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Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .
Data is the new oil in today’s age of AI, but only a lucky few are sitting on a gusher. So, many are making their own fuel, one that’s both inexpensive and effective. It’s called synthetic data. What Is Synthetic Data? Synthetic data is annotated information that computer simulations or algorithms generate as an alternative to real-world data. Put another way, synthetic data is created in digital worlds rather than collected from or measured in the real world.
Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.
Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
In-store advertising is essential for both brands and retailers. FMCG brands have the opportunity to promote their products, to capture the attention of customers and to increase brand awareness. Retailers want to sell more and increase their profit per square meter.
Home Depot has taken a number of steps to work around supply chain interruptions that have taken place since the outbreak of the novel coronavirus pandemic. The home improvement chain has gone so far as to acquire its own shipping vessel to transport goods from overseas markets. The ship will begin running next month.
Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products. The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. “Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging
Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products. The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. “Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging
Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.
Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.
Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds.
According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales, when drilling down to specific categories, the picture is much different.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors.
Google has officially opened its first brick-and-mortar retail store in New York’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks.
Onitsuka Tiger has opened their new flagship in London. The site is Onitsuka Tiger’s largest-ever store and has a prestigious Regent Street location. This London Flagship is the first store in the world to offer the entire Onitsuka Tiger lineup in a single establishment, from the contemporary and heritage collections to the NIPPON MADE series rich in craftsmanship as well as the luxury THE ONITSUKA line.
As Amazon Prime Day approaches, more and more retailers are aiming to get in on the action with their own competing sales. Shortly after Amazon announced that its annual sales bonanza would take place June 21 and 22 this year, Walmart and Target shared news of their own competing sales. Now other retailers, including Kohl’s and Old Navy , are joining the fray.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.
The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.
[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.
GNC is expanding distribution for a selection of its vitamins and supplements to more than 4,000 Walmart stores and on Walmart.com. Beginning in June, GNC will offer an initial selection of men’s and women’s essential everyday vitamins, merchandised in several different formats at Walmart brick-and-mortar stores. GNC Holdings, the retailer’s parent company, went through a “pre-packaged bankruptcy” in June 2020 that included closing 800 to 1,200 of its stores.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Online grocery shopping platform Boxed and Seven Oaks Acquisition Corp. have agreed to a merger that will turn Boxed into a publicly traded company. Under the terms of the transaction, Boxed and Seven Oaks will merge with a pro forma combined equity value of approximately $900 million. Boxed will continue to be led by CEO Chieh Huang, while the Seven Oaks CEO Gary Matthews will become Chairman of the Board after the business combination is completed.
Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.
While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic. However, some retailers’ results went above and beyond the standard recovery: lululemon athletica beat out sales expectations with higher than expected growth; Lands’ End saw significant growth as a result of listing on third-party sites; and Macy’s turnaround efforts showed signs of yielding new customer growth.
Amazon Pharmacy has launched six-month prescriptions for Prime members, starting at a cost of $6 for common ailments. The offering was added the day after Walmart launched the Walmart+ Rx program, which provides prescription discounts of up to 85% for Walmart+ members. The $6 subscriptions include medications for high blood pressure and high cholesterol.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday
KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.
In 1902, Reverend Edgar Helms began collecting used goods that were being discarded in wealthy Boston neighborhoods and redistributing them to people in need. Helms quickly realized that by employing those same people to repair and resell the products, he could give them something much more valuable than a handout — he could give them a job. The rest, as they say, is history. 120 years on, the unambiguously named Goodwill remains a mainstay on the American retail scene, with an enviable 94% name
The NRF has high hopes for the retail industry as we emerge from the pandemic and shoppers return to in-person experiences. As they do, corporate responsibility is expected to once again take the spotlight, according to panelists on the State of Retail and the Consumer 2021 webinar. Findings from the latest Future Consumer Index, a quarterly survey by EY (formerly Ernst & Young), showed that 77% of shoppers feel that brands must behave ethically and in line with community expectations.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Companies such as Amazon, Boll & Branch and Fabletics have opened and continue to open physical retail locations at a surprising rate. They realize what Apple discovered several years ago: some products sell best when customers can touch and feel the merchandise — and because of that, using cross channel attributi
SDA, the trade union representing shop and warehouse workers, has launched an advertising campaign calling on the government to boost the minimum wage on July 1. . Seizing on a quote from Prime Minister Scott Morrison that the Australian economy is “the envy of the world” SDA national secretary Gerard Dwyer said retail staff who worked tirelessly during the Covid-19 crisis deserved “a fair pay rise”. .
Italian brand Golden Goose has amassed a cult-like following for its hand-made distressed sneakers — and now it has taken that “perfectly imperfect” aesthetic and translated it into a physical space in Beverly Hills, Calif. With the ambition of bringing the Italian “hand-made tradition” to the world, the brand merges artisanal craftsmanship and Made in Italy manufacturing for its collection of sneakers, clothing, accessories and bags, which have become known for attention to detail and their “li
Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021. Charter Hall and Abacus Property Group have bought up a majority interest in the 5,680sqm site – 66 per cent – with the remaining third to continue to be held by Vicinity Centres, in a deal organised by Colliers and JLL. “Myer Melbourne represented one of the best CBD retail offerings in Australian history,” said Colliers’ head of retail investment services Lachlan MacGill
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
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