Retail Dive

APRIL 21, 2021

More than half of minority-owned small businesses couldn't cover April rent, but these are improvements from March's highs, referral network Alignable found.

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Retail TouchPoints

APRIL 8, 2021

Not too long ago, the sale of secondhand goods was driven primarily by value: shoppers looking to avoid breaking the bank on big-ticket items or clothes the kids will just grow out of. Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value.

Consumer 351

Consumer Fashion Apparel Returns 351

Retail Focus

APRIL 29, 2021

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft. space brings together a diverse portfolio of premium brands, must-have products and exceptional beauty services and experiences. The latest H beauty is an experiential wonderland where beauty addicts and novices alike can find their forever-favourites as well as some of the industry’s most f

Boutique 342

Boutique Shopping Planning ATS 342

Inside Retail

APRIL 20, 2021

The Shops, Distributive and Allied Employees Association has lodged a case against a second McDonald’s franchisee in the Federal Court, claiming the owner-operator of a number of sites across South Australia denied workers paid rest breaks. Delbridge Investments, owned by Graham Delbridge, owns and operates the Murray Bridge, Rundle Mall East, and Trinity Gardens McDonald’s sites, and formerly owned the franchise at Cross Roads.

Accounting 325

Accounting Shopping ATS 325

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Customer Experience

Tokinomo

APRIL 13, 2021

Retail is changing as we speak. COVID-19, the iceberg that hit the whole retail industry is slowly (too slowly) melting away, but its effects will continue to impact this industry for many years. Innovations, retail tech, providing only the best for customers, offering shoppers amazing experiences, and availability on all channels are all impacting the way retailers sell to customers.

Marketing 319

Marketing 319

Nvidia

APRIL 16, 2021

Fasten your seatbelts. NVIDIA Research is revving up a new deep learning engine that creates 3D object models from standard 2D images — and can bring iconic cars like the Knight Rider ’s AI-powered KITT to life — in NVIDIA Omniverse. Developed by the NVIDIA AI Research Lab in Toronto, the GANverse3D application inflates flat images into realistic 3D models that can be visualized and controlled in virtual environments.

Planning 145

Planning ATS 145

Retail TouchPoints

APRIL 27, 2021

Amazon is well known for being one of the largest retailers in the world. What’s less well-known is that thousands of other retailers are using Amazon technology to power their businesses. That’s right, this quintessential ecommerce disruptor, often blamed for the troubles of brick-and-mortar retail, is taking some of the very innovations that have set it apart and offering them up for other retailers to use.

Checkout 331

Checkout Supermarket Consumer Location 331

Retail Focus

APRIL 8, 2021

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.

Outdoor 333

Outdoor ATS 333

Inside Retail

APRIL 29, 2021

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 million and revenue hitting $65 million – a 53 per cent growth on the same period last year. And, due to improvements made in Booktopia’s distribution centre in Lidcome , Sydney, the business was able to ship 45 per cent more product during the quarter, from 1.44 million to 2.09 million items.

Shipping 299

Shipping Shopping Marketing Consumer 299

Cisco Retail

APRIL 29, 2021

The phone in your hand, the network it runs on, the public transportation app you’re using to commute… It’s likely that each of them contains a touch of Artificial Intelligence (AI) to make your experience more efficient, seamless, secure, and personalized. At Cisco, we develop innovative services that advance healthcare, enhance education, provide remote working, improve government services to citizens, expand accessibility, and strengthen cybersecurity.

Promotions 144

Promotions Accounting ATS 144

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Nvidia

APRIL 16, 2021

Mercedes-Benz is calling on its long heritage of luxury to accelerate electric vehicle technology with the new EQS sedan. The premium automaker lifted the wraps off the long-awaited flagship EV during a digital event today. The focal point of the revolutionary vehicle is the MBUX Hyperscreen , a truly intuitive and personalized AI cockpit, powered by NVIDIA.

Planning 136

Planning Management ATS Marketing 136

Hyken

APRIL 21, 2021

Let me put it to you in the simplest terms possible. When your customer calls, emails or texts you, you must respond. That is unless you don’t care if they ever do business with you again. One of our subscribers to The Shepard Letter , Andy Saks, owner of Spark Presentations and professional corporate presenter , sent in a story worth sharing. (By the way, if you’ve got an amazing – or horrific – customer service story, send it over.

Customer Experience 132

Customer Experience ATS 132

Retail TouchPoints

APRIL 23, 2021

Retail TouchPoints and design:retail have selected the next class of the 40 Under 40 — the top 40 professionals in the retail industry under the age of 40 who are paving the way for the next era of retail. This year, the publications expanded nominations to include all roles and job functions in the retail ecosystem — from ecommerce and marketing to innovation and store design.

Management 325

Management Marketing Customer Experience ATS 325

Retail Focus

APRIL 21, 2021

Amazon is cutting into the hair styling sector with the opening of its own salon in the UK. The bricks-and-mortar “experiential” venue is launching in London’s Spitalfields, on Brushfield Street, as a showcase for new products and the latest industry technology. Augmented reality hair consultations and point-and-learn technology will be among the innovations being tested (Amazon/PA).

Location 325

Location Planning Management ATS 325

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. On the one hand, the accelerated state of e-commerce means there are countless opportunities for the prepared seller. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Cisco Retail

APRIL 22, 2021

Celebrating International Girls in ICT (Information and Communications Technology) Day has never been more important. Recent data reveals a startling economic disparity caused by the pandemic – women losing jobs at almost twice the rate of men, leaving 47 million more women and girls around the world below the poverty line. This makes exposing women and girls to the wide range of career opportunities available in IT – the world’s fastest-growing job sector – critical to helping improve the qu

Management 144

Management ATS Marketing 144

Nvidia

APRIL 19, 2021

A rising technology star in Southeast Asia just put a sparkle in its AI. Vingroup, Vietnam’s largest conglomerate, is installing the most powerful AI supercomputer in the region. The NVIDIA DGX SuperPOD will power VinAI Research, Vingroup’s machine-learning lab, in global initiatives that span autonomous vehicles, healthcare and consumer services. One of the lab’s most important missions is to develop the AI smarts for an upcoming fleet of autonomous electric cars from VinFast, the group’s autom

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ATS Consumer Marketing 134

Talking Retail

APRIL 27, 2021

The Do as Raj would do campaign, in memory of Spar retailer Raj Aggarwal, has so far raised more than £24,000 for two local NHS charities. The initiative, which ran from 19-26 April, urged retailers to donate goods, supplies or products to charities, organisations or individuals most in need in their local communities. Aggarwal, who. This story continues at The Do as Raj would do campaign raises over £20,000 for charity.

ATS 132

ATS 132

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail TouchPoints

APRIL 9, 2021

In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.

Fulfillment 325

Fulfillment Department Stores Wholesale ATS 325

Retail Focus

APRIL 19, 2021

Landsec has announced that Italian luxury fashion brand Armani has opened its first-ever outlet in Essex at Braintree Village, in line with non-essential retail opening across the country. Spanning 1,889 sq ft, the new Armani store is next to Polo Ralph Lauren, joining other leading designer brands such as Calvin Klein, Tommy Hilfiger, and Timberland all operating within Braintree Village.

Fashion 279

Fashion Management Shopping ATS 279

Inside Retail

APRIL 25, 2021

Supermarket Woolworths is further hastening its consumer-facing sustainable initiatives by announcing a battery recycling initiative, with collection units to be placed in every Woolworths store around the country. The units will accept used batteries, as well as mobile phones, in an effort to bump up Australia’s rate of battery recycling – which currently sits at around 10 per cent, lagging behind other developed nations.

Supermarket 290

Supermarket Consumer Shopping ATS 290

Cisco Retail

APRIL 29, 2021

In celebration of International Women’s Day on March 8, we reached out to a group of women security experts and asked them, “Who has meant the most to you as an ally? And how has this impacted your career?” We then compiled their answers into an e-Book, Lifting Each Other Up: A Celebration of Women in Cybersecurity and Their Advocates. . This resource illuminates how some of today’s leading infosec women experts got started in the cybersecurity industry and embraced the common goal of creating a

Promotions 144

Promotions Planning ATS 144

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Nvidia

APRIL 19, 2021

To help developers hone their craft, NVIDIA this week introduced more than 50 new and updated tools and training materials for data scientists, researchers, students and developers of all kinds. The offerings range from software development kits for conversational AI and ray tracing, to hands-on courses from the NVIDIA Deep Learning Institute. They’re available to all members of the NVIDIA Developer Program , a free-to-join global community of over 2.5 million technology innovators who are revol

Marketing 134

Marketing 134

Talking Retail

APRIL 21, 2021

The pandemic has intensified interest in ‘conscious consumption’ — defined as those who seriously consider the environmental and societal impacts of their shopping choices, new research reveals. The research by Accenture suggests that more consumers are focusing on: limiting food waste (72%), shopping more health-consciously (68%), and making more sustainable choices when shopping and will.

Consumer 132

Consumer Shopping ATS 132

Retail TouchPoints

APRIL 12, 2021

A 17,000-square-foot outdoor turf field and running track, a rock-climbing wall, batting cages and golf hitting bays — these are just a handful of the features adding excitement to the new experiential retail concept — House of Sport from DICK’S Sporting Goods. The first-ever DICK’S House of Sport opened its doors on April 9 in the Rochester suburb of Victor, N.Y.

Sporting Goods 325

Sporting Goods Outdoor Apparel Visual Merchandising 325

Retail Focus

APRIL 7, 2021

Sempere Mannequins launches a collection of sports and athletic mannequins, designed to express the strength and dynamism of the human body in movement. Comprised of over 60 mannequins, torsos and accessories, the Olympia + Invictus collection evokes energy, victory and prestige to highlight the garments on display. Sempere has carried out detailed studies of human anatomy and movements, to create a collection of mannequins with poses that bring the dynamism of sport into the shop window.

Visual Merchandising 277

Visual Merchandising Accessories Shopping Fashion 277

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Small Biz Trends

APRIL 19, 2021

One of the best ways to attract customers to a restaurant is to give them more dining options, whether it is indoors, outdoors, or to go. If they decide to dine in, having an outdoor option is always a great alternative for diners. And this means having quality outdoor seating for restaurants in place so they can sit comfortably and enjoy their meal.

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Outdoor Accounting Shipping Retail Trends 132

Cisco Retail

APRIL 29, 2021

20 years ago, I used to work as a network engineer for a fast-growing company that had multiple data centers and many remote offices, and I remember all the work required to simply onboard a remote site. Basically, it took months of planning and execution which included ordering circuits, getting connectivity up and spending hours, and sometimes days, deploying complex configurations to secure the connectivity by establishing encrypted tunnels and steering the right traffic across them.

Management 145

Management ATS Location Planning 145

Retail Dive

APRIL 28, 2021

After a massively expensive Ch. 11, what's left of the company doesn't have enough cash to pay its professionals and outstanding vendor claims.

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Hyken

APRIL 27, 2021

Diversity and Inclusion Within the CX Featuring Stacy Sherman. How diversity and inclusion impact the customer experience and what practices to adopt. Shep Hyken interviews Stacy Sherman, Founder of DoingCXRight and Director of Customer Experience & Employee Engagement at Schindler Elevator Corporation. They discuss Diversity and Inclusion and how it links to the Customer Experience.

Customer Experience 131

Customer Experience Employee Engagement ATS 131

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience