March, 2022

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How to Get the Most Out of Your In-Store Data

Wiser

In the world of retail, actionable data collection and analysis are essential to making logical, evidence-based decisions that could improve your products’ health on the shelf. Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial. But just collecting the data isn’t enough.

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Retail welcomes expansion of national plastic recycling fund

Inside Retail

The Australian government has announced an additional investment of $60 million in the Recycling Modernisation Fund, bringing the total investment to $250 million. The fund will focus on advanced plastic recycling technology and tackle problematic single-use plastics like bread bags, chip packets, cereal box liners, chocolate wrappings. “This new funding stream, dedicated to helping solve the problem of hard to recycle plastic waste, demonstrates our determination to invest in Australian industr

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How the Metaverse can Benefit Physical Retail Stores

Retail TouchPoints

With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to follow suit and provide customers with the ease of online shopping without compromising the benefits of the physical experience. For example, Forever 21 is getting involved by collaborating with the popular online game Roblox, allowing users to customize virtual fashion stores using Forever 21 products and then purchase the physical equivalents on their website.

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The importance of investing in the community 

Retail Focus

It is now widely accepted that the role of retail destinations has evolved considerably. Changes that had taken hold in the last decade have been accelerated by the pandemic and by the ensuing change in consumer habits. The response both from the retail industry and the real estate owners/investors has been widespread and varied. But the common theme is ‘relevance’.

Shopping 306
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Walgreens puts robots to work filling prescriptions

Retail Wire

Walgreens Boots Alliance is opening micro-fulfillment centers that use robots to fill customers’ prescriptions. The drugstore giant expects it may use robots to fill as many as half its prescriptions by 2025.

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Shelf Inventory Management: The trickiest issue in retail?

Tokinomo

Brick and mortar retailers have a lot of challenges to deal with after two years of pandemic and a rapid online shopping habit adoption. Apart from having to provide an amazing experience in-store to attract the attention of shoppers, they also need to make sure that they have the products shoppers are looking for.

More Trending

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‘Passion never fails’: Why Casetify is going all in on the metaverse

Inside Retail

Back in March 2021, Wesley Ng, like much of the world, became aware of non-fungible tokens (NFTs) for the first time. “I got a bit of FOMO,” the co-founder and CEO of Hong Kong-based tech accessories brand Casetify, said at the Marketing Pulse virtual conference last week. “So we created a one-of-one piece of collectible art, a phone case NFT, which is interoperable in metaverse space.

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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

Retail TouchPoints

It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. In mid-2021 Moody’s Analytics predicted that of the roughly 1,000 or so traditional malls left in the U.S., 20% would close or go through a “major repurposing” in the very near future, and other analysts have predicted closure rates closer to 30%.

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Woking’s Victoria Place welcomes Moss Bros

Retail Focus

Moss Bros has launched a new concept store at Victoria Place, the recently launched £700 million regeneration scheme in Woking town centre co-owned by Woking Borough Council and Moyallen Group. Occupying a 2742 sq ft space, the brand has opened on Victoria Place’s Henry Plaza. . The Moss Bros new concept store is designed to meet the needs of every shopper, including a dedicated style suite with its own fitting room and a cash desk for private appointments.

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Yale professor IDs companies still doing business in Russia

Retail Wire

Russia’s invasion of Ukraine has prompted many Western companies to suspend operations in the country, but not all. Yale University professor Jeffrey Sonnenfeld and his research team have compiled a list of companies still doing business in Russia that includes Coca-Cola, McDonald’s and Starbucks. Eighty-five percent of McDonald’s restaurants in Russia are corporately owned and operated.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Retail analytics: The power of data for brick and mortar stores

Tokinomo

In-store, online, hybrid, omnichannel. These are just a few faces of the retail industry. People need products and they love to shop. However, the competition is fierce and retailers are looking for new and engaging ways to attract customers.

Shopping 246
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How to Influence the Customer Path to Purchase

Wiser

The customer path to purchase is very rarely straightforward. Shoppers go through many twists and turns as they decide which product will get them the best bang for their buck. The goal for your brand is to be there to influence consumers at those key moments in the decision-making process and sway them toward your own products. Sometimes, this can alter a customer’s final purchase completely and increase your own profits.

Consumer 147
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7-Eleven to pay $595,000 after chain misled franchisee about lease terms

Inside Retail

Convenience chain 7-Eleven must pay $595,000 to a franchisee after the Victoria Supreme Court found the franchisor had made misleading statements about the term of a franchise agreement. The retailer was found to have breached the Australian Consumer Law in its pre-purchase dealings with Yong Li and Zhe Wang who bought the 7-Eleven Heathmont store in 2015.

Consumer 299
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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

Returns 303
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Kate Spade New York celebrates the opening of a new store at the Boulevard, Northern Ireland

Retail Focus

Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . Taking prime position at the entrance of the Lotus Property-owned scheme, which is positioned on the A1 corridor between Belfast and Dublin, the 1458 Sq ft store will open April 2022, offering a range of product categories, including ready-to-wear, handbags, accessories, small leather goods, tech accessories and jewellery. .

ATS 277
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Rising gas prices may drive consumers to big box gas stations

Retail Wire

Consumers in search of cheap gas may make their way to retailers such as BJ’s Wholesale Club, Costco and Sam’s Club to fill up their tanks. That may not be all good news for these chains as many sell fuel at very low margins and even sometimes at a loss.

Consumer 246
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Word-of-mouth marketing in retail: Drive sales and build brand loyalty

Tokinomo

Brands and retailers want the same things: build brand loyalty and drive sales. However, this is not an easy challenge. Most of the time, retailers and brands invest a lot of money in various types of promotions to increase brand awareness and sales.

Marketing 246
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Keeping Field Team Reps Invested in Company Success

Wiser

Keeping your field teams invested is one of the most beneficial things you can do for your brand. After all, your reps on the ground do spend the most time interacting with buyers and retailers. Building a lasting relationship with these employees and ensuring they feel connected to their company can raise morale and retention rates, increase customer satisfaction, and even boost overall company sales.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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The impact of the image: how graphic design can elevate your brand

Inside Retail

If you’re an entrepreneur trying to start or grow a business this year, you need a way to stand out from the competition. With 5.4 million new businesses started in 2021 in the US alone and that number rising every year, saying you’ve got your work cut out for you is one hell of an understatement. At FMD, we can confidently say that we offer some of the very best brand designs Melbourne has to offer.

Marketing 279
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Babylist Blends URL and IRL Engagement with Virtual Showroom

Retail TouchPoints

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be overwhelmed by the volume of information available — especially online. For more than a decade, Babylist has helped make researching, registering and buying items more seamless, thanks largely to its robust content strategy. Now, as its users rely more on digital channels and content to make buying decisions, Babylist is reaching a new frontier of engagement with its Cribs

Consumer 285
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Key trends that will help retailers respond to growing consumer confidence

Retail Focus

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . According to the latest CBI quarterly Distributive Trades Survey, consumer confidence is growing as retail sales volumes were 16% higher than seasonal norms in February.

Consumer 211
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Target expanding Ulta Beauty shops

Retail Wire

Target plans to open an additional 250+ Ulta Beauty shops inside its stores in 2022. Over time, the retailer has committed to hosting at least 800 Ulta shops.

Shopping 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Customer insights: How to collect and take advantage of customer data

Tokinomo

Considering how competitive and ever-changing the retail industry is, retailers need to find better ways to entertain and delight their customers. It’s important to take advantage of opportunities and better understand their shoppers if they want to stay on top of the competition.

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How Pricing Mistakes Could Be Hurting Your Profits

Wiser

Pricing strategy is one of the hottest topics in the retail world, and rightly so. Having the right strategy keeps companies competitive and profitable. But, with so much information on price optimization floating around out there, and countless tips on increasing your profit margins, it can be difficult to know which strategies will actually help your bottom line.

Marketing 147
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David Jones struggles through a tough first half

Inside Retail

Lockdowns and store closures have severely affected David Jones’ first-half performance, with sales turnover and concessions declining by 9.2 per cent. Online sales rose 44.2 per cent however, and contributed 28.1 per cent of total sales during this period, and comparable store sales fell 9 per cent – only to pick up in the last six weeks of the period, including Boxing day sales, growing 3.2 per cent. .

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Creating Retail Agility Requires a New Way to Think about Data

Retail TouchPoints

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. It’s those retailers that can most quickly and accurately react to these turbulent market forces and behaviors that are creating the most innovative and positive customer experiences.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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New luxury FLANNELS store opens in Preston

Retail Focus

Frasers Group plc has opened the doors to its latest FLANNELS store in Preston. The next generation luxury retailer continues with the commitment to investing in retail and bringing world-class shopping destinations to new locations throughout the UK. Situated in Deepdale Shopping Park, the 15,000 sq ft. site will house a selection of carefully curated men’s, women’s and junior luxury designer clothing and accessories from some of the most coveted luxury names in fashion, including Alexander McQ

Boutique 189
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Walmart launching tech hubs in Atlanta and Toronto

Retail Wire

Walmart plans to hire 5,000 technology associates and open new hubs in Atlanta and Toronto this year. The company’s tech team, which grew 26 percent last year, is looking to add people to fill rules in architecture, cybersecurity, data science, data engineering, development, product management, software engineering and technical program management.

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On-shelf availability: How to keep your customers happy and shopping

Tokinomo

Shoppers still love to come to the store to quickly grab the products they need or to stroll along the fully stocked shelves. The pandemic had a major impact on brick and mortar stores, including grocery stores. After two years of the pandemic, the damage can still be seen in the on-shelf availability, foot traffic, and shopping patterns.

Shopping 243
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NVIDIA Research Turns 2D Photos Into 3D Scenes in the Blink of an AI

Nvidia

When the first instant photo was taken 75 years ago with a Polaroid camera , it was groundbreaking to rapidly capture the 3D world in a realistic 2D image. Today, AI researchers are working on the opposite: turning a collection of still images into a digital 3D scene in a matter of seconds. Known as inverse rendering, the process uses AI to approximate how light behaves in the real world, enabling researchers to reconstruct a 3D scene from a handful of 2D images taken at different angles.

ATS 145
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.