Inside Retail

MAY 6, 2021

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. . The ARA Talent Registry uses Shortlyster’s intelligent hiring platform to match retailers with a short list of candidates that have the right skills and qualifications for the role and are a good cultural fit for the organisation.

Management 354

Management Accounting Shopping Marketing 354

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 trillion global retail industry in a state of flux. Arcadia Group’s Topshop, Bon Marche, Debenhams and TM Lewin are just a sampling of the iconic names among 60 UK retailers that have failed so far through the pandemic — representing nearly 6,500 stores and 129,000 employees.

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

Retail Focus

MAY 4, 2021

The 100-sq.m FREITAG store is divided into two zones: the sales area, and the Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches to their own unique items using semi-finished products and tarp remnants from the Factory in Zurich. The interior architecture and store design, an amazing mix of customer-friendly heights and upcycled elements, were created in collaboration with local Supermachine Studio.

Shopping 317

Shopping Consumer ATS Fashion 317

Nvidia

MAY 18, 2021

GeForce products are made for gamers — and packed with innovations. Our RTX 30 Series is built on our second-generation RTX architecture, with dedicated RT Cores and Tensor Cores, delivering amazing visuals and performance to gamers and creators. Because NVIDIA GPUs are programmable, users regularly discover new applications for them, from weather simulation and gene sequencing to deep learning and robotics.

Shipping 145

Shipping ATS 145

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Dezeen

MAY 5, 2021

Beijing-based BLUE Architecture Studio has erected washed stone partition walls and an entire wooden cabin with a pitched roof inside this store in Hangzhou , China. Located in the city's mixed-use O?Eli complex designed by Renzo Piano , the store belongs to lifestyle brand Lost & Found and sells wooden furniture, homeware, fashion and plants. Lost & Found's Hangzhou store features a rustic material palette of washed stone and timber.

Shopping 145

Shopping Fashion Location ATS 145

Talking Retail

MAY 5, 2021

UK retail workers are suffering among the lowest mental wellbeing of any employee group, with the pandemic continuing to worsen staff’s mental health, new research reveals. A report by the charity Retail Trust has found that 84% of retail workers said their mental health has deteriorated during the pandemic, leading to symptoms like increased anxiety, This story continues at Retail staff suffering lowest levels of mental well-being, study reveals.

ATS 145

ATS 145

Retail TouchPoints

MAY 3, 2021

The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel emissions that accompany them. In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change.

Shipping 342

Shipping ATS Fulfillment Consumer 342

Retail Focus

MAY 11, 2021

In support of the capital’s creatives thriving through the pandemic, Westfield London and Westfield Stratford City are hosting social media brands that originated as side hustles in 2020 to support small business as non-essential retail re-opens. With over 85,000 online businesses created since the start of the pandemic* and nearly three quarters (74%) of consumers wanting to see retailers adapt to their local areas, Westfield has brought the online offline to provide shoppers with a one-of-a-ki

Accessories 317

Accessories Fashion Boutique Consumer 317

Nvidia

MAY 24, 2021

Banks use AI to determine whether to extend credit, and how much, to customers. Radiology departments deploy AI to help distinguish between healthy tissue and tumors. And HR teams employ it to work out which of hundreds of resumes should be sent on to recruiters. These are just a few examples of how AI is being adopted across industries. And with so much at stake, businesses and governments adopting AI and machine learning are increasingly being pressed to lift the veil on how their AI models ma

Management 145

Management Consumer ATS 145

Dezeen

MAY 3, 2021

Shopping centres don't have to "bright, white and shiny" according to AIM Architecture , which has transformed the Xintiandi mall in Shanghai by adding natural materials and plants. The previously underused atrium has been reimagined in the spirit of a garden plaza, with wooden surfaces, plants hanging down from the balconies and natural light filtering in from above.

Shopping 145

Shopping Management 145

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Cisco Retail

MAY 11, 2021

The digitalization of our society is accelerating at an enormous pace. Even with this growth, there are still billions of people who remain unconnected to the Internet. To create an inclusive future for all, we must reinvent the Internet and fundamentally change the economics to build and operate networks at massive scale. A little over a month ago, we announced a dramatic enhancement to the architecture of the Internet for the Future, Cisco’s Routed Optical Networking solution.

Management 145

Management Location Returns Customer Experience 145

Inside Retail

MAY 20, 2021

Employees across the Woolworths Group in Australia and New Zealand will be entitled to up to two weeks paid gender affirmation leave as part of policy changes introduced this week. The policy, which also includes two weeks unpaid leave, is designed to support transgender and gender diverse team members in affirming their gender, allowing time off to attend medical appointments, surgical procedures and undertake counselling, legal and administrative tasks, for example.

Supermarket 338

Supermarket Management Consumer ATS 338

Retail TouchPoints

MAY 24, 2021

This Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton. Additionally, 37 million people are expected to travel 50 miles or more from home, an increase of 60% over 2020, according to AAA.

Planning 335

Planning Shopping Location ATS 335

Retail Focus

MAY 24, 2021

Leek United Building Society has reopened its flagship Derby Street branch following a six-week transformation. The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.

299

299

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Nvidia

MAY 27, 2021

It will help piece together a 3D map of the universe, probe subatomic interactions for green energy sources and much more. Perlmutter , officially dedicated today at the National Energy Research Scientific Computing Center (NERSC), is a supercomputer that will deliver nearly four exaflops of AI performance for more than 7,000 researchers. That makes Perlmutter the fastest system on the planet on the 16- and 32-bit mixed-precision math AI uses.

Planning 144

Planning ATS 144

Hyken

MAY 11, 2021

Applying the Velocity Mindset in Customer Service. How Empathy Accelerates Great Customer Experience. Shep Hyken interviews Ron Karr, CEO of Karr Associates, Inc. and author of The Velocity Mindset. They discuss the impact of empathy in delivering customer-focused service. . Top Takeaways: . Often in customer service, we tend to put self-imposed limitations that get in the way of delivering great experiences to our customers and slows down the process.

Customer Experience 144

Customer Experience 144

Cisco Retail

MAY 3, 2021

Cisco + Slido: Building Engaging and Inclusive Experiences Together. Have you ever wondered if you are truly connecting with your audience during a meeting or event? What if you could measure enthusiasm, get feedback and understand audience sentiment about the content you are sharing in real-time before, during and after an event? Now imagine you could get this kind of engagement and valuable feedback from your entire audience, regardless of whether they are in the same room with you or connecte

ATS 143

ATS 143

Inside Retail

MAY 2, 2021

Aldi Australia has taken another step toward more sustainable local operations, announcing it is committing to zero waste to landfill by 2025. The plan, according to Aldi, is to first focus on reducing food waste to landfill by 2023 by expanding segregated waste collection at stores and doubling food donations across its business, while executing on closed loop recycling opportunities within Aldi’s supply chain.

Planning 310

Planning Consumer ATS 310

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail TouchPoints

MAY 11, 2021

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the U.S., 5 billion pounds of returned goods end up in landfills and 15 million metric tons of carbon dioxide are emitted in the transportation of returns, according to research conducted by reverse logistics solution provider Optoro. Two trends are now converging to make the ecological problems of returns something that retailers can no longer ignore.

Returns 312

Returns Consumer Shopping Accounting 312

Retail Focus

MAY 21, 2021

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

Shopping 299

Shopping Returns Location ATS 299

Talking Retail

MAY 18, 2021

Brothers Ricky and Amrit Dougall have revamped their Coventry city centre store in response to changes in customer demand. The Nisa partners have introduced a raft of new services to their Millennium View store to appeal to the transitional demographic that make up a large proportion of the store’s customers, which and have seen immediate. This story continues at Retailing family revamps Coventry c-store.

ATS 141

ATS 141

Nvidia

MAY 11, 2021

GeForce NOW ensures your favorite games are automatically up to date, avoiding game updates and patches. Simply login, click PLAY, and enjoy an optimal cloud gaming experience. Here’s an overview on how the service keeps your library game ready at all times. Updating Games for All GeForce NOW Members. When a gamer downloads an update on their PC, all that matters is their individual download.

ATS 140

ATS 140

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Cisco Retail

MAY 12, 2021

The Next Generation of Events will be Hybrid. There’s no question the pandemic has forever changed how the world works, accelerating digital transformations and putting a spotlight on solutions that enable productive and inclusive remote work experiences. This dynamic has been profoundly apparent in the event space; when in-person participation came to a halt, event planners were forced to adopt a virtual-only format.

Management 143

Management Marketing Location Planning 143

Inside Retail

MAY 20, 2021

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

Promotions 279

Promotions Location ATS 279

Retail TouchPoints

MAY 28, 2021

Apple has opened its newest retail location — Apple Via del Corso — in Rome, marking its 17th store to open in Italy. Apple Via del Corso will serve as an all-new centrally located space for Apple team members to provide service and support to the local community. The store preserves the grand Palazzo Marignoli, paying homage to Rome’s rich history of art and culture, and making it one of Apple’s most significant restoration projects.

Location 311

Location Returns ATS 311

Retail Focus

MAY 11, 2021

Wren Kitchens , the fastest growing retailer on UK high streets as recognised by The Telegraph, has expanded its presence across the country with the opening of its 105th showroom at Durham City Retail Park. The former B&M unit has been completely transformed over a three-month period and has created 21 new jobs in the community including kitchen designers, managers and home surveyors.

Management 299

Management Planning ATS 299

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Talking Retail

MAY 24, 2021

Spar’s own-label wine and spirit has secured prizes at five international competitions. The retailer won prizes at the International Wine Challenge, the International Wine & Spirit Competition, the International Spirits Challenge, the Global Masters, and the Sud de France Top 100 competition. The symbol group took home a total of 29 awards at the annual.

ATS 140

ATS 140

Hyken

MAY 12, 2021

During my live presentations, there is a part of my speech where I talk about Moments of Magic. These are positive experiences we create for our customers, including our internal customers, also known as our fellow employees. (If you’ve been following my work, you already knew that.). In the speech, I’ll ask audience members to share an example of when they created that experience.

Returns 139

Returns Management ATS 139

Cisco Retail

MAY 4, 2021

The Shift From Remote Work to a New Hybrid Work Environment. It’s exciting to see more organizations start to make the shift from remote work to a new hybrid work environment, but it’s a transition that comes with a new set of questions and challenges. How many people will return to the office, and what will that environment look like? Increasingly, we’re hearing that teams are feeling fatigued and disconnected – what tools can help to solve for that?

Returns 144

Returns Planning 144

Inside Retail

MAY 3, 2021

Remember the debate over e-commerce versus brick and mortar? It didn’t last long. Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media.

Inventory Management 279

Inventory Management Customer Experience Supermarket Fashion 279

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience