Retail TouchPoints

OCTOBER 30, 2024

As a geriatric millennial who lives and works in the greater Charlotte region of North and South Carolina, I notice pet-friendly establishments have become the expectation. Our temperate climate with ample sunshine and green space encourages spending time outside and sharing it with four-legged friends. But even comfortable environments like Charlotte’s have their limitations – after all, our iconic tree line requires ample rain.

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Outdoor Planning Store Operations Customer Experience 263

Retail Gazette

OCTOBER 29, 2024

Britain’s biggest supermarkets face paying an extra £200m in National Insurance contributions as the Chancellor is set to unveil the hike in the Budget tomorrow. Tesco, Sainsbury’s, Asda and Morrisons could be hit with an incremental tax bill from a two-percentage point hike in employer National Insurance contributions, Sky News reported. One analyst estimated that Tesco, which employs around 300,000 people in the UK, could be facing £75m added to its bill.

Supermarket 115

Supermarket Finance 115

Inside Retail

OCTOBER 27, 2024

Mosaic Brands is expected to enter administration as early as todday, the Australian Financial Review has reported. FTI Consulting will facilitate the administration, according to the publication’s sources. Last month, the fashion retailer said it would wind down five of its brands to focus on its other five businesses as it struggles to remain afloat due to operational issues.

Fashion 290

Fashion Planning Accessories 290

Retail Wire

OCTOBER 1, 2024

A new report threatens to leave a stain on McDonald's good name, as it was revealed that a franchisee engaged in human trafficking involving what the arrest report is calling "modern slavery.

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Location 319

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

National Retail Solutions

OCTOBER 8, 2024

Modern payment technologies like EMV chips, contactless options, and mobile apps are transforming gas station security, reducing fraud, and ensuring safer, faster transactions for customers and businesses alike. The post Gas Station Payment Security: Best Practices for a Safer Experience appeared first on National Retail Solutions.

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Retail Dive

OCTOBER 25, 2024

The retailer’s newest format features “a larger product assortment and expanded food and beverage offerings,” CEO Joseph DePinto told investors on Thursday.

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Retail Gazette

OCTOBER 23, 2024

Mike Ashley has demanded that fashion brand Boohoo, in which he owns a 27%, appoint him as its new chief executive in an open letter to its board. Frasers Group, which Ashley controls, said it was requisitioning a general meeting of Boohoo to hire the retail tycoon as a director and CEO of the company, as well as Kroll Advisory managing director Mike Lennon as a director, to take effect without delay.

Fashion 145

Fashion Finance Management ATS 145

Inside Retail

OCTOBER 17, 2024

The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign. The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. Customers were required to take out a credit card, such as the Latitude Go Mastercard, to purchase goods.

Finance 304

Finance Payment Services Advertising Accounting 304

Retail Wire

OCTOBER 12, 2024

7-Eleven has recently released its financial reports for the most recent quarter, and in a surprise move, has decided to close hundreds of its store locations in North America.

Location 290

Location 290

Mulesoft

OCTOBER 21, 2024

AI has the potential to transform customer experiences. However, despite IT leaders recognizing the value and imperative of AI, many companies still struggle to realize the benefits. One significant hurdle is integration challenges. For AI to be effective, it needs secure access to data from many different sources and across a variety of formats, including […] The post MuleSoft Direct for Data Cloud: Unlocking Knowledge for AI first appeared on MuleSoft Blog.

Customer Experience 102

Customer Experience 102

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Dive

OCTOBER 28, 2024

While some people started shopping during October’s promotions most consumers plan to start next month, according to research by Bain & Compnay.

Planning 129

Planning Consumer Shopping Promotions 129

Retail TouchPoints

OCTOBER 28, 2024

Patagonia has become the first brand to make use of T r ove ’s new Resale Plugin, which allows brands to seamlessly integrate pre-owned items alongside new products on their existing ecommerce platforms. The Resale Plugin tool is designed to be a low-barrier solution for brands of all sizes to easily integrate resale into their offering. Trove has powered Patagonia’s existing Worn Wear resale program for years, and now Patagonia will be the first partner to adopt the Resale Plugin, further integ

Shopping 290

Shopping Consumer ATS 290

Retail Gazette

OCTOBER 30, 2024

Retailers are facing a significant jump in costs following a National Insurance and minimum wage hike unveiled in Chancellor Rachel Reeves’ Budget, the first by a Labour government in 14 years. The industry is set to pay an additional £2.3bn in National Insurance when the increase in employer contributions comes into force in April next year. Last week, M&S boss Stuart Machin hit out at the plans, which it said was “a tax with no link to profit which hits bigger employers like us and o

Shopping 122

Shopping Planning Management ATS 122

Inside Retail

OCTOBER 21, 2024

Luxury fashion retailer Harrolds has entered liquidation after 39 years of operations, owing $16.3 million. The company was founded in 1985 and, just last July, unveiled plans to relocate its stores in Sydney and Melbourne as part of an “ongoing transformatio n” Citing documents lodged with the Australian Securities and Investments Commission (ASIC), News.com.au reported that the company owes more than 90 creditors, including Victoria Beckham’s company, owed $30,000.

Fashion 290

Fashion Planning 290

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Retail Wire

OCTOBER 30, 2024

McDonald's shares have fallen following the company's announcement that global sales have decreased in Q3 2024 for the second consecutive quarter.

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Shopping Center

OCTOBER 28, 2024

Von Maur embarks on a $100 million renovation plan to redefine its department stores for a new generation — and reinvest in the 152-year-old company’s signature customer service. Von Maur… The post Von Maur’s Remarkable Makeover appeared first on Shopping Center Business.

Department Stores 111

Department Stores Planning Shopping 111

Retail Dive

OCTOBER 22, 2024

It's the second time in less than six months that the retailer has lowered prices. By the end of the year, the company said it will have cut prices on 10,000 items.

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Retail TouchPoints

OCTOBER 29, 2024

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to crowded malls and equally crowded online platforms, retailers will battle for visibility in inboxes, on social media and across the web.

Advertising 282

Advertising Consumer Accounting Marketing 282

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Gazette

OCTOBER 21, 2024

WHSmith is bringing back vinyl records into 80 of its stores across the UK in response to growing customer demand for the format. The high street chain said its stores, including Canterbury, Chester, Edinburgh and York, will stock a selection of chart hits and classic albums on vinyl. The retailer first began selling vinyl albums in the 1950s but phased them out thirty years ago as the popularity of CDs took off.

Shopping 128

Shopping ATS 128

Inside Retail

OCTOBER 16, 2024

The Victorian hole-in-the-wall coffee shop Coffee Treat has launched into franchising, with plans to extend into country towns. Director Chelsea Hayward told Franchise Executives , “I’ve heard so many times people say they can’t get a decent coffee in the country. So by franchising, I aim to make it accessible to country people. They haven’t had a lot of variety in small country towns.

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Planning Location Shopping Marketing 290

Retail Wire

OCTOBER 29, 2024

First Watch, a breakfast, lunch, and brunch restaurant that is slowly opening locations nationwide, has joined the Double Decker taco craze first launched by Taco Bell by unveiling its own take on the popular treat.

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Location 255

Kuusoft

OCTOBER 30, 2024

Arina Gerasimova+1 866-546-8838 (ext. 106011)marketing@kuusoft.com For Immediate Release Bunker Hills Event Center Enhances Guest Experience with Kuusoft’s NexSigns… The post Bunker Hills Event Center Enhances Guest Experience with Kuusoft’s NexSigns Digital Signage appeared first on The Official Kuusoft Blog.

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Marketing 105

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Shopping

Retail Dive

OCTOBER 11, 2024

The retailer also aims to generate $520 million through sale-leasebacks of an undisclosed number of stores as its parent company slashes its profit forecast and spins off non-core segments.

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Retail TouchPoints

OCTOBER 24, 2024

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item. “Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our as

Supermarket 293

Supermarket Customer Experience Management ATS 293

Retail Gazette

OCTOBER 31, 2024

Sainsbury’s has agreed to sell its Argos credit card portfolio NewDay Group as it continues to offload its banking services. The deal with the credit firm is expected to be worth £720m, in line with the expected net value of loan balances at the end of the first quarter next year when the deal will complete. The supermarket chain said the portfolio supported 20% of Argos sales and are used by some two million customers to manage the cost of their purchases.

Supermarket 118

Supermarket Management Planning ATS 118

Inside Retail

OCTOBER 30, 2024

This year’s Melbourne Fashion Week (MFW) student collections runway was held at The Lume – where the creativity was unconstrained, the designs were avant-garde and the emerging talent was front and centre. Out of the 40 students selected to represent the next generation of Australian designers, from Box Hill Institute, Holmesglen Institute, LCI Melbourne, RMIT School of Fashion and Textiles and Whitehouse Institute of Design Australia, Nam Tran took home the MFW Student Award.

Fashion 264

Fashion Planning ATS Accessories 264

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Retail Wire

OCTOBER 17, 2024

Amazon has signed agreements to advance nuclear energy projects as part of its strategy to meet rising energy demands and transition to carbon-free power.

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365 Retail

OCTOBER 2, 2024

Lidl, one of Europe’s largest food retailers, has announced its commitment to achieving net-zero by 2050 as part of its international corporate social responsibility (CSR) strategy. This latest move outlines Lidl’s ambitious climate targets across its own operations and supply chain, reinforcing its dedication to embedding sustainable practices at an international level.

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Planning Management Marketing ATS 116

Retail Dive

OCTOBER 14, 2024

Rare Beauty and Target have taken steps to develop guidance around universally accessible design. But the industry isn’t prioritizing it yet.

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Retail TouchPoints

OCTOBER 31, 2024

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet. As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes.

Marketing 274

Marketing Customer Experience Consumer Point of Sale 274

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping