November, 2022

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How the Price Waterfall can Increase Profitability?

Intelligence Node

What is the Price Waterfall? The “Price Waterfall” is a price optimization tool (or technique of analysis) that allows businesses to identify hidden costs. It is used to calculate the. The post How the Price Waterfall can Increase Profitability? appeared first on Blog.

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Winners and losers of Black Friday 2022

Retail Dive

With inflation looming, consumers waited until the shopping event to get deals on categories like electronics and sought out financing options such as buy now, pay later.

Finance 138
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Retail spending increases, consumers wary as rising costs bites

Inside Retail

Retail spending increased 12.5 per cent in October as consumers spent $35 billion both in-store and online according to new data from the Australian Bureau of Statistics (ABS). While year-on-year sales growth was strong, retail turnover fell by a marginal 0.2 per cent compared to September, marking the first month-on-month fall this year. Clothing, footwear and personal accessories sales were up 32.8 per cent while cafes, restaurants and takeaway food services increased by 35.3 per cent.

Consumer 264
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Managing retail touchpoints for a positive customer experience

Retail Focus

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . During and following the pandemic, retail formats have changed on several levels. On the one hand, operational changes and on the other hand, changes linked to the user experience.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Top 4 Strategies for AI-Powered Profitability

Retail TouchPoints

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check.

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Study shows four-day workweek boosts productivity and performance

Retail Wire

Thirty-three companies participating in a four-day workweek study found that workers were less stressed and more productive compared to their previous five-day schedules. The companies, most of which were based in the U.S. and Ireland, saw revenues increase 38 percent year-over-year. Jon Leland, chief strategy officer for Kickstarter, which participated in the study, said, “The four-day week has been transformative for our business and our people.

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7 Pricing Strategies to Supercharge your eCommerce Christmas Sales

Intelligence Node

Price matters. As of 2022, the price has become a make-or-break factor for almost 50% of American shoppers. With the holiday season fast approaching, these price-sensitive consumers are looking to. The post 7 Pricing Strategies to Supercharge your eCommerce Christmas Sales appeared first on Blog.

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How Sam Walton’s sundown rule makes me a better leader: Andy Chen, Comvita

Inside Retail

Before joining New Zealand healthcare brand Comvita , Andy Chen worked in HR and project management at Walmart for 10 years. We recently sat down with him to learn about his career highlights, best leadership tips and how he approaches the work-life balance conundrum in this day and age. Inside Retail : Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way?

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MUJI brings its sustainability focus to the forefront of its Angel Central store

Retail Focus

MUJI, the Japanese retail company specialising in household and consumer goods, has refurbished its Angel Central store. The improved 2,624sq ft space allows MUJI to bring its sustainability focus to the forefront of its Angel Central offer by championing ‘recycle and repurpose’ initiatives. The revamped store is the first of its kind for the brand in the UK.

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New Shopping App TRYO Aims to Make AR Try-On More Accessible to Consumers and Brands

Retail TouchPoints

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. With more than 500 items at launch — including products from Cartier , Gucci , Adidas , New Era and Rolex — TRYO wants to “revolutionize how people shop online” by making AR try-on experiences more easily accessible to both shoppers and brands.

Consumer 340
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Bass Pro Shops attracts visitors with hotel mashup

Retail Wire

Bass Pro Shops is a magnet for those who love to fish and hunt. Its store in Memphis, TN, now includes a hotel lodge designed to build on the brand’s mystique. “You can meet somebody at the bar and talk about the elk you shot or the bass you caught and it’s not weird,” said Jan Freitag, national director of hospitality analytics for CoStar Group.

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Virtual store, Holiday tension, and Digital coupons - Weekly Snacks #34

Tokinomo

Campaign Corner. Snowman snack. When you have great snacks, everybody wants a taste. In this commercial, PepsiCo shows that snowmen are risking melting just to get to their favorite drinks and snacks. Take a look at this heartwarming commercial for a holiday fun vibe.

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The Reality of the Metaverse: Debunking 3 Myths about the World(s) of Web3

Retail TouchPoints

While the initial consumer and media hype surrounding the metaverse seems to have simmered down from its 2021 highs, the virtual spaces that were the talk of the town last year continue to grow and attract visitors — consumers and brands alike. “ A lot of brands missed Web2 frankly, and those brands are the ones that are going gangbusters into Web3 ,” said Sasha Wallinger, Head of Metaverse and Web3 Strategy at innovation and design consultancy Journey in an interview with Retail TouchPoints.

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TalkShopLive to Translate Window Shopping into Streetside Purchasing in NYC

Retail TouchPoints

Window shopping is a time-honored New York tradition, especially around the holidays when retailers pull out all the stops. And while window shoppers typically have to enter the store to make actual purchases, this year livestreaming network TalkShopLive is making it possible for shoppers to buy what they see right there on the street. In partnership with FrontRunner Technologies, TalkShopLive is bringing a “live commerce window shopping experience” to NYC.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Target Expands Curbside Convenience with Starbucks Ordering Option at Nearly 250 More Stores

Retail TouchPoints

Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota, New Jersey, New York, Pennsylvania, Texas, Washington and West Virginia. Shoppers can place orders and have their food and beverages delivered to them alongside their other items. . Starbucks orders can be placed after the Target customer receives confirmation that their standard order is ready.

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Q3 Results: Walmart Grabs Grocery Share, Target Clears Inventory and ThredUP Order Volumes Soar

Retail TouchPoints

Inflation continued to loom in Q3 2022 and it has proven to be the defining force for many retailers. Walmart ’s comparable sales rose 8.2% as shoppers flocked to the retail giant for inexpensive groceries, while Target ’s comparable sales rose 2.7% as it engaged in deep discounts to clear excess inventory. Price-conscious shoppers proved to be to a double-edged sword for ThredUP — the retailer saw 7% sales growth year-over-year, but margin and profit both fell as deep discounts by traditional r

Apparel 322
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Amazon Debuts Next-Generation Drone Design and Fulfillment Robot

Retail TouchPoints

Last week at the inaugural Delivering the Future event, Amazon welcomed the outside world to its new robotics manufacturing facility, BOS27, in Westborough, Mass. But the 350,000-square-foot facility — which opened in October 2021 and brings together research and development labs — was only part of the draw. Amazon unveiled a number of new technical innovations set to be deployed across its operations, including a lighter, more durable drone for deliveries and a new robotic system than can handl

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Wallets, Waits and Weariness: Use Mindful Messages to Connect

Retail TouchPoints

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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AP: Amazon Ordered to End Retaliation Against Organizing Employees in Mixed Ruling

Retail TouchPoints

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the National Labor Relations Board (NLRB) brought against Amazon in March 2022 seeking the reinstatement of an employee who was involved in organizing a warehouse on Staten Island , N.Y.

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In $40M Deal, Gap Sells Greater China Business to Ecommerce Provider Baozun

Retail TouchPoints

Gap will sell its Gap Greater China (GGC) business to Shanghai-based ecommerce solutions provider Baozun in a $40 million all-cash transaction. The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands.

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3 Ways Fashion Brands can be More Sustainable Today

Retail TouchPoints

The fashion industry has been questioned a lot about its environmental impact. It’s no secret that the production steps include high usage of scarce resources such as water. Now, the pressure is on companies to provide true transparency into the extended supply chain — commonly referred to as Tier 1-4 level of reporting, Scope 3, or Cradle-to-Gate. Many companies claim to be sustainable and ethical, but can they prove it?

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Want to Create Better Experiences for Customers? Embrace These Technologies

Retail TouchPoints

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors that drive their customers to the competition.

Consumer 311
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Business Success Begins with Employee Training and Empowerment

Retail TouchPoints

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have created a perfect storm of challenges that has business leaders feeling the heat. Issues such as inflation and the ongoing supply chain crisis don’t seem to be going away, so businesses only have so much control over material and product shortages.

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Bloomingdale’s Features Chanel, Ralph Lauren in Multi-Brand Virtual Holiday Store

Retail TouchPoints

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

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Planet Organic confirms new south-west London store

Retail Focus

Healthy supermarket retailer Planet Organic plans to launch its new south-west London store in Teddington at the end of February 2023. The re-fit and construction works will be commencing in December. Planet Organic is the UK’s largest fully certified organic supermarket, and the largest chain of Soil Association accredited stores. The brand is well known for its high quality, organic and planet-friendly ingredients.

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The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Retail TouchPoints

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 trillion today to $5.4 trillion in 2026.”. Yet despite that rosy forecast, some brand marketers are asking themselves if the immense growth over the last couple of years was only due to a once

Consumer 306
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Victorinox returns to London with new design concept

Retail Focus

Victorinox unveils its London flagship store featuring the new design concept. As the Swiss brand celebrates the 125 th anniversary of the iconic Swiss Army Knife, it returns to London with a brand-new flagship store opening on 388 Oxford Street, featuring products across the full offering. The move to Oxford Street reflects the brand’s growing influence in the UK retail space, whilst the new store with the revamped design concept brings together the Victorinox values of quality, functionality,

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. retail sales. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Returns can be an excellent opportunity to sell something new to a known customer.

Returns 306
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Nordstrom Partners with Burberry for Latest New Concepts Installation

Retail TouchPoints

Photo by Luis Guillén Burberry and New Concepts@Nordstrom. Photo by Luis Guillén Burberry and New Concepts@Nordstrom. Photo courtesy of Nordstrom. Nordstrom has partnered with Burberry to produce the latest edition of its New Concepts@Nordstrom store-in-store offering with Concept 019: Burberry, which features an exclusive capsule collection. Concept 019: Burberry launched online on Nov. 3, 2022 and will be introduced in stores in December.

Jewelry 306
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Lowe’s Creates a Shoppable Holiday ‘Home’ for Stranded Travelers this Thanksgiving Eve

Retail TouchPoints

Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans

Shopping 304
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.