Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

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Inside Retail

MAY 14, 2024

Demand for charity aid is rapidly increasing amid the ongoing cost-of-living crisis in Australia, but retailers have the power to offer a helping hand and simultaneously solve their costly $2.5 billion annual deadstock dilemma. In the federal budget released yesterday, the Government announced multiple measures to relieve pressures on middle-class Australians, including reducing tax rates and offering $3.5 billion in energy bill relief for 10 million Australians and small businesses and $1.9 bil

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Retail Wire

MAY 14, 2024

The job search engine is experiencing some layoffs of its own.

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Inside Retail

MAY 14, 2024

Bakery franchise Cinnabon is expanding into Western Australia after Boxx Brands secured the rights for the popular cinnamon roll retailer across the state. “Since Cinnabon landed on Oz shores in 2019, West Australians have been hounding social media asking when it will be their turn, and we are so excited to finally make their wishes come true,” said Boxx Brands MD Brett Higgins.

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ATS 294

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Customer Experience

Retail TouchPoints

MAY 14, 2024

TikTok is taking cues from its competitors at Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label AIGC when it’s uploaded from certain platforms — no additional details on which platforms were provided.

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Inside Retail

MAY 14, 2024

Reddie Furniture has switched to 100 per cent reclaimed solid wood and recycled plastic materials in its latest collections. According to the company, the change is a significant turning point in Reddie Furniture’s sustainability journey. The brand’s latest line features recycled materials, including reclaimed solid teak wood and processed plastics made by the brand’s production team in Indonesia. “The decision to transition to 100 per cent reclaimed wood and use recycled pl

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Inside Retail

MAY 14, 2024

Retailers have welcomed the federal budget’s provision to help address the cost-of-living crisis but raised concerns about support for small businesses. The Australian Retailers Association lauded the government for including an energy bill relief of $300 and the extension of superannuation on government-funded parental leave in the 2024-25 federal budget.

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Finance ATS 276

Retail Wire

MAY 14, 2024

Walmart is set to lay off hundreds of its corporate staff members. The retail giant will also ask their remote workers to return to the office on a hybrid schedule.

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Returns 246

Inside Retail

MAY 14, 2024

Country Road ‘s Highpoint and Ballarat stores have secured a six-star Green Star Interiors rating from the Green Building Council of Australia, the first fashion retail shops to receive the rating. The company boasts that its existing store elements were carefully repurposed to reduce waste, and new fixtures incorporated recycled yoghurt containers, carpet crafted using recycled fishing nets, and recycled paper wall cladding.

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Retail Wire

MAY 14, 2024

Home Depot, a major player in the home improvement retail sector, recently released its fiscal first-quarter earnings, revealing a complex picture of consumer behavior influenced by economic factors. While the company's earnings per share exceeded expectations, its revenue fell short, indicating a trend of deferred spending among customers.

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Consumer 147

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

MAY 14, 2024

China’s Alibaba Group Holding reported an 86 per cent plunge in fourth-quarter profit on Tuesday primarily due to valuation changes from equity investments, pushing its US-listed shares down almost 6 per cent in early trading though revenue beat forecasts. It also announced it would revive a plan first floated in 2022 to upgrade its secondary listing in Hong Kong to a primary listing, while retaining its primary listing in New York.

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Apparel Consumer Marketing Planning 147

Retail Focus

MAY 14, 2024

In today’s more advanced and upscale retail environment, knowing the ins and outs of modern banking products can be a game-changer in your money-making field. It’s not really like you’re only into selling luxury items; you have high-value offerings about tailored experiences that can speak volumes to financially savvy elite customers.

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Retail TouchPoints

MAY 14, 2024

Workers at an Apple store in Towson, Md. have authorized a strike, although a date has not yet been set for the action. The store was the first Apple location to unionize back in 2022 with more than 100 employees now represented by The International Association of Machinists and Aerospace Workers Coalition of Organized Retail Employees (IAM CORE). Now, after what IAM CORE described as over a year of negotiations, members have voted in favor of a strike amid frustration over “unresolved work issu

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Retail Wire

MAY 14, 2024

Several airlines have issued a lawsuit against Biden's DOT for the new "junk fees" rule.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

MAY 14, 2024

Wasted digital advertising spending reached $97.1 million in the first quarter, according to Next&Co’s quarterly Digital Media Wastage report. Based on 33 audited companies, Next&Co found that the retail sector had the highest amount wasted on digital advertising at $28.1 million. Although the figures are 3.85 per cent lower than the previous corresponding period, Next&Co emphasised that the data shows brands are still wasting a significant amount on digital advertising.

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Retail Wire

MAY 14, 2024

Red Lobster has been struggling, financially, since the pandemic.

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Location 147

Retail Dive

MAY 14, 2024

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

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Inside Retail

MAY 14, 2024

Liquid Death is not a standard name for a beverage brand , especially for a drink as healthy and innocuous as water. However, as unique as the brand name is, the company has taken an even more “metal” approach to marketing. From collaborations with beauty brands to tongue-in-cheek hashtags like #MurderYourThirst, Liquid Death has captured consumer attention in a way that few other brands, let alone those in the beverage category, have been able to.

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Advertising Marketing Consumer Finance 130

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Dive

MAY 14, 2024

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

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ATS 130

Inside Retail

MAY 14, 2024

Leaders often get caught out chasing the next big idea. Too often, they forget that their company’s baseline is deteriorating, while their attempt to harness the next big idea never delivers as expected on the bottom line. This issue has accelerated as firms struggle with a Covid hangover (whether they realise it or not). The result is less effective decision-making from the boardroom to the factory floor and an overall drop in productivity.

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Management Planning ATS 130

Retail Wire

MAY 14, 2024

In a significant shift within Amazon Web Services (AWS), CEO Andy Jassy recently announced that Adam Selipsky, who has steered the company for the past three years, will be stepping down to pursue fresh challenges.

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Retail Focus

MAY 14, 2024

Retail brands are having to work harder than ever to find opportunities to reach and engage with their target demographics. Ghalia Boustani, senior retail consultant at Univers Retail , said retail formats are changing and brands are having to evolve fast. Although social media platforms like X (Twitter), Instagram, and Facebook have long been staples in marketing campaigns, another medium that’s been gaining traction and proving its worth is Twitch.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

MAY 14, 2024

The diamond industry is facing a seismic shift as Anglo American Plc announces plans to part ways with its iconic De Beers business.

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Retail Dive

MAY 14, 2024

Even as e-commerce spend in the first four months of the year grew to nearly $332 billion, shoppers are buying cheaper goods across categories.

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Consumer 126

Retail Wire

MAY 14, 2024

SHEIN has made multiple attempts to join the National Retail Federation (NRF) but has been consistently denied membership.

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Retail Gazette

MAY 14, 2024

Burberry has seen its operating profit plunge 36% to £418m as it grapples with a challenging economic environment amid its strategic repositioning efforts. The luxury fashion retailer said its like-for-like sales fell 12% in the final quarter, wiping out gains made earlier in the year. While revenue was also down by 4% to £2.9bn. Chief executive Jonathan Akeroyd said: “Executing our plan against a backdrop of slowing luxury demand has been challenging.” Sales in Asia grew by just 3% over t

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Marketing Wholesale Fashion Planning 119

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Wire

MAY 14, 2024

GameStop stock skyrocketed by over 60% on Tuesday, following a surge of 74% the previous day.

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Retail Gazette

MAY 14, 2024

Heathrow Airport has warned the loss of tax-free shopping is hurting Britain’s status as a global transport hub. The airport, which saw passenger numbers rise 4.8% last month, claimed the measure was “curtailing the UK’s global connectivity” Its CEO Thomas Woldbye said: “To unlock our full potential to help grow the country’s economy, we need the government to implement policies that support UK aviation’s ability to compete globally.” While the Treasury has sa

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Shopping 119

Retail Wire

MAY 14, 2024

The latest version of the AI chatbot, utilizing OpenAI's latest flagship AI model GPT-4o, has the ability to reason across audio, vision, and text seamlessly.

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Retail Gazette

MAY 14, 2024

Greggs has “performed well” at the start of its financial year as it targets more shop openings across the UK. The sausage roll maker posted 7.4% like-for-like sales growth in the first 19 weeks of 2024 thanks to continued “good progress across all channels”, including delivery sales, evening trade, and app engagement. Total sales for the 19-week period hit £693m, up from £609m the previous year.

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