Inside Retail
NOVEMBER 3, 2021
A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.
Retail Focus
NOVEMBER 8, 2021
Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight
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Retail TouchPoints
NOVEMBER 29, 2021
As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out. Advanced merchandising and more granular personalization can help, but executives may wonder how can they go the extra mile to show they really understand customers’ wants, needs and preferences. Katerina Axelsson believes taste could be one of the next frontiers for personalization, which is one of the reasons she founded Tastry.
Tokinomo
NOVEMBER 30, 2021
Tis the season to be jolly! Also, it’s that time of year when customers are buying a lot more and spending more time in-store than ever. Retailers and brands need to be prepared for holiday shopping because it’s an opportunity that only strikes once a year.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail Wire
NOVEMBER 15, 2021
The cost to move containers from Pacific nations to the U.S. fell by 26 percent last week, but that hasn’t had any effect on the number of ships waiting offshore at ports. “It could be months before the logjams ease, but if we don’t get more closures at ports, the volumes should become more manageable after Chinese New Year,” said Lars Jensen, CEO of Vespucci Maritime.
Wiser
NOVEMBER 2, 2021
The world of pricing can be a little complicated. Not only do you have to manage a long list of products, but you have to compete with the Amazons and Walmarts of the world. You have to satisfy demanding customers who expect the best price at all times and be agile enough to change your prices on the fly if the market requires it. As a result, a massive industry of pricing-related tools has emerged.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
NOVEMBER 30, 2021
Harrods has launched its first stand-alone H beauty destination in Scotland, in the heart of Edinburgh. Following two successful H Beauty store openings across England, the latest H beauty, will be located at St James Quarter, in the heart of Edinburgh’s shopping district. The store is an experiential playground where both beauty novices and experts can discover the industry’s most innovative brands in addition to finding their long-standing favourites. © Sandy Young Photography Sandy Young/scot
Retail TouchPoints
NOVEMBER 17, 2021
Retail has become a tale of two realities. On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. On the other hand, some major retailers have filed for bankruptcy in 2021.
Tokinomo
NOVEMBER 16, 2021
The store shelf is an important touchpoint on the customer journey of any shopper. From the decision to go to the store up to going home with the products, there are a few touchpoints where brands need to pay attention to how they are perceived by customers. Even the smallest detail can make it or break it for the shopper.
Retail Wire
NOVEMBER 30, 2021
Dave Clark, CEO of Amazon.com’s consumer business, said the company expects to be the largest carrier of parcels by the end of this year or early in 2022. Mr. Clark said Amazon has been building its supply chain infrastructure for over two decades to get to this point.
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Nvidia
NOVEMBER 22, 2021
A picture worth a thousand words now takes just three or four words to create, thanks to GauGAN2, the latest version of NVIDIA Research’s wildly popular AI painting demo. The deep learning model behind GauGAN allows anyone to channel their imagination into photorealistic masterpieces — and it’s easier than ever. Simply type a phrase like “sunset at a beach” and AI generates the scene in real time.
Inside Retail
NOVEMBER 14, 2021
The Australian Fashion Council will lead the nation’s first National Product Stewardship Scheme for clothing textiles, aimed at improving the design, recovery, reuse and recycling of textiles. Launching in November 2021 and ending in March 2023, the scheme will provide a roadmap to hit ‘clothing circularity’ in Australia by 2030, in line with the National Waste Policy Action Plan targets, and is powered by a $1 million grant from the Federal Government.
Retail Focus
NOVEMBER 8, 2021
Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins
Retail TouchPoints
NOVEMBER 5, 2021
Build-A-Bear Workshop is reimagining its ecommerce site with the Bear Builder 3D Workshop, an animated shopping experience that moves the experience of bringing a teddy bear “to life” online. The site is designed to take shoppers through the bear-building experience in an immersive 3D environment. The experience begins with whimsical music and a selection of bears to choose from.
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Tokinomo
NOVEMBER 23, 2021
When customers step foot inside a grocery store, they are bombarded with options. As you know, the market is saturated and you need to find a way to differentiate your products. Without the right differentiation, customers won’t even consider buying your product, considering they have many options.
Retail Wire
NOVEMBER 3, 2021
Facebook has said that it will shut down its facial recognition system in the coming weeks. Members who have opted in will no longer be automatically recognized when photos and videos are posted on the social media site. “We need to weigh the positive use cases for facial recognition against growing societal concerns, especially as regulators have yet to provide clear rules,” said Jerome Pesenti, vice president of artificial intelligence at Meta, formerly Facebook.
Cisco Retail
NOVEMBER 15, 2021
NetHope is a journey that we needed to take. Cisco started the Networking Academy program in 1997 with the intent of teaching students – whether they were in the technology field or not – to design, install, and maintain networks. Most importantly, we wanted the program to help people around the world gain a seat at the digital economy table. By the early 2000s, we realized the impact the program was having and wanted to expand it.
Inside Retail
NOVEMBER 11, 2021
Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.
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Retail Focus
NOVEMBER 11, 2021
EE has unveiled its new concept store designed to give customers a more immersive experience combined with expert knowledge. The One Braham store will also act as a hub for local communities, as part of EE’s commitment to deliver the most personal and local service on the high street. Located within BT’s new London headquarters, One Braham, the store showcases the best in converged technology with expert face-to-face advice and demonstrations.
Retail TouchPoints
NOVEMBER 15, 2021
Casper Sleep has entered into a definitive agreement to be acquired by Durational Capital Management LP , which will take the mattress retailer private. Additionally, Co-Founder and CEO Philip Krim has left the company, with President and Chief Commercial Officer Emilie Arel stepping into the position. Durational Capital will pay $6.90 for each outstanding Casper share, a 94% premium over the closing price on Nov. 12, 2021.
Tokinomo
NOVEMBER 9, 2021
Retail merchandising is a very important topic for brick and mortar stores , especially for grocery stores. While some might think that in-store merchandising doesn’t have an impact, they couldn’t be more wrong. Why? Because visual merchandising plays an important role and it can make customers want to shop more or leave the store empty-handed.
Retail Wire
NOVEMBER 9, 2021
Macy’s is raising its minimum wage to $15 an hour and adding a new educational benefit that will cover 100 percent of books, fees and college tuition for its employees. The moves are part of an effort to attract and retain talent. The retailer is seeking to add 76,000 full- and part-time staff to its roles over the holiday season.
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Nvidia
NOVEMBER 12, 2021
The earth is warming. The past seven years are on track to be the seven warmest on record. The emissions of greenhouse gases from human activities are responsible for approximately 1.1°C of average warming since the period 1850-1900. What we’re experiencing is very different from the global average. We experience extreme weather — historic droughts, unprecedented heatwaves, intense hurricanes, violent storms and catastrophic floods.
Inside Retail
NOVEMBER 15, 2021
Payment flexibility has been commonplace in B2C transactions for many years, and now, emerging payment technology is making this possible for B2B trade. Whether you’re looking to get paid faster, address current debtors or provide a better customer experience, implementing an integrated payment solution that delivers more ways for customers to pay their invoices, is a great solution for any business.
Retail Focus
NOVEMBER 8, 2021
Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.
Retail TouchPoints
NOVEMBER 8, 2021
For the most part, ecommerce the world over presents in the same standard format — whether it be high-end jewelry or groceries, products are typically displayed in that familiar scrolling grid we all know so well. Neha Singh, a former Google engineer who also helped build Vogue ’s digital properties, wasn’t satisfied with that status quo. “This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every c
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Tokinomo
NOVEMBER 2, 2021
It’s becoming harder and harder to capture the attention of shoppers, especially in brick and mortar stores. Since a lot of people have switched to online shopping, they are used to purchasing faster and more conveniently. However, shoppers still want to benefit from the whole shopping experience which can only be found in grocery stores and other brick and mortar shops.
Dezeen
NOVEMBER 25, 2021
Architecture studio Foster + Partners has designed an Apple Store in Los Angeles as "a dynamic hall of illusions" amplified by a mirrored ceiling that reflects rows of indoor trees. The single-level store, which replaces an existing structure, is located at The Grove , one of the city's prominent shopping centres adjacent to affluent neighbourhoods Beverly Hills and West Hollywood.
Cisco Retail
NOVEMBER 8, 2021
Cloud is an essential element of a digital enterprise, and the pandemic has made this fact indisputable. Gartner predicts businesses to spend a total of $480 billion on public cloud services in 2022 , a 21% increase compared to 2021. Besides accelerating the speed of innovation, cloud technologies enhance employee experience by efficient delivery of software services.
Inside Retail
NOVEMBER 10, 2021
Led by the Australian Retailers Association and the Business Council for Sustainable Development Australia, a number of retailers have joined a UN-backed campaign in a ‘Race to Zero’. Ikea Australia, Kmart Group and Officeworks have each pledged to support the campaign, drive climate action in their own businesses, and encourage other retailers to set public net-zero emission goals.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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