Retail TouchPoints
NOVEMBER 20, 2023
Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ).
365 Retail
NOVEMBER 20, 2023
Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. In crowded and competitive markets, marketing leaders need to find creative ways to make their products stand out while increasing buying propensity. Engaging with shoppers wherever they are with more dynamic, fun, and playful experiences is helping many businesses do just that.
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Retail Dive
NOVEMBER 14, 2023
Three years after inking deals with Sephora and Ulta, both retailers say they’re reaping the benefits. Here’s why the category could give them a boost this season.
Inside Retail
NOVEMBER 27, 2023
Retailers are hoping the Reserve Bank of Australia (RBA) will hold interest rates as they look toward a recovery in Christmas after experiencing minimal sales growth in October, driven by food-related purchases. Australian Bureau of Statistics (ABS) data showed that retail turnover amounted to $35.77 billion during the month, up 1.2 per cent from the year-ago period.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Gazette
NOVEMBER 23, 2023
Advent calendars are big business in the world of retail. These days shoppers expect more than just a square of chocolate inside, with some spending hundreds on calendars that house everything from beauty products to toys and books behind their daily windows. Even pets have their own advent calendars. They produce bumper sales for retailers such as Harrods, Boots, and Net-a-Porter.
Retail Dive
NOVEMBER 25, 2023
Data shows consumers turned to mobile to shop, while some analysts lowered their forecast for the season.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Gazette
NOVEMBER 1, 2023
A fifth of Britons start their Christmas planning in November, according to John Lewis’s report into changing festive habits. The department store’s commercial director Kathleen Mitchell said the trend is driven by both shoppers getting excited for the festive season and trying to spread costs. “While we see a spike in searches for Christmas trees immediately after the summer holidays, people begin shopping in earnest on 10 November – a 45-day run-up to the big event,” sh
Retail Wire
NOVEMBER 28, 2023
SHEIN has discreetly filed for an IPO in the U.S., stirring anticipation of one of the largest IPOs in recent years.
Inside Retail
NOVEMBER 6, 2023
In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.
Tokinomo
NOVEMBER 27, 2023
Campaign corner Friendsgiving. To commemorate the 18th anniversary of the theatrical release of “Just Friends” on November 23, the same day Thanksgiving is celebrated this year, Reynolds and Smart collaborated to create an advertisement titled "Just Friendsgiving." Viewers have the opportunity to witness the current status of the characters' relationship.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Hyken
NOVEMBER 14, 2023
Last week, I introduced you to The Customer Hierarchy of Needs based on Maslow’s Hierarchy of Needs. This week, we focus on our employees. Before you can have a strong customer experience, you must have a good employee experience. So, here are the five levels of the pyramid that make up The Employee Hierarchy of Needs. The Paycheck: At the base of the pyramid is an employee’s primary need: money.
Retail TouchPoints
NOVEMBER 10, 2023
As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are being challenged with growing ad fraud in digital campaigns and a slowing economy. The result is a growing need to optimise digital campaigns to ensure they are reaching the right consumers and delivering legitimate traffic to their websites.
Retail Gazette
NOVEMBER 5, 2023
M&S is making a big bet on bricks-and-mortar as it is set to open nine stores in November, the biggest number it has ever opened in a single month. The nine openings, which include six new shops and three store renewals, total a £80m investment from the retailer and will create more than 2,200 jobs will be created. The opening spree kicks of with a new 65,000 sq ft full line store – which sells clothing, home and food – on the site of the former Debenhams store at Birmingham̵
Retail Wire
NOVEMBER 3, 2023
In a bid to attract festive shoppers, major retailers like Target, Walmart, and Aldi are offering competitively priced holiday meals this season.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
NOVEMBER 2, 2023
A lot of dedication and effort goes into making main streets attractive. Local governments, planners, place makers, economic development managers, trade associations and retailers work hard to design, improve and revitalise main streets. The goal is to make them attractive places to increase shopper numbers, provide pleasant places for communities, and boost local economies.
Retail Times
NOVEMBER 23, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the nation’s small businesses that play such an important role in their local communities.
Retail Dive
NOVEMBER 14, 2023
The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.
Retail TouchPoints
NOVEMBER 13, 2023
August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Gazette
NOVEMBER 7, 2023
Grocery price inflation has fallen to single digits for the first time in 16 months, providing some relief for consumers as the key Christmas shopping period nears. Prices across grocers were 9.7% higher than a year ago over the four weeks to October 29, down from the previous month’s 11%, Kantar analysts said. It is the eighth consecutive decline in the rate of price rises since the figure peaked at 17.5% in March, and the first time the figure has fallen below 10% since July last year.
Retail Wire
NOVEMBER 10, 2023
Premier Kings Inc., a substantial franchisee of the multinational fast-food chain Burger King Corp., has officially filed for Chapter 11 bankruptcy.
Inside Retail
NOVEMBER 2, 2023
Kmart Australia has paid a $1.3 million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. “When a customer decides to opt out of a marketing mailing list, businesses are obliged to fulfil that request.
Cisco Retail
NOVEMBER 30, 2023
Across the United States, local communities, transportation departments, and transit, port, and turnpike authorities are seeking new and better ways to deliver on their mission-critical objectives to… Read more on Cisco Blogs
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Customer Experience
NOVEMBER 28, 2023
Beth Schultz, VP of research and principal analyst at Metrigy, will share advice and strategy for improving the retail customer experience in a free one-hour webinar on Dec. 7 sponsored by NICE.
Retail TouchPoints
NOVEMBER 6, 2023
Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with many sticking with buying goods online and impacting physical stores once it subsided. However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% o
Retail Gazette
NOVEMBER 15, 2023
Hotel Chocolat has agreed to a takeover offer by confectionery giant Mars in a deal that values the business at £534m. The chocolatier said the cash offer represented a 168.8% premium on its current 139p share price at the close of business on Wednesday. It added that Mars is “culturally aligned” with its “shared values of quality, sustainability and purpose”.
Retail Wire
NOVEMBER 22, 2023
A judge in Florida has ruled that there's reason to believe that Tesla's executive team knew about potential flaws in the company's self-driving technology.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Inside Retail
NOVEMBER 29, 2023
Beefy’s Pies may soon be available for franchising after an agreement was reached for the retail chain’s acquisition by listed cafe operator Retail Food Group (RFG) for $10 million. RFG is a global food and beverage company headquartered in Queensland which owns Gloria Jean’s, Donut King, Brumby’s Bakery, Michel’s Patisserie, Crust Gourmet Pizza, Pizza Capers, Rack ’em Bones BBQ Ribs, Cafe2U and The Coffee Guy brands.
Retail Dive
NOVEMBER 21, 2023
Retail sales and seasonal budgets this year are expected to rise, but consumers anticipate buying fewer gifts with less bang for their buck.
Retail Times
NOVEMBER 20, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! How beauty brands can use next-gen technology, including payments and e-commerce solutions and software, to increase sales was put under the spotlight in a panel discussion hosted by BlueSnap, the global payments platform; BigCommerce, the e-commerce platform; and SalesFire, the software company that helps retailers convert visitors to customers.
Retail TouchPoints
NOVEMBER 15, 2023
Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
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