Retail TouchPoints

DECEMBER 27, 2021

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? In 2021, Breckinridge Capital Advisors completed a program of engaging with retail sector issuers in the dollar store/general merchandise and aftermarket auto parts subsegments to learn about how they are respo

Supply Chain Management 342

Supply Chain Management Consumer Management Fashion 342

Inside Retail

DECEMBER 21, 2021

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank. The main driver of the excess spending, according to CBA executive general manager of everyday banking Kate Crous, are shoppers not wanting to pay full price after two years of pandemic has left them wanting to make their money go further.

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Returns Shopping Consumer Planning 334

Retail Focus

DECEMBER 10, 2021

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. Supply chain issues and pandemic-related shortages continue to impact retailers worldwide, while the ever-accelerating shift to online shopping has left gaps in the high street – with House of Fraser the latest big name to announce it is closing its Oxford Street store in January. .

Consumer 311

Consumer Shopping Promotions Fashion 311

Tokinomo

DECEMBER 14, 2021

2022 is just a few days away and it’s important to prepare your strategy for next year. Taking into account the Pandemic and the way the retail industry has changed in the past years, customers are demanding more from retailers.

Customer Experience 246

Customer Experience Accounting 246

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

DECEMBER 20, 2021

With hours-long lines at many COVID testing facilities, many are looking for home testing kits before joining family and friends for holiday gatherings, but consumers are reporting that the kits are out of stock at local stores and online suppliers are not promising delivery for most kits until after Christmas.

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Consumer ATS 200

Intelligence Node

DECEMBER 8, 2021

Key Lessons from Dyson to Boost Your Direct-To-Consumer Retail Growth Content Summary : Why Dyson’s DTC Strategy Works Take Back Control of Your Brand’s Online Presence How Digitally Advanced Brands Use AI as a Differentiation Strategy How to be a DTC Trailblazer in 2022 Futureproof your Digital Growth with Dyson’s Data Best Practices The strongest […].

Consumer 196

Consumer 196

Inside Retail

DECEMBER 9, 2021

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15. ARA chief executive Paul Zahra said Boxing Day sales are always a key part of the retail calendar, but that that momentum will continue into the new year.

Shopping 299

Shopping Consumer ATS 299

Retail Focus

DECEMBER 15, 2021

Locally-owned supermarket Spinneys has opened the doors of its first sustainable concept store in Dubai’s Layan community, next to Sustainability City. As part of its corporate programme ‘Let’s Do Better Together’, the new branch aims to offer customers an easy, convenient way to enjoy a healthy lifestyle and to shop more sustainably. Dedicated to providing its customers with the best possible products, in the best possible way, the store has been carefully stocked to highlight health benefits a

Supermarket 277

Supermarket Shopping Planning Management 277

Tokinomo

DECEMBER 7, 2021

The retail industry has changed a lot in the last few years, especially due to the Pandemic. It’s important for brands managers and retail representatives to keep up with the latest trends and find the best solutions for their shoppers.

Brand Management 246

Brand Management Management 246

Retail Wire

DECEMBER 10, 2021

Patagonia CEO Ryan Gellert has said that there is “a special place in hell” for companies that are not actively seeking to turn back climate change. “Our biggest contribution has not been the money we’ve given away. It’s not individual issues that we’ve advocated for. It’s not scaling grass-roots environmental activism through different levels of support,” he said. “It’s operating from the bowels of business and proving that businesses can exist to do more than maximize the wea

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Wiser

DECEMBER 29, 2021

Phew! 2021 was a busy year for Wiser Solutions. We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We also published 70 blogs in 2021! We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

Consumer 147

Consumer Promotions ATS 147

Retail TouchPoints

DECEMBER 22, 2021

A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG). Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. Customers receive status updates on their phone and a unique QR code that can be scanned by the robot’s top camera, to open its secure compartment and retrieve their it

Store Operations 306

Store Operations Customer Experience Location ATS 306

Inside Retail

DECEMBER 12, 2021

It’s that time again! New social media platforms and trends emerge as 2021 closes in. If your business is using social media, it’s imperative to keep tabs on the ongoing and forthcoming trends to weave them into your marketing. So, what can we expect to see in 2022 for social platforms? Let’s take a deep dive into how social media will transform the marketing practices in the year ahead.

Marketing 298

Marketing Accounting Promotions Shopping 298

Retail Focus

DECEMBER 8, 2021

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified. As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings.

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Kiosk Fast Fashion Promotions Returns 208

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Customer Experience

Retail Dive

DECEMBER 20, 2021

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.

Consumer 145

Consumer 145

Retail Wire

DECEMBER 29, 2021

Apple closed a number of stores nationwide due to spiking Omicron infection levels and, as of Monday evening, had shut down its NYC stores to everything but order pickup and same-day delivery. But after an online backlash to the decision, the retailer said it would instead offer “limited” walk in service at it’s NYC locations.

Shopping 188

Shopping Location ATS 188

Nvidia

DECEMBER 20, 2021

Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week. The mid-size sedan borrows from its luxury and performance predecessors for an intelligent vehicle that’s as agile as it is comfortable. Its AI features are powered by the NIO Adam supercomputer , built on four NVIDIA DRIVE Orin systems-on-a-chip (SoC).

ATS 145

ATS 145

Retail TouchPoints

DECEMBER 29, 2021

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores. Omnichannel is no longer just about connecting digital and physical offerings but about removing friction from the entire operation, from the warehouse to the front of the store.

Customer Experience 305

Customer Experience Store Operations ATS 305

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Inside Retail

DECEMBER 20, 2021

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC). “Many fashion brands are hesitant to adopt a digital design workflow as their current practices are expensive to transition away from.

Fashion 296

Fashion Consumer Planning ATS 296

Retail Focus

DECEMBER 21, 2021

This year for its annual festive campaign, Nespresso is collaborating with the Colombian fashion designer and artist Johanna Ortiz : Under the creative idea “Gifts of the Forest”, specially chosen boutique windows are being enhanced through augmented reality – sound transducers turn them into a sound object with “Forest Sound” Nespresso, the manufacturers of coffee and coffee capsules owned by Swiss food group Nestlé, has launched an unconventional campaign with a new app

Boutique 195

Boutique Fashion Management ATS 195

Cisco Retail

DECEMBER 13, 2021

The Apache Log4j vulnerability (CVE-2021-44228) has taken the Internet by storm in the past few days. This blog details quick ways Secure Firewall Threat Defense (FTD) and Secure IPS users can protect against attacks leveraging this vulnerability while patching their infrastructure. Talos first released updated Snort rules on Friday, December 10. For customers inspecting ingress traffic— with decryption if traffic is TLS (Transport Layer Security) encrypted — these rules will alert and can bloc

Management 145

Management ATS 145

Retail Wire

DECEMBER 1, 2021

Toys R Us is opening a new U.S. flagship store at the American Dream mall in New Jersey. The store will feature more than 10,000 toys, a two-story slide and an ice cream parlor. “Toys R Us is back and it’s back in a mega way,” said Yehuda Shmidman, WHP Global and Toys R Us chairman and CEO. “This is going to be our largest format store in America.

ATS 189

ATS 189

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Nvidia

DECEMBER 14, 2021

Step inside an auto assembly plant. See workers ratcheting down nuts to bolts. Hear the whirring of air tools. Watch pristine car bodies gliding along the line and robots rolling up with parts. Now, fire up its digital twin in 3D online. See animated digital humans at work in the exact same, but digital version of the plant. Drag and drop in robots to move heavy materials, and run simulations for optimizations, taking in real-time factory floor data for improvements.

Fulfillment 145

Fulfillment Telecommunications Planning Management 145

Retail TouchPoints

DECEMBER 14, 2021

Experience design is entering a new era — with new players involved. Welcome to the age of social experiential design, where the visual tactics must integrate a “pixel x frame” approach and include social media influencers on the activation team from the beginning of the experience’s concept. Unlike the past, in which photographers and videographers were the sole gatekeepers of setting up and documenting the moment, the scene or “money shot,” today’s audiences — disciples of social media communi

Marketing 303

Marketing Planning Consumer Fulfillment 303

Inside Retail

DECEMBER 5, 2021

Australia Post has deemed November 2021 the “biggest month in Australian online shopping history” after delivering a record 21 million parcels across an admittedly extended sales event period. According to AusPost, online shopping throughout November beat last year’s record by 13 per cent, and jumped 76 per cent on 2019’s figures. The clincher was Cyber Week 2021’s earlier start, said Australia Post general manager of parcels and express services Ben Franzi.

Fashion 287

Fashion Management Shopping 287

Retail Focus

DECEMBER 21, 2021

Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller. Barker and Stonehouse managing director James Barker said: “This is a different way of trading for us, but then retail has changed markedly in the past five years, and particularly in the past two.

Department Stores 189

Department Stores Management ATS 189

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Cisco Retail

DECEMBER 2, 2021

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor. Whether your business has 100, 1000, or 100,000 employees, keeping them connected and secure from wherever they choose to work, is no small task. The race to keep ahead of this hybrid workforce has also accelerated the journey to the cloud for many enterprises.

Operating Expenses 145

Operating Expenses Management Location 145

Retail Wire

DECEMBER 29, 2021

Kristin Livdahl and her daughter were trying some physical education challenges they had found on YouTube when they decided to ask Alexa for more activities. Amazon’s AI-powered agent answered, “Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs.” Apparently, Alexa got the (bad) idea on the internet.

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Small Biz Trends

DECEMBER 29, 2021

In today’s world where coffee has become a part of our culture, finding the right commercial coffee maker for your restaurant or café is super important. It could be the difference between attracting more customers or losing your loyal regulars. The use of commercial coffee machines has grown beyond cafes and restaurants to salons, car dealerships, bars, hospitals, and many more areas.

Retail Trends 144

Retail Trends ATS 144

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers.

Location 300

Location Shopping Fulfillment Grocer 300

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning