Inside Retail
OCTOBER 18, 2022
The year is 2030. It’s been a decade since the pandemic, and the world has moved on. Society has adapted and we’ve empowered ourselves economically, professionally and with technology. Things are looking bright (and maybe there’s not a mask in sight). We’ve innovated, tested, learnt, and reflected – and ultimately concluded that the future is human.
Retail TouchPoints
OCTOBER 1, 2022
Cannabis is in growth mode: the industry posted sales between $24.5 and $27 billion in 2021 and reached an estimated 11,800 retailers in 2022, according to data from the MJBiz Factbook. A Gallup poll found that 68% of Americans believe marijuana should be legal and 16% of adults aged 26 and over used cannabis in the past year, making the trajectory clear —traditional retailers, take note.
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Hyken
OCTOBER 12, 2022
Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.
Retail Dive
OCTOBER 11, 2022
The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Focus
OCTOBER 27, 2022
Season’s Feastings invites customers to celebrate the power of food to bring us together this festive season. Launching across Selfridges’ four stores and on selfridges.com , Selfridges will offer customers serving suggestions for setting up, dressing up, gift giving and merrymaking, as we look forward to coming together with friends and family to enjoy cherished Christmas rituals.
Small Biz Trends
OCTOBER 30, 2022
Most businesses are aware of the opportunity that social media provides for marketing and customer engagement, with around 4.5 billion social media users around the world. The number of users in the United States alone is set to reach around 257 million in 2023. Finding the Perfect Audience for Your Business on Social Media. The only issue is knowing how to go about building an audience on the various social media platforms.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
OCTOBER 6, 2022
Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. Now, the retailer plans to increase its investment in the technology in order to leverage its 4,700 stores, which put the retailer within 10 miles of 90 % of the U.S. population, for storage a
Dezeen
OCTOBER 11, 2022
Used books are displayed in supermarket-style crates at the Deja Vu Recycle Store in Shanghai , which local studio Offhand Practice has designed to counter the "shabby" image associated with second-hand shops. The store, which also carries pre-owned fashion, is located on the first and second floor of a three-storey building on Shanghai's buzzy Anfu Road.
Retail Pro
OCTOBER 19, 2022
These 9 practices will provide a tech strategy for driving sustainable sales growth by helping you navigate challenges like bottlenecks & deceptive inventory Continue reading → The post 9 Best practices for building your tech strategy with Retail Pro Prism first appeared on Retail Pro Blog.
Retail Focus
OCTOBER 20, 2022
Battersea Power Station welcomed over a quarter of a million visitors during its opening weekend between Friday 14 th – Sunday 16 th October , as huge crowds came to see inside the iconic landmark for the very first time and explore the neighbourhood’s new pedestrianised high street, Electric Boulevard. . Nearly forty years after the lights were switched off in one of London’s most defining landmarks and following an eight-year restoration project in which the building was transformed from a der
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Small Biz Trends
OCTOBER 24, 2022
Online reputation crisis happens when any kind of negative information related to your company starts spreading. A single negative review is not a reputation crisis. But if that customer’s negative experience with your company is being actively discussed on several social media channels, turns into memes, and gets shared among friends – that is a reputation crisis.
Inside Retail
OCTOBER 7, 2022
Melbourne’s Queen Victoria Market has cracked down on the sale of inauthentic Aboriginal and Torres Strait Islander souvenir products, ahead of new laws which come into force next year. In August, the Productivity Commission found two in every three Aboriginal and Torres Strait Islander-style souvenirs sold in Australia are inauthentic, with no connection to Aboriginal and Torres Strait Islander people.
Retail TouchPoints
OCTOBER 28, 2022
The term “supply chain” has officially entered the mainstream vernacular thanks to the disruption of the last couple of years. Yet despite (or perhaps because of) all the recent snarls in the long-haul supply chain, a host of new services have popped up offering consumers faster delivery than ever before. Valerie Metzker, Head of Partnerships, Roadie.
Retail Dive
OCTOBER 12, 2022
A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Mulesoft
OCTOBER 17, 2022
The pandemic changed the business world as we know it – IT was no exception. With the Great Reshuffle, people left their jobs in droves as their personal and professional priorities shifted. This has impacted the employee landscape and how businesses operate today. We’re seeing that this Great Reshuffle is now shuffling the priorities of […]. The post Top 5 IT Trends Shaping the Future of Work first appeared on MuleSoft Blog.
Hunton Andrews Kurth
OCTOBER 5, 2022
Over the last two years, courtesy of a once-a-century pandemic, government-mandated business closures, nationwide stay-at-home orders, and—unprecedented—disruptions to the global supply chain have illuminated, previously unknown, vulnerabilities across a whole host of industries. Would anyone have seriously questioned the viability of office space two years ago?
Small Biz Trends
OCTOBER 17, 2022
It is critical for small business owners to protect confidential data proactively because the average cost of a data breach is huge. And in a worst-case scenario, data breach incidents can force businesses to be defunct as well. In this post, you will learn – what is the cost of a data breach and what you do to cut down the cost. Let’s explore: Where do the Data Breach Reports Come From?
Inside Retail
OCTOBER 5, 2022
Dutch urban e-bike brand Lekker has opened its first flagship at the Albion Fine Trades precinct in Brisbane CBD. Found by Meindert Wolfraad in 2009, the company sells a range of premium electric bikes to urban commuters. The new store is stocked with Lekker’s full portfolio of bikes which comprises two core ranges: the Amsterdam e-bike range which is a sporty yet lightweight electric bike and the Jordaan range which is a modern take on classic Dutch bikes.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
OCTOBER 31, 2022
GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.
Star Miconics
OCTOBER 3, 2022
SaaS, HaaS, and On-Premises: Different Go-to-Market Models for Software Developers and ISVs. Independent software vendors (ISVs) and developers devote time, attention, and resources to developing applications that address their markets’ challenges and pain points. An ISV’s success depends on achieving those objectives. However, it’s equally important to determine the best way to deliver software to consumers and take it to market.
Mulesoft
OCTOBER 3, 2022
As the CMO of MuleSoft, I know that the greatest strength of our customers is their people. Right now, one of the most important things we’re doing is helping our customers automate mundane and repetitive tasks – tasks that make us feel more like robots and less like people. That’s the funny thing about automation. […]. The post The Funny Thing About Automation first appeared on MuleSoft Blog.
Retail Dive
OCTOBER 17, 2022
Consumers are spending and shopping early, but inflation is still squeezing their budgets. Retailers have their work cut out for them this season.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Small Biz Trends
OCTOBER 28, 2022
The U.S. Small Business Administration (SBA) has announced some planned events to celebrate the upcoming National Veterans Small Business Week (NVSBW) from October 31 to November 4. National Veterans Small Business Week is Almost Here. The plans include a series of virtual and in-person events highlighting the entrepreneurial spirit and resilience of veteran small business owners in the United States.
Inside Retail
OCTOBER 10, 2022
French luxury fashion house Balmain has launched a non-fungible token (NFT) based membership program, The Balmain Thread, in partnership with MintNFT. Launched during Paris Fashion Week, it’s a reimagined loyalty and rewards program powered by Web3 technology and designed to be a seamless experience across physical and digital environments. . The program realises Balmain’s creative director Olivier Rousteing’s vision of creating one unbroken story that will continue into the future.
Retail TouchPoints
OCTOBER 21, 2022
For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. McKinsey calls this embedded finance — when a financial product or solution is placed in a non-financial setting, for example on a social media platform or in a store (private label credit cards are one old-school example).
Dezeen
OCTOBER 24, 2022
New York design studio Snarkitecture has designed a flagship store for the streetwear clothing brand Billionaire Boys Club, created by American musician Pharrell Williams and Japanese graphic designer Nigo. Located in a former warehouse on a corner in Miami 's Wynwood neighbourhood, the store is a flagship for Billionaire Boys Club (BBC) , which was founded in 2003 and includes sub-brands Icecream, Bee Line and Billionaire Girls Club.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Mulesoft
OCTOBER 10, 2022
If you bring service-oriented architecture (SOA) up in a conversation, there’s a good chance someone will tell you that SOA was a failed idea. But you should challenge that line of thinking. If you revisit the actual principles of SOA, you will see they are as relevant today as they were when they were first […]. The post 8 Principles of Service-Oriented Architecture: Is SOA Dead?
Retail Dive
OCTOBER 10, 2022
Masks, distancing, curbside, October sales, out-of-stocks, inflation — the holidays have been evolving rapidly since the pandemic started. What changes are here to stay?
Small Biz Trends
OCTOBER 15, 2022
With so many social media platforms and features to choose from, each business’s strategy is likely to look a bit different. In fact, many brands will change their own efforts over time. If your social media strategy is ready for an update, read these tips from members of the online small business community. Enhance Your Social Media Results in 2022 with These Best Practices.
Inside Retail
OCTOBER 13, 2022
SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop. More than 74 per cent of Australian shoppers are already signed up to receive SMS marketing messages from brands, while more than half (51 per cent) say they would sign
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
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