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“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores and restaurants. A report from commercial real estate company JLL revealed that in Q1 2024, more than two-thirds (68.5%) of leasing deals were for spaces of 2,500 square feet or smaller. The trend toward compact selling spaces isn’t a new phenomenon, according to Arvind Cheruku, Partner and CIO of Janapriya Upscale USA , a subsidiary of a 36 -year-old real estate company with roots
Aussie oral care brand Gem has launched a new product category as it seeks to continue elevating the boring everyday essentials. Best known for its natural and aesthetically packaged toothpaste, Gem entered the bodycare category this week with four SKUs of deodorant infused with skin-loving actives launching into Woolworths stores nationally alongside select Terry White Chemists and Priceline stores.
Omnichannel planning is widely recognised as the contemporary, effective and optimal approach to coordinating digital media. We all know that crafting a brilliant digital media plan stems from developing a comprehensive digital strategy. It’s all very smart, but it seems we may be missing a trick in not considering each individual device. After all, the way we use a laptop and mobile phone are different, yet us marketers so often plan a campaign that treats every device as equal.
On Tuesday, over 15,000 Amazon delivery drivers launched arbitration proceedings against the e-commerce giant, claiming they were misclassified as independent contractors rather than employees entitled to minimum wage and overtime benefits.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Investment company QIC intends to sell its 50 per cent of stake in Perth luxury shopping centre Claremont Quarter. QIC and Hawaiian jointly own the shopping centre, which has a gross lettable area of 29,800sqm and is supported by five mini-majors and 118 speciality stores and kiosks. Its major tenants include David Jones, Coles, Jack’s Whole Foods & Groceries, Chanel, and Georg Jensen. “Claremont Quarter will be competitively contested by a wide range of domestic and offshore groups gi
Sports fan platform Fanatics has further solidified its presence in the world of collectibles through a new partnership with elite auction house Sotheby’s that the partners say will “redefine the trading card industry.” While Fanatics’ core business is focused on sports-related fan merchandise, the retailer made its first big move into the world of collectibles when it acquired trading card brand Topps in January 2022.
The proposed merger of Sigma and Chemist Warehouse could create a “major structural change” for the pharmacy sector according to a preliminary report from The Australian Competition & Consumer Commission (ACCC). The merger involves the largest pharmacy chain by revenue and a key wholesaler to thousands of independent pharmacies, ACCC commissioner Stephen Ridgeway said.
The proposed merger of Sigma and Chemist Warehouse could create a “major structural change” for the pharmacy sector according to a preliminary report from The Australian Competition & Consumer Commission (ACCC). The merger involves the largest pharmacy chain by revenue and a key wholesaler to thousands of independent pharmacies, ACCC commissioner Stephen Ridgeway said.
Seeking to modernize its core technology platforms, Bath & Body Works is working with Accenture to leverage the latest digital, martech, AI and generative AI solutions. The retailer will collaborate with Accenture on new capabilities like a digital Fragrance Finder, a gen AI-powered conversational experience designed to help customers find the perfect fragrance tailored to their individual preferences.
Anna Brennan is the general manager of women’s athleisurewear retailer Stylerunner. Before joining the team in 2023, Brennan was the general manager of fashion, at the Iconic. Since the age of six, it was clear to Brennan that she wanted to go into retail fashion buying. Fast forward to one university degree and an overseas work experience later, she landed her dream job with David Jones in 2002.
In partnership with Roadie , a UPS company , BJ’s Wholesale Club has expanded same-day delivery services for large, big-ticket items such as patio sets, grills and TVs. “With same-day delivery, we’re able to not only provide competitive everyday low prices, but we can save members time by delivering the order in just a few hours,” said Monica Schwartz, EVP and Chief Digital Officer at BJ’s Wholesale Club in a statement.
The Memo, the Australian omnichannel shopping destination for parents who are navigating pregnancy, postpartum and parenting, just opened its second and third Melbourne stores. Co-founders of The Memo, Kate Casey and Phoebe Simmonds, saw a gap in parenting retail for flagship boutiques which give consumers an elevated shopping experience with a focus on quality, curation and exceptional customer service.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Imagine throngs of festival-goers pulsing with energy, immersed in the electrifying atmosphere of Coachella. The air is alive with the beat of the music, the vibrant colors of the crowd and the tangible excitement that permeates every corner of the festival grounds. Now, imagine capturing that very essence and weaving it into the fabric of your retail store.
A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. Laurent Boidevezi, the Apac president of luxury liquor group Moet Hennessy kicked off the day by outlining the company’s plans to expand on building its maison’s direct retail spaces as it looks to boost engagement with new generations of end customers.
Speaking to merchants in Australia, it’s clear that the retail landscape is more competitive than ever, intensified by the influx of global e-commerce players and price-conscious consumers. The good news is that they’re also seeing customers returning to physical stores. This provides a fantastic opportunity to deliver a great customer experience, which can really set a business apart – provided it’s done right.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
The recent C-suite shuffles between two of the Australian retail industry’s biggest players — Brett Blundy’s BBRC and Solomon Lew’s Premier Investments — are prime examples of how businesses at the top successfully operate, an industry expert says. Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments.
Expanding his ambitious vision beyond land and air, Saudi Crown Prince Mohammed bin Salman is venturing into the maritime world with the launch of Aroya Cruises.
Danish lifestyle brand Bolia just opened its first Australian flagship store in Melbourne’s mecca of furniture, Richmond’s Church Street. Renowned for its clean lines, minimalist aesthetic and traditional craftsmanship, Scandinavian design has influenced the furniture and interior industry for decades. The brand was previously available in Australia through select stockists but now for the first time, consumers can get the Bolia experience and shop its ‘whole of home’ product offering and custom
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Having operated in Asia for more than a decade with Hong Kong as its sole market, the French fashion label American Vintage now has larger ambitions. The brand recently opened its first Mainland China store in Shanghai, and it is just the start of its goal to further capture high-spending Chinese consumers in the region. Founded in 2005 in Marseilles, American Vintage draws inspiration from the United States and is known for its T-shirts, knits, denim, and fleece.
Based in Taiwan and with operations in Hong Kong, PopChill is fast becoming a major player in Asia’s growing luxury resale marketplace. Off the back of its recent funding round, we spoke with Popchill co-founder Andy Kuo about its plans to expand into Singapore and beyond and how investing in marketing, AI and tech talent is the key to future growth.
In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.
HanesBrands will sell the IP and certain operating assets of its global Champion business to Authentic Brands Group for $1.2 billion , a figure that could increase to $1.5 billion via an additional contingent cash consideration if certain performance thresholds are met. The acquisition, which has been unanimously approved by the HanesBrands board of directors, is slated to be completed in the second half of 2024.
Mirvac Retail has collaborated with Rcycl to develop Cool New Era, a winter campaign designed to encourage customers’ sustainable shopping habits. Rcycl collection boxes will be installed throughout Mirvac shopping centres, allowing customers to drop off apparel they can longer wear or no longer want. According to Alison Flemming, GM of Mirvac Retail, being an ecologically responsible consumer is a great way to help the environment while giving back to the community.
Sainsbury’s has expanded its Nectar programme to include its ultra-fast EV charging service, making it the first of its kind in the UK to offer a national loyalty scheme. Customers using any of the supermarket’s 400 Smart Charge bays across the UK will now be able to collect Nectar points with their purchase. The initative is being rolled out to all sites between 12 and 24 June, including at its newly opened 50th Smart Charge location at its London Enfield Superstore.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
In a dramatic turn of events, Paramount Global's stock continued its downward trajectory following the announcement by Shari Redstone to terminate merger discussions with Skydance Media.
Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.
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