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Even before the U.S. imposed tariffs on 90 nations, retailers began preparing for the impact they will have on the cost of imported goods. However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. In recent years, inflation-driven price hikes forced shoppers to become more strategic in their spending.
In the competitive world of beauty retail, Sephora stands out for its innovative use of technology to create personalised customer experiences. Its not just selling makeup and skincare; its using marketing technology to build relationships and make customers feel special. For Australian retailers looking to boost customer engagement and drive sales, Sephora’s approach offers some valuable lessons.
For 4/20, the day that Manhattan streets are supposed to reek of weed, iconic rolling papers brand Zig-Zag will sponsor the Cannabis Now Official 4/20 Countdown Celebration in Times Square, kicking off at 3 p.m. that day. Additionally, at the Charlie Fox dispensary in Times Square, the brand will debut Zig-Zag Through the Years, an immersive installation featuring vintage packaging from the brand which is more than 145 years old as well as cultural artifacts tracing Zig-Zags evolution through
US-based performance sleep brand Bedgear is expanding into Australia with its flagship store at Warringah Mall in Sydneys Brookvale and a national rollout through Snooze. The store, supported by a partnership with Ironman Australia, offers products featuring temperature-regulating materials such as moisture-wicking Dri-Tec and cooling Ver-Tex layers.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.
Family-owned supermarket Schnuck Markets has added DoorDash as an on-demand delivery option. The 100+ -store chain also will now accept SNAP/EBT payments on the DoorDash Marketplace, streamlining the shopping process for customers receiving government assistance. Our new partnership with DoorDash helps us reach our customers where and when its most convenient for them, said Chace MacMullan, Senior Director of Digital Experience at Schnucks in a statement, adding that being able to accept SNAP/EB
Family-owned supermarket Schnuck Markets has added DoorDash as an on-demand delivery option. The 100+ -store chain also will now accept SNAP/EBT payments on the DoorDash Marketplace, streamlining the shopping process for customers receiving government assistance. Our new partnership with DoorDash helps us reach our customers where and when its most convenient for them, said Chace MacMullan, Senior Director of Digital Experience at Schnucks in a statement, adding that being able to accept SNAP/EB
Mothers Day is one of the most widely celebrated occasions in Australia, marked by expressions of gratitude and love towards mothers and maternal figures. The nature of the celebration has gradually evolved, with shifting trends and an expanding definition of motherhood. Here, I discuss the origins of Mothers Day, its participation trends and evolving celebrations, and how brands and retailers can better leverage it.
Shaftesbury Capital has announced that Swedish premium outdoor brand, Thule, has opened in Covent Gardens Seven Dials neighbourhood. Pioneers in creating solutions to simplify lifes adventures, Thules second UK store joins Covent Gardens substantial line-up of innovative new spaces from world leading brands. Thule has opened at 72 Neal Street in a 2,100 sq ft unit, showcasing its extensive range of premium products designed to provide the perfect solution for any journey.
Lowes has entered a definitive agreement to purchase Artisan Design Group (ADG) for $1.325 billion , which the home improvement retailer will finance with cash on hand. The acquisition is expected to close in Q2 2025, subject to customary closing conditions. ADG, which generated approximately $1.8 billion in FY 2024 revenue, provides design, distribution and installation services for interior surface finishes through a national network of more than 3,200 specialized installers and longstanding r
Retail is evolving quickly, and if you want to stay competitive, your offers need to do more than just entice. They should work smarter, adapt faster, and deliver value to both you and your customers. This article breaks down five innovative offer strategies that can give your retail business the edge. Keep reading to find out which tactics can help you increase conversions and drive real growth.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Foot Locker has selected the Ometria customer data platform (CDP) as the retailer seeks to deepen relationships with customers by delivering more personalized experiences at scale, fueled by the data Foot Locker collects via its customer loyalty program and other sources. We are thrilled to work with Ometria as our CDP to unify our customer data we’re gathering through programs like our enhanced FLX Rewards loyalty program, to unlock deeper, more meaningful connections with our customers,&
GAILs Bakery , renowned for bringing chef-quality sourdough bread to neighbourhoods across the UK, has partnered with Verkada , a leader in cloud-based physical security, to streamline its security and operational processes across its more than 170 locations. Led by Brett Parker, Property Director at GAILs Bakery, the bakery business has successfully deployed Verkada video security cameras, access control, and air quality sensors to enable remote management of its retail storefronts and bakeries
Apparel business Hard Rock has been caught engaging in resale price maintenance as well as making misleading representations about consumers rights. In a court-enforceable undertaking submitted to the Australian Competition & Consumer Commission, the company said it had required certain resellers not to sell its products below 10 per cent of the recommended retail price.
In the modern online environment,every retail business needs to offer high-quality web pages. Even if you offer minimal online services, being visible and professional in this space reflects how seriously you take your industry. Consistently offering high quality can also create challenges, however, especially when the requirements to keep customers happy and perfectly catered to are constantly changing.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Poolwerx founder and executive director John OBrien will transition to a non-executive director role with a growth and strategic capacity. In his new role, OBrien will provide ongoing oversight, guidance, and continuity to ensure the brand continues its successful trajectory, while ensuring the companys vision and values remain people and future-focused.
Small company owners must practice effective financial management to successfully navigate the intricacies of cash flow and attain sustainable development. Adopting a certified financial planner guarantees the company’s stability and growth potential in a cutthroat industry. Tools like Albert.com offer comprehensive budgeting, saving, and investing solutions for personal financial management, helping individuals achieve their financial goals.
Coomas Centennial Plaza, a Coles-anchored shopping mall in the Snowy Mountains, has been sold to Brisbane-based syndicator Natgen Group. The $13.725 million deal was brokered by global commercial real estate and investment management company JLL. In 2024, neighbourhood centre transactions in Regional NSW increased by 22 per cent based on the previous year, clearly showcasing the demand from investors for regional NSW assets outside of the tightly held Sydney market, said Sebastian Fahey, JLL sen
Landsec has announced that popular chicken wing concept, Wingstop, has opened on Liverpool ONEs Lord Street, bolstering the destinations extensive line-up of city debuts and marking its first F&B opening of 2025. Wingstop has opened in a 3,000 sq ft space with room for over 50 diners, boasting a modern and on-trend interior and offering its iconic range of wings, tenders, burgers, and sides, all of which are hand sauced-and-tossed in a choice of ten distinct flavours.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Leadership development is essential for business success and elevating women in the workplace, but many retailers stop investing in training once employees reach a certain level, warns Jennifer DiPasquale, president and co-founder of Women in Retail Leadership Circle. At some point in your career, you get to a place where there’s no more training, DiPasquale says.
Asda has named Tesco veteran James Goodman as its new chief people officer. The supermarket said Goodman will join Asda later this year from Tesco, where he spent twelve years, most recently as the people director for the UK and ROI, responsible for all people related matters, including labour relations, recruitment, learning, early careers and health and wellbeing.
In a rapidly evolving global landscape, supply chain resilience has become crucial for organisations aiming to maintain competitiveness and operational stability. Argon & Co recently partnered with the Australian Food and Grocery Council (AFGC) to conduct a comprehensive survey examining current trends and challenges in the FMCG industry. The findings, published in our Supply Chain Survey Report , highlight the need to strengthen supply chains against disruptions and equip businesses with st
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Australian retail is changing fast, and customers expect a lot from every brand they deal with. JB Hi-Fi is a good example of a retailer that’s nailing the omnichannel experience , connecting what it does online with its stores. If you’re wondering how to make your online and in-store work better together, JB Hi-Fi’s approach has some useful takeaways.
Wittner, a heritage footwear brand with a history of over 100 years, has collapsed into administration amid falling sales. The company has appointed Deloitte Turnaround & Restructuring partners Sal Algeri and David Orr as administrators for its Australian and New Zealand businesses. Founded in 1912, Wittner is one of the oldest family-run retail businesses in Australia, known for its quality craftsmanship and design.
Chinese ecommerce giant JD.com has test launched a UK grocery supermarket website, called Joybuy. The website sells full ranges of ambient and frozen foods, baby, household, beverages, beauty, personal care, health, pet and nicotine products from major brands Additionally, hundreds of Morrisons own-label products are available to purchase across several categories.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The new GO Outdoors store at Leeds Road Retail Park in Huddersfield celebrated its grand opening on 12 th April, attracting over 450 customers who queued for the event. England football legend and proud YorkshiremanDavid Seaman cut the ribbon at 9 am,marking the stores official opening.As part of the celebrations, Seaman took part in a Q&A session, drew a raffle and signed autograph cards, football shirts and gloves.
Asda has slashed prices on key Easter vegetables to just 8p from today, offering the deal to all customers with no loyalty card required. Running from 15 to 21 April, the grocer’ s promotion includes five core lines: 1kg of carrots, one swede, 360g of broccoli, 500g of parsnips, and 2kg of white potatoes all priced at 8p each, in-store and online while stocks last.
iStock/fongleon356 Last December, I [Dr. Adam Grant] asked my students at Wharton to nominate and vote on topics for our final class. The runaway top choice was leadership lessons from Elon Musk. Its become a hot topic among the corporate elite, too. As an organizational psychologist, Ive long admired the boldness of Mr. Musks vision, the intensity of his drive and the impact of his innovations in cars and rockets.
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