June, 2024

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Viral Video Sparks Concerns Over Walmart’s Watermelon Quality

Retail Wire

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

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Meet Our 40 Under 40 Winners of 2024

Retail TouchPoints

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Here comes the Gen Z bride

Inside Retail

From acquiring an engagement ring to buying a wedding dress, few life events are as rife with retail opportunities as planning and hosting a wedding. Last year, the average wedding cost around US$38,000. In 2019, that number was US$28,000, reports The Knot, a global technology company that provides content, tools, products and services for couples planning weddings.

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UK retail sales to EU plunge post-Brexit

Retail Gazette

British retail sales to the EU have plummeted £6bn since Brexit, despite a flourishing European ecommerce market, new research has found. While online retail is estimated to add £323bn of annual sales to EU economies, trade frictions from Brexit-related complexities are limiting this sales opportunity for UK brands and retailers, according to findings by Retail Economics and Tradebyte.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Exploring the Potential of Intelligent Document Processing in Healthcare

Mulesoft

Discover how Intelligent Document Processing (IDP) can revolutionize your healthcare organization by automating data handling and enhancing operational efficiency. The post Exploring the Potential of Intelligent Document Processing in Healthcare first appeared on MuleSoft Blog.

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Retail Value Chain: Understanding Its Importance for Business

Tokinomo

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

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Walgreens to Offer Free HIV and STD Testing at 550 Stores

Retail TouchPoints

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a record 550 stores. No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores. The retailer, which has been working with Greater Than HIV , a public information initiative of KFF , since 2011, has provided more than 82,000 free HIV tests through the in-store program, including more than 15,000 self

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Drummond Golf put up for sale after 22 years

Inside Retail

The owners of Australia’s biggest golf retailer Drummond Golf are looking to sell the company after 22 years of ownership. Lion Advisory has been hired to assist in the sale process, which includes 100 per cent of Drummond Golf’s master franchise, the Big Swing Golf master franchise, and an e-commerce business. Other assets include Drummond’s interests in 17 company-owned stores and its 66 per cent shareholding in wholesale golf company Golf Works.

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Bingo Halls Resurgence in the UK

Retail Focus

Bingo, a quintessentially British pastime, is experiencing an unexpected resurgence in the UK. After years of decline, driven by changing social habits and the advent of online gaming, bingo halls are making a remarkable comeback on the high streets. This revival is attributed to several factors, ranging from nostalgia and social interaction to innovative business strategies and the influence of online bingo games.

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Myer seeks to merge with Premier Investments’ Apparel Brands

Inside Retail

Department store group Myer has proposed to combine its business with Premier Investments’ Apparel Brands, comprising Just Jeans, Jay Jays, Portmans, Jacqui E and Dotti. The proposal is non-binding, indicative and conditional. Myer proposes an all-scrip merger in which it would acquire Premier’s Apparel Brands – previously called the Just Group before Premier acquired the business in 2008 – in exchange for the issue of new Myer shares to Premier.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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National Smoothie Day Deals

Retail Wire

As the summer season begins to heat up, many people will opt to cool down and enjoy a delicious treat with a refreshing smoothie.

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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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City Chic sells Avenue to US retail group

Inside Retail

ASX-listed City Chic Collective has agreed to sell America plus-size apparel brand Avenue Stores to US-based FullBeauty Brands for an undisclosed amount. With a history dating back more than 40 years, Avenue offers plus-size clothing to value-conscious women aged 25 to 55. The company closed its 220+ stores across 35 US states in 2019, and currently operates as an e-commerce business.

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Krispy Kreme & ‘Friends’ Doughnut Collaboration: What We Know

Retail Wire

Here's everything we know about the Krispy Kreme and "Friends" collaboration.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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‘Systematic failure’: 85 Degrees franchisor fined $1.44 million for wage theft 

Inside Retail

The franchisor of the 85 Degrees cafe chain in Australia has been fined $1.44 million for underpayments at its franchisee outlets in Sydney. 85 Degrees Coffee Australia, which operated 85 Degrees-branded outlets in NSW and the ACT, was charged for “systematic failure to ensure compliance within its franchise network”, according to the Fair Work Ombudsman (FWO).

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Piccolo Me appoints new group GM

Inside Retail

Piccolo Me has appointed David Ciantar as its new group general manager, effective 7 July, 2024. Ciantar moves to the cafe chain with more than 30 years of franchising and senior management experience. He has held senior key roles at McDonald’s Australia, Pizza Hut, Gloria Jeans Coffees, Telstra, Pirtek, Aramex, and Anytime Fitness. Most recently Ciantar was a senior executive at consultancy firm Franchise Ready.

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Adore Beauty acquires Blue Mountains beauty label Ikou for $25 million

Inside Retail

Adore Beauty has agreed to acquire Blue Mountains-based beauty and wellness brand Ikou for $25 million. Ikou has more than 300 products across organic skincare, bath and body, home fragrance, herbal tea and spa lifestyle accessories categories. The brand also claims its products are organic, Australian-made, and cruelty-free. Ikou is profitable and debt-free and forecasts a revenue of $8.1 million and earnings before interest, taxes, depreciation, and amortisation (EBITDA) of $2 million by the e

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Nationwide Dog Treat Recall Over Metal Contamination Concerns

Retail Wire

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Concerns Rise With Instagram Users About AI Extracting Their Photos

Retail Wire

Instagram feeds are now filled with unfamiliar messages claiming users' ownership of their posts and images, past and future.

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California’s Fine Against Amazon: What We Know

Retail Wire

California hit Amazon with a nearly $6 million fine.

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Apple Is Discontinuing Its Pay Later Option

Retail Wire

Apple has announced that it is discontinuing its pay-in-four option.

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Dan Murphy’s to roll out electronic shelf labelling system across all stores

Inside Retail

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Chatime Australia boss appointed global CEO

Inside Retail

Chatime Group Australia CEO Carlos Antonius is taking on the newly-created global CEO position from 1 July 2024. Worldwide Chatime has more than 1,500 locations and in his new role Antonius will oversee the bubble tea brand’s development, with a target of nearly-doubling the footprint with 1000 more outlets within three years. The appointment to global CEO comes as Chatime’s new brand refresh initiative rolls out internationally.

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Retailers face rising risk of cybercrime. Here’s how to lock your digital doors

Inside Retail

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

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Employees Sue Disney After Relocating for Canceled Project

Retail Wire

Walt Disney Co. is dealing with the repercussions of canceling its plan to relocate 2,000 employees from California to a new Florida location.

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Autobarn parent Bapcor receives $1.8bn buyout bid

Inside Retail

Private equity firm Bain Capital has offered to acquire automotive parts retailer Bapcor in a $1.83 billion deal. Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, said it had received an unsolicited, conditional and non-binding proposal at $5.40 per share after the sharemarket closed on June 7. The company added it had yet to finish assessing the merits of the offer.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Boeing Investigates New Issues With 787 Dreamliners

Retail Wire

Boeing continues to face issues with its airplanes.

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Scandinavian furniture retailer Bolia makes Australian debut

Inside Retail

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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Froyo chain Yo-Chi marks growth milestone

Inside Retail

Frozen yogurt and acai brand Yo-Chi has opened its 30th store in Semaphore, South Australia, which management said marks a “huge milestone” for the brand. “It is amazing to see how many Australians have become a part of the Yo-Chi family that continues to grow by the day,” said Brooke Rodger, COO of Yo-Chi. Established in 2022, the yogurt shop is known for its buffet-style bar that allows customers to create their own frozen yogurt or acai desserts.

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US Business Travel Is Rebounding

Retail Wire

Business travel in the United States is experiencing a robust resurgence, though it looks markedly different from its pre-pandemic form.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.