Retail Focus
FEBRUARY 4, 2025
The retail sector has undergone massive changes in recent years thanks to advancements in artificial intelligence (AI) and automation. Retailers are using AI in various ways to improve customer experiences, streamline operations, and gain valuable insights from data. Here are some of the key ways in which artificial intelligence in retail industry has shaken things up.
Retail TouchPoints
FEBRUARY 4, 2025
The retail industrys rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from pilots into production. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. Today, retailers face a complex landscape marked by rising costs, supply chain disruptions, pricing pressures and high employee turnover.
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Inside Retail
FEBRUARY 25, 2025
Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.
Retail Wire
FEBRUARY 15, 2025
In-N-Out Burger has announced that it is closing its Orange County headquarters after 30 years amidst reports that the Southern California fast-food favorite is making its mark in Tennessee.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Tokinomo
FEBRUARY 4, 2025
Explore the latest in retail trends for 2025, including digital platforms, AI innovations, and the growing influence of discount grocers. Dive into our 100th edition of Monthly Snacks.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
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Retail Focus
FEBRUARY 6, 2025
As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously.
Retail TouchPoints
FEBRUARY 14, 2025
Ikea has expanded its partnership with online home services marketplace Taskrabbit , enabling customers to easily book and pay for Taskrabbit furniture assembly at the time of their Ikea purchase. Ikeas partnership with Taskrabbit, to help customers with the headache of putting together its flat-packed furniture, has been in place since 2017 , but with this expansion booking services can now be done in one step during checkout at Ikea. “Taskrabbits assembly service has been a game-changer
Inside Retail
FEBRUARY 18, 2025
Mosaic Brands will unlikely be able to pay its creditors, including suppliers and landlords, for goods and services supplied before October 28 last year, when the fashion retailer entered administration and receivership. Even secured creditors look to be out of pocket. “There is not expected to be sufficient funds from the realisation of assets to pay amounts owed to secured creditors in full,” said FTI Consulting, the voluntary administrators of Mosaic Brands.
Retail Wire
FEBRUARY 27, 2025
Kohl's is closing what it's calling "underperforming" stores.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Cisco Retail
FEBRUARY 25, 2025
Today Cisco and NVIDIA announced a mutual intent to expand a partnership that brings together two of the industrys most innovative data center networking and compute leaders. Our collaboration will help enterprises accelerate AI projects and make it easier for more customers than ever to standardize on Cisco as they modernize their data center networks.
Retail Gazette
FEBRUARY 7, 2025
Richard Prices departure from M&S marks the end of a transformative chapter for the retailers clothing and home division. When he took over the reins as managing director in 2019, M&S was at a crossroads. Its clothing arm had long been tarnished by outdated designs and an overwhelming product range, struggling to capture the attention of a broader range of shoppers.
Retail Focus
FEBRUARY 6, 2025
Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer An Exploration of Neo-Surrealism This year, the Maison & Objet fair took a bold turn with its theme, Sur/Reality. This neo-surrealist concept, as surprising as it is inspiring, perfectly embodies the fair’s mission: to push the boundaries of commerce, encourage the discovery of unexpected products, and delight visitors at every moment.
Retail TouchPoints
FEBRUARY 24, 2025
Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load, 63% of shoppers will abandon it altogether. Its an ever-present internal conflict for many ecommerce and marketing teams that are striving to maximize both time-on-site and conversion rate metrics and its one that standing desk and office furniture manufacturer Uplift Desk has evidently addressed since implementing BigCommerce s Catalyst storefront technology.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
FEBRUARY 3, 2025
Transitioning one of Australias leading beauty retailers from a pureplay e-commerce operation to a truly entrenched omnichannel business has been a really positive experience, Sacha Laing, Adore Beauty CEO, told Inside Retail. Becoming an integrated omnichannel retailer meant that a lot of the businesss back-end processes had to be re-engineered with its brand partners and internal teams.
Retail Wire
FEBRUARY 28, 2025
Tropicana blames the orange shortage and financial crisis for the potential filing.
Tokinomo
FEBRUARY 13, 2025
Private-label brands are reshaping the retail landscape. Known for affordability and quality, these brands are thriving, driven by shifting consumer priorities and economic considerations. As private-label sales continue to rise, in-store retail media is emerging as a key tool for retailers to connect with shoppers, highlight their unique offerings, and drive engagement in both physical and digital environments.
Retail Gazette
FEBRUARY 4, 2025
Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain late last month as owner Pepco looks to address its struggling performance. Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and the group’s European sister chain. His arrival coincides with the departure of Poundland’s managing director Austin Cooke , who resigned from the business after seven years and more than a year sinc
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Focus
FEBRUARY 19, 2025
Nearly half (48%) of British B2B manufacturers will prioritise strategic investment in Augmented and Virtual Reality (AR / VR) technologies in 2025 in order to meet demands from Business-to-Business (B2B) buyers seeking digital buying journeys that mimic Business-to-Consumer (B2C) experiences, according to research by Akeneo , the Product Experience (PX) Company.
Retail TouchPoints
FEBRUARY 14, 2025
Steve Madden has entered a definitive agreement to purchase UK-based Kurt Geiger footwear and accessories brand for 289 million ($364.1 million ) in cash from a group led by private equity firm Cinven. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. store last month , with another five in development and plans to eventually operate 50 locations in the region.
Inside Retail
FEBRUARY 16, 2025
Last year, retailers worldwide grappled with stockouts, overstocking, and shrinkage. This year, the challenge remains just as pressing. As supply chains grow more complex and consumer expectations shift, maintaining the right inventory balance is becoming increasingly difficult and the cost of getting it wrong is high. Lost sales, frustrated customers, and weakened brand loyalty are all at stake.
Retail Wire
FEBRUARY 21, 2025
Amid reports that PepsiCo is scaling back its DEI practices, news has emerged that a longtime plant in upstate New York has closed, resulting in the layoff of 300 employees.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
A1 Retail
FEBRUARY 19, 2025
Less traditional gifting sectors seeing surge as DIY grows 329 percent Sales of lingerie dropped 40 percent Arts and crafts AOV up 36 percent as Brits get crafty Valentines Day shopping in 2025 has seen a dramatic shift in consumer behaviour, with traditional lingerie purchases plummeting while practical, arts, and experience-driven gifts surge. According to data from eCommerce provider Visualsoft , shoppers are moving away from conventional romantic gifting and prioritising DIY, home furnishing
Retail Gazette
FEBRUARY 4, 2025
Morrisons has introduced braille menus to its UK cafes, as it seeks to make its dining experience more accessible for visually impaired visitors. The move follows the supermarket listening to customers who require visual aids who stated that visiting a caf can be a daunting experience. Morrisons has also added a series of new food options and deals to its menu, GB News reported.
Retail Focus
FEBRUARY 27, 2025
Iconic denim lifestyle brand Levi’s has unveiled a unique storefront takeover – the largest of its kind in Europe – with premium London department store celebrating the campaign launch of REIIMAGINE Chapter II, featuring global icon, Beyonc. Situated on London’s buzzing Oxford Street, the new collaboration sees Levi’s reaffirming its place at the centre of culture and its continued commitment to creating elevated experiences through wholesale partnerships.
Retail TouchPoints
FEBRUARY 5, 2025
When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Inside Retail
FEBRUARY 6, 2025
Australians are expected to spend a record $535 million on Valentine’s Day presents for their loved ones this year. According to the Australian Retailers Association, 3.8 million Australians intend to buy gifts for their special people this year, spending $70 million (up to 15 per cent) on last year. This marks the first time that Valentine’s Day spending has exceeded $500 million.
Retail Wire
FEBRUARY 12, 2025
Lobsterfest is returning to Red Lobster, and this year it's the GLOAT: The Greatest Lobsterfest of All Time.
Shopping Center
FEBRUARY 14, 2025
Cypress, Texas Fort Worth-based Trademark Property Co. plans to break ground on a mixed-use retail and restaurant district in the Dunham Pointe Development, a 1,300-acre master-planned community in the… The post Trademark Property Co. Plans to Break Ground on Mixed-Use Development in Cypress, Texas appeared first on Shopping Center Business.
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