Thu.Apr 17, 2025

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Building Stronger Customer Relationships: The Hidden Power of Address Data

365 Retail

Today, retail success hinges on having accurate customer data, in particular customer address data. In a long list of challenges retailers face, many stem from incorrect customer addresses whether its failed deliveries or ineffective marketing, with communications going awry. Investing in address accuracy isnt just about fixing errors, but in building a business that runs efficiently and cares about what keeps customers coming back.

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Michaels Expands Party Assortment, Enhances In-Store Event Offerings

Retail TouchPoints

Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025. The 300+ new balloon options include premade balloon bouquets, including graduation arrangements, along with all the accessories needed to complete a balloon display such as weight stands, ribbon and helium tanks

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Why Retail Supply Chains Are Only as Strong as Their Trucking Networks

Retail Focus

Walk into any store – whether its a supermarket, a home goods chain, or a small local shop – and everything you see got there by road. From fresh fruit to flat-pack furniture, most of it was delivered by truck. And when that delivery doesnt happen on time, its not just inconvenient. It can throw off the whole supply chain. For retailers, especially those that rely on just-in-time deliveries, one missed truck can create a domino effect: empty shelves, missed sales, and unhappy custome

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Loyalty, Love and Lifetime Value: The Mother’s Day Retail Opportunity

Retail TouchPoints

Mothers Day is a retail dream. But its not just about one-off sales on one day in May. It is a chance to connect with two customers at once the child and the parent; the gift buyer and the recipient. Get it right, and they will not just shop with you this year but will come back long after the flowers have wilted and the chocolates have been eaten.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Has Foot Locker found its stride with ‘Lace Up’ turnaround plan?

Inside Retail

Has Foot Locker finally landed back on its feet? In 2023, Foot Locker CEO and president Mary Dillon announced the launch of Foot Lockers multi-tiered revival plan, Lace Up. Dillon, who had just joined the legacy footwear retailer team in September 2022, explained that the company would be cutting out unprofitable areas of its business and prioritising investing in new ventures, like a revamped store concept and eye-catching product launches.

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What’s next for Aussie retailers? IPO outlook and the rise of private capital

Inside Retail

After several years of market uncertainty, Australian retailers are adjusting once again; this time to a significantly challenging capital landscape. As macroeconomic conditions remain hostile, experts say retail businesses are increasingly focused on securing strategic funding and preparing for a possible resurgence of IPO activity. The uncertainty, however, may be deterring many Australian retailers from pursuing IPOs, as they face unpredictable growth and increased risks.

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WHY Brands Creative Exec: ‘Innovation is truly ingrained in our DNA’

Retail TouchPoints

Everyone says they support innovation, but at too many companies , that support doesnt go much beyond mission statements and public relations. Organizations that truly want to foster innovation have to create support systems and an overall environment that both seeks out and rewards innovative ideas, no matter their source. WHY Brands parent company of the Munchkin baby products brand and the newest addition to its portfolio, Curio Home Goods both talks the talk and walks the walk when it come

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Woolworths wins NZ clearance for Beak & Johnston deal

Inside Retail

New Zealands Commerce Commission has granted clearance for Woolworths’ proposed acquisition of Beak & Johnston. The regulator said it had considered the potential impact of the acquisition on competition in national markets for slow-cooked meats, chilled and canned soups, chilled and frozen ready-made meals, and pies. After the review, it concluded that the deal is unlikely to substantially lessen competition in any New Zealand market.

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Toys ‘R’ Us Partners with Ripley for South America Debut

Retail TouchPoints

Toys R Us , which already has established brick-and-mortar presences in Mexico, Central America and the Caribbean, is venturing even further south for its next debut. Parent company WHP Global has partnered with leading South American retailer Ripley to bring Toys R Us to Peru and Chile via shop-in-shops at Ripley department stores. The first location is still under evaluation; Toys R Us has scheduled these South American debuts for Q4 2025, and this initial phase will be accompanied by an ecomm

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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M&S unveils £90m investment to transform London food halls

Retail Gazette

M&S is investing 90m in new and upgraded food halls across London, creating 450 new jobs in the capital. The investment will see the opening of six new food halls in Clapham, Covent Garden, Fulham Broadway, Putney, New Malden, and Leytonstone, all of which are subject to planning permission. The retailer said a further 11 stores in London will be renewed, including a major refresh of the iconic Pantheon store on Oxford Street.

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Advancing Data Science Education: The Impact of St. Clair College and Cisco’s Partnership

Cisco Retail

Explore how the innovative partnership between Cisco and St. Clair College is transforming data science education. Discover how this collaboration, highlighted by the college's victory in the 2024 Learn-A-Thon, sets new benchmarks for educational excellence in Canada. Learn how St. Clair College integrates Cisco's cutting-edge tools to empower students with real-world skills, fostering inclusivity and driving innovation across diverse sectors.

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Nike launches RunTown pop-up amid London flagship refurb

Retail Gazette

Nike has unveiled a new immersive running-focused pop-up experience in London, as it prepares for a major revamp of its Oxford Circus flagship store. Dubbed RunTown, the sportswear giant ‘s temporary concept store opened its doors today (17 April) at 253-259 Regent Street and will run until April 28. Following this activation the location, which was formerly Microsoft’s Oxford Street flagship, will continue to operate as a Nike store until the sport titan’s flagship refurbishme

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Asda partners with viral sensation Chip Shop Diva on the launch of its ‘Chip Shop Curry Pizza’

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Asda partners with Destiny Harold, AKA the iconic Chip Shop Diva, for the launch of its new Chip Shop Chicken Curry Pizza Its the first pizza to be topped with chips (!), tender chicken pieces and curry sauce As chip shop consultant for the project, Destiny worked with Asdas innovation team to ensure the chips […] If you want more information Retai

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Poundland: Bensons for Beds owner circles discount chain

Retail Gazette

Bensons for Beds owner Alteri is among a number of bidders for discount chain Poundland. The investment company is gearing up to submit an offer for the discount retailer within the coming weeks, Sky News reported. Alteri is thought to be among a significant number of suitors circling the discounter, which has been offered for sale by its parent company Pepco Group.

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Chipotle’s BOGO Deal Is Back for Playoff Season: Wear a Hockey Jersey, Get a Free Entree

Retail Wire

Chipotle is making it easier than ever for hockey fans to score free food this spring.

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Saint Lucia’s Chairman’s Reserve lands in Tesco

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Chairmans Reserve Rum, produced on the tropical island of Saint Lucia, is set to hit the shelves of Tesco stores nationwide, thanks to a new listing secured by the spirits distributor Mangrove Global. From 14thApril, rum-lovers will be able to purchase Chairmans Reserve Original a delicious aged rum with notes of cooked banana and […] If you want

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McDonald’s Snack Wraps Are Coming Back Soon — Mark Your Calendars

Retail Wire

McDonald's has given another hint as to when Snack Wraps will return to menus.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Kismet by Milka Opens Flagship Boutique on London’s Bond Street

365 Retail

Kismet by Milka , the Istanbul-based fine jewellery and luxury piercing brand, has launched its UK flagship store at 110 New Bond Street, London. The opening marks a significant milestone in the brands international growth and strengthens its presence in one of the worlds leading fashion capitals. Spanning 140 square metres across two floors, the new store features a complete selection of the brands fine jewellery collections alongside two piercing studios.

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The Effect of Owning a Pet On Life Satisfaction

LS Retail

2025 Laurel J. Delaney. All rights reserved. People all around the world have pets, and it has been shown in many studies that having a pet can have a positive effect on various aspects of health. A new study examines the impact of owning a pet on life satisfaction. The study was conducted by two UK researchers , Michael W. Gmeiner from the London School of Economics and Adelina Gschwandtner from the University of Kent.

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Monica Vinader Opens First Manchester Boutique on King Street

365 Retail

Monica Vinader , the demi-fine jewellery brand known for its focus on sustainability and craftsmanship, has opened its first boutique in Manchester. Located at 58 King Street, the new store represents a key step in the brands UK expansion strategy and adds to its growing international portfolio. The boutique officially opens on 2 May, bringing a physical retail presence to a city where the brand has already built a strong following through its digital channels.

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Aldi at 35: How the German discounter has disrupted the UK grocery sector

Retail Gazette

German discounter Aldi is marking its 35th anniversary in the UK this year after it opened its first store in Stechford, Birmingham back in 1990. The single supermarket, which sold just 600 basic grocery lines at the time, has since grown to more than 1,050 stores nationwide and overtook Morrisons to become the UKs fourth biggest supermarket in September 2022.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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AllSaints Opens New Stores at St Pancras and Meadowhall

365 Retail

AllSaints , the global contemporary fashion brand, has opened two new retail locations this month as part of its ongoing UK expansion. The new stores, located at London St Pancras International and Meadowhall shopping centre in Sheffield, reflect the brands commitment to enhancing its in-store experience and expanding its physical footprint. The St Pancras location opened on 10 April, positioned on the ground floor of one of the capitals busiest rail terminals.

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Kismet by Milka continues its global retail expansion with the opening of their London flagship store

A1 Retail

Kismet by Milka, the challenger Istanbulian fine-jewellery and luxury piercing brand renowned for its craftsmanship and innovation, is proud to announce the opening of its flagship store in London. This expansion marks a significant milestone in the brands journey to bring their authentic designs to even more people globally. Currently, Kismet by Milka has 17 stores globally and over 100 points of sale, with their London expansion ensuring their presence in one of the worlds fashion capitals.

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Pull&Bear Opens First Glasgow Store at Silverburn

365 Retail

Pull&Bear has opened its first store in Glasgow at Silverburn, marking the brands debut in the city and its second location in Scotland. The Spanish fashion label, part of the Inditex group, officially opened its doors today (17 April), taking over the former Topshop unit in the shopping centre. Spanning 12,740 sq ft, the new Pull&Bear store is situated between Mango and River Island, and brings the brands signature mix of streetwear and international fashion trends to a growing customer

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Forget KoLs: Embrace the rise of micro- and nano-influencers

Inside Retail

Word of mouth is a fundamental driver of purchasing decisions for every consumer, argues Paul Archer, the founder of brand advocacy platform Duel. Apart from the occasional item bought on impulse, almost every other considered purchase people make is because someone they know, love or respect has recommended or endorsed it, he says. Duel used by more than 60 fashion and beauty brands, including Abercrombie & Fitch, Victoria’s Secret, Pandora, Dove, and Elemis empowers brands to devel

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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RIMOWA Unveils Relocated London Boutique on New Bond Street

365 Retail

RIMOWA , the German premium luggage brand, has opened its newly relocated London boutique at 125 New Bond Street. The new space officially launched on 16 April, offering a refreshed retail experience in one of the capitals most renowned luxury shopping destinations. Occupying five floors, the boutique preserves the character of its historical setting while introducing a contemporary design that reflects the brands minimalist ethos.

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Panera Gets Toasty With New Croissant Sandwiches and a Whole New Feel-Good Vibe

Retail Wire

Panera is leaning into small moments of indulgence with a new ad campaign and sandwiches.

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How Retail Loyalty Programs Hook Gen Z: A Marketing Strategy That All Students Need to Learn

365 Retail

Loyalty programs have been a mainstay of retail customer retention for decades, but their effect has never been as deep as it is with Gen Z consumers. This digitally native generation, born between 1997 and 2012, is remaking the retail experience with their expectation of tailored experiences, instant gratification, and socially responsible brand interaction.