October, 2021

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Suppliers: How to get your retail business customers to pay you quicker

Inside Retail

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Tempur-Pedic NYC Flagship Named Retail Design Institute Store of the Year

Retail TouchPoints

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Selfridges launch 2021 Christmas Windows

Retail Focus

With less than 60 days to Christmas Day, Selfridges unveils its Christmas of Dreams theme through iconic window displays and a new campaign. Christmas of Dreams launches across Selfridges stores in London, Birmingham and Manchester, and on selfridges.com , with a digital campaign starring actress Jane Horrocks. Christmas of Dreams invites visitors to make their dream Christmas come true with Selfridges – from finding perfect gifts for loved ones, to imaginative solution-driven services, dazzling

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How You Win Share of Shelf Smarter, Not Harder

Wiser

Ahh, the age-old problem for your brand—how to win more share of shelf. It’s common knowledge that optimizing shelf space at your top-performing retailers (and edging out the competitors in your category) is a core part of increasing sales. What’s not always common knowledge? That there are easier ways out there to convince stores to give you better placements on the shelf.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Steam-bent timber tunnels through Melbourne showroom by Woods Bagot

Dezeen

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

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PTP serviceability – time is money!

Cisco Retail

“Time is money!” A quote that can’t be truer and more crucial for modern industrial networks where timing, precision, and synchronization pave the way for fast-paced current and future services. And in the middle of it all, PTP (Precision Timing Protocol) serves as one of the critical timing protocols making it all possible. It may be logical to think that protecting time, services, and revenue is the goal of building a resilient and secure infrastructure.

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Gen Z Expert Reveals Why This Generation’s Seeming Contradictions Make Complete Sense

Retail TouchPoints

There has never been a generation quite like Gen Z, and retailers need to recruit them now to bring their valuable insights and skillsets into their corporate culture. Hana Ben-Shabat, Founder of Gen Z Planet and author of the book Gen Z 360: Preparing for the Inevitable Change in Culture, Work, and Commerce , noted that while companies have a lot of preconceived notions about this cohort, they often miss the bigger picture.

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Nespresso launches new UK boutique concept

Retail Focus

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

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3 Tips For Ecommerce Small Business Owners to Prepare for the Holidays

Small Biz Trends

The holidays are coming, and that means increased opportunity for many owners of e-commerce small businesses. Savvy owners should take this opportunity to draw as much traffic as possible to their sites and — most importantly — convert as much of that traffic as possible to customers while they’re there. During the holidays, business spikes for nearly everyone, but e-commerce has been growing each year over the brick-and-mortar competition — and the pandemic has only incr

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Nisa re-launches community awards for retailers

Talking Retail

Nisa’s charity Making a Difference Locally (MADL) has re-launched its community champion awards for retailers. The awards recognise two different stores each month – one over and one under 3,000 sq ft – with a £250 donation to a local good cause. To be in with a chance of winning, Nisa partners simply need to. This story continues at Nisa re-launches community awards for retailers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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[Re-]Introducing the Cisco Certified DevNet Expert

Cisco Retail

On a typically cool June 10, 2019, in San Diego, CA, we introduced a transformation in our network engineering certifications, with software, automation, and security woven throughout. We also announced a brand-new set of DevNet certifications that focused on a software-first approach to Cisco’s products and technologies. We had an Associate-level certification, various Specialist-level certifications, and a Professional-level certification.

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Coles’ latest power agreement locks in 2025 renewable energy goal

Inside Retail

Supermarket Coles has finalised its plan to power its sites by 100 per cent renewable energy by the end of FY25, signing the last power purchase agreement needed to meet the target earlier this week. Recent agreements with Origin Energy, ACCIONA Energía, and ENGIE will allow Coles to cover its estimated energy costs from July 2025. Coles’ chief sustainability, property and export officer Thinus Keevé said he was proud that the supermarket has been able to cut a clear pathway to its renewable ene

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Amazon, Target, Walmart Incentivize Early Holiday Shopping

Retail TouchPoints

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.

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Ikea buys former Topshop Oxford Street store

Retail Focus

Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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What is a Niche Market?

Small Biz Trends

A niche market can be defined as a subgroup of a larger market that has its own unique identity, needs, and, preferences making it stand out from the overall market. Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. And then attempt to deliver a better solution not being offered by other companies.

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The Five Best Things to Say to an Angry or Upset Customer

Hyken

I was recently interviewed by Mario Martinez on his Modern Selling podcast. He shared a story about how he emailed the CEO of a company, and in an incredibly short amount of time, his phone rang, and you can guess who it was … the CEO. . In a state of shock, instead of launching into the reason for the complaint email , my friend asked him, “How are you?

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Wi-Fi 6E is coming soon, but don’t forget about Cisco Wi-Fi 6 solutions

Cisco Retail

All rights reserved to Sandra Cifo. You may have noticed that in the last few weeks, the industry has been talking a lot about Wi-Fi 6E. Count Cisco among the conversation starters about Wi-Fi 6E too. In fact this Wireless blog has been chock-full of more and more posts talking about Wi-Fi 6E. These conversations have probably lead to a number of questions: what about Wi-Fi 6?

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Australia Post invests in South Australia ahead of Christmas rush

Inside Retail

Australia Post has opened its first dedicated parcel facility in South Australia in a bid to improve its business in the state, now being able to process 8,000 parcels an hour locally. Located in Adelaide, the 15,000 sqm distribution centre is the home of the business’ first machine able to simultaneously sort small and large parcels, which should go some way to improving productivity.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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NRF Predicts Record-Breaking Holiday Sales Despite Inventory Issues

Retail TouchPoints

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. During November and December, holiday sales are expected to grow 8.5% to 10.5% compared to the same period in 2020, for totals ranging between $843.4 billion and $859 billion , according to NRF.

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Louis Vuitton opens locally inspired store in Philippines

Retail Focus

Louis Vuitton has announced the opening of its latest store in the newest luxury wing of Ayala Malls Makati, Greenbelt 3. Inspired by Louis Vuitton’s Spirit of Travel and intertwined with local elements, the store has special features that are unique to a traditional Filipino home. The luxury fashion house collaborated with Filipino designers and sisters Stephanie Kienle Gonzalez and Jessica Kienle Maxwell of Philux.

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Norm Architects designs New Mags bookstore in Copenhagen to reference old libraries

Dezeen

Danish studio Norm Architects has designed a flagship bookstore for distributor New Mags that features stone plinths and pivoting wooden walls. Norm Architects looked to classic libraries for inspiration for the project, which was commissioned by a Scandinavian distributor of coffee table books. Wooden shelves and stone plinths are used to display books in the New Mags store.

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An Engineer Recalls How AI Broke the Exascale Barrier

Nvidia

Thorsten Kurth still remembers the night he discovered his team broke the exascale barrier. On the couch at home at 9 p.m., he was pouring over the latest results from one of the first big jobs run on Summit, then the world’s top supercomputer, based at Oak Ridge National Laboratory. The 12-person team had spent nights and weekends seeking a way that AI could track hundreds of hurricanes and atmospheric rivers buried in terabytes of historical climate data.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Cisco SD-Access and Cisco SD-WAN Multi-Domain Integration

Cisco Retail

Co-authored by Justin Buchanan : Director of Product Management, Security Policy and Access. In this digital era, Enterprise IT Operations are beset with challenges such as security, seamless end-to-end connectivity and policy consistency. Dealing with campus environment itself is challenging because of the very nature of users bringing in their own devices as well as IoT requirements entering the network space.

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Kate Morris’ new private equity firm will be 50 per cent women. Here’s why

Inside Retail

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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The Top 10 Predictions for Holiday 2021

Retail TouchPoints

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. Salesforce expects U.S. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies.

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7 experiential store concepts that opened this year

Retail Dive

From Dick's Public Lands outdoors banner to Bloomie's to Ulta's Target shop-in-shops, here's some of the most notable concept launches this year.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Guest Post: Customer Service Automation: A Quick Beginner’s Guide

Hyken

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business. Customer service automation isn’t a new deal for businesses. It has built a stable reputation for itself in the past decade.?

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Nisa and Co-op help retailers to know their own wines

Talking Retail

A group of independent retailers were among those enjoying a virtual wine tasting with Nisa and the Co-op this week, as the group showcased its leading bottles. The tasting allowed retailers to quiz buyers and suppliers of the wines, helping them to pass on advice to customers. Jointly hosted by Co-op wine buyers and Nisa’s. This story continues at Nisa and Co-op help retailers to know their own wines.

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Cybersecurity Jobs: 5 Tips to Help You Get Hired

Cisco Retail

Before joining Cisco, I spent a lot of time wading through the resumes of potential cybersecurity candidates to hire for my teams. I was looking for individuals from a variety of backgrounds and experiences but finding candidates with zero to three years of experience was the most difficult to find. Many find it challenging to get a job, but I will let you in on a little secret – it’s even more challenging for a hiring manager to find quality cybersecurity talent.

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Yatofu applies festive hues to post office in Zhejiang

Dezeen

A gift shop and events space lie inside this post office in Zhejiang, China , which design studio Yatofu has decked out in red, green and white. Bund Post Office – which is shortlisted in the small retail interior category of this year's Dezeen Awards – is situated in Ningbo, a city in northeast Zhejiang. When Yatofu was tasked with designing the interiors, it first examined the duties of post offices and the ways in which different communities use them.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.