Retail TouchPoints

JUNE 12, 2024

“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores and restaurants. A report from commercial real estate company JLL revealed that in Q1 2024, more than two-thirds (68.5%) of leasing deals were for spaces of 2,500 square feet or smaller. The trend toward compact selling spaces isn’t a new phenomenon, according to Arvind Cheruku, Partner and CIO of Janapriya Upscale USA , a subsidiary of a 36 -year-old real estate company with roots

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Inside Retail

JUNE 12, 2024

Aussie oral care brand Gem has launched a new product category as it seeks to continue elevating the boring everyday essentials. Best known for its natural and aesthetically packaged toothpaste, Gem entered the bodycare category this week with four SKUs of deodorant infused with skin-loving actives launching into Woolworths stores nationally alongside select Terry White Chemists and Priceline stores.

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Retail Wire

JUNE 12, 2024

On Tuesday, over 15,000 Amazon delivery drivers launched arbitration proceedings against the e-commerce giant, claiming they were misclassified as independent contractors rather than employees entitled to minimum wage and overtime benefits.

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Inside Retail

JUNE 12, 2024

Investment company QIC intends to sell its 50 per cent of stake in Perth luxury shopping centre Claremont Quarter. QIC and Hawaiian jointly own the shopping centre, which has a gross lettable area of 29,800sqm and is supported by five mini-majors and 118 speciality stores and kiosks. Its major tenants include David Jones, Coles, Jack’s Whole Foods & Groceries, Chanel, and Georg Jensen. “Claremont Quarter will be competitively contested by a wide range of domestic and offshore groups gi

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

JUNE 12, 2024

Road weary-drivers will finally get some relief.

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Inside Retail

JUNE 12, 2024

The proposed merger of Sigma and Chemist Warehouse could create a “major structural change” for the pharmacy sector according to a preliminary report from The Australian Competition & Consumer Commission (ACCC). The merger involves the largest pharmacy chain by revenue and a key wholesaler to thousands of independent pharmacies, ACCC commissioner Stephen Ridgeway said.

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Inside Retail

JUNE 12, 2024

Anna Brennan is the general manager of women’s athleisurewear retailer Stylerunner. Before joining the team in 2023, Brennan was the general manager of fashion, at the Iconic. Since the age of six, it was clear to Brennan that she wanted to go into retail fashion buying. Fast forward to one university degree and an overseas work experience later, she landed her dream job with David Jones in 2002.

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Retail TouchPoints

JUNE 12, 2024

Omnichannel planning is widely recognised as the contemporary, effective and optimal approach to coordinating digital media. We all know that crafting a brilliant digital media plan stems from developing a comprehensive digital strategy. It’s all very smart, but it seems we may be missing a trick in not considering each individual device. After all, the way we use a laptop and mobile phone are different, yet us marketers so often plan a campaign that treats every device as equal.

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Inside Retail

JUNE 12, 2024

The Memo, the Australian omnichannel shopping destination for parents who are navigating pregnancy, postpartum and parenting, just opened its second and third Melbourne stores. Co-founders of The Memo, Kate Casey and Phoebe Simmonds, saw a gap in parenting retail for flagship boutiques which give consumers an elevated shopping experience with a focus on quality, curation and exceptional customer service.

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Location Boutique Shopping Consumer 264

Retail TouchPoints

JUNE 12, 2024

Seeking to modernize its core technology platforms, Bath & Body Works is working with Accenture to leverage the latest digital, martech, AI and generative AI solutions. The retailer will collaborate with Accenture on new capabilities like a digital Fragrance Finder, a gen AI-powered conversational experience designed to help customers find the perfect fragrance tailored to their individual preferences.

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Customer Experience Consumer ATS Marketing 243

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

JUNE 12, 2024

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. Laurent Boidevezi, the Apac president of luxury liquor group Moet Hennessy kicked off the day by outlining the company’s plans to expand on building its maison’s direct retail spaces as it looks to boost engagement with new generations of end customers.

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Customer Experience ATS Boutique Wholesale 264

Retail TouchPoints

JUNE 12, 2024

Sports fan platform Fanatics has further solidified its presence in the world of collectibles through a new partnership with elite auction house Sotheby’s that the partners say will “redefine the trading card industry.” While Fanatics’ core business is focused on sports-related fan merchandise, the retailer made its first big move into the world of collectibles when it acquired trading card brand Topps in January 2022.

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Apparel Marketing Planning ATS 234

Inside Retail

JUNE 12, 2024

Speaking to merchants in Australia, it’s clear that the retail landscape is more competitive than ever, intensified by the influx of global e-commerce players and price-conscious consumers. The good news is that they’re also seeing customers returning to physical stores. This provides a fantastic opportunity to deliver a great customer experience, which can really set a business apart – provided it’s done right.

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Retail TouchPoints

JUNE 12, 2024

In partnership with Roadie , a UPS company , BJ’s Wholesale Club has expanded same-day delivery services for large, big-ticket items such as patio sets, grills and TVs. “With same-day delivery, we’re able to not only provide competitive everyday low prices, but we can save members time by delivering the order in just a few hours,” said Monica Schwartz, EVP and Chief Digital Officer at BJ’s Wholesale Club in a statement.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

JUNE 12, 2024

The recent C-suite shuffles between two of the Australian retail industry’s biggest players — Brett Blundy’s BBRC and Solomon Lew’s Premier Investments — are prime examples of how businesses at the top successfully operate, an industry expert says. Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments.

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Department Stores Fashion Management Planning 246

Retail TouchPoints

JUNE 12, 2024

Imagine throngs of festival-goers pulsing with energy, immersed in the electrifying atmosphere of Coachella. The air is alive with the beat of the music, the vibrant colors of the crowd and the tangible excitement that permeates every corner of the festival grounds. Now, imagine capturing that very essence and weaving it into the fabric of your retail store.

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Inside Retail

JUNE 12, 2024

Danish lifestyle brand Bolia just opened its first Australian flagship store in Melbourne’s mecca of furniture, Richmond’s Church Street. Renowned for its clean lines, minimalist aesthetic and traditional craftsmanship, Scandinavian design has influenced the furniture and interior industry for decades. The brand was previously available in Australia through select stockists but now for the first time, consumers can get the Bolia experience and shop its ‘whole of home’ product offering and custom

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Retail Wire

JUNE 12, 2024

Expanding his ambitious vision beyond land and air, Saudi Crown Prince Mohammed bin Salman is venturing into the maritime world with the launch of Aroya Cruises.

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Shipping 147

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Customer Experience

Inside Retail

JUNE 12, 2024

Having operated in Asia for more than a decade with Hong Kong as its sole market, the French fashion label American Vintage now has larger ambitions. The brand recently opened its first Mainland China store in Shanghai, and it is just the start of its goal to further capture high-spending Chinese consumers in the region. Founded in 2005 in Marseilles, American Vintage draws inspiration from the United States and is known for its T-shirts, knits, denim, and fleece.

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Retail Wire

JUNE 12, 2024

People claim that Raytheon discriminated against them due to their age.

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Inside Retail

JUNE 12, 2024

Based in Taiwan and with operations in Hong Kong, PopChill is fast becoming a major player in Asia’s growing luxury resale marketplace. Off the back of its recent funding round, we spoke with Popchill co-founder Andy Kuo about its plans to expand into Singapore and beyond and how investing in marketing, AI and tech talent is the key to future growth.

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Planning Fashion Marketing Advertising 147

Retail Wire

JUNE 12, 2024

Elon Musk has dropped his highly publicized lawsuit.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Inside Retail

JUNE 12, 2024

Mirvac Retail has collaborated with Rcycl to develop Cool New Era, a winter campaign designed to encourage customers’ sustainable shopping habits. Rcycl collection boxes will be installed throughout Mirvac shopping centres, allowing customers to drop off apparel they can longer wear or no longer want. According to Alison Flemming, GM of Mirvac Retail, being an ecologically responsible consumer is a great way to help the environment while giving back to the community.

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Apparel Shopping Consumer Marketing 147

Retail TouchPoints

JUNE 12, 2024

HanesBrands will sell the IP and certain operating assets of its global Champion business to Authentic Brands Group for $1.2 billion , a figure that could increase to $1.5 billion via an additional contingent cash consideration if certain performance thresholds are met. The acquisition, which has been unanimously approved by the HanesBrands board of directors, is slated to be completed in the second half of 2024.

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Planning Management Marketing 144

Retail Wire

JUNE 12, 2024

In a significant milestone, Apple has reclaimed its position as the world's most valuable company, overtaking Microsoft.

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Retail Gazette

JUNE 12, 2024

Sainsbury’s has expanded its Nectar programme to include its ultra-fast EV charging service, making it the first of its kind in the UK to offer a national loyalty scheme. Customers using any of the supermarket’s 400 Smart Charge bays across the UK will now be able to collect Nectar points with their purchase. The initative is being rolled out to all sites between 12 and 24 June, including at its newly opened 50th Smart Charge location at its London Enfield Superstore.

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Retail Wire

JUNE 12, 2024

In a dramatic turn of events, Paramount Global's stock continued its downward trajectory following the announcement by Shari Redstone to terminate merger discussions with Skydance Media.

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Retail Gazette

JUNE 12, 2024

Argos is expecting to sell more than 180,000 televisions during the 2024 UEFA European football championship, which begins this Friday (14 June). The retailer has forecast that it will sell four screens every minute throughout the duration of the tournament, the equilavent of filling Wembley Stadium twice over. Argos said the desire to watch sports on bigger TVs was largely behind this demand, as it found the average size of the TVs sold this year was 55”, up from 49” during the last tournament

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Marketing ATS 116

Retail Wire

JUNE 12, 2024

As the summer solstice approaches, Kroger is ready to celebrate with a delightful offer to help customers beat the heat.

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Retail Gazette

JUNE 12, 2024

Quiz has opened a new flagship store in the Trafford Centre, Manchester, replacing its former shop. The store, which opened to the public last week, has a sales floor measuring around 2,500 sq ft and features its latest Dubai-inspired collection, Summer Luxe. The retailer said the store provided a larger space for shoppers which has been designed in line with its latest look and feel, featuring porcelain flooring, gold features and multiple LED display screens.

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Fashion Shopping Management 111

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing