Retail TouchPoints

DECEMBER 27, 2021

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? In 2021, Breckinridge Capital Advisors completed a program of engaging with retail sector issuers in the dollar store/general merchandise and aftermarket auto parts subsegments to learn about how they are respo

Supply Chain Management 357

Supply Chain Management Consumer Management Fashion 357

Inside Retail

DECEMBER 21, 2021

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank. The main driver of the excess spending, according to CBA executive general manager of everyday banking Kate Crous, are shoppers not wanting to pay full price after two years of pandemic has left them wanting to make their money go further.

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Returns Shopping Consumer Planning 334

Retail Focus

DECEMBER 10, 2021

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. Supply chain issues and pandemic-related shortages continue to impact retailers worldwide, while the ever-accelerating shift to online shopping has left gaps in the high street – with House of Fraser the latest big name to announce it is closing its Oxford Street store in January. .

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Consumer Shopping Promotions Fashion 311

Tokinomo

DECEMBER 14, 2021

2022 is just a few days away and it’s important to prepare your strategy for next year. Taking into account the Pandemic and the way the retail industry has changed in the past years, customers are demanding more from retailers.

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Customer Experience Accounting 246

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Customer Experience

Retail Wire

DECEMBER 20, 2021

With hours-long lines at many COVID testing facilities, many are looking for home testing kits before joining family and friends for holiday gatherings, but consumers are reporting that the kits are out of stock at local stores and online suppliers are not promising delivery for most kits until after Christmas.

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Consumer ATS 200

Intelligence Node

DECEMBER 8, 2021

Key Lessons from Dyson to Boost Your Direct-To-Consumer Retail Growth Content Summary : Why Dyson’s DTC Strategy Works Take Back Control of Your Brand’s Online Presence How Digitally Advanced Brands Use AI as a Differentiation Strategy How to be a DTC Trailblazer in 2022 Futureproof your Digital Growth with Dyson’s Data Best Practices The strongest […].

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Consumer 196

Inside Retail

DECEMBER 9, 2021

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15. ARA chief executive Paul Zahra said Boxing Day sales are always a key part of the retail calendar, but that that momentum will continue into the new year.

Shopping 299

Shopping Consumer ATS 299

Retail Focus

DECEMBER 15, 2021

Locally-owned supermarket Spinneys has opened the doors of its first sustainable concept store in Dubai’s Layan community, next to Sustainability City. As part of its corporate programme ‘Let’s Do Better Together’, the new branch aims to offer customers an easy, convenient way to enjoy a healthy lifestyle and to shop more sustainably. Dedicated to providing its customers with the best possible products, in the best possible way, the store has been carefully stocked to highlight health benefits a

Supermarket 277

Supermarket Shopping Planning Management 277

Tokinomo

DECEMBER 7, 2021

The retail industry has changed a lot in the last few years, especially due to the Pandemic. It’s important for brands managers and retail representatives to keep up with the latest trends and find the best solutions for their shoppers.

Brand Management 246

Brand Management Management 246

Retail Wire

DECEMBER 10, 2021

Patagonia CEO Ryan Gellert has said that there is “a special place in hell” for companies that are not actively seeking to turn back climate change. “Our biggest contribution has not been the money we’ve given away. It’s not individual issues that we’ve advocated for. It’s not scaling grass-roots environmental activism through different levels of support,” he said. “It’s operating from the bowels of business and proving that businesses can exist to do more than maximize the wea

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Wiser

DECEMBER 29, 2021

Phew! 2021 was a busy year for Wiser Solutions. We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We also published 70 blogs in 2021! We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

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Consumer Promotions ATS 147

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. This article will give you a better understanding of what omnichannel is, and four myths that are standing in the way of it benefiting your brand.

Customer Retention 328

Customer Retention Customer Experience Consumer Shopping 328

Inside Retail

DECEMBER 12, 2021

It’s that time again! New social media platforms and trends emerge as 2021 closes in. If your business is using social media, it’s imperative to keep tabs on the ongoing and forthcoming trends to weave them into your marketing. So, what can we expect to see in 2022 for social platforms? Let’s take a deep dive into how social media will transform the marketing practices in the year ahead.

Marketing 298

Marketing Accounting Promotions Shopping 298

Retail Focus

DECEMBER 8, 2021

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified. As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings.

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Kiosk Fast Fashion Promotions Returns 208

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Cisco Retail

DECEMBER 22, 2021

5G adoption is causing mobile networks to grow at unprecedented rates. This brings with it significant new business opportunities but can also increase the complexity and cost of deployment and operations. An intelligent, programmable network enables communication service providers to take advantage of the growth that 5G offers while streamlining their operations to maximize return on investment.

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Management Promotions Returns ATS 145

Retail Wire

DECEMBER 29, 2021

Apple closed a number of stores nationwide due to spiking Omicron infection levels and, as of Monday evening, had shut down its NYC stores to everything but order pickup and same-day delivery. But after an online backlash to the decision, the retailer said it would instead offer “limited” walk in service at it’s NYC locations.

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Shopping Location ATS 188

Retail Dive

DECEMBER 20, 2021

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.

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Consumer 145

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers.

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Location Shopping Fulfillment Grocer 328

Advertiser: Experience Retail Today

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Fashion

Inside Retail

DECEMBER 20, 2021

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC). “Many fashion brands are hesitant to adopt a digital design workflow as their current practices are expensive to transition away from.

Fashion 296

Fashion Consumer Planning ATS 296

Retail Focus

DECEMBER 21, 2021

This year for its annual festive campaign, Nespresso is collaborating with the Colombian fashion designer and artist Johanna Ortiz : Under the creative idea “Gifts of the Forest”, specially chosen boutique windows are being enhanced through augmented reality – sound transducers turn them into a sound object with “Forest Sound” Nespresso, the manufacturers of coffee and coffee capsules owned by Swiss food group Nestlé, has launched an unconventional campaign with a new app

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Boutique Fashion Management ATS 195

Cisco Retail

DECEMBER 22, 2021

After managing the sudden switch to remote work in 2020, organizations are making a more permanent transition into the flexible hybrid workforce. The Federal Bureau of Investigation (FBI) found that cybersecurity attacks rose by 3-4 times from the transition to remote work in 2020. In addition, experts predict that ransomware will cost the world up to $20 billion in 2021 and is expected to be a greater concern with the hybrid work model.

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Accounting Management Consumer ATS 145

Retail Wire

DECEMBER 1, 2021

Toys R Us is opening a new U.S. flagship store at the American Dream mall in New Jersey. The store will feature more than 10,000 toys, a two-story slide and an ice cream parlor. “Toys R Us is back and it’s back in a mega way,” said Yehuda Shmidman, WHP Global and Toys R Us chairman and CEO. “This is going to be our largest format store in America.

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ATS 189

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Nvidia

DECEMBER 20, 2021

Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week. The mid-size sedan borrows from its luxury and performance predecessors for an intelligent vehicle that’s as agile as it is comfortable. Its AI features are powered by the NIO Adam supercomputer , built on four NVIDIA DRIVE Orin systems-on-a-chip (SoC).

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ATS 145

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance of each of the three main national carriers — FedEx, UPS and USPS — has steadily declined due to structural issues, including poor earnings, wage pressures and constrained labor. If you are a retailer stuck in a single-carrier relationship, it’s time to open it up, especially with holiday shopping underway.

Shipping 327

Shipping Fulfillment Checkout Management 327

Inside Retail

DECEMBER 5, 2021

Australia Post has deemed November 2021 the “biggest month in Australian online shopping history” after delivering a record 21 million parcels across an admittedly extended sales event period. According to AusPost, online shopping throughout November beat last year’s record by 13 per cent, and jumped 76 per cent on 2019’s figures. The clincher was Cyber Week 2021’s earlier start, said Australia Post general manager of parcels and express services Ben Franzi.

Fashion 287

Fashion Management Shopping 287

Retail Focus

DECEMBER 21, 2021

Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller. Barker and Stonehouse managing director James Barker said: “This is a different way of trading for us, but then retail has changed markedly in the past five years, and particularly in the past two.

Department Stores 189

Department Stores Management ATS 189

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Cisco Retail

DECEMBER 22, 2021

The opportunities for business transformation at the intersection of hybrid work and hybrid cloud are immense, but they’re matched by the challenge of supporting more distributed, dynamic workloads on the WAN. IT must provide connectivity for hybrid users, secure and connect mission-critical applications in the cloud, and support a vast array of connected devices, all while ensuring an optimal experience for every interaction.

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Marketing Management Planning ATS 145

Retail Wire

DECEMBER 29, 2021

Kristin Livdahl and her daughter were trying some physical education challenges they had found on YouTube when they decided to ask Alexa for more activities. Amazon’s AI-powered agent answered, “Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs.” Apparently, Alexa got the (bad) idea on the internet.

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Nvidia

DECEMBER 14, 2021

Step inside an auto assembly plant. See workers ratcheting down nuts to bolts. Hear the whirring of air tools. Watch pristine car bodies gliding along the line and robots rolling up with parts. Now, fire up its digital twin in 3D online. See animated digital humans at work in the exact same, but digital version of the plant. Drag and drop in robots to move heavy materials, and run simulations for optimizations, taking in real-time factory floor data for improvements.

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Fulfillment Telecommunications Planning Management 145

Retail TouchPoints

DECEMBER 3, 2021

Hip-hop entrepreneur Sean “Diddy” Combs has reportedly placed a $3.3 million bid to acquire his own fashion brand, Sean John , out of bankruptcy, according to Bloomberg. The retailer is currently 90% owned by brand management firm GBG USA through a joint venture with Combs, who sold the majority stake in 2016. Combs is now the stalking-horse bidder for Sean John; other interested buyers can submit offers until Dec. 15, 2021.

Brand Management 327

Brand Management Fashion Management 327

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Customer Experience