January, 2023

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Ten years ago, who would have thought that we could one day buy anything we want online and have it delivered to our door in a matter of hours? Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands? The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for.

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Retail Design Industry Invited to Explore the Latest Trends in Surface Design

Retail Focus

The Surface Design Show, set to take place at London’s Business Design Centre from 7-9 February 2023, has announced that the theme of its upcoming edition will be “Shaping Communities.” The theme aims to improve the built environment for all through collaboration and meaningful design solutions. The theme explores an open dialogue among industries and brands with the common goal of building stronger relationships between people and places.

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Retail Marketing Trends 2023: What to expect this year

Tokinomo

If you’ve read our “ Retail Year In Review 2022 ” article, then you know a lot has happened in the last year in this industry. When we were expecting things to relax after the COVID-19 pandemic and its restrictions, the war in Ukraine started and it impacted the retail industry worldwide.

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5 ways Target is pushing customer-driven innovations in omnichannel, grocery

Retail Dive

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

ATS 135
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Lab grown meat is kosher, unless it isn’t

Retail Wire

The leader of Israel’s Chief Rabbinate declared that lab-grown steak is neither milk nor meat, making it acceptable to be eaten as part of a kosher diet. Not all Jewish religious leaders appear ready to take the same view, raising doubt as to whether religious authors inside and outside of Judaism will approve of their members eating lab-raised meat.

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Sephora set to open in Westfield London

Retail Focus

Sephora is kicking off the year with the announcement of a new experiential store in London. The beauty lover’s ultimate destination is arriving in March 2023 in Westfield London, one of the Europe’s largest shopping and leisure destination. The 6000+ sq. ft store is set to showcase an exceptional assortment of products and personal services in a dazzling space that will feature inspiring innovations drawn from the Global retailer’s unique network.

Shopping 299
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Scan-and-go checkout, NRF Show, and Consumer behavior - Weekly Snacks #40

Tokinomo

Campaign scoop M&M Lovin’. In this commercial , Maya Rudolph, a big fan of M&M's, shared that many people, including her, love her. To highlight this, she presented a pie chart displaying the majority of people love her. As a result of this commonality, she announced that her face will be printed on all M&M's packaging. She expressed her delight in eating candy bearing her own likeness and conveyed her love for it.

Checkout 246
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How to Personalize the Customer Buying Experience

Wiser

When today’s shoppers have so many different buying choices, it is important for businesses to make personalized customer experiences a top priority. In fact, according to a report done by McKinnsey and Company , 71 percent of customers are now expecting companies to deliver personalization. Consumers want to be treated as individuals by the brands they choose to do business with.

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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Louis Vuitton overhauls stores with Yayoi Kusama polka-dots and life-like animatronics

Dezeen

Luxury brand Louis Vuitton has transformed its stores across the world for the launch of its anticipated capsule collection with Japanese contemporary artist Yayoi Kusama. The launch of the collaboration has seen a number of key stores across the world redecorated with Kusama 's signature polka-dots, life-like animatronics of Kusama painting in the windows of the stores and an inflatable replica of Kusama peering over the roof of Louis Vuitton 's Champs-Élysées store.

Outdoor 145
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World-first ARA program teaches retailers how to transition to net-zero

Inside Retail

To help retailers in their transition to net-zero emissions, the Australian Retailers Association (ARA) has developed what it hails as a world-first training program featuring leading sustainability experts. The ARA Net-Zero Accelerator is a two-day intensive workshop with guest expert speakers guiding retailers to build an initial strategic roadmap to take climate action.

Consumer 296
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Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts.

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How to increase foot traffic in your grocery store: Best practices

Tokinomo

Attracting and retaining customers is crucial for the success of any grocery store. Foot traffic, or the number of customers visiting the store, is a key metric in determining the store's sales and revenue.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What You Can Do With Share of Search

Wiser

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace? Often, a shopper searching your brand name is an excellent leading indicator for sales volume. Your brand is top of mind and desirable.

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Five Below Plans to Convert 400 Stores to Higher-Price Format

Retail TouchPoints

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.

Planning 353
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Swiss brand On is profitable and growing. It also has a deep wholesale presence.

Retail Dive

Co-CEOs Marc Maurer and Martin Hoffmann talk through the brand’s approach to scale, new store openings and why wholesale works.

Wholesale 144
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Game on: How H&M is bringing fast fashion to the metaverse

Inside Retail

Fast fashion brand H&M recently launched Loooptopia, a Roblox game focused on creating, trading and recycling digital fashion items. It’s the latest apparel company to set up a virtual environment on the platform where players can style their avatar and run or scoot around Loooptopia districts collecting tokens. . Loooptopia players can collect elements such as blank clothing items, colours and patterns to create new looks.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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AV Industry to Gather at ISE2023 with Over 900 Exhibitors, Featuring the Latest Innovations and Solutions

Retail Focus

ISE is the largest trade show for professional AV and electronic systems integration in the world. This means that retail designers will have access to the latest technology and innovations in the industry, allowing them to stay ahead of the curve and incorporate cutting-edge solutions into their designs. Additionally, ISE provides a unique opportunity for retail designers to network and collaborate with other professionals in the field.

ATS 279
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Inventory management, inflation ease, and drinking trends - Weekly Snacks #39

Tokinomo

Campaign scoop A little taste of Hell. Philadelphia recently released a limited-edition product called " A Little Taste of Hell ," which is a cream cheese infused with ghost peppers with a Scoville Heat Unit measurement of 1,041,427. This product was only available to residents of Toronto who ordered it via Uber Eats on January 13th. The release was promoted through videos by influencers, including a partnership with TikToker Celina Spooky Boo.

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Web Scrapers: What Are They and How to Use Them

Wiser

Everyone is looking for new ways to get ahead of the curve, especially to remain competitive in the modern retail market. This means staying on top of all the relevant data and information, so your business can make informed decisions and seize key opportunities. This data can include stock prices, product details, company contacts, and so much more.

Marketing 146
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The Future of Retail is Smaller, Crowdsourced and Robot-Powered

Retail TouchPoints

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been growing at a consistent rate, but its year-over-year growth shot up two to five times faster during the pandemic. And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Uniqlo is banking on RFID tech to help drive international growth

Retail Dive

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

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Flight Centre to acquire UK-based luxury travel brand

Inside Retail

Travel company Flight Centre has entered into a binding agreement to acquire UK-based premium leisure travel business Luxury Travel Holdings Limited (Scott Dunn) for A$211 million. Scott Dunn offers tailor-made luxury holiday packages to high-value customers. It is established in the UK and the US and has a small presence in Asia. Flight Centre MD Graham Turner said the company is “well positioned” to help Scott Dunn “unlock a new era of growth”.

Marketing 264
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Lark London Selects Woking’s Victoria Place for First Location Outside London

Retail Focus

Woking’s Victoria Place is set to welcome Lark London, an independent lifestyle boutique, in a move that marks the brand’s first store outside the capital. The multi award-winning retailer will open at 7 Commercial Way in a 1,558 sq ft space, showcasing its eclectic selection of lifestyle and homeware products from over 300 brands. Lark London, one of the first ‘Lifestyle Boutiques’ in London and run by Dominic and Priya Aurora-Crowe, takes a family-oriented and personal approach, rejecting th

Location 264
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In-store payments, Grocery Growth, and Holiday Trends - Weekly Snacks #38

Tokinomo

Campaign scoop. No Judgment. Drinking a cold beer at work might be satisfying, but not such a great idea. In this ad, Paul Rudd, who plays Marvel's Ant-Man, is seen placing a Heineken 0.0 non-alcoholic beer bottle beside one of his ant companions, Anton. Anton teases him for drinking on the job, but Ant-Man explains it's non-alcoholic. No judgment here, Ant-Men!

ATS 246
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time. Let’s dive in! What Is a Sales Email Template? A sales email template is a pre-crafted set of messages used in cold email outreach campaigns.

ATS 139
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Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Retail TouchPoints

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP

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Amazon Receives $8 Billion Loan to Help Navigate Economic Headwinds

Retail TouchPoints

Amazon has reached an agreement with certain lenders for an $8 billion unsecured loan, according to a filing with the SEC. The loan is set to mature in 364 days, with an option to extend for another 364 days, and will be used for “general corporate purposes.”. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions, and working capital needs,” said an Amazon spokesperson in a

Finance 325
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Walmart Boosts Pay to $17.50/Hour, Offers New Paths to Advancement

Retail TouchPoints

A combination of regular annual increases and “targeted investments in starting rates” by Walmart will raise the average hourly pay of its workers above $17.50 , according to a memo shared with the retailer’s U.S. employees by Walmart U.S. President and CEO John Furner. “As you continue to focus on your customers, we’re focused on investing in you — our store associates — through higher wages and new opportunities to gain the skills to serve tomorrow’s customers and grow a career with Walmart,”

Planning 321
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.