Retail TouchPoints

NOVEMBER 29, 2021

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out. Advanced merchandising and more granular personalization can help, but executives may wonder how can they go the extra mile to show they really understand customers’ wants, needs and preferences. Katerina Axelsson believes taste could be one of the next frontiers for personalization, which is one of the reasons she founded Tastry.

Consumer 341

Consumer Customer Experience Marketing Accounting 341

Inside Retail

NOVEMBER 3, 2021

A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.

Marketing 331

Marketing Advertising Accounting ATS 331

Retail Focus

NOVEMBER 8, 2021

Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight

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Fashion Returns Planning Management 331

Nvidia

NOVEMBER 22, 2021

A picture worth a thousand words now takes just three or four words to create, thanks to GauGAN2, the latest version of NVIDIA Research’s wildly popular AI painting demo. The deep learning model behind GauGAN allows anyone to channel their imagination into photorealistic masterpieces — and it’s easier than ever. Simply type a phrase like “sunset at a beach” and AI generates the scene in real time.

Location 145

Location ATS 145

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Customer Experience

Dezeen

NOVEMBER 25, 2021

Architecture studio Foster + Partners has designed an Apple Store in Los Angeles as "a dynamic hall of illusions" amplified by a mirrored ceiling that reflects rows of indoor trees. The single-level store, which replaces an existing structure, is located at The Grove , one of the city's prominent shopping centres adjacent to affluent neighbourhoods Beverly Hills and West Hollywood.

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Shopping Location ATS 145

Cisco Retail

NOVEMBER 15, 2021

NetHope is a journey that we needed to take. Cisco started the Networking Academy program in 1997 with the intent of teaching students – whether they were in the technology field or not – to design, install, and maintain networks. Most importantly, we wanted the program to help people around the world gain a seat at the digital economy table. By the early 2000s, we realized the impact the program was having and wanted to expand it.

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ATS 145

Inside Retail

NOVEMBER 29, 2021

Black Friday was a successful endeavour for many Australian businesses, according to data from Shopify which found that, over the course of last Friday, local sales grew 34 per cent on the firm’s records from last year. “Each year, Black Friday represents one of the largest single-day sales moments for entrepreneurs around the world, and this year it was bigger than ever,” said Shopify president Harley Finkenstein.

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Consumer ATS 299

Retail Focus

NOVEMBER 30, 2021

Harrods has launched its first stand-alone H beauty destination in Scotland, in the heart of Edinburgh. Following two successful H Beauty store openings across England, the latest H beauty, will be located at St James Quarter, in the heart of Edinburgh’s shopping district. The store is an experiential playground where both beauty novices and experts can discover the industry’s most innovative brands in addition to finding their long-standing favourites. © Sandy Young Photography Sandy Young/scot

Boutique 317

Boutique Location Shopping Planning 317

Nvidia

NOVEMBER 12, 2021

The earth is warming. The past seven years are on track to be the seven warmest on record. The emissions of greenhouse gases from human activities are responsible for approximately 1.1°C of average warming since the period 1850-1900. What we’re experiencing is very different from the global average. We experience extreme weather — historic droughts, unprecedented heatwaves, intense hurricanes, violent storms and catastrophic floods.

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Planning ATS 145

Talking Retail

NOVEMBER 10, 2021

Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.

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Marketing ATS 144

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Cisco Retail

NOVEMBER 8, 2021

Cloud is an essential element of a digital enterprise, and the pandemic has made this fact indisputable. Gartner predicts businesses to spend a total of $480 billion on public cloud services in 2022 , a 21% increase compared to 2021. Besides accelerating the speed of innovation, cloud technologies enhance employee experience by efficient delivery of software services.

Location 145

Location Marketing ATS 145

Retail TouchPoints

NOVEMBER 17, 2021

Retail has become a tale of two realities. On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. On the other hand, some major retailers have filed for bankruptcy in 2021.

Checkout 332

Checkout Customer Experience Shopping Returns 332

Inside Retail

NOVEMBER 14, 2021

The Australian Fashion Council will lead the nation’s first National Product Stewardship Scheme for clothing textiles, aimed at improving the design, recovery, reuse and recycling of textiles. Launching in November 2021 and ending in March 2023, the scheme will provide a roadmap to hit ‘clothing circularity’ in Australia by 2030, in line with the National Waste Policy Action Plan targets, and is powered by a $1 million grant from the Federal Government.

Fashion 299

Fashion Management Planning Consumer 299

Retail Focus

NOVEMBER 8, 2021

Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins

ATS 310

ATS 310

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. There is no transaction, membership or currency conversion fee. Small businesses need to pay attention. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Even Independent shop owners can link with Amazon to let buyers used credit card information stored.

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Checkout Merchant Services Payment Services Accounting 144

Talking Retail

NOVEMBER 2, 2021

Boursin has launched a plant-based alternative for its Garlic & Herbs cheese. Boursin Plant-Based Garlic & Herbs will be available from February 2022 in a 130g resealable format, retailing at £3. The launch will be supported by in-store and online activity. The brand said 86% of plant-based meals are being eaten by non-vegans and dairy-free.

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ATS 143

Cisco Retail

NOVEMBER 22, 2021

This blog is co-authored by Ammar Rayes , Cisco Principal Engineer, and Matt Denapoli , Software Engineering Leader. Today, enterprises use Wi-Fi as their main wireless access network indoors, and VPNs and borderless connections over cellular networks for mobile workers and assets. With digitization & automation, enterprises are discovering the limits of Wi-Fi for fixed and public cellular access technologies.

Location 144

Location Management Accounting ATS 144

Retail TouchPoints

NOVEMBER 19, 2021

Online B2B wholesale marketplace Faire has closed a $400 million Series G funding round, its third in the last year. With this latest round, which pushes the company’s total funding to date above $1 billion , Faire is now valued at $12.4 billion. This round comes just five months after the close of Faire’s Series F and the company’s expansion into 15 markets across the UK and Europe — a region that has grown by more than 10X for the company since its initial launch there in March 2021.

Wholesale 323

Wholesale Returns Marketing ATS 323

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

NOVEMBER 11, 2021

Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.

Accounting 298

Accounting ATS 298

Retail Focus

NOVEMBER 11, 2021

EE has unveiled its new concept store designed to give customers a more immersive experience combined with expert knowledge. The One Braham store will also act as a hub for local communities, as part of EE’s commitment to deliver the most personal and local service on the high street. Located within BT’s new London headquarters, One Braham, the store showcases the best in converged technology with expert face-to-face advice and demonstrations.

ATS 289

ATS Accessories Location Management 289

Nvidia

NOVEMBER 9, 2021

Bringing simulation of real and virtual worlds to everything from self-driving vehicles to avatars to robotics to modeling the planet’s climate, NVIDIA founder and CEO Jensen Huang Tuesday introduced technologies to transform multitrillion-dollar industries. Huang delivered a keynote at the company’s virtual GTC gathering where he unveiled NVIDIA Omniverse Avatar and NVIDIA Omniverse Replicator , among a host of announcements, demos and far-reaching initiatives.

Kiosk 141

Kiosk Planning ATS 141

Talking Retail

NOVEMBER 2, 2021

Spar Scotland has this week launched a project to donate £26,000 to environmental schemes chosen by their customers during the COP26 Glasgow climate change conference. The effort will run until 12 November and involve the Scottish retail group contributing £1000 each to 26 different green groups. Colin McLean, Spar Scotland’s chief executive, said: “We are.

ATS 143

ATS 143

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Cisco Retail

NOVEMBER 29, 2021

It was so amazing to return to London for the Black Hat Europe 2021 Network Operations Center (NOC). Produced by Informa Tech, and built by the security partners, the mission of the NOC is to quickly build a conference network that is secure, stable and accessible for the briefings, sponsors and attendees. It is a team effort, where collaboration combines a robust backbone (Gigamon), firewall protection (Palo Alto Networks), segmented wireless network (Commscope Ruckus) and network full packet c

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Management Shipping Accounting Location 145

Retail TouchPoints

NOVEMBER 15, 2021

Casper Sleep has entered into a definitive agreement to be acquired by Durational Capital Management LP , which will take the mattress retailer private. Additionally, Co-Founder and CEO Philip Krim has left the company, with President and Chief Commercial Officer Emilie Arel stepping into the position. Durational Capital will pay $6.90 for each outstanding Casper share, a 94% premium over the closing price on Nov. 12, 2021.

Management 322

Management ATS 322

Hyken

NOVEMBER 3, 2021

One of our faithful subscribers sent in a question. While he’s in the hospitality industry, this could apply to any type of business. There have most likely been times that many of us have fallen short in taking care of our customers. It could be an isolated incident, which is easy to fix. But what happens when it becomes a trend? With that in mind, here’s his question, followed by my answer and comments.

Customer Experience 140

Customer Experience Location Management 140

Retail Focus

NOVEMBER 8, 2021

Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.

Boutique 278

Boutique ATS Location Customer Experience 278

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ATS

Nvidia

NOVEMBER 29, 2021

NVIDIA is making it easier than ever for researchers to harness federated learning by open-sourcing NVIDIA FLARE , a software development kit that helps distributed parties collaborate to develop more generalizable AI models. Federated learning is a privacy-preserving technique that’s particularly beneficial in cases where data is sparse, confidential or lacks diversity.

Planning 140

Planning ATS Management 140

Talking Retail

NOVEMBER 5, 2021

The Co-op has linked up with manufacturing giant Unilever to launch two trials of refillable packaging, to find out how consumers will respond. The trial will test two refill models: ‘Refill on the go’ and ‘Return on the go’ and include some of Unilever’s best-known brands. Persil, Simple, Radox and Alberto Balsam will be available. This story continues at Co-op links up with Unilever to trial refillable packaging.

Returns 142

Returns Consumer ATS 142

Cisco Retail

NOVEMBER 19, 2021

We have arrived at the third and final blog post around Secure Code Warrior. In the first two blogs… So, You Can Code… But Can You Write Secure Code? Finding Cisco DevNet Elite Secure Code Warriors. … we introduced you to the Secure Code Warrior tournament held during Cisco DevNet Create 2021. In this final blog post, I wanted to report back about the final battle between the crème-de-la-crème – the DevNet Secure Code Warrior Top 25.

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ATS 145

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers. The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behav

Consumer 321

Consumer Shopping Shipping ATS 321

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience