Thu.Jan 02, 2025

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Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Retail TouchPoints

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no changes to the list. Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. These platforms have revolutionized the way consumers shop, offering convenience, variety and competitive pricing at the click of a button.

Consumer 206
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Tesla Sales Fall for the First Time in Over a Decade as Cybertrucks Are ‘Piling Up on Used Car Lots’

Retail Wire

Tesla saw deliveries fall for the first time in over a decade.

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DEI Deflates, Retail Media Rises, Mergers Flounder

Retail TouchPoints

For better or worse, 2024 is now in the books, but we cant resist one more look back. The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. Tractor Supply Weeds Out Support for DEI, Environmental and LGBTQ+ Causes (July 1, 2024) Tractor Supply was just one of the several retailers that backtracked on support for diversity, equity and inclusion (DEI) initiatives as well as

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Kia Recalls Nearly 23,000 EV9 Cars After Discovering That One Employee Forgot To Bolt Down Seats

Retail Wire

Kia has recalled its electric cars over the issue.

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Enterprise ABM Marketing Tools: A Marketer's Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Solid Holiday Sales Point to Increasing Consumer Confidence

Retail TouchPoints

The presents are unwrapped, trees are out on the curb and the final sales numbers are rolling in for the 2024 holiday season, which delivered the growth that had been predicted. Preliminary numbers from Mastercard and Visa indicate that sales increased 3.8% and 4.8% , respectively, from Nov. 1 to Dec. 24, 2024, compared to the same period in 2023. Both Visa and Mastercard measure in-store and online sales for all payment types in their analysis.

Consumer 215
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Starbucks Brings Back the Pistachio Latte, Adds New Cortado and Spicy Falafel Pocket to Menu

Retail Wire

Starbucks is set to offer exciting new menu options to kick off 2025.

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What’s in store for retail in 2025?

Retail Focus

Its that time of year again when we can sit down, pour ourselves a little (or indeed large) glass of something, and reminisce about the year that was. It is fair to say that retail has had its ups and down in 2024, with plenty of challenges accompanying the good times. While certain trends that were apparent this year may not be as key in 2025, others will continue into the next year and beyond, playing a major role in shaping customer demand.

Consumer 148
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Daiso Kicks Off 2025 with 11 Store Openings in Western States

Retail TouchPoints

Japan-based Daiso is ringing in the new year with a total of 11 store openings five states. The retailer, which offers a range of affordably-priced items including home essentials, beauty products, kitchenware and Japanese snacks, began with the debut of its Medford, Ore. store last month and will follow with seven new California locations as well as one store each in New Mexico, Texas and Washington state.

Location 180
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Blue Sky Kids Land fined $5 million for exploiting Chinese workers

Inside Retail

Children’s clothing retailer Blue Sky Kids Land has been fined more than $5.1 million for exploiting Chinese migrants. The company previously operated stores in Sydney, NSWs Central Coast, Newcastle and Canberra, according to the Fair Work Ombudsman (FWO). The penalties include a $4.3 million penalty against Blue Sky Kids Land, $760,000 against company director Guo Dong Gu, and $43,000 against company director Fei Rong Yang.

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Alibaba Focuses on Digital Commerce with Sale of Sun Art and New South Korea Joint Venture

Retail TouchPoints

Seeking to focus more on ecommerce and other digital businesses, Alibaba Group plans to sell its more than 70% stake in Sun Art, operator of RT-Mart and M-Club stores in China, for $1.6 billion , according to Forbes. Alibaba plans to sell its stake to private equity firm DCP Capital even though the asset disposal will lead to a $1.8 billion loss for its shareholders.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Zero Co is making single-use sustainable again

Inside Retail

45,002,344. Thats the number of water bottles worth of waste that Zero Co has removed from oceans, rivers and beaches around the globe. Unlike many eco-friendly or green-washed FMCG brands, cleaning up pollution isnt a side-gig for Zero Co. Its tackling plastic pollution from both ends of the problem: Reducing household waste while cleaning up the oceans with its 10-for-1 promise; for every product sold, it removes 10 bottles worth of plastic pollution.

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Retail TouchPoints Named Official Media Partner of the 2025 Vendors in Partnership Awards

Retail TouchPoints

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players work together, is partnering with Retail TouchPoints to elevate its 2025 Award winners, who will be revealed at an exclusive awards ceremony on January 10 in New York City. The VIP Awards has become a go-to industry event for partners and players who support the entire ecosystem and want to celebrate those driving better collaboration between retailers and their partners.

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Craveable Brands deal off as PE investor loses appetite for fast food giant

Inside Retail

PAG Asia Capital failed to reach an $800 million deal to sell Craveable Brands the parent of Oporto, Red Rooster and Chargrill Charlie’s to Affinity Equity Partners. The Australian Financial Review (AFR) reported that Affinity backed out from its bid to acquire Craveable Brands following due diligence. PAG took ownership of Craveable Brands for $480 million in 2019, when the fast food chain group was generating about $60 million from Oporto, Red Rooster, and Chicken Treat.

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Walmart Broccoli Recall Affects 20 States: Is Yours Affected?

Retail Wire

Twenty states have recalled broccoli bags sold at Walmart — is yours on the list?

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Why One Mile caters to tall girls and is evolving with founder Sammy Robinson

Inside Retail

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic. Recently One Mile opened its first boutique in Bondi Beach, which has seen the brands cult following frequent the space and sell out stock.

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Apple Settles Lawsuit Alleging Siri Recorded and Shared Private Conversations

Retail Wire

Siri users might get some money related to a privacy lawsuit against Apple.

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L’Oreal buys Dr G’s parent, Korea’s Gowoonsesang Cosmetics

Inside Retail

French cosmetics giant L’Oreal said on Monday it had agreed to buy Gowoonsesang Cosmetics, which includes South Korean skincare brand Dr G, from Swiss retailer Migros. The Korean beauty market is dominated by local brands known for being among the world’s most innovative, and increasingly popular overseas as part of a trend for ‘K-Beauty’ Dr G will meet rising demand for K-Beauty and effective yet affordable skincare, L’Oreal said in a statement, adding that it has

Marketing 130
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McDonald’s Is Reportedly Getting New ‘Big Arch’ Sandwich in 2025

Retail Wire

McDonald's is reportedly bringing a new sandwich to its menus this year.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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‘The same principles apply’: Adore Beauty’s Sacha Laing on omnichannel retailing

Inside Retail

To kick-start the new year, Inside Retail asked Sacha Laing, Adore Beauty CEO , three questions on leadership, legacy and how hes finding the shift from fashion retailing to beauty. Here, Laings answers give insight as to how his career expertise will drive the transformation of the pureplay beauty retailer into an omnichannel one. This month Adore Beauty will enter its bricks-and-mortar store era after over two decades as a pureplay online retailer.

Fashion 130
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Norovirus Outbreaks on Cruise Ships Are Causing Passenger Distress

Retail Wire

Norovirus outbreaks on cruise ships numbered 900 in just December 2024 alone.

Shipping 130
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Marquee Brands acquires Laura Ashley from Gordon Brothers

Inside Retail

Marquee Brands has acquired fashion and lifestyle brand Laura Ashley from Gordon Brothers, promising to retain the heritage British brand’s UK-based team. Marquee said it is poised to expand Laura Ashley’s footprint in North America, Latin America, Asia Pacific, EMEA and other key regions and has opened a European headquarters in London.

Wholesale 130
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AI-Powered, Hyper-Personalized Phishing Scams Are on the Rise

Retail Wire

Phishing scams are on the rise as AI gets better at imitating a human.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Barbour profits rise 15% despite ‘relentless’ financial pressures

Retail Gazette

Barbour has seen operating profits rise 15% for the year to 30 April 2024, reaching 39.5m, up from 34.3m the previous year. Despite a 6% drop in turnover, which fell to 322m from 343m, the British fashion retailer managed to boost its profits thanks to effective cost-saving measures and favourable foreign exchange ratesamid what it described as “relentless” cost and pricing pressures.

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These Are the States Getting Minimum Wage Bumps in January

Retail Wire

Is your state getting bump in minimum wage this month?

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Laura Ashley acquired by Ben Sherman owner Marquee Brands

Retail Gazette

Laura Ashley has been acquired by New York-based brand accelerator Marquee Brands, the owner of 17 brands including Ben Sherman, from global asset specialists Gordon Brothers. The deal will see Laura Ashleys UK-based team retained as part of a strategy to expand Marquee Brands global footprint. The move includes the opening of its first European headquarters in London and increases the retail value of Marquee Brands portfolio to $4 billion (3.23 billion).

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Delta Air Lines Jet Narrowly Avoids Collision With Plane Carrying Popular College Basketball Team

Retail Wire

The FAA is investigating what happened with Delta Air Lines.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Lidl enjoys ‘most successful Christmas yet’ with record £1bn turnover

Retail Gazette

Lidl UK has reported a 7% increase in sales over the four-week period leading up to Christmas, driven by strong demand for holiday essentials like turkey and pigs in blankets. The surge in festive shopping pushed the retailers turnover to a record high, exceeding 1bn ($1.25bn) for the first time in its 30-year history in the UK, Reuters reported. It increased its British supply base by 20% this holiday season, which saw it sell over 16 million British pigs in blankets, while its British turkeys

Grocer 105
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Legacy Brokers $19 Million Sale of Shopping Center in North Carolina

Shopping Center

Albemarle, N.C. Legacy Realty Group Advisors has brokered the $19 million sale of Shops at Olive Place, a shopping center located in Albemarle. Tenants at the property, which totals 157,400… The post Legacy Brokers $19 Million Sale of Shopping Center in North Carolina appeared first on Shopping Center Business.

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Amazon boosts recycled content, reduces inks for device packaging

Retail Dive

In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.

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Over 17,000 stores to close in 2025 as business rates rise

Retail Gazette

More than 17,000 stores are set to close this year as retailers face higher costs following Labours first fiscal Budget. The Centre for Retail Research warned worse is yet to come after it reported that 13,479 stores closed their doors for the final time in 2024, a 28% increase on 2023, The Telegraph reported. It forecasts that store closures will rise 30% rise to 17,350 over the next 12 months.

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Foundational ABM Building Blocks

Account-based marketing (ABM) is a key strategy for driving sustainable growth. Today, many B2B companies use ABM teams or technologies to make sales. But getting a program off the ground successfully doesn’t have to be a daunting task. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo.