October, 2019

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5 Unethical Pricing Pitfalls to Avoid

Wiser

Is your company home to ethical or unethical pricing strategies? We all would like to say that our business is ethical and upstanding, but unfortunately, there are a lot of grey areas in between. It’s hard to implement perfect, 100-percent ethical prices across your entire assortment, especially if you’re not sure what is ethical or unethical pricing, anyway.

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McKinsey’s Modern Retail Collective Serves as Ultimate ‘Test & Learn’ Lab

Retail Next

The retail industry has been turned on its head as of late, and even the best of brands have struggled to come to grips with it. And, it’s all our own fault – us, being shoppers! Long gone are the days where retailers dictated to consumers what could be bought, where, when, now and for how much. Even as difficult as it was back then, that was the retail industry’s easy, good old days.

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Sustainable Fashion: Connect with Conscious Consumers

Medallion Retail

While fashion retail may currently be taking a hit, there’s a bright spot: secondhand fashion and accessories. From denim to luxury goods, the resale market is ramping up in prime locations and premier department stores, in addition to having a The post Sustainable Fashion: Connect with Conscious Consumers appeared first on Medallion Retail.

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4 questions that guarantee effective shopper communication

Markerketing Experts

As shopper marketers, we need to talk our shopper’s language – literally and figuratively. Shopper communication is imperative to achieving you goal of influencing and in some cases, changing your target shopper’s behaviour. Let’s create some context quickly. Shopper communication is part of the Shopper Marketing Mix, along with offer and availability.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Do You Go The Extra Mile For Your Customers?

Storis

The last thing I wanted to do at 9 am on a Saturday morning was get my car’s oil changed. When my alarm went off, I was not a happy camper. Yet, the morning I was about to have at my local Subaru dealership turned out to be one of the best customer experiences I have had in a long time. When my boyfriend and I pulled up to the service station, a friendly attendant was there with a smile on his face.

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How 5G will revolutionise retail payments

Retail Technology Review

Retail has increasingly become a mobile function to meet the needs of a constantly on-the-go consumer base, especially with the rise in popularity of mobile E- wallets. The introduction of 5G will only enhance innovations in retail technology and in turn, benefit the consumer.

More Trending

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Understanding Shoppers & Converting Them to Customers

Retail Next

Retail stores are interesting and fun to run on most days, mostly because of the array of characters you get to encounter. However, every experienced merchant knows there’s no magic bullet that’ll convert each shopper into buying. In fact, a Gallup poll revealed that of the biggest challenges small business owners face, 28 percent were economic and financial issues, but 14 percent were attracting shoppers and drumming up new business.

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Health and Beauty Retail Goes for a Greener Audience

Medallion Retail

Over the years, the number of natural health and beauty products has exploded. And what was once a health-food store category is now universally appealing, with premium-quality offerings. Perhaps 10-15 years ago, natural beauty products in a mainstream store was The post Health and Beauty Retail Goes for a Greener Audience appeared first on Medallion Retail.

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Are traditional channel definitions outdated?

Markerketing Experts

Is it time to relook the way we define channels? Some vehemently say that the traditional channel definitions need to be rehauled, others are a bit more cautious, preferring to avoid rocking the proverbial boat. Mike Anthony, Shopper Marketing Experts’ resident expert, weighed in on the topic of traditional channel definitions. . He says that “one of the first challenges is that the traditional definitions have been used for a long time.” .

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Weekly Industry Brief: 10.28.2019

Fashion Retail Tech

Happy Monday! Here is a recap of industry news from the last week. Sources are in the hyperlinked text after the headline. Brands + Retailers. LVMH bids $14.5B for Tiffany. Bloomberg. Barney’s moves forward with sale to Authentic Brands Group. The Wall Street Journal. Amazon stock tumbles after earnings and AWS revenues fall short of estimates. Fast Company.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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As high street shops close, retailers also fail to control online customer churn

Retail Technology Review

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season.

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Do Smartphones Make Mystery Shopping Better?

Wiser

Brands and retailers know the importance of information, especially on-the-ground info from their brick-and-mortar locations. That’s why purchase panels and mystery shopping have been the name of the game for retail businesses for decades. . However, the influence of mobile devices on consumer behavior, both in-store and online, has given rise to a whole new world of mystery shoppin g: mobile crowdsourcing.

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How to Incorporate Buy Online Ship to Store (BOSS) in Your Shop

Retail Next

One of the hottest trends in retail right now is BOSS: Buy Online and Ship to the Store for pickup (very similar to, but not the same, as BOPIS, or Buy Online, Pickup In Store). It’s the digital version, for us dinosaurs, of going to a department store and having them order the right size when something wasn’t in stock. Except now, thanks to the latest shipping tech, you can order online as well and you’re usually not waiting for a week.

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Destination Pop-Ups Boost Sales With Local Flavor

Medallion Retail

Branded activations are projected to fuel a $740 million market by 2020, according to the Association of National Advertisers (ANA). In an experience economy, pop-ups can draw a crowd based on excitement and engagement. But the most memorable experiences aren’t The post Destination Pop-Ups Boost Sales With Local Flavor appeared first on Medallion Retail.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Suggestive Selling and Upselling Techniques for Winning Retailers

Wiser

How can you get your shoppers to buy more, leave happy, and come back for seconds? For many retailers, the answer to the first part— buy more —is suggestive selling or upselling. However, this retail technique doesn’t always work for the leave happy and come back parts. We’ve all been in the customer’s shoes on this: walking into a store only to be immediately hounded by a sales rep, pushed on a product or service we don’t want, or bombarded with add-ons at checkout.

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How to Refresh Your Retail Signage to Send Powerful Messages

Retail Next

Signage is an essential part of any retail operation and outdated signage can hurt your business in ways you might not expect at first. There comes a time in any business’s life when it’s time to update its existing signage, be it because of rebranding or something as simple as signs becoming outdated, boring or worn-out. Bringing in creative, fresh looks grabs the attention of your shoppers and customers and guides them in the right direction.

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5 Ways Retailers Can Use Video Marketing

Retail Next

Retailers of all kinds – local, international, online or those with ‘brick and mortar’ shops – should embrace new ways of connecting to shoppers if they want to continue to grow brand awareness. A great way to generate new and lasting business relationships is by exploring different marketing strategies, including video marketing. With video predicted to account for 80 percent of all web traffic by the end of 2019, the significance of this marketing tool for retailers cannot be ove

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Retail Return Policies: Eliminating Unnecessary Costs

Retail Next

Having a clear return policy in place is good for your business. Research shows that 27 percent of consumers are willing to make a significant purchase from a store that offers free return shipping. Unfortunately, returning products has become a bad habit of so many consumers. While most people would return an item because it isn’t in good condition when it arrived at their homes or the product does not match the description on the retailer’s website, more and more online shoppers do it intentio

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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5 Online Hacks to Boost Local Footfall to Your Store

Retail Next

Major retailers are disappearing from our towns, and it’s a trend that looks set to continue. So far in 2019, Macy’s, and even Walmart, have announced plans to close some of their stores, while Barney’s New York has filed for bankruptcy. On the face of it, the future for brick-and-mortar stores doesn’t look good and the reasons are well-recognized. The way consumers are shopping has changed and many larger chains have failed to keep up with the trends.

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Retail Performance Pulse: Labor Day Performance Powers Stores to the Close of a Strong Summer Quarter

Retail Next

The latest edition of the RetailNext Retail Performance Pulse has been published and is available for download, providing an overview of brick-and-mortar store performance for the retail month of September 2019 (September 1 through October 5 on the industry’s 4-5-4 calendar). Download the Retail Performance Pulse for September 2019 store results. Store performance in September provided another proof point that while shoppers might visit physical stores less often, when they do, they do so with a

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Tips on Writing a Retail Blog That Works

Retail Next

Whether you already have a blog or you just have a brand you want to further build upon, you know an effective blog attracts a lot of visitors. What is important is that a blog is an easy way to connect with your shoppers and share news or insights about your products and services. A blog makes the connection between your business and potential customers.

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How Multi-Store Brands Can Improve Internal Communication

Retail Next

Internal communication is essential regardless of the type and size of business you are in, but for multi-store retail brands, it is an indispensable factor for the smooth running of the business. A Communication ROI Study Report conducted by Towerwatson.com, revealed that companies with highly effective communication enjoyed 47 percent higher total shareholder returns compared to organizations with less effective communication.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How to Improve Retail Inventory Management and Avoid Loss

Retail Next

Whatever the size of your retail business, inventory management is crucial to controlling your supply chain. Getting this right is one of the fundamentals of running an efficient, profitable business. Whatever systems you have in place to manage your inventory and minimize loss, it is always a good idea to be thinking about how you can improve upon them.

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3 Amazon Practices to Mimic — and 2 to Drop

Retail Next

Amazon is one of the most talked-about brands in modern society. Retailers, in particular, often analyze what makes the company such a constant topic of conversation. Amazon does some things well but falls short in other ways. Here are three of the company’s practices you can mimic, and a couple that are best to drop. 1. MIMIC: Offer Services Through an Ever-Growing Number of Platforms or Products.

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Weekly Industry Brief: 10.21.2019

Fashion Retail Tech

Happy Monday! Here is your recap of industry news from the last week. Sources are in the hyperlinked text after the headline. Brands + Retailers. Authentic Brands Group bids $271M to buy Barneys New York. Reuters. Under Armour to make spacesuits for Virgin Galatic flights. CNBC. Best Buy touts first-party data capabilities as it looks to build its media business.

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Weekly Industry Brief: 10.15.2019

Fashion Retail Tech

Hi! Here is your weekly recap of industry news. Sources are in the hyperlinked text after the headline. Brands + Retailers. Handbag sales reveal a major shift in where consumers are shopping. CNBC. Toys ‘R’ Us taps Target to fulfill online orders. AdAge. How Glossier grew from millennial catnip to billion-dollar juggernaut. Vanity Fair . LVMH bets on a mental health-focused streetwear label.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Ethoca wins Most Innovative Online Solution at the UK Fraud Awards 2019

Retail Technology Review

Ethoca, the leading provider of collaboration-based technology solutions that help card issuers and online merchants increase card acceptance and stop ecommerce fraud and disputes, has won ‘Most Innovative Online Solution’ at the UK Fraud Awards 2019.

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Omnichannel retail trends that will shape the industry in 2020

Retail Technology Review

A shift in consumer behaviour has seen the retail sector transition from bricks alone to a combination of bricks and clicks. With new shopping demographics purchasing products in a different format, the rise in e-commerce success has no doubt driven the recent retail revolution, with the world of digital proving increasingly important.

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The White Label World Expo UK

Retail Technology Review

The White Label World Expo is the leading online retail sourcing show, making it the perfect destination for manufacturers to showcase their products to a rapidly growing market. Based in four countries over three continents, it truly is a global event reaching a truly global audience.

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UK consumers continue to abandon purchases due to a lack of convenient delivery options

Retail Technology Review

According to new consumer research from Global Freight Solutions (GFS) and IMRG (the UK’s association for online retailers), 45% of consumers are still more likely to abandon their purchase due to a lack of convenient delivery options, not a lack of free options.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.