to improve its business in the state, now being able to process 8,000 parcels an hour locally. Located in Adelaide, the 15,000 sqm distribution centre is the home of the business’ first machine able to simultaneously sort small and large parcels, which should go some way to improving productivity.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Amazon, Target, Walmart Incentivize Early Holiday Shopping

Retail TouchPoints

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.

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Louis Vuitton opens locally inspired store in Philippines

Retail Focus

Louis Vuitton has announced the opening of its latest store in the newest luxury wing of Ayala Malls Makati, Greenbelt 3. Inspired by Louis Vuitton’s Spirit of Travel and intertwined with local elements, the store has special features that are unique to a traditional Filipino home. The luxury fashion house collaborated with Filipino designers and sisters Stephanie Kienle Gonzalez and Jessica Kienle Maxwell of Philux.

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Why is impulse buying so common and why does it matter for Retail

Tokinomo

Shopping is much more than a simple chore nowadays. People love to come to the store for the experience, not just to buy products because products can be found anywhere. Yet, there is a difference between planning to shop for the whole week or going to the store at the spur of the moment.

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Amazon, Costco and other retailers buy warehouses instead of leasing

Retail Wire

Amazon.com, Costco, Dollar General, Kroger, Target and Walmart have chosen to buy warehouse space rather than leasing after determining that doing so will save them money over the long haul while giving them a greater degree of control over how they store and distribute online orders.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How to Get the Most Out of Your Next Temporary Price Reduction

Wiser

Temporary price reductions, or TPRs, are a necessary part of retail. It’s not really a question of if you should use a TPR, but when. Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. If you want to be competitive, you better have an arsenal of TPRs ready to go depending on the situation.

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Kate Morris’ new private equity firm will be 50 per cent women. Here’s why

Inside Retail

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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NRF Predicts Record-Breaking Holiday Sales Despite Inventory Issues

Retail TouchPoints

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. During November and December, holiday sales are expected to grow 8.5% to 10.5% compared to the same period in 2020, for totals ranging between $843.4 billion and $859 billion , according to NRF.

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How To Take Your Retail Business To The Next Level

Retail Focus

Are you looking to take your retail business to the next level? It has been a tough period for those in the retail sector, but the ones that have survived during the pandemic will be feeling bullish and now want to take steps to take their business to the next level. Many businesses in retail have been hit hard by COVID-19, but many have adapted and managed to stay afloat and will now be keen to kick on and recover.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Diversity Matters in Cybersecurity

Cisco Retail

It’s as serendipitous as it seems designed that there are two important worldwide recognitions in October: Global Diversity and Cybersecurity Awareness. The intersection is a powerful reminder for the security industry that diversity fuels innovation. The more varied the experiences and thinking of its people, the better the outcomes. We know instinctively that Diversity and Inclusion (D&I) matters.

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Expensive long-term shipping contracts could lock in inflation

Retail Wire

Retailers desperate to get in-demand goods in time for the holidays are signing expensive long-term international shipping deals that could keep the prices of goods higher for the foreseeable future.

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What is Image Recognition in Retail?

Wiser

In-store success is often won at the shelf. For a shopper to choose your brand out of a sea of competitors, your products need to make it to the shelf, be displayed correctly, be re-stocked when needed, and many other crucial steps. That’s why it’s a no-brainer to focus your data collection efforts on the store shelf. How can you win the sale if your products aren’t set up properly?

Planning 147
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Toys ‘R’ Us Australia to head up UK revival

Inside Retail

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom. The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.