Inside Retail

JUNE 21, 2021

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299

Consumer Shopping ATS 299

Nvidia

JUNE 8, 2021

Data is the new oil in today’s age of AI, but only a lucky few are sitting on a gusher. So, many are making their own fuel, one that’s both inexpensive and effective. It’s called synthetic data. What Is Synthetic Data? Synthetic data is annotated information that computer simulations or algorithms generate as an alternative to real-world data. Put another way, synthetic data is created in digital worlds rather than collected from or measured in the real world.

Finance 144

Finance Checkout Marketing Fulfillment 144

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Focus

JUNE 21, 2021

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

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Outdoor Fashion Promotions Shopping 344

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Customer Experience

Dezeen

JUNE 18, 2021

Google has opened its first physical retail space in New York's Chelsea , designed by architecture studio Reddymade to include cork furniture and recycled materials. Welcoming its first visitors on 17 June 2021, Google Store occupies a ground-floor space in the former Port Authority Building – a vast art deco structure that is home to the tech company's NYC headquarters.

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Location Consumer Marketing ATS 145

Hyken

JUNE 30, 2021

Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding. That said, the techniques I cover in both of these posts can work, with a little tweak or variation depending on the situation.

Management 144

Management ATS 144

Nvidia

JUNE 30, 2021

NVIDIA’s partners are delivering GPU-accelerated systems that train AI models faster than anyone on the planet, according to the latest MLPerf results released today. Seven companies put at least a dozen commercially available systems, the majority NVIDIA-Certified , to the test in the industry benchmarks. Dell, Fujitsu, GIGABYTE, Inspur, Lenovo, Nettrix and Supermicro joined NVIDIA to demonstrate industry-leading results training neural networks with NVIDIA A100 Tensor Core GPUs.

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Returns Marketing Planning Management 145

Retail TouchPoints

JUNE 28, 2021

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.

Consumer 328

Consumer ATS 328

Retail Focus

JUNE 14, 2021

Onitsuka Tiger has opened their new flagship in London. The site is Onitsuka Tiger’s largest-ever store and has a prestigious Regent Street location. This London Flagship is the first store in the world to offer the entire Onitsuka Tiger lineup in a single establishment, from the contemporary and heritage collections to the NIPPON MADE series rich in craftsmanship as well as the luxury THE ONITSUKA line.

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Location ATS Fashion 306

Dezeen

JUNE 11, 2021

London architectural studio Sybarite has paid tribute to Ferrari 's legacy in the car brand's lifestyle concept store, which features a scarlet glass wall that recalls a racetrack and a terracotta facade that nods to its Italian heritage. Revealed here in photographs shared exclusively with Dezeen, the store is arranged across a single open-plan floor in a 1980s building in Maranello, northern Italy, where Ferrari's factory is located.

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Accessories Fashion Location Shopping 145

Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Cisco Retail

JUNE 8, 2021

History has been very clear that for broad industry adoption of the 800G generation, an optical pluggable form factor must be judged on: (1) Backwards compatibility with previous generation optics. (2) 100G+ electrical performance. (3) Excellent thermal power dissipation. The recent QSFP-DD MSA updates ensure all of these, but I’d like to focus on the thermal performance here.

Consumer 145

Consumer ATS 145

Inside Retail

JUNE 28, 2021

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.

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Kiosk Location Planning Marketing 279

Nvidia

JUNE 10, 2021

It’s time for autonomous vehicle developers to blaze new trails. . NVIDIA has agreed to acquire DeepMap, a startup dedicated to building high-definition maps for autonomous vehicles to navigate the world safely. . “The acquisition is an endorsement of DeepMap’s unique vision, technology and people,” said Ali Kani, vice president and general manager of Automotive at NVIDIA.

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Location Management Consumer ATS 145

Retail TouchPoints

JUNE 2, 2021

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

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Fashion Visual Merchandising Grocer Department Stores 328

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

JUNE 1, 2021

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

Apparel 284

Apparel Shopping Location Marketing 284

Dezeen

JUNE 6, 2021

Bookshelves made from perforated aluminium and quartz stone double as partition walls in this maze-like Shanghai bookstore by local architecture studio Wutopia Lab. The 452-square-metre bookstore, which opened last month, is located at the base of a recently completed brick-red office block called Cifi Xintiandi (which translates as "The Roof") by Ateliers Jean Nouvel.

Location 144

Location ATS Planning Shopping 144

Cisco Retail

JUNE 17, 2021

If there are 915,103,765 different ways to set up just six Lego® blocks , imagine the number of options you have when you set up an IT datacenter. Dependencies notwithstanding, the choices are endless. Needless to say, to create a perfectly synchronized hybrid-cloud environment, you need all the help you can get. 5 Things Lego Blocks Can Teach About Structural Engineering.

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Promotions Planning ATS Management 145

Inside Retail

JUNE 30, 2021

Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021. Charter Hall and Abacus Property Group have bought up a majority interest in the 5,680sqm site – 66 per cent – with the remaining third to continue to be held by Vicinity Centres, in a deal organised by Colliers and JLL. “Myer Melbourne represented one of the best CBD retail offerings in Australian history,” said Colliers’ head of retail investment services Lachlan MacGill

Department Stores 278

Department Stores Location ATS 278

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Nvidia

JUNE 1, 2021

The streaming device with the most 4K HDR content available now has even more as Apple TV joins the lineup on NVIDIA SHIELD. Starting today, SHIELD owners can stream the Apple TV app, including Apple TV+, and its impressive lineup of award-winning series, compelling dramas, groundbreaking documentaries, kids’ shows, comedies and more. The Apple TV app features Apple TV+, Apple’s video subscription service featuring Apple Originals, including series like Ted Lasso, The Morning Show, For All Manki

Returns 143

Returns 143

Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds.

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ATS Point of Sale Shopping Location 325

Rangeme

JUNE 10, 2021

After more than ten years of serving in the military and working for the federal government, Yancy Seals found himself motivated to start something new. It was Seals’ lifelong passion for BBQ and how ingrained it was in his ways of bringing communities and families together that prompted him to put his beloved secret recipes on store shelves for consumers.

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Consumer Planning Marketing Location 142

Small Biz Trends

JUNE 23, 2021

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout. Jungle Scout, Amazon research tool providers, conducted an anonymous survey of 1,066 US consumers.

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Shipping Consumer Shopping Retail Trends 141

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Cisco Retail

JUNE 2, 2021

Imagination to Innovation. Think about Uber and AirBnB – classic and often-cited case studies of businesses who completely redefined their entire industries by creating an experience that was simpler, faster, more intelligent and far more cost-effective than anything that had existed before. This platform experience is the basis for the explosive growth we’ve seen in public cloud over the last decade and a half – and it’s an experience that’s been relatively elusive to the on-prem world un

Management 144

Management Consumer ATS 144

Talking Retail

JUNE 23, 2021

Nisa retailers are today (23 June) introducing a new £5 frozen deal. The offer is supported by dedicated in-store POS, as well as activity on Nisa’s consumer-facing website and social media pages. The deal includes a Goodfella’s Stone Baked Pizza 452g, McCain Lightly Spiced Wedges 650g, Co-op Garlic Baguettes 2 pk, Birds Eye Wholegrain Nuggets. This story continues at Nisa retailers introduce new £5 frozen deal.

Consumer 137

Consumer ATS 137

Nvidia

JUNE 23, 2021

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Developed by the NVIDIA Research team, GauGAN has wowed creative communities at trade shows around the world by using deep learning models to turn rough sketches into stunning scenes.

ATS 142

ATS 142

Retail TouchPoints

JUNE 9, 2021

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales, when drilling down to specific categories, the picture is much different.

Consumer 312

Consumer Fashion Advertising Promotions 312

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Retail Dive

JUNE 3, 2021

The key is adding data into the mix — from all places and in as real time as possible — so retailers can make better, more informed decisions, writes Deloitte's Christina Bieniek.

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Hyken

JUNE 15, 2021

Winning Customer Trust through Omnichannel Communication. Utilizing Omnichannel Communication to Connect with Customers. Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz , a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.

Returns 132

Returns Customer Experience 132

Cisco Retail

JUNE 2, 2021

Moving to cloud is an individual journey for every organization. Many companies have taken the hybrid path and are working within multiple clouds. Yet others are still primarily on-prem but want to continue their transition to cloud seamlessly in their own time and at their own pace. . No matter where in the cloud journey an organization is, options and flexibility are essential to being able to address the organization’s unique business requirements.

Management 143

Management Shipping Fashion ATS 143

Talking Retail

JUNE 4, 2021

Nisa has unveiled its latest frozen deal, which offers five branded products for £5, providing a savings of up to £9.28 off the RRP. The deal, which is available now in participating stores until 22 June, comprises Birds Eye Battered Fish Extra Large Fillets 2pk, Birds Eye Crispy Batter Fish Fingers 8pk, McCain Naked Oven. This story continues at Nisa partners introduce new £5 frozen deal.

ATS 137

ATS Promotions Marketing 137

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience