Retail TouchPoints

JANUARY 31, 2022

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. As the retail industry shifts, so do customer expectations. Retailers are facing a multifaceted challenge to meet customer experience standards while tackling increasing competition, skyrocketing location costs, hiring challenges, advancing technologies and the growing need to contribute sustainable solutions.

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Planning Management Customer Experience Location 359

Retail Focus

JANUARY 18, 2022

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

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Checkout Supermarket Payment Services Shopping 338

Inside Retail

JANUARY 30, 2022

For the first time ever, a runway show for people with disabilities will feature at Afterpay Australian Fashion Week (AAFW) in May. . The consumer show will put the Adaptive Clothing Collective in the spotlight, a new group of three adaptive fashion labels which aim to “bring strength and unity of message and voice to mainstream media, retail and fashion industries”.

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Fashion ATS Returns Consumer 331

Tokinomo

JANUARY 11, 2022

By the end of 2022, it is predicted that there will be 7.26 billion mobile phone users. Considering this, retailers need to step up their game and take advantage of this opportunity. While eCommerce platforms are always “upgrading” their marketing techniques, physical retailers seem to be a bit stuck in the past.

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Marketing 264

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Customer Experience

Retail Wire

JANUARY 7, 2022

Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.

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Planning 261

Wiser

JANUARY 18, 2022

In a world with Coca-Cola, Nike, Gillette, and other hugely successful brands, it can be tough as one of the little guys—especially in the retail execution space. You’re on the hunt for ways to get your products sold by more retailers, take over more share of the shelf, and build a strong brand reputation among consumers. What can you do when you’re competing against the giants of your industry?

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Consumer Marketing ATS 147

Retail Focus

JANUARY 24, 2022

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. The joy of shopping in bricks-and-mortar stores retains its pre-covid social value, but the key to on-going success is the industry understanding that customer needs have changed irrevocably, and they need to continue to adapt to meet them. female buyer pays with bank card in tea shop.

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Shopping Customer Experience Management ATS 335

Inside Retail

JANUARY 10, 2022

Retail spending rose 5.8 per cent in November compared to the same period of 2020, the Australian Bureau of Statistics reported on Tuesday, while online spend, driven by Black Friday and Cyber Monday, rose 22.8 per cent. Clothing, footwear and personal accessories led the way in sales during the month as Australians increasingly want to return to living life outside of their homes. “Further easing of Covid-19 restrictions in the South-Eastern states and territories has seen the retail indu

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Accessories Returns Consumer Shopping 299

Tokinomo

JANUARY 31, 2022

Attracting the attention of shoppers in-store is extremely important. While more and more people are shopping online, brick and mortar retailers need to keep up with trends if they want to engage customers right at the point of purchase.

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Visual Merchandising Shopping ATS Retail Marketing 246

Retail Wire

JANUARY 19, 2022

Carhatt’s management decided that it would keep its COVID-19 vaccine mandate in place even after the Supreme Court ruled that the government could not require it. CEO Mark Valade, in an email to employees, said, “We, and the medical community, continue to believe vaccines are necessary to ensure a safe working environment for every associate and even perhaps their households.

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Management 246

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Cisco Retail

JANUARY 26, 2022

Artificial Intelligence (AI) is increasingly part of our everyday lives, and this transformation requires a thoughtful approach to innovation. Cisco is committed to delivering technologies and services by managing AI development in a way that augments our security, data privacy, and human rights focus – fostering a more inclusive future for all. Today, I am proud to announce Cisco’s Responsible AI initiative, a governance framework that guides internal development and provides a vital communicat

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Accounting Management ATS 145

Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs.

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Consumer Customer Experience Marketing Fulfillment 336

Retail Focus

JANUARY 31, 2022

Surface Design Show 2022 presents an exciting combination of education, engagement and entertainment at one of the first industry events to fully return to a face-to-face format this year. Held from 8-10 February, the event will take place once again at London’s Business Design Centre in Islington. . The Main Stage will host a total of 18 different talks staged across the 2 1/2 days, featuring some 50 speakers, inspiring and educating a professional audience of over 1,000 architects and designe

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Returns ATS 278

Inside Retail

JANUARY 11, 2022

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices. Catriona Noble.

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Customer Experience ATS Management 279

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Tokinomo

JANUARY 24, 2022

The pandemic has affected the way people shop. Also, 75% of the 33,000 customers mentioned that they changed the brands they shop due to Covid. This pandemic has hit customer loyalty because more and more people moved to online shopping and discovered various other brands.

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Shopping Retail Marketing Marketing 246

Retail Wire

JANUARY 6, 2022

Target got what it wanted for Christmas. The retailer’s foot traffic increased 6.2 percent during the holiday season compared to 2019, according to Placer.ai. Shopper visits to Walmart fell 0.1 percent on a two-year basis and those at Best Buy fell 11.5 percent.

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ATS 236

Nvidia

JANUARY 20, 2022

Every living cell contains its own bustling microcosm, with thousands of components responsible for energy production, protein building, gene transcription and more. Scientists at the University of Illinois at Urbana-Champaign have built a 3D simulation that replicates these physical and chemical characteristics at a particle scale — creating a fully dynamic model that mimics the behavior of a living cell.

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ATS 145

Retail TouchPoints

JANUARY 14, 2022

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases. In fact, the number of digital gift cards U.S. retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. .

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Merchant Services Payment Services Management Accounting 328

Advertiser: Experience Retail Today

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Fashion

Retail Focus

JANUARY 12, 2022

The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022. Messe Düsseldorf has decided on this new date in close consultation with the exhibiting companies and participating partners due to the dynamic infection situation and the continued uncertainty regarding travel and quarantine requirements in the individual European countries.

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Planning Management ATS 279

Inside Retail

JANUARY 5, 2022

Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. Due to sickness or isolation, up to half of the country’s truck drivers are missing, according to TWU national secretary Michael Kaine.

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Supermarket Finance Planning ATS 279

Tokinomo

JANUARY 18, 2022

2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.

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Retail Trends 246

Retail Wire

JANUARY 26, 2022

Customers at Kroger and Meijer stores in Michigan can pick up free N95 masks while supplies last. “Wearing a mask and getting vaccinated continue to be the top defense tools in our nation’s fight against COVID-19,” said Dr. Marc Watkins, Kroger’s chief medical officer. “I encourage everyone to take advantage of the free non-surgical N95 masks and make an appointment today to get vaccinated or boosted.”.

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ATS 189

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Cisco Retail

JANUARY 20, 2022

In this article, we’ll provide an overview of security concerns related to Kubernetes, looking at the built-in security capabilities that Kubernetes brings to the table. Kubernetes at the center of cloud-native software. Since Docker popularized containers, most non-legacy large-scale systems use containers as their unit of deployment, in both the cloud and private data centers.

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Accounting Management ATS Location 145

Retail TouchPoints

JANUARY 26, 2022

I used to live near the Palisades Mall in Nyack, N.Y. For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. But nothing much happens on its outside , except for signage big and bright enough to be seen by speeding cars on the interstate highway it abuts. Making more creative, engaging use of all this essentially wasted outside space will be one of the key elements of successfully future-proofed malls,

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Outdoor Shopping Kiosk Customer Experience 328

Retail Focus

JANUARY 5, 2022

The Armani Group has announced the reopening, after a complete restyling, of the Giorgio Armani boutique in Piazza San Carlo, 145 in Turin. Located in a building overlooking one of the main squares of the historic city centre, it has a facade with arcades. The two large windows and the central entrance offer a view of the interior of the store, with the video wall and, on the right, the exposed staircase that connects the various floors.

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Boutique Location 55

Inside Retail

JANUARY 10, 2022

Three quarters of retailers are currently impacted by worker isolations, according to a survey by the Australian Retailers’ Association, and half rank ‘staff shortages’ as the biggest issue they are facing currently ahead of supply chain issues. “We’ve entered an unprecedented staffing challenge as more people are infected with Covid than at any stage before in the pandemic,” said ARA boss Paul Zahra. “This builds on an existing skills crisis within the

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Returns ATS 278

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Tokinomo

JANUARY 4, 2022

Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.

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Marketing 246

Retail Wire

JANUARY 6, 2022

The U.S. Postal Service requested that the Occupational Safety and Health Administration grant it a temporary waiver from complying with the COVID-19 vaccine and testing mandate scheduled to go into effect on Jan. 10. The USPS is concerned that being forced to comply with the mandate at this time will “likely to result in the loss of many employees — either by employees leaving or being disciplined.”.

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ATS 189

Cisco Retail

JANUARY 14, 2022

You haven’t had an uninterrupted vacation in years, your presentation at the last board meeting fell short, and it’s hard for you to imagine how the organization would function without you at the helm. These are all very real situations for today’s CISO. With the shortage of resources, it has never been harder to resource all the functions of an effective security team.

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Planning Management ATS 145

Retail TouchPoints

JANUARY 27, 2022

Lowe’s and Petco are piloting a new store-in-store program that will bring a selection of Petco’s pet products and services to the home improvement retailer. The first Lowe’s + Petco store-in-store will open at Lowe’s Alamo Ranch, Texas location in early February, with plans to expand to 14 additional Lowe’s locations in Texas, North Carolina and South Carolina by the end of March 2022.

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Shopping ATS Location Planning 324

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Customer Experience