Inside Retail

JUNE 21, 2021

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299

Consumer Shopping ATS 299

Nvidia

JUNE 8, 2021

Data is the new oil in today’s age of AI, but only a lucky few are sitting on a gusher. So, many are making their own fuel, one that’s both inexpensive and effective. It’s called synthetic data. What Is Synthetic Data? Synthetic data is annotated information that computer simulations or algorithms generate as an alternative to real-world data. Put another way, synthetic data is created in digital worlds rather than collected from or measured in the real world.

Finance 144

Finance Checkout Marketing Fulfillment 144

Retail TouchPoints

JUNE 3, 2021

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Focus

JUNE 21, 2021

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344

Outdoor Fashion Promotions Shopping 344

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Tokinomo

JUNE 21, 2021

In-store advertising is essential for both brands and retailers. FMCG brands have the opportunity to promote their products, to capture the attention of customers and to increase brand awareness. Retailers want to sell more and increase their profit per square meter.

Advertising 246

Advertising Promotions 246

Retail Wire

JUNE 14, 2021

Home Depot has taken a number of steps to work around supply chain interruptions that have taken place since the outbreak of the novel coronavirus pandemic. The home improvement chain has gone so far as to acquire its own shipping vessel to transport goods from overseas markets. The ship will begin running next month.

Shipping 246

Shipping Marketing 246

Intelligence Node

JUNE 10, 2021

The New-Age of Retail & Demand Forecasting Demand is where it all starts. Whether you want to set up a new business or expand the current one, demand dictates your decisions every step of the way. In retail demand forecasting, many factors are based on demand. For example, assessing risk, inventory planning, capital expenditure, revenue, […].

Planning 195

Planning 195

Retail TouchPoints

JUNE 28, 2021

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.

Consumer 323

Consumer ATS 323

Retail Focus

JUNE 14, 2021

Onitsuka Tiger has opened their new flagship in London. The site is Onitsuka Tiger’s largest-ever store and has a prestigious Regent Street location. This London Flagship is the first store in the world to offer the entire Onitsuka Tiger lineup in a single establishment, from the contemporary and heritage collections to the NIPPON MADE series rich in craftsmanship as well as the luxury THE ONITSUKA line.

Location 306

Location ATS Fashion 306

Tokinomo

JUNE 8, 2021

The pandemic changed the way we did many things. One of the things that are not going to be the same as it used to be in 2019 is shopping. Yes, eCommerce is gaining more popularity, but brick and mortar is not dead.

Shopping 246

Shopping 246

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

JUNE 2, 2021

Amazon.com announced yesterday that it supports federal legislation that would legalize marijuana. The company also said that it will no longer include the drug in its pre-employment drug testing program and that cannabis will be treated the same as alcohol. Amazon said it would continue to test for all drugs and alcohol for any on-the-job incident where impairment could be a factor.

246

246

Inside Retail

JUNE 28, 2021

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.

Kiosk 279

Kiosk Location Planning Consumer 279

Intelligence Node

JUNE 22, 2021

Businesses often spend an inadequate amount of time strategically thinking about their product prices. But price strategy deserves a lot more attention, especially for online brands and retailers. According to Oberlo, there will be more than 2.1 billion online shoppers in 2021. It is a given that they will comparison-shop. This means if the products […].

Comparison Shopping 173

Comparison Shopping Shopping 173

Retail TouchPoints

JUNE 2, 2021

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

Fashion 306

Fashion Visual Merchandising Grocer Department Stores 306

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Focus

JUNE 1, 2021

Harrods has unveiled its newest menswear space, a unique 4000 sq. ft. space dedicated to the athletic pursuits of Harrods menswear customers. This new space is the latest launch in an ambitious rejuvenation of its historic structure beginning in 2018, with the menswear destination on the second floor at the forefront of this transformation. Men’s Sports is a one-stop-shop for all athletic activities, Harrods customers can get the essentials no matter what their work-out whether that is a Sunday

Apparel 284

Apparel Shopping Location Marketing 284

Tokinomo

JUNE 3, 2021

We can’t live without products, but we can’t also live without experience. That’s why shopping now has become much more than a simple chore we do on the weekend. Retailers are looking for better ways to make their stores more attractive and brands are fighting to get the attention of shoppers.

Planning 246

Planning Shopping 246

Retail Wire

JUNE 11, 2021

Americans adopted puppies and kittens in big numbers as they hunkered down in their homes during the early months of the novel coronavirus pandemic. That trend continued even as restrictions were lifted, according to Chewy CEO Sumit Singh. The online pet product retailer launched an adoption service last month and is working with 6,000 animal shelters across the nation.

217

217

Inside Retail

JUNE 10, 2021

SDA, the trade union representing shop and warehouse workers, has launched an advertising campaign calling on the government to boost the minimum wage on July 1. . Seizing on a quote from Prime Minister Scott Morrison that the Australian economy is “the envy of the world” SDA national secretary Gerard Dwyer said retail staff who worked tirelessly during the Covid-19 crisis deserved “a fair pay rise”. .

Advertising 279

Advertising Consumer Shopping 279

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds.

ATS 304

ATS Point of Sale Shopping Location 304

Retail TouchPoints

JUNE 21, 2021

Google has officially opened its first brick-and-mortar retail store in New York’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks.

Location 301

Location ATS Shopping 301

Retail TouchPoints

JUNE 3, 2021

Metapack has enabled the seamless passing of what3words addresses, a location technology that has divided the world into a grid of 3-meter squares, to logistics partners on its platform. Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Each what3words address is unique, providing an advantage over street addresses.

Location 291

Location Management ATS Fulfillment 291

Retail TouchPoints

JUNE 1, 2021

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving the recent proliferation of the marketplace model.]. As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare.

Drop-Shipping 290

Drop-Shipping Shipping Consumer Department Stores 290

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

JUNE 9, 2021

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales, when drilling down to specific categories, the picture is much different.

Consumer 285

Consumer Fashion Advertising Shipping 285

Inside Retail

JUNE 30, 2021

Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021. Charter Hall and Abacus Property Group have bought up a majority interest in the 5,680sqm site – 66 per cent – with the remaining third to continue to be held by Vicinity Centres, in a deal organised by Colliers and JLL. “Myer Melbourne represented one of the best CBD retail offerings in Australian history,” said Colliers’ head of retail investment services Lachlan MacGill

Department Stores 278

Department Stores Location ATS 278

Inside Retail

JUNE 14, 2021

New South Wales has become the latest state to commit to ditching single-use plastics, announcing a $356 million five-year plan which could see lightweight plastic bags, disposable cutlery, cotton buds and more cut out by next year. The commitment follows similar pledges from other states such as Western Australia, Queensland, Victoria, and the ACT, as well as pledges from businesses across Australia, New Zealand and the Pacific Islands, such as the recent ANZPAC Plastics Pact.

Planning 278

Planning Supermarket Management Consumer 278

Retail Focus

JUNE 3, 2021

St David’s Cardiff is celebrating the launch of a new 36,500 sq ft regional flagship store for global fashion brand ZARA on 3 June. The store, set across two levels, features ZARA’s full range of womenswear, menswear and kidswear, and joins Inditex sister brands Bershka and Stradivarius at the destination. With an impressive new retail integration, the ZARA St David’s format features an ‘Automated Collection Point’ for customers to make swift product collection, and driving new footfall to the s

Fashion 279

Fashion Customer Experience ATS 279

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

JUNE 2, 2021

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The entire site was new (except for the store itself), and now the standard process of ironing out hiccups was complicated by a spike in customer traffic.

Drop-Shipping 278

Drop-Shipping Fulfillment Customer Experience Shipping 278

Retail TouchPoints

JUNE 2, 2021

Maker marketplace Etsy has agreed to acquire resale marketplace Depop for $1.6 billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

Fast Fashion 278

Fast Fashion Apparel Fashion Consumer 278

Retail Focus

JUNE 23, 2021

Dalziel & Pow developed a new strategic vision for Zürcher Kantonalbank in response to evolving customer needs and aspirations, the exponential growth of digital platforms and tools, and the changing attitudes towards traditional advertising and marketing channels. The vision is to inspire personal progress and financial wellbeing, helping people feel inspired and motivated about their future – from saving and investing, to progressing in life, work and business.

Advertising 274

Advertising Location Marketing Planning 274

Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S. small business products and brands from June 7 through 10.

Promotions 274

Promotions Planning Apparel Consumer 274

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning