Retail Focus
JANUARY 18, 2022
Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).
Inside Retail
JANUARY 30, 2022
For the first time ever, a runway show for people with disabilities will feature at Afterpay Australian Fashion Week (AAFW) in May. . The consumer show will put the Adaptive Clothing Collective in the spotlight, a new group of three adaptive fashion labels which aim to “bring strength and unity of message and voice to mainstream media, retail and fashion industries”.
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Retail TouchPoints
JANUARY 14, 2022
Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases. In fact, the number of digital gift cards U.S. retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. .
Tokinomo
JANUARY 11, 2022
By the end of 2022, it is predicted that there will be 7.26 billion mobile phone users. Considering this, retailers need to step up their game and take advantage of this opportunity. While eCommerce platforms are always “upgrading” their marketing techniques, physical retailers seem to be a bit stuck in the past.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail Wire
JANUARY 7, 2022
Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.
Wiser
JANUARY 18, 2022
In a world with Coca-Cola, Nike, Gillette, and other hugely successful brands, it can be tough as one of the little guys—especially in the retail execution space. You’re on the hunt for ways to get your products sold by more retailers, take over more share of the shelf, and build a strong brand reputation among consumers. What can you do when you’re competing against the giants of your industry?
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 10, 2022
Retail spending rose 5.8 per cent in November compared to the same period of 2020, the Australian Bureau of Statistics reported on Tuesday, while online spend, driven by Black Friday and Cyber Monday, rose 22.8 per cent. Clothing, footwear and personal accessories led the way in sales during the month as Australians increasingly want to return to living life outside of their homes. “Further easing of Covid-19 restrictions in the South-Eastern states and territories has seen the retail indu
Retail TouchPoints
JANUARY 4, 2022
2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs.
Tokinomo
JANUARY 31, 2022
Attracting the attention of shoppers in-store is extremely important. While more and more people are shopping online, brick and mortar retailers need to keep up with trends if they want to engage customers right at the point of purchase.
Retail Wire
JANUARY 19, 2022
Carhatt’s management decided that it would keep its COVID-19 vaccine mandate in place even after the Supreme Court ruled that the government could not require it. CEO Mark Valade, in an email to employees, said, “We, and the medical community, continue to believe vaccines are necessary to ensure a safe working environment for every associate and even perhaps their households.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Nvidia
JANUARY 20, 2022
Every living cell contains its own bustling microcosm, with thousands of components responsible for energy production, protein building, gene transcription and more. Scientists at the University of Illinois at Urbana-Champaign have built a 3D simulation that replicates these physical and chemical characteristics at a particle scale — creating a fully dynamic model that mimics the behavior of a living cell.
Retail Focus
JANUARY 31, 2022
Surface Design Show 2022 presents an exciting combination of education, engagement and entertainment at one of the first industry events to fully return to a face-to-face format this year. Held from 8-10 February, the event will take place once again at London’s Business Design Centre in Islington. . The Main Stage will host a total of 18 different talks staged across the 2 1/2 days, featuring some 50 speakers, inspiring and educating a professional audience of over 1,000 architects and designe
Inside Retail
JANUARY 11, 2022
Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices. Catriona Noble.
Retail TouchPoints
JANUARY 4, 2022
As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .
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Tokinomo
JANUARY 24, 2022
The pandemic has affected the way people shop. Also, 75% of the 33,000 customers mentioned that they changed the brands they shop due to Covid. This pandemic has hit customer loyalty because more and more people moved to online shopping and discovered various other brands.
Retail Wire
JANUARY 6, 2022
Target got what it wanted for Christmas. The retailer’s foot traffic increased 6.2 percent during the holiday season compared to 2019, according to Placer.ai. Shopper visits to Walmart fell 0.1 percent on a two-year basis and those at Best Buy fell 11.5 percent.
Nvidia
JANUARY 4, 2022
CES has long been a showcase on what’s coming down the technology pipeline. This year, NVIDIA is showing the radical innovation happening now. During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform.
Retail Focus
JANUARY 12, 2022
The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022. Messe Düsseldorf has decided on this new date in close consultation with the exhibiting companies and participating partners due to the dynamic infection situation and the continued uncertainty regarding travel and quarantine requirements in the individual European countries.
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Inside Retail
JANUARY 5, 2022
Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. Due to sickness or isolation, up to half of the country’s truck drivers are missing, according to TWU national secretary Michael Kaine.
Retail TouchPoints
JANUARY 24, 2022
Without customers, retail businesses grind to a halt. That’s why price and merchandise are carefully curated to align with brand image. But buyers aren’t shopping your brand solely based on inventory — they’re equally as motivated by the engagement they have with your service employees. This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips.
Tokinomo
JANUARY 18, 2022
2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.
Retail Wire
JANUARY 26, 2022
Customers at Kroger and Meijer stores in Michigan can pick up free N95 masks while supplies last. “Wearing a mask and getting vaccinated continue to be the top defense tools in our nation’s fight against COVID-19,” said Dr. Marc Watkins, Kroger’s chief medical officer. “I encourage everyone to take advantage of the free non-surgical N95 masks and make an appointment today to get vaccinated or boosted.”.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
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Hyken
JANUARY 5, 2022
I love to receive great examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share with you today is a great example of personalized and proactive communication. While I provide the lessons, the example comes from one of our subscribers, Dawn Mushill, who shared a letter that BarkBox wrote to one of its customers.
Retail Focus
JANUARY 5, 2022
The Armani Group has announced the reopening, after a complete restyling, of the Giorgio Armani boutique in Piazza San Carlo, 145 in Turin. Located in a building overlooking one of the main squares of the historic city centre, it has a facade with arcades. The two large windows and the central entrance offer a view of the interior of the store, with the video wall and, on the right, the exposed staircase that connects the various floors.
Inside Retail
JANUARY 10, 2022
Three quarters of retailers are currently impacted by worker isolations, according to a survey by the Australian Retailers’ Association, and half rank ‘staff shortages’ as the biggest issue they are facing currently ahead of supply chain issues. “We’ve entered an unprecedented staffing challenge as more people are infected with Covid than at any stage before in the pandemic,” said ARA boss Paul Zahra. “This builds on an existing skills crisis within the
Retail TouchPoints
JANUARY 11, 2022
The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found that nearly two-thirds of organizations had to cut back on environmental sustainability efforts due to the pandemic and resulting economic downturn. But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with bro
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Tokinomo
JANUARY 4, 2022
Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.
Retail Wire
JANUARY 6, 2022
The U.S. Postal Service requested that the Occupational Safety and Health Administration grant it a temporary waiver from complying with the COVID-19 vaccine and testing mandate scheduled to go into effect on Jan. 10. The USPS is concerned that being forced to comply with the mandate at this time will “likely to result in the loss of many employees — either by employees leaving or being disciplined.”.
Small Biz Trends
JANUARY 24, 2022
When it comes to setting up an online store, two platforms that are most popular with small business owners are Shopify and Squarespace. Both platforms are designed to make it easier for an e-commerce business owner with no coding experience to set up shop easily. Let’s explore the two platforms to understand what is Shopify as well as Squarespace, and which one works best for you.
Retail Focus
JANUARY 5, 2022
Nike’s PLAYlab installation allows children to be involved in experiential sports, including suggestions for imaginary games. The London pop-up in its Oxford Circus Niketown features visuals of sports, flags, posters, uniforms and a submission stations for ideas. In a statement Nike said: “with eyes full of enthusiasm, kids see the world as an endless playground of possibilities ready to be explored.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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