Retail TouchPoints
APRIL 12, 2023
As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.
Hyken
APRIL 11, 2023
The other day I was having breakfast with 11 of my friends. The server came over, introduced herself, and said, “I’ll be taking care of you.” She took our orders, and a few minutes later, a different server dropped off three of our meals. Then, two more servers brought a few more meals a moment later, and another server showed up just after that with the rest of our meals.
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Retail Dive
APRIL 12, 2023
Small chains are most at risk due to lack of capital to build an omnichannel offering.
Indigo 9 Digital
APRIL 17, 2023
By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. LVMH reported that in 2022 Sephora had record growth in revenues and earnings. Companies like Sephora make retail look easy even though it’s not. Sephora was founded back in 1970 which means that for over 50 years it has stayed relevant, which is not easy by any means especially with competitors like Ulta Beauty knocking on your door.
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Inside Retail
APRIL 17, 2023
Australians have been bombarded with cost-of-living pressures from many sides. From essentials – at the supermarket and the petrol pump, in the mortgage and in the power bills – to the not-so-essentials, such as the local café, the fashion boutique, the travel agent and the new car dealer. Even if you’ve got cash to splash (remember, less than half of Australian households have a mortgage), we’re being bombarded with headlines that probably make you think twice about parting with your hard-earne
Retail Wire
APRIL 28, 2023
The inflation rate for the 12 months through March was up 4.2 percent, down from 5.1 percent for the year ending in February, according to the Personal Consumption Expenditures index.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo
APRIL 26, 2023
A shopper profile is a description of a type or a set of customers. It describes the preferences and typicalities of a certain group of customers. While each individual is unique and has different needs and wants, customers can be divided into groups or profiles based on their similarities.
Retail Focus
APRIL 11, 2023
Wembley Park is set to welcome an exciting new addition to its vibrant community with the launch of Lone Design Club’s first pop-up store, The Club Apartment. This move marks a significant expansion for Lone Design Club, bringing a unique shopping experience to the people of Wembley Park. At The Club Apartment, visitors can expect a carefully curated selection of one-of-a-kind products from emerging, mindful brands in Homeware, Lifestyle, Beauty, and Fashion.
Wiser
APRIL 3, 2023
The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.
Inside Retail
APRIL 12, 2023
US-based Duck Donuts has signed a franchise agreement to open five outlets in Sydney, Australia. The company is also planning to open three stores in the Bahamas and 10 in Iraq. The brand, headquartered in Pennsylvania, began franchising in 2013 and now operates in three international locations along with 115 locally owned stores in the US. Eric Lavinder, Duck Donuts’ chief development officer, said: “We welcome our newest franchise partners to the system and look forward to supporting th
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Retail Wire
APRIL 17, 2023
David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.
Retail TouchPoints
APRIL 12, 2023
The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.
Tokinomo
APRIL 18, 2023
Campaign corner Only the best. In Farmer’s Dog’s commercial a woman shares the tale of how her family welcomed a golden retriever named Sam into their lives through adoption. She encourages fresh dog owners to cherish their time with their furry friends by engaging in playtime, offering love and care, embarking on lengthy walks, and allowing them to explore their surroundings.
Retail Focus
APRIL 3, 2023
Great Portland Estates (GPE) has announced that The Fragrance Shop, the UK’s largest independent fragrance retailer, will open its first experiential flagship store at 70/88 Oxford Street in London. The deal finalises the leasing for the entire development. Unit 2 at 70/88 Oxford Street will house the brand’s new store, which spans 2,300 sq ft and boasts an impressive eight-metre double-height frontage.
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Wiser
APRIL 18, 2023
Developing a new product and introducing it to the market is a huge and often daunting task, but it’s necessary for businesses that want to stay competitive in a fast-paced industry. The Harvard Business School says that 30,000 new products are introduced to the market each year, and according to Mckinsey & Company , less than 50 percent of those launches achieve their target business goals.
Inside Retail
APRIL 12, 2023
In recent years, India has emerged as a major market for luxury brands. The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. According to statistics from the India Brand Equity Foundation, the retail sector in the country is expected to be worth US$2 trillion by 2032.
Retail Wire
APRIL 13, 2023
Legal marijuana sales are expected to surpass $33.5 billion this year, up $4 billion from 2022, according to a new report from MJBiz. Sales are expected to climb to $57 billion by 2028.
Retail TouchPoints
APRIL 18, 2023
Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Tokinomo
APRIL 25, 2023
Campaign corner Taste tester. In Hershey’s commercial , we find out that Lane, a kid, chose to dress up as a Hershey's taste tester for career day at his elementary school. His principal informed Hershey's about Lane's choice, and after a year, Hershey's surprised the school by making Lane their official taste tester. As a part of this surprise, Hershey's also shared their shakes with the teachers and students, creating a heartwarming experience.
Retail Focus
APRIL 11, 2023
Liverpool is set to welcome Space NK, the global luxury cosmetics retailer, as it prepares to open its first-ever city store in the heart of Liverpool ONE. The new addition will be joining an array of premium lifestyle brands on the prestigious Peter’s Lane. Scheduled to open its doors in June, Space NK Liverpool ONE promises to feature a curated collection of over one hundred of the most sought-after, innovative and cutting-edge beauty brands.
Wiser
APRIL 24, 2023
For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.
Inside Retail
APRIL 30, 2023
The Withers and Barlow families which own 7-Eleven in Australia are looking to sell the business. On behalf of the company’s shareholders, Russell Withers said “The company has made significant progress in recent years on a number of fronts and is performing well under a highly credentialed management team, with an exciting outlook for growth. “As such, the Withers and Barlow families have decided that the time is right to review options for the future ownership of the business with a view to se
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
APRIL 11, 2023
Amazon.com is charging $1.50 per return to the UPS Store when a Whole Foods, Kohl’s or Amazon Fresh location is closer, according to The Information. The charges are being applied to returns made for reasons including a “change of mind” and an “accidental order.
Retail TouchPoints
APRIL 20, 2023
Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. The invite-only program requires at least six store visits a year and a “spend threshold in the six figures ,” according to Harper’s Bazaar.
Tokinomo
APRIL 11, 2023
Campaign corner Fill it up. Pot Noodle's latest campaign , "Nothing Fills a Hole Like Pot Noodle," presents Pot Noodle as the perfect solution for satisfying one's appetite. The campaign features various images of holes, such as a pocket on a pool table, a birdhouse, and a washing machine drum, that have been filled with Pot Noodle to highlight its ability to satisfy hunger.
Retail Focus
APRIL 11, 2023
Café and lifestyle brand, EL&N Café, is set to open its doors at Bullring, marking its Midlands debut in the UK. The addition of EL&N supports Hammerson’s initiative to revitalize its assets and bring in more dining and restaurant options to Birmingham’s retail and leisure destination. EL&N Café, famously dubbed as “the most instagrammable café in the world”, has secured almost 8,000 sq ft of space on the bustling New Street, adjacent to Zara, and will offer a
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Wiser
APRIL 10, 2023
As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. For some retailers, simply offering a wide variety of items is the key, even if they’re somewhat unrelated.
Inside Retail
APRIL 27, 2023
Despite Australia being firmly into autumn, Budgy Smuggler isn’t going into hibernation until the temperature rises. Rather, the Australian swimwear company – which also has an accessory and apparel line – has big plans at home and abroad. The brand sold 100,000 swimwear products over summer – representing a 50 per cent sales increase on the previous year – and is set to open a satellite office in France next month.
Retail Wire
APRIL 12, 2023
Wegmans may replace its Buzz Coffee Shops with self-service stations in some or all of its stores. The company issued the following statement: “We are in the process of piloting a self-serve coffee model at select stores in Rochester. As part of this pilot, we are introducing self-serve coffee machines that allow customers to choose from a variety of specialty and brewed coffee drinks, made freshly just for them.
Retail TouchPoints
APRIL 14, 2023
American Eagle Outfitters and ThredUp have launched RE/AE, a resale shop for secondhand and exclusive vintage American Eagle clothing, located at ae.thredup.com, curated by American Eagle and powered by ThredUp’s Resale-as-a-Service (RaaS). Additionally, American Eagle has partnered with Snapchat for a pop-up shoppable AR Lens showcasing select styles from an inaugural 200 -piece RE/AE collection.
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